Last Health inspection on Oct 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.

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Hollenbeck Palms is a senior living community dedicated to making each resident happy and comfortable in their new home. Hollenbeck boasts a serene environment that gives off an oasis-like atmosphere. It’s an independent living, assisted living, memory care, and skilled nursing community that are all designed to enhance the quality of life for residents of each home. They boast a lifelong learning program that is committed to providing all-inclusive programs that satisfy the education, arts, and cultural activities of the community. Management and staff of Hollenbeck encourage residents to get involved in the community and practice holistic wellness.
Hollenbeck Palms is an upscale community that aims to enrich the lives of their residents; with comfort and security, the senior living allows for a unique sense of individuality to be shared among their peers and residents.
The vibrant community is an assisted living facility that provides an all-inclusive amenities such as wheelchair accessible showers, private patios, private dining room, computer center, meeting room, and a TV lounge area; as for their services that include scheduled transportation, day trips and outings, wellness programs, therapy, and religious services to name a few. Their amenities and services are to ensure that residents’ mental, physical, and cultural needs are met. Each resident is given personalized care that is designed to make each individual’s lives easier. The community also prides itself with their staff that cares for residents with compassion and kindness. At Hollenbeck Palms have been trusted by families for many years.
Offers a balance of services and community atmosphere.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
51% of new residents, usually for short-term rehab.
44% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
California average: 72%
Hollenbeck Palms is legally operated by HOLLENBECK PALMS.
Minimum Age: 55 Years Old
Room Sizes: 320 / 1,112 sq. ft
Housing Options: 1 Bed / 2 Bed
Building Type: Campus
Transportation Services
Fitness and Recreation
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
California average: 14 visits
1 total complaint visit
5 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
12 total complaint visits
7 other visits
Investigations can have many visits.
California average: 10 complaint investigations
California average: 4 official inspections
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Hollenbeck Palms, a licensed residential‑care facility for the elderly in Los Angeles, has consistently met the California Department of Social Services (CCLD) standards over the past two years. In an unannounced 2024 complaint investigation, the evaluator reviewed resident records and staff interviews and concluded that an allegation of staff financial abuse was unfounded. The facility’s admissions documentation confirmed that the resident in question resided in independent living and did not receive care or supervision, removing any basis for the claim.
The 2022 annual required visit, conducted by LPA Alma Gonzalez, examined the entire campus—three buildings with kitchenettes, common areas, and a commercial kitchen. Inspectors noted clean, well‑maintained private rooms, fully functioning bathrooms with grab bars, adequate hygiene supplies, and compliant Title 22 kitchen and food‑storage practices. Fire‑safety clearance, issued in March 2022, had authorized 85 non‑ambulatory residents, and the facility was requesting a modest increase in capacity to 185 residents. All physical plant aspects, including central HVAC, fire alarms, and smoke detectors, met regulatory requirements.
A separate case‑management visit focused on the memory‑care unit, where delayed egress doors, medication rooms, and resident activity spaces were inspected. New vinyl flooring, fresh paint, and functioning emergency pull cords were observed, and the unit met all safety and accessibility standards. No deficiencies were cited, and the delayed egress system was verified as operational.
Throughout the visits, the facility’s staff adhered to rigorous COVID‑19 infection‑control protocols, maintaining symptom screening, mask usage, hand‑washing signage, and adequate PPE supplies. Overall, the narrative across reports reflects a facility that consistently satisfies licensing, safety, and infection‑control mandates, with no citations or significant concerns arising. These findings support the facility’s continued compliance and the effectiveness of its management and staff in maintaining a safe, well‑regulated environment for its residents.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.

2.1 miles from city center
573 S Boyle Ave, Los Angeles, CA 90033
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 7.5 | No |
| Licensed Practical Nurse | 13 | 8.3 | No |
| Certified Nursing Assistant | 43 | 7.9 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 14,950 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 13 | 0 | 13 | 4,659 | 91 | 100% | 8.3 |
| Registered Nurse | 5 | 0 | 5 | 1,999 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,196 | 64 | 70% | 9.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,041 | 91 | 100% | 8.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 494 | 64 | 70% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 443 | 79 | 87% | 5.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 344 | 43 | 47% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 130 | 59 | 65% | 2.2 |
| Qualified Social Worker | 0 | 1 | 1 | 73 | 43 | 47% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 29 | 7 | 8% | 4.1 |
| Feeding Assistant | 0 | 1 | 1 | 22 | 20 | 22% | 1.1 |
| Other Physician | 0 | 1 | 1 | 13 | 11 | 12% | 1.2 |
| Mental Health Service Worker | 0 | 1 | 1 | 1 | 1 | 1% | 0.5 |
Last Health inspection on Oct 2024
6.5 citations per inspection (avg)
Citations can result from standard inspections or complaint-based investigations.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Historical financial and operational data for Hollenbeck Palms based on CMS SNF Cost Reports.
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