The Manor at Elfindale
Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Springfield, MO
ALM Inspection Grade A Info ALM's inspection grade is 95 / 100, an A — 12 points above the Missouri average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Manor at Elfindale

Nursing Home, Hospice Care, Memory Care & Skilled Nursing · Springfield, MO
ALM Inspection Grade A Info ALM's inspection grade is 95 / 100, an A — 12 points above the Missouri average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Manor at Elfindale accepts Medicare and private pay.
The Manor at Elfindale accepts Medicare and private pay.

Overview of The Manor at Elfindale

Experience exceptional care at The Manor at Elfindale, a dedicated community in Springfield, MO, offering memory care, rehabilitation, and skilled nursing. Those with cognitive conditions and complex healthcare needs are guaranteed the highest quality of care with a compassionate and highly trained team available around the clock. Specially designed and secured units are also provided in a nurturing and welcoming environment, so residents can feel at ease during their stay.

Stimulating activities and enriching programs are conducted to keep residents active and socially connected. Delicious and well-balanced meals are available, ensuring residents have the nutrients they need to remain healthy. The community has received several recognitions throughout the years, proving its top-notch quality.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 90.4% Above MO avg. ▲ 90.4% Above MO avg.MO average: 2.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 41.7% Above MO avg. ▲ 41.7% Above MO avg.MO average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 127.4% Above MO avg. ▲ 127.4% Above MO avg.MO average: 2.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 36.1% Above MO avg. ▲ 36.1% Above MO avg.MO average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).

Total nursing care per resident / day Info This nursing home is ranked 26th out of 267 nursing homes we track in Missouri for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↑ 41% · MO 3h 38mThis facility: 5h 8m per resident per day, 41% above the Missouri average of 3h 38m (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #26 / 267Nurse hours — State benchmarked This nursing home is ranked 26th out of 267 nursing homes we track in Missouri for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Missouri average, with a ranking across 267 Missouri facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
5h 8m

Standout metric: Physical therapist is +276% above Missouri average

0 of 6 metrics below Missouri average

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6306321,55192100%7.4
Licensed Practical Nurse190197,92092100%8.3
Medication Aide/Technician7073,35492100%8.4
Registered Nurse100102,86392100%9.5
Clinical Nurse Specialist3031,5447076%8.1
Other Dietary Services Staff3031,4777784%8
Dental Services Staff3031,3016874%7.7
Respiratory Therapy Technician0441,1617076%5.9
Physical Therapy Assistant0337737379%5.8
Physical Therapy Aide0555416874%6.9
Administrator1015286672%8
Nurse Practitioner1015286672%8
Qualified Social Worker0445036874%4.8
RN Director of Nursing1014886267%7.9
Speech Language Pathologist0443647076%4.9
Medical Director0111302628%5
63 Certified Nursing Assistant
Coverage 100%
19 Licensed Practical Nurse
Coverage 100%
7 Medication Aide/Technician
Coverage 100%
10 Registered Nurse
Coverage 100%
By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 100 Rank #151 / 288Bed count — State benchmarked This nursing home is ranked 151st out of 288 nursing homes we track in Missouri for bed count. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #9 / 167Years in operation — State benchmarked This nursing home is ranked 9th out of 167 nursing homes we track in Missouri for years in operation. Shows how long this facility has been in operation compared to other Missouri facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
35 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #147 / 296Walk Score — State benchmarked This nursing home is ranked 147th out of 296 nursing homes we track in Missouri for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Missouri facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
51 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #15 / 272Occupancy rate — State benchmarked This nursing home is ranked 15th out of 272 nursing homes we track in Missouri for occupancy. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 272. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
93% This home usually has limited availability

Based on 93 residents and 100 beds. Source: state inspection report (Feb 2024)

Higher than the Missouri average: 67.8%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
107 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeSkilled Nursing Facility
CountyGreene

Awards

Great Place to Work Certified (2025)An employer certification based on confidential employee surveys about workplace culture and management. It reflects staff experience rather than resident care directly - though stable, satisfied staff is a meaningful signal in senior care.
AHCA/NCAL National Quality Award — SilverA three-tier quality program from the American Health Care Association / National Center for Assisted Living, based on the Baldrige performance-excellence framework. Bronze recognizes a documented quality commitment; Silver and Gold require demonstrated, externally reviewed outcomes and are progressively rarer.

Ownership & Operating Entity

The Manor at Elfindale is legally operated by Vsl Springfield Manor, LLC, and administered by Mr. Matthew Gould.

Corporate EntityVSL SPRINGFIELD MANOR LLC

Therapy & Rehabilitation

5 services
Short-Term Rehabilitation
Outpatient Therapy
Occupational Therapy
Physical Therapy
Speech Therapy

Staffing & Medical

1 service
Subacute Care

Additional Services

4 services
Volunteer Program
Transportation
Laundry & LinenListed as: Free personal laundry service
Beauty Services

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Ice Cream Parlor
Beauty Salon
Cable Tv
Wi-Fi
Enclosed Courtyard with Waterfall
Private Dining Room
Emergency Call System
Activities
Wine & Cheese Tastings

Faith & Spiritual Life

Pastoral Services
Chapel
Bible Study

Dining & Nutrition

InfoSourced directly from the team at The Manor at Elfindale.

Anytime / all-day dining.

Room Accommodations

Building TypeSingle-story
Room Types
Private Room

Contact The Manor at Elfindale

CMS Health Inspection History

Since 2021 · 5 years of data · Last health inspection Nov 2025

ALM Inspection Grade

95 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

12 points above the Missouri average for CMS-certified facilities (83/100)

Category breakdown

Citations Strong

46 severity-weighted points (10 deficiencies) · 2× lower than the typical CMS-certified MO facility (median: 89)

Enforcement Strong

No fines on record · 0 enforcement actions

Persistence Typical

41 days to fix issues · faster than the typical CMS-certified MO facility (median: 42)

Inspection grade: 95 out of 100, letter grade A.
Total health inspections
2 ↓ 70% · MO 6.6This facility: 2, 70% below the Missouri average of 6.6 (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
10 Rank #15 / 274Health citations — State benchmarked This nursing home is ranked 15th out of 274 nursing homes we track in Missouri for health citations. Shows this facility's total health deficiency citations benchmarked to the Missouri State average, with a ranking across all 274 MO facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 72% · MO 36.1This facility: 10, 72% below the Missouri average of 36.1 (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
5 Rank #127 / 274Citations per inspection — State benchmarked This nursing home is ranked 127th out of 274 nursing homes we track in Missouri for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Missouri mean across 274 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 11% · MO 5.6This facility: 5, 11% below the Missouri average of 5.6 (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 10 of 10 citations corrected
Bar = mix of this home's 10 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · MO 0.6This facility: 0, 100% below the Missouri average of 0.6 (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
0 ↓ 100% · MO 1.1This facility: 0, 100% below the Missouri average of 1.1 (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
10 ↓ 70% · MO 33.3This facility: 10, 70% below the Missouri average of 33.3 (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · MO 1.1This facility: 0, 100% below the Missouri average of 1.1 (among Missouri facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Nov 17, 2025 · 7 citations, all corrected

Most cited category: Resident Assessment & Care Planning, 2 of 10 citations · 6 categories in total

Citations history
Most recent first
Nov 17, 2025 7 citations
Environmental moderate citation Corrected
Nutrition moderate citation Corrected
Pharmacy moderate citation Corrected
Pharmacy moderate citation Corrected
Quality of Care moderate citation Corrected
Care Planning moderate citation Corrected
Care Planning moderate citation Corrected
Dec 03, 2021 3 citations
Abuse/Neglect moderate citation Corrected
Nutrition moderate citation Corrected
Quality of Care moderate citation Corrected
Top deficiency categories
Share of 10 citations
Resident Assessment & Care Planning 2 deficiencies (20%)
Quality of Life & Care 2 deficiencies (20%)
Nutrition & Dietary 2 deficiencies (20%)
Pharmacy Services 2 deficiencies (20%)
Abuse, Neglect & Exploitation 1 deficiency (10%)
Environmental 1 deficiency (10%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Show Inspection Reports

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Aug 2026

No penalties in the past 3 years

No civil money penalties or payment denials on record since Aug 2023.

Clean record
Total fines
$0 MO avg $81KMissouri average: $81,235. Average among the 220 Missouri facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0 MO avg 1.93Missouri average: 1.93. Average among the 220 Missouri facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 MO avg 0.7Missouri average: 0.7. Average among the 220 Missouri facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Missouri average.

Data as of Aug 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 4 / 5 Above average ↑ 47% · MO 2.7This facility: 4.0, 47% above the MO average of 2.7 (among MO facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 3 / 5 Average ↑ 42% · MO 2.1This facility: 3.0, 42% above the MO average of 2.1 (among MO facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 9.8 Score · lower is better ↓ 1% · MO 9.8This facility: 9.8, 1% below the MO average of 9.8 (among MO facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 20.1 Score · lower is better ↑ 13% · MO 17.8This facility: 20.1, 13% above the MO average of 17.8 (among MO facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 10 better, 3 worse

8 short-stay measures: 4 better, 1 near MO average, 3 compared with US only

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

54% of new residents, often for short stays.

Typical stay 5 - 6 months

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2025.

Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.0MFiscal year ending 06/2025
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$872.8KFiscal year ending 06/2025
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.0MFiscal year ending 06/2025 Rank #43 / 267Net patient revenue — State benchmarked This nursing home is ranked 43rd out of 267 nursing homes we track in Missouri. Shows this facility's net patient revenue compared to the Missouri average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$872.8KFiscal year ending 06/2025
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$19.9KFiscal year ending 06/2025
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #18 / 267Payroll costs — State benchmarked This nursing home is ranked 18th out of 267 nursing homes we track in Missouri. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Missouri average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$7.7MFiscal year ending 06/2025 64.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #50 / 267Payroll % of net patient revenue — State benchmarked This nursing home is ranked 50th out of 267 nursing homes we track in Missouri. Shows payroll as a percentage of net patient revenue versus the Missouri average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Missouri that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.4MFiscal year ending 06/2025
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$11.1MFiscal year ending 06/2025

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 5 - 6 months.

Admissions
323 total

Coverage residents most often arrive under.

Medicare 46%
Private pay 54%
Discharges
315 total

Coverage residents most often leave under.

Medicare 29%
Private pay 71%

Places of interest near The Manor at Elfindale

Address 2.7 miles from city center Info Estimated distance in miles from Springfield's city center to The Manor at Elfindale's address, calculated via Google Maps.

Calculate Travel Distance to The Manor at Elfindale

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Address

Compare Nursing Homes around Springfield

Info below is compiled from CMS reports & the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Missouri average is: 54.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Springfield Rehabilitation & Health Care Center ★ ★ ★ ★ ★
NH
SNF
Springfield (Mark Twain)
146
Facility 146
MO AVG 110
Rank #51 / 288
A
82.2%
Facility 82.2%
MO AVG 67.8%
Rank #61 / 272
+21%
3.66
Facility 3.66
MO AVG 3.63
Rank #139 / 267
★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +112%+1%
$0
Facility $0
MO AVG $86.2k
Rank #1 / 275
28
Facility 28
MO AVG 36.1
Rank #125 / 274
4.7
Facility 4.7
MO AVG 5.6
Rank #109 / 274
-120-
29
Facility 29
MO AVG 50
Rank #239 / 296
Nhc Healthcare-Springfield Missouri LLC
$12.0MFiscal year ending 12/2024
Facility $12.0MFiscal year ending 12/2024
MO AVG $8.0M
Rank #42 / 267
$7.3MFiscal year ending 12/2024
Facility $7.3MFiscal year ending 12/2024
MO AVG $4.2M
Rank #23 / 267
60.6%Fiscal year ending 12/2024
Facility 60.6%Fiscal year ending 12/2024
MO AVG 54.9%
Rank #71 / 267
265157
Wilson’s Creek Nursing &Amp; Rehab ★ ★ ★ ★ ★
NH
HOS
MC
SNF
Vernon Springfield
172
Facility 172
MO AVG 110
Rank #29 / 288
A
74.4%
Facility 74.4%
MO AVG 67.8%
Rank #104 / 272
+10%
4.19
Facility 4.19
MO AVG 3.63
Rank #59 / 267
★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +46%+15%
$0
Facility $0
MO AVG $86.2k
Rank #1 / 275
18
Facility 18
MO AVG 36.1
Rank #62 / 274
6.0
Facility 6.0
MO AVG 5.6
Rank #182 / 274
1128-
94
Facility 94
MO AVG 50
Rank #4 / 296
N & R Of Springfield West, LLC
$9.1MFiscal year ending 12/2024
Facility $9.1MFiscal year ending 12/2024
MO AVG $8.0M
Rank #77 / 267
$4.3MFiscal year ending 12/2024
Facility $4.3MFiscal year ending 12/2024
MO AVG $4.2M
Rank #94 / 267
47.2%Fiscal year ending 12/2024
Facility 47.2%Fiscal year ending 12/2024
MO AVG 54.9%
Rank #188 / 267
265161
The Maples Health & Rehabilitation ★ ★ ★ ★ ☆
NH
MC
RC
SNF
Springfield
120
Facility 120
MO AVG 110
Rank #73 / 288
B+
80.0%
Facility 80.0%
MO AVG 67.8%
Rank #107 / 272
+18%
3.65
Facility 3.65
MO AVG 3.63
Rank #128 / 267
★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -4%0%
$0
Facility $0
MO AVG $86.2k
Rank #1 / 275
22
Facility 22
MO AVG 36.1
Rank #81 / 274
3.7
Facility 3.7
MO AVG 5.6
Rank #47 / 274
196-
55
Facility 55
MO AVG 50
Rank #113 / 296
Greeneco Nc Ops Inc
$11.2MFiscal year ending 12/2024
Facility $11.2MFiscal year ending 12/2024
MO AVG $8.0M
Rank #55 / 267
$5.0MFiscal year ending 12/2024
Facility $5.0MFiscal year ending 12/2024
MO AVG $4.2M
Rank #71 / 267
44.3%Fiscal year ending 12/2024
Facility 44.3%Fiscal year ending 12/2024
MO AVG 54.9%
Rank #225 / 267
265559
Sunterra Springs Springfield ★ ★ ★ ★ ☆
NH
SNF
Springfield
38
Facility 38
MO AVG 110
Rank #281 / 288
B-
97.4%
Facility 97.4%
MO AVG 67.8%
Rank #8 / 272
+44%
3.86
Facility 3.86
MO AVG 3.63
Rank #99 / 267
★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +186%+6%
$36.7k
Facility $36.7k
MO AVG $86.2k
Rank #215 / 275
27
Facility 27
MO AVG 36.1
Rank #121 / 274
4.5
Facility 4.5
MO AVG 5.6
Rank #97 / 274
-37-
29
Facility 29
MO AVG 50
Rank #239 / 296
Sunterra Springfield Oc, LLC
$6.9MFiscal year ending 12/2024
Facility $6.9MFiscal year ending 12/2024
MO AVG $8.0M
Rank #113 / 267
$2.8MFiscal year ending 12/2024
Facility $2.8MFiscal year ending 12/2024
MO AVG $4.2M
Rank #175 / 267
40.6%Fiscal year ending 12/2024
Facility 40.6%Fiscal year ending 12/2024
MO AVG 54.9%
Rank #242 / 267
265871
The Manor at Elfindale ★ ★ ★ ★ ★
NH
HOS
MC
SNF
Springfield (Fassnight)
100
Facility 100
MO AVG 110
Rank #151 / 288
A
93.0%
Facility 93.0%
MO AVG 67.8%
Rank #15 / 272
+37%
5.13
Facility 5.13
MO AVG 3.63
Rank #26 / 267
★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ -1%+41%
$0
Facility $0
MO AVG $86.2k
Rank #1 / 275
10
Facility 10
MO AVG 36.1
Rank #15 / 274
5.0
Facility 5.0
MO AVG 5.6
Rank #127 / 274
-93A+
51
Facility 51
MO AVG 50
Rank #147 / 296
Vsl Springfield Manor, LLC
$12.0MFiscal year ending 06/2025
Facility $12.0MFiscal year ending 06/2025
MO AVG $8.0M
Rank #43 / 267
$7.7MFiscal year ending 06/2025
Facility $7.7MFiscal year ending 06/2025
MO AVG $4.2M
Rank #18 / 267
64.2%Fiscal year ending 06/2025
Facility 64.2%Fiscal year ending 06/2025
MO AVG 54.9%
Rank #50 / 267
265804

Rank badges are statewide and care-type specific: each nursing home is ranked against every other MO nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about The Manor at Elfindale

What neighborhood is The Manor at Elfindale in?

The Manor at Elfindale is in the Fassnight neighborhood of Springfield.

Who is the owner of The Manor at Elfindale?

The Manor at Elfindale is legally operated by Vsl Springfield Manor, LLC, and administered by Mr. Matthew Gould.

Is The Manor at Elfindale in a walkable area?

The Manor at Elfindale has a walk score of 51. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at The Manor at Elfindale?

The Manor at Elfindale's occupancy is 93%.

How long has The Manor at Elfindale been in business?

The Manor at Elfindale has been operating for approximately 35 years, based on available licensing and registration records.

Are pets allowed at The Manor at Elfindale?

No, The Manor at Elfindale has a no-pet policy.

What is the best email address for The Manor at Elfindale?

The team at The Manor at Elfindale can be reached at manoratelfindale@vhsmail.com.

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