1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ideally situated in the harmonious neighborhood of Grand Rapids, MI, Clark Retirement at Keller Lake is a blissful retreat that offers assisted living, independent living, memory care, and respite care. Committed to improving residents’ well-being, a compassionate and well-trained team provides top-tier care for their unique needs around the clock. The community promotes a vibrant and welcoming environment, so residents can feel at ease during their stay.
A variety of entertainment options, including fun games and local trips, are conducted, encouraging residents to live actively and remain socially engaged. Here, residents have a delightful dining experience with delicious and healthy, chef-prepared meals that cater to their dietary needs and preferences. This pet-friendly community is surrounded by lush green spaces where residents can walk and relax, creating the perfect setting for a worry-free retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 60th out of 140 homes in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 35% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 51m per day | ▼ 5% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 23m per day | ▲ 3% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 26m per day | ■ Avg State avg: 3h 31m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 17m per day | ▼ 41% State avg: 29m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Michigan average 6.5
Last Health inspection on Aug 2025
Michigan average 33.5
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 61 citations resulted from standard inspections; 20 of 61 resulted from complaint investigations; and 5 of 61 came from combined inspections (standard and complaint).
100% better than Michigan averageMichigan average: 0.3
58% worse than Michigan averageMichigan average: 1.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
6% more staff per resident than Michigan average
15% better than Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
43 total: 4 full-time employees and 39 contractors.
43
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.6 hoursAssists with medical care and medications.
81 total: 20 full-time employees and 61 contractors.
81
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hoursHelps with daily care and mobility.
All 73 CNA Staff are full-time employees. No contractors work on this role.
73
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7,630 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 73 | 0 | 73 | 26,139 | 92 | 100% | 8.9 |
| Licensed Practical Nurse | 20 | 61 | 81 | 8,512 | 92 | 100% | 10.7 |
| Registered Nurse | 4 | 39 | 43 | 3,836 | 91 | 99% | 11.6 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,113 | 92 | 100% | 7.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,144 | 64 | 70% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,011 | 66 | 72% | 8.6 |
| RN Director of Nursing | 3 | 0 | 3 | 724 | 59 | 64% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 657 | 66 | 72% | 6.6 |
| Administrator | 2 | 0 | 2 | 576 | 60 | 65% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 520 | 66 | 72% | 6.1 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 470 | 70 | 76% | 6.5 |
| Physical Therapy Aide | 0 | 4 | 4 | 372 | 62 | 67% | 5.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 297 | 54 | 59% | 5.2 |
| Qualified Activities Professional | 1 | 0 | 1 | 160 | 20 | 22% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
17% worse than Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
18% worse than Michigan averageMichigan average: 16.3
Percent of long-stay residents whose need for help with daily activities has increased
12.3%
In line with Michigan averageMichigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
21.9%
43% worse than Michigan averageMichigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
11% worse than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
29% better than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
5.7%
In line with Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
2.0%
19% worse than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
7.0%
24% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
6.7%
72% worse than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
14.7%
In line with Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
In line with Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
In line with Michigan averageMichigan average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.0%
In line with Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
3.4%
134% worse than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.2%
In line with Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
20% of new residents, usually for short-term rehab.
69% of new residents, often for short stays.
10% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
130Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Clark Retirement at Keller Lake from 2012–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #37 / 141Payroll — State benchmarkedThis home is ranked 37th out of 141 homes in Michigan for Payroll. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #83 / 141Payroll % — State benchmarkedThis home is ranked 83rd out of 141 homes in Michigan for Payroll %. Shows payroll as a percentage of revenue versus the Michigan average. Well-run Michigan facilities typically land around 47–58% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Beauty Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (69% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
6.6 miles from city center
Estimated distance in miles from Grand Rapids's city center to Clark Retirement at Keller Lake's address, calculated via Google Maps.
Add your location
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Medilodge of Wyoming | NH PC SNF | Wyoming (Gezon Park) | 80
Facility
80
MI AVG
74
Rank
#177 / 431 |
95.0%
Facility
95.0%
MI AVG
73.9
Rank
#17 / 126 | +29% | 3.83
Facility
3.83
MI AVG
4.30
Rank
#94 / 140 | +50% | -11% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 143 | 12
Facility
12
MI AVG
33.5
Rank
#19 / 142 | 3.0
Facility
3.0
MI AVG
5.2
Rank
#16 / 142 | - | 76 | - |
41
Facility
41
MI AVG
39
Rank
#311 / 703 | - | $9.4MFiscal year ending 12/2023
Facility
$9.4MFiscal year ending 12/2023
MI AVG
$15.8M
Rank
#101 / 141 | $4.7MFiscal year ending 12/2023
Facility
$4.7MFiscal year ending 12/2023
MI AVG
$5.6M
Rank
#114 / 141 | 50.6%Fiscal year ending 12/2023
Facility
50.6%Fiscal year ending 12/2023
MI AVG
39%
Rank
#96 / 141 | 235630 | ||||
| St. Ann’s Home | NH AL HOS MC | Grand Rapids (Westside Connection) | 95
Facility
95
MI AVG
74
Rank
#145 / 431 |
24.2%
Facility
24.2%
MI AVG
73.9
Rank
#121 / 126 | -67% | 5.07
Facility
5.07
MI AVG
4.30
Rank
#20 / 140 | -10% | +18% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 143 | 15
Facility
15
MI AVG
33.5
Rank
#24 / 142 | 5.0
Facility
5.0
MI AVG
5.2
Rank
#71 / 142 | - | 23 | A+ |
25
Facility
25
MI AVG
39
Rank
#480 / 703 | Carmelite Sisters Of The Divine Heart Of Jesus | $8.7MFiscal year ending 12/2023
Facility
$8.7MFiscal year ending 12/2023
MI AVG
$15.8M
Rank
#117 / 141 | $6.9MFiscal year ending 12/2023
Facility
$6.9MFiscal year ending 12/2023
MI AVG
$5.6M
Rank
#70 / 141 | 78.7%Fiscal year ending 12/2023
Facility
78.7%Fiscal year ending 12/2023
MI AVG
39%
Rank
#13 / 141 | 235643 | ||||
| Covenant Living of the Great Lakes | NH AL MC RC SNF | Grand Rapids (Westside Connection) | 102
Facility
102
MI AVG
74
Rank
#117 / 431 |
28.4%
Facility
28.4%
MI AVG
73.9
Rank
#120 / 126 | -62% | 3.49
Facility
3.49
MI AVG
4.30
Rank
#125 / 140 | +51% | -19% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 143 | 31
Facility
31
MI AVG
33.5
Rank
#76 / 142 | 10.3
Facility
10.3
MI AVG
5.2
Rank
#140 / 142 | - | 29 | A+ |
35
Facility
35
MI AVG
39
Rank
#371 / 703 | Covenant Living Of The Great Lakes | $4.8MFiscal year ending 09/2023
Facility
$4.8MFiscal year ending 09/2023
MI AVG
$15.8M
Rank
#138 / 141 | $2.3MFiscal year ending 09/2023
Facility
$2.3MFiscal year ending 09/2023
MI AVG
$5.6M
Rank
#134 / 141 | 46.9%Fiscal year ending 09/2023
Facility
46.9%Fiscal year ending 09/2023
MI AVG
39%
Rank
#26 / 141 | 235614 | ||||
| Holland Home Raybrook Campus | NH AL IL MC SNF | Grand Rapids (Ridgemoor) | 236
Facility
236
MI AVG
74
Rank
#3 / 431 |
22.5%
Facility
22.5%
MI AVG
73.9
Rank
#123 / 126 | -70% | 5.02
Facility
5.02
MI AVG
4.30
Rank
#24 / 140 | -16% | +17% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 143 | 21
Facility
21
MI AVG
33.5
Rank
#47 / 142 | 5.3
Facility
5.3
MI AVG
5.2
Rank
#80 / 142 | 1 | 53 | - |
41
Facility
41
MI AVG
39
Rank
#311 / 703 | Christian Living Services | $24.0MFiscal year ending 12/2023
Facility
$24.0MFiscal year ending 12/2023
MI AVG
$15.8M
Rank
#23 / 141 | $14.2MFiscal year ending 12/2023
Facility
$14.2MFiscal year ending 12/2023
MI AVG
$5.6M
Rank
#13 / 141 | 59.1%Fiscal year ending 12/2023
Facility
59.1%Fiscal year ending 12/2023
MI AVG
39%
Rank
#35 / 141 | 235440 | ||||
| Clark Retirement at Keller Lake | NH AL IL MC RC SNF | Grand Rapids (East Paris) | 182
Facility
182
MI AVG
74
Rank
#14 / 431 |
65.3%
Facility
65.3%
MI AVG
73.9
Rank
#90 / 126 | -12% | 4.14
Facility
4.14
MI AVG
4.30
Rank
#60 / 140 | +80% | -4% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 143 | 61
Facility
61
MI AVG
33.5
Rank
#122 / 142 | 7.6
Facility
7.6
MI AVG
5.2
Rank
#118 / 142 | 3 | 119 | A+ |
34
Facility
34
MI AVG
39
Rank
#379 / 703 | Dana Scratch | $15.5MFiscal year ending 12/2023
Facility
$15.5MFiscal year ending 12/2023
MI AVG
$15.8M
Rank
#32 / 141 | $9.2MFiscal year ending 12/2023
Facility
$9.2MFiscal year ending 12/2023
MI AVG
$5.6M
Rank
#37 / 141 | 59.6%Fiscal year ending 12/2023
Facility
59.6%Fiscal year ending 12/2023
MI AVG
39%
Rank
#83 / 141 | 235103 |
Clark Retirement at Keller Lake is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Clark Retirement at Keller Lake is in the East Paris neighborhood of Grand Rapids.
Clark Retirement at Keller Lake has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Clark Retirement at Keller Lake's occupancy is 70.3%.
Yes, Clark Retirement at Keller Lake allows residents to bring their pets.
Clark Retirement at Keller Lake is registered as a for-profit in MI.
Yes — there are 7 photos of Clark Retirement at Keller Lake in the photo gallery on this page.
Clark Retirement at Keller Lake is located at 2499 Forest Hill Ave Se, Grand Rapids, MI 49546.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
