Arrowhead Springs Healthcare Center

Arrowhead Springs Healthcare Center is a Nursing Home in California

Arrowhead Springs Healthcare Center is a Nursing Home in California

Arrowhead Springs Healthcare Center

1335 N Waterman Ave, San Bernardino, CA 92404 View Map

Arrowhead Springs Healthcare Center is a Nursing Home in California

Arrowhead Springs Healthcare Center is a Nursing Home in California

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Overview of Arrowhead Springs Healthcare Center

Enjoy a worry-free retirement with Arrowhead Springs Healthcare Center, a distinct community in San Bernardino, CA, that offers long-term care and short-term rehabilitation. Here, residents experience the highest quality of care and support based on their needs and preferences with a compassionate and highly trained team available around the clock. The community also accepts Medicare and Medicaid to help ease residents’ financial challenges.

Aside from their healthcare needs, the community also strives to keep residents happy and socially engaged with a carefully curated calendar of fun activities and enriching programs. With innovative and state-of-the-art approaches, residents can keep peace of mind and live comfortably in their golden years. The community is ideal for those who need supplementary care, especially with its dedicated services and nurturing environment.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.56/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 119

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 87.3%
Residents per day (avg) 107
Occupancy rate
87.3%
Residents per day (avg)
107

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

16% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

58% of new residents, often for short stays.

Typical stay 27 days

Medicaid

26% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Proprietary home
Corporation
Home revenue
$19.7M
Operating loss
-$434.2K
Proprietary home Corporation
Home revenue
$19,663,572.00
Operating loss
$-434,244.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.4M
37.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.7M
Total costs $20.1M
Walk Score
Walk Score: 69 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Additional licensing details

Inspection Rating: 5-star overall rating from Medicare.gov

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Arrowhead Springs Healthcare Center

Nursing Home
Contact Arrowhead Springs Healthcare Center

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Nursing Homes around San Bernardino County
Arrowhead Springs Healthcare Center
SNF

Nursing Homes 24/7 care needed

San Bernardino
119
No
-
69
SANCHEZ GONZALEZ, YAMALIEL
87.3%
$19,659,991.00
$7,377,247.00
37.5%
106.50
5/5
4.5628
4/5
4/5
5/5
Private / Semi-Private Rooms
Highland Palms Healthcare Center
SNF

Nursing Homes 24/7 care needed

Highland
99
No
A+
57
SIVAPALAN, SIVAKAMI
93.2%
$26,652,256.00
$7,129,881.00
26.8%
91.50
5/5
3.1704
4/5
2/5
5/5
Private Rooms
Grand Terrace Health Care Center
SNF

Nursing Homes 24/7 care needed

Grand Terrace
59
No
-
67
-
90.5%
$10,440,299.00
$4,433,593.00
42.5%
51.30
4/5
4.1117
4/5
3/5
4/5
Private / Semi-Private Rooms
Loma Linda Post Acute
SNF

Nursing Homes 24/7 care needed

Loma Linda
83
No
-
39
CHANCELLOR HEALTH CARE INC
79.7%
$6,389,080.00
$2,358,380.00
36.9%
78.50
4/5
3.8491
4/5
3/5
3/5
Semi-Private Rooms
Valley Healthcare Center
SNF

Nursing Homes 24/7 care needed

San Bernardino
202
No
A+
60
VALE HOLDING COMPANY LLC
80.4%
$30,281,364.00
$10,424,406.00
34.4%
189.90
4/5
4.1836
3/5
4/5
5/5
Private / Semi-Private / 3 Bed Rooms

Places of interest near Arrowhead Springs Healthcare Center

Address 1.7 miles from city center

Address 1335 N Waterman Ave, San Bernardino, CA 92404

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

174
Total Staff
174
Employees
0
Contractors
55,368
Total Hours (Quarter)
82
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse157.7 No
Licensed Practical Nurse407.6 No
Certified Nursing Assistant817.1 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
140 staff
7.4hs shift avg
Physicians & Practitioners
1 staff
9hs shift avg
Therapy Services
18 staff
7.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
5.2hs shift avg
Dietary Services
3 staff
7.7hs shift avg
Other Services
8 staff
8.1hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8108125,74191100%7.1
Licensed Practical Nurse4004014,17691100%7.6
Dental Services Staff8083,3857785%8.1
Registered Nurse150152,90091100%7.7
RN Director of Nursing4041,6998998%8.3
Physical Therapy Assistant4041,5217582%7.7
Speech Language Pathologist6061,4118189%7.1
Physical Therapy Aide5051,1558290%7
Other Dietary Services Staff2029928998%7.6
Respiratory Therapy Technician3036376976%6.8
Administrator1015206571%8
Dietitian1015066369%8
Nurse Practitioner1013874347%9
Qualified Social Worker3033396369%5.2

Health Inspection History

Source: CMS Health Citations (Oct 2019 – Apr 2025)

9
Inspections
32
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.56
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
32
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
12
38% of total
Infection Control
4
13% of total
Resident Rights
4
13% of total
Pharmacy Services
2
6% of total
Environmental
2
6% of total
Citation Sources
Standard Inspections 26
Complaint Investigations 12
State Comparison (CA)
Citations
32
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 24, 2025 D Infection ControlF0880 Corrected
Apr 24, 2025 F NutritionF0814 Corrected
Apr 24, 2025 D Quality of CareF0677 Corrected
Apr 24, 2025 D Quality of CareF0700 Corrected
Apr 24, 2025 D Care PlanningF0656 Corrected
Apr 24, 2025 D Resident RightsF0584 Corrected
Mar 07, 2025 D Quality of CareF0689 Corrected
Feb 12, 2025 D Quality of CareF0684 Corrected
Nov 06, 2024 D Quality of CareF0684 Corrected
May 24, 2024 D Infection ControlF0880 Corrected
Sep 01, 2023 D Quality of CareF0686 Corrected
Aug 31, 2023 E Quality of CareF0684 Corrected
May 26, 2022 F EnvironmentalF0908 Corrected
May 26, 2022 D Infection ControlF0880 Corrected
May 26, 2022 D PharmacyF0755 Corrected
May 26, 2022 D PharmacyF0756 Corrected
May 26, 2022 D Quality of CareF0688 Corrected
May 26, 2022 D Quality of CareF0692 Corrected
May 26, 2022 D Quality of CareF0693 Corrected
May 26, 2022 D Care PlanningF0842 Corrected
May 26, 2022 D Resident RightsF0578 Corrected
Oct 18, 2019 D EnvironmentalF0908 Corrected
Oct 18, 2019 D Infection ControlF0880 Corrected
Oct 18, 2019 D NutritionF0802 Corrected
Oct 18, 2019 E NutritionF0803 Corrected
Oct 18, 2019 D NutritionF0806 Corrected
Oct 18, 2019 E NutritionF0812 Corrected
Oct 18, 2019 D Quality of CareF0677 Corrected
Oct 18, 2019 D Quality of CareF0695 Corrected
Oct 18, 2019 D Care PlanningF0656 Corrected
Oct 18, 2019 D Resident RightsF0558 Corrected
Oct 18, 2019 E Resident RightsF0584 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Ensign Group
Resident Census by Payment Source
104 Total Residents
Medicare 5 (4.8%)
Medicaid 56 (53.8%)
Private Pay/Other 43 (41.3%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.7 Score
14% better than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
6.7 Score
41% better than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
6.0%
Lost Too Much Weight
3.9%
Urinary Tract Infection
0.3%
Depressive Symptoms
30.0%
Falls with Major Injury
1.3%
Pneumococcal Vaccine
99.7%
Antipsychotic Use
3.5%
Walking Ability Worsened
8.1%
Influenza Vaccine
97.6%
High Risk Residents with Pressure Ulcers
9.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
6.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
88.9% 5% worse than avg California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.6% 57% better than avg California: 1.5%
Influenza Vaccine
95.1% Near average California: 93.2%

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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