Total health inspections
4
California average 12.5
Last Health inspection on Feb 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Care Home in San Bernardino County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Redlands Healthcare Center
Care Home in San Bernardino County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Redlands Healthcare Center
Overview of Redlands Healthcare Center
Ideally situated near Redlands Community Hospital on West Fern Avenue, Redlands, CA, Redlands Healthcare Center is a distinct community that offers therapy and restorative nursing programs. Committed to improving residents’ well-being, the community provides exceptional care and support 24/7 for their comfort and convenience. Alongside a cozy and nurturing environment, beautifully designed and spacious accommodations are also provided so residents can easily adapt to their surroundings.
Fun activities and enriching programs are also conducted to keep residents active and socially engaged. Healthy meals are important for residents’ wellness, so delightful and nutritious meals are served to satisfy dietary needs and preferences. Find the care you need for a worry-free retirement with the community’s top-notch care and state-of-the-art amenities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
78
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.6%
Residents per day (avg)
75
Occupancy rate
94.6%
Residents per day (avg)
75
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
45% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
54% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.6M
Profit
$3.3M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.6M
Profit
$3.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.3M
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at Redlands Healthcare Center
Nursing Home
Health Inspection History
Inspections
Total health citations
17
California average 50.2
Citations per inspection
4.25
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 17 citations resulted from standard inspections; 1 of 17 resulted from complaint investigations; and 1 of 17 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 06, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 06, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 06, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 06, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 17, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 17, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 02, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 02, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Care Homes around San Bernardino County The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
Redlands Healthcare Center
CH
Care Homes
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Redlands (South Redlands)
78
No
26
0
0
0
-
94.6%
-
Private / Shared Rooms
Cassandra’s Care Home Inc.
CH
Care Homes
Rancho Cucamonga
6
Yes
32
2
0
3
2
83.3%
Cassandra's Care Home, Inc.
Private / Shared Rooms
Hope Home Assisted Living Facility
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
CH
Care Homes
Diamond Bar
6
No
53
5
3
5
6
83.3%
Kim, Jung Hyun
Private / Shared Rooms
Rose Valley Redlands Residential Care Facility For The Elderly
CH
Care Homes
Redlands (South Redlands)
6
No
32
5
10
3
8
100.0%
3P Property Ii Llc
Private Rooms
Places of interest near Redlands Healthcare Center
2.1 miles from city center
Calculate Travel Distance to Redlands Healthcare Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
129
Employees
129
Contractors
0
Staff to resident ratio
1.70:1
1697268% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
51
Average shift
7.4 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
34,416
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 65 | 0 | 65 | 17,047 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,089 | 91 | 100% | 7.7 |
| Speech Language Pathologist | 10 | 0 | 10 | 1,996 | 76 | 84% | 6.9 |
| Registered Nurse | 5 | 0 | 5 | 1,571 | 91 | 100% | 8.1 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,071 | 65 | 71% | 6.5 |
| Dental Services Staff | 2 | 0 | 2 | 1,023 | 64 | 70% | 8.6 |
| RN Director of Nursing | 3 | 0 | 3 | 997 | 68 | 75% | 7.7 |
| Respiratory Therapy Technician | 8 | 0 | 8 | 835 | 74 | 81% | 6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 533 | 64 | 70% | 8.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 490 | 62 | 68% | 7.9 |
| Dietitian | 1 | 0 | 1 | 464 | 60 | 66% | 7.7 |
| Administrator | 1 | 0 | 1 | 256 | 64 | 70% | 4 |
| Physical Therapy Assistant | 1 | 0 | 1 | 18 | 8 | 9% | 2.2 |
| Qualified Social Worker | 1 | 0 | 1 | 11 | 3 | 3% | 3.7 |
65 Certified Nursing Assistant
% of Days
100%
22 Licensed Practical Nurse
% of Days
100%
10 Speech Language Pathologist
% of Days
84%
5 Registered Nurse
% of Days
100%
6 Physical Therapy Aide
% of Days
71%
2 Dental Services Staff
% of Days
70%
3 RN Director of Nursing
% of Days
75%
8 Respiratory Therapy Technician
% of Days
81%
1 Clinical Nurse Specialist
% of Days
70%
1 Qualified Activities Professional
% of Days
70%
1 Nurse Practitioner
% of Days
69%
1 Other Dietary Services Staff
% of Days
68%
1 Dietitian
% of Days
66%
1 Administrator
% of Days
70%
1 Physical Therapy Assistant
% of Days
9%
1 Qualified Social Worker
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
76 residents
Residents by payment source
Medicare
30 residents (39.5%)
Medicaid
27 residents (35.5%)
Private pay or other
19 residents (25%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.5
32% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
7% better than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
Percent of long-stay residents whose need for help with daily activities has increased
9.0%
18% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.8%
Percent of long-stay residents whose ability to move independently worsened
8.8%
27% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.9%
23% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
66% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.6%
Percent of long-stay high risk residents with pressure ulcers
3.6%
28% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.8%
Percent of long-stay residents who lose too much weight
0.8%
82% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
32.4%
Percent of long-stay residents who have depressive symptoms
32.4%
384% worse than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.5%
Percent of long-stay residents who received an antipsychotic medication
4.5%
56% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.00
Number of hospitalizations per 1,000 long-stay resident days.
2.00
11% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.70
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.70
70% worse than California averageCalifornia average: 1.59
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.7%
11% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.9%
51% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
17.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
17.8%
67% worse than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.3%
Rate of successful return to home or community from a skilled nursing facility.
53.3%
5% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Redlands Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
94.6%
↑ 1.6pp vs 2022
Net Income
$3.3M
↑ ~$803.5K vs 2022
Total Payroll
$6.9M
↓ ~$24.9K vs 2022
Profit Margin
18.6%
↑ 2.6pp vs 2022
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