Total health inspections
10
Washington average 7.8
Last Health inspection on Mar 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Assisted Living Home
Spokane Veterans Home
Experience a better quality of life at Spokane Veterans Home, a dedicated community in Spokane, WA, offering assisted living. Focusing on Veterans’ welfare, the community provides top-tier care tailored to their unique needs 24/7. Here, residents enjoy a hassle-free lifestyle with housekeeping and laundry services.
Residents enjoy a variety of exciting events and enriching programs that aim to keep them active and socially connected. The community also provides physical and occupational therapy to improve residents’ living experiences. Delicious and well-balanced meals are available for residents’ dietary needs and preferences. The community’s nurturing and welcoming environment creates the ideal setting for residents to thrive in retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.3%
Residents per day (avg)
97
Occupancy rate
93.3%
Residents per day (avg)
97
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
23% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
75% of new residents, often for short stays.
Typical stay
9 - 10 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
8 years
Finances and operations
Governmental community
Operated by city authorities.
Home revenue
$10.7M
Operating deficit
-$3.0M
Governmental community
Operated by city authorities.
Home revenue
$10,657,988.00
Operating deficit
$-2,985,377.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.1M
What does this home offer?
Building Type: 2-story
Dining Services
Beauty Services
Transportation Services
Social and Recreational Activities
Types of Care at Spokane Veterans Home
Assisted Living
Health Inspection History
Inspections
Total health citations
48
Washington average 48.9
Citations per inspection
4.8
Washington average 6.92
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 48 citations resulted from standard inspections; and 10 of 48 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Washington averageWashington average: 0.3
Serious Health citations
1
1
41% better than Washington averageWashington average: 1.7
0 critical citations
1 serious citation
47 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 25, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 25, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 25, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 25, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Spokane The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
Brookdale Park Place
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Spokane
110
-
32
-
-
-
-
-
Spokane Veterans Home
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spokane (East Central)
100
-
77
-
93.3%
-
-
-
Heaven’s Hands Adult Family Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spokane Valley (Greenacres)
-
-
27
-
-
-
-
-
Hope Adult Family Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spokane (Moran Prairie)
-
-
30
-
-
-
-
-
Alert AFH LLC
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Spokane (North Indian Trail)
-
-
-
-
-
-
-
-
Places of interest near Spokane Veterans Home
1.2 miles from city center
222 E 5th Ave, Spokane, WA 99202
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
114
Employees
100
Contractors
14
Staff to resident ratio
1.14:1
38% worse than Washington averageWashington average ratio: 1.85:1
Avg staff/day
54
Average shift
8.6 hours
6% better than Washington averageWashington average: 8.1 hours
Total staff hours (quarter)
42,323
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
2
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
52
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.5%
2,735 contractor hours this quarter
Speech Language Pathologist: 4
Physical Therapy Assistant: 3
Qualified Social Worker: 3
Physical Therapy Aide: 1
Respiratory Therapy Technician: 1
Other Physician: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 52 | 0 | 52 | 21,460 | 91 | 100% | 8.9 |
| Registered Nurse | 24 | 0 | 24 | 8,104 | 91 | 100% | 9.2 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,787 | 91 | 100% | 8.4 |
| Occupational Therapy Assistant | 4 | 0 | 4 | 1,729 | 63 | 69% | 9.2 |
| Dietitian | 3 | 0 | 3 | 801 | 79 | 87% | 8 |
| Licensed Practical Nurse | 2 | 0 | 2 | 740 | 65 | 71% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 577 | 69 | 76% | 8.4 |
| Speech Language Pathologist | 0 | 4 | 4 | 499 | 65 | 71% | 6.9 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 483 | 61 | 67% | 7.9 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 480 | 60 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 469 | 62 | 68% | 7.6 |
| Dental Services Staff | 1 | 0 | 1 | 463 | 58 | 64% | 8 |
| Other Physician | 0 | 1 | 1 | 378 | 63 | 69% | 6 |
| Qualified Social Worker | 0 | 3 | 3 | 333 | 53 | 58% | 6.3 |
| Medical Director | 0 | 1 | 1 | 304 | 38 | 42% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 271 | 59 | 65% | 4.6 |
52 Certified Nursing Assistant
% of Days
100%
24 Registered Nurse
% of Days
100%
9 Clinical Nurse Specialist
% of Days
100%
4 Occupational Therapy Assistant
% of Days
69%
3 Dietitian
% of Days
87%
2 Licensed Practical Nurse
% of Days
71%
1 Other Dietary Services Staff
% of Days
76%
4 Speech Language Pathologist
% of Days
71%
1 Administrator
% of Days
67%
1 Mental Health Service Worker
% of Days
67%
1 Occupational Therapy Aide
% of Days
67%
1 Respiratory Therapy Technician
% of Days
66%
1 Nurse Practitioner
% of Days
65%
1 Physical Therapy Aide
% of Days
68%
1 Dental Services Staff
% of Days
64%
1 Other Physician
% of Days
69%
3 Qualified Social Worker
% of Days
58%
1 Medical Director
% of Days
42%
3 Physical Therapy Assistant
% of Days
65%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
100 residents
Residents by payment source
Medicare
50 residents (50%)
Medicaid
50 residents (50%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
8% better than Washington averageWashington average: 10.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.6
20% better than Washington averageWashington average: 20.9
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.5%
Percent of long-stay residents whose need for help with daily activities has increased
15.5%
6% better than Washington averageWashington average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.1%
Percent of long-stay residents whose ability to move independently worsened
18.1%
17% better than Washington averageWashington average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.3%
33% better than Washington averageWashington average: 24.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
17% worse than Washington averageWashington average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.3%
Percent of long-stay high risk residents with pressure ulcers
4.3%
13% better than Washington averageWashington average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.9%
Percent of long-stay residents with a urinary tract infection
3.9%
124% worse than Washington averageWashington average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.3%
Percent of long-stay residents who lose too much weight
5.3%
9% better than Washington averageWashington average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
98% better than Washington averageWashington average: 16.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.7%
Percent of long-stay residents who received an antipsychotic medication
9.7%
33% better than Washington averageWashington average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
In line with Washington averageWashington average: 96.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Washington averageWashington average: 93.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.4%
10% worse than Washington averageWashington average: 88.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Washington averageWashington average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.4%
15% better than Washington averageWashington average: 82.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Spokane Veterans Home based on CMS SNF Cost Reports.
Occupancy Rate
93.3%
↑ 12.6pp vs 2023
Net Income
-$2,985,377
↓ ~$3.0M vs 2023
Total Payroll
$14,155,779
↑ ~$1.2M vs 2023
Profit Margin
-28.2%
↓ 27.8pp vs 2023
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Guides for Better Senior Living
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Washington Seniors
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