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Nursing Home

Ridgeview Health Center

Nursing Home

Ridgeview Health Center

9825 Glen Center Dr, San Diego, CA 92131 View map
Overview of Ridgeview Health Center

Ridgeview Health Center is a peaceful sanctuary where residents can receive personalized care, including assisted living, memory care, 24-hour skilled nursing, and rehabilitation. The center is dedicated to providing unfaltering attention to the wellness of its elderly residents, through their distinctive floor plans and emergency response available 24/7. They boast full-time wellness nurses and highly trained caregivers, equipped with advanced medication technologies. They place a great deal of importance on the residents’ independence and personal choices, ensuring that each individual has the freedom to live their life the way they choose.
This home also offers a salon and barber, scenic drives, shopping trips, and spiritual wellness options such as bible studies and church services. Residents can enjoy their meals while maintaining their health goals as the center offers options to satisfy their palate while being healthy. They provide a myriad of avenues for residents to enjoy various activities as well, such as Wheel of Fortune, bingo and card games, themed and holiday events, live music performances, craft and ceramics classes, painting workshops, museum visits, and so much more.

(858) 293-3900

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
California average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
California average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
California average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
California average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 32m per day

This home provides 26% more nursing time per resident than the California average.

California average: 4h 23m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 2h 5m per day 39m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 3m per day 2h 39m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 5h 4m per day 4h 5m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 14m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 51m per day 30m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 68

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 85.3%
Residents per day 58
Occupancy rate
85.3%
Residents per day
58

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

74% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

26% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$8.4M
Operating loss
-$3.8M
Privately-owned community Operated by a business corporation.
Home revenue
$8,387,041.00
Operating loss
$-3,771,397.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
48.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.1M
Total costs $12.2M
Bed community size
68-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
85%
17% higher than California average

California average: 73%

Occupied beds
58 / 68
Average residents 87 per day

License details

Facility type
Residential Care Elderly
Status Active
Issuance October 8, 2021
County: SAN DIEGO

Additional licensing details

License number: 374604426

Ownership & operating entity

Ridgeview Health Center is legally operated by CRESTVIEW HC LLC.

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

english

Staffing

SD Live-in Staff
SD Separate Housekeeping Staff

Facility Details

No Admission Fee
Contact Ridgeview Health Center

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

16 visits

California average: 16 visits

Breakdown by visit type

2 total complaint visits

14 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

2 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

3 official inspections

California average: 4 official inspections

4 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

4 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date:October 23, 2025
Type:Complaint Investigation

4 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Ridgeview Health Center

Most inspections found no deficiencies, showing the facility generally maintained compliance and a safe environment. However, several complaint investigations related to medication errors were substantiated, resulting in repeated citations for not assisting residents with medication according to physician orders. These issues led to civil penalties of $250 each time, with the most recent penalty assessed on October 23, 2025. Other complaints, including allegations of mistreatment and missing money, were unsubstantiated or inconclusive. The latest report from October 23, 2025, still cited a medication-related deficiency, indicating ongoing challenges in medication management despite no injuries reported.

Health Inspection History

Inspections
Total health inspections 6

California average 12.5


Last Health inspection on Aug 2025

Total health citations 17

California average 50.2

Citations per inspection
2.83

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 17 citations resulted from standard inspections; and 4 of 17 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

17 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Aug 14, 2025
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jun 12, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 12, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jun 12, 2025
Corrected

Compare Nursing Homes around San Diego The information below is reported by the California Department of Social Services and Department of Public Health.

5 facilities compared · CMS & CA Dept. of Health data · Updated Mar 2026

Ridgeview Health Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

San Diego (Scripps Ranch)
105
85.3%
+1%
5.54
-3%
+31%
6
17
0
25
-
11
Crestview Hc Llc
$8,3M
$4,1M
49.3%
555928
Arroyo Vista Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

San Diego (City Heights)
53
89.7%
+6%
3.39
-10%
-20%
0
25
0
47
-
49
Moore, Ome
$10,4M
$4,7M
45.2%
55505
The Springs of Pacific Regent
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

San Diego (University City)
58
96.8%
+14%
3.58
-4%
-15%
0
26
0
57
A+
69
Stevenson, Matthew
$19,4M
$7,2M
37.2%
555739
Jacob Health Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SAN DIEGO
168
89.5%
+6%
3.29
+54%
-22%
0
30
0
118
A+
-
-
$15,0M
$8,3M
55.5%
55508
Cloisters of the Valley, LLC
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SAN DIEGO
70
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-

Places of interest near Ridgeview Health Center

Address 13.5 miles from city center — 7.81 miles to nearest hospital (Children's Specialist)

Address 9825 Glen Center Dr, San Diego, CA 92131

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 121
Employees 45
Contractors 76
Staff to resident ratio 6.37:1
6368321% better than California average

California average ratio: 0.00:1

Avg staff/day 28
Average shift 7.4 hours
0% compared with California average

California average: 7.7 hours

Total staff hours (quarter) 18,867
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 52
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

18.7%

3,524 contractor hours this quarter

Certified Nursing Assistant: 30 Respiratory Therapy Technician: 14 Speech Language Pathologist: 7 Physical Therapy Assistant: 7 Licensed Practical Nurse: 6 Physical Therapy Aide: 6 Qualified Social Worker: 3 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant2230527,81091100%7.9
Registered Nurse100104,07791100%8
Other Dietary Services Staff4041,0087279%8
Physical Therapy Assistant0778517077%6.2
Licensed Practical Nurse2686096369%7.9
Clinical Nurse Specialist2025075459%9.4
Nurse Practitioner1014886167%8
RN Director of Nursing1014886167%8
Mental Health Service Worker1014806066%8
Administrator1014645864%8
Respiratory Therapy Technician014144628088%3.1
Speech Language Pathologist0774556976%5.5
Dietitian1014325459%8
Physical Therapy Aide0664246774%6
Qualified Social Worker0331333943%3.4
Occupational Therapy Aide0111243336%3.8
Medical Director0113633%12
Occupational Therapy Assistant0111933%6.3
52 Certified Nursing Assistant
% of Days 100%
10 Registered Nurse
% of Days 100%
4 Other Dietary Services Staff
% of Days 79%
7 Physical Therapy Assistant
% of Days 77%
8 Licensed Practical Nurse
% of Days 69%
2 Clinical Nurse Specialist
% of Days 59%
1 Nurse Practitioner
% of Days 67%
1 RN Director of Nursing
% of Days 67%
1 Mental Health Service Worker
% of Days 66%
1 Administrator
% of Days 64%
14 Respiratory Therapy Technician
% of Days 88%
7 Speech Language Pathologist
% of Days 76%
1 Dietitian
% of Days 59%
6 Physical Therapy Aide
% of Days 74%
3 Qualified Social Worker
% of Days 43%
1 Occupational Therapy Aide
% of Days 36%
1 Medical Director
% of Days 3%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
19 residents
Residents by payment source
Medicare
7 residents (36.8%)
Private pay or other
12 residents (63.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.4
34% better than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.6
38% worse than California average

California average: 11.3

Long-stay resident measures
Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.6%
38% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.0%
82% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.8%
16% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than California average

California average: 1.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.2%
52% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.1%
10% better than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Short-stay resident measures
Average California avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
5% better than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 97.7%
5% better than California average

California average: 93.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.4%
14% worse than California average

California average: 23.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.9%
15% worse than California average

California average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
30% worse than California average

California average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 28.9%
46% worse than California average

California average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 70.9%
40% better than California average

California average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $33K
39% lower than California average

California average: $55K

Number of fines 6
154% more fines than California average

California average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than California average

California average: 0.5

Fines amount comparison
Fines amount comparison
This facility $33K
California average $55K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 20, 2024
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 22, 2024
$13K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$3K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 2, 2024
$3K

Last updated: Jan 2026

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Financial Aid for California Seniors

Get financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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