Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.

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Enjoy recovery support with a human touch in Norview Heights Rehabilitation and Nursing, a well-founded senior care provider in Norfolk, VA, offering an array of rehabilitation and nursing care services. Residents here can recover in utmost comfort knowing that an on-site medical director, on-call area physicians, licensed nurses, and certified nursing assistants, are available to care for their needs and preferences. The community also offers specialized memory care services to ensure residents dealing with memory loss are able to continue enjoying their lifestyle.
With a focus on residents’ overall enrichment, the community also offers a dynamic array of fun and stimulating activities that keep residents moving and making new connections for a well-rounded experience. Residents enjoy nourishing meals that are carefully reviewed by a registered dietitian, ensuring they get all the nutrients they need to stay healthy. The community also offers hospice care to make sure residents are well-cared for even as they near their end of life journey.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
Most residents stay for extended periods and receive ongoing daily care.
33% of new residents, usually for short-term rehab.
36% of new residents, often for short stays.
30% of new residents, often for long-term daily care.
Accept Medicaid: Yes
Total Residents: 60
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Nursing Homes 24/7 care needed
Respite Care
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Hospice Care
Nursing Homes 24/7 care needed
Respite Care
18.5 miles from city center
827 Norview Ave, Norfolk, VA 23509
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 7.6 | Yes |
| Licensed Practical Nurse | 27 | 9.1 | Yes |
| Certified Nursing Assistant | 35 | 9.4 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 29 | 6 | 35 | 8,017 | 91 | 100% | 9.4 |
| Licensed Practical Nurse | 20 | 7 | 27 | 4,740 | 91 | 100% | 9.1 |
| RN Director of Nursing | 3 | 0 | 3 | 1,224 | 72 | 79% | 8.8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 791 | 76 | 84% | 6.2 |
| Dietitian | 1 | 0 | 1 | 594 | 71 | 78% | 8.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 576 | 64 | 70% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 2 | 0 | 2 | 504 | 65 | 71% | 7.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 465 | 68 | 75% | 6.8 |
| Physical Therapy Aide | 1 | 0 | 1 | 441 | 62 | 68% | 7.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 431 | 56 | 62% | 7.7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 338 | 55 | 60% | 6 |
| Registered Nurse | 4 | 1 | 5 | 334 | 40 | 44% | 7.6 |
| Speech Language Pathologist | 1 | 0 | 1 | 271 | 34 | 37% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 117 | 62 | 68% | 1.9 |
Source: CMS Health Citations (May 2018 – Jul 2024)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jul 17, 2024 | D | Resident Rights | F0550 | Corrected |
| Oct 12, 2023 | D | Pharmacy | F0760 | Corrected |
| Oct 12, 2023 | D | Pharmacy | F0761 | Corrected |
| Oct 12, 2023 | E | Quality of Care | F0684 | Corrected |
| Oct 12, 2023 | E | Resident Rights | F0580 | Corrected |
| Oct 28, 2021 | D | Environmental | F0921 | Corrected |
| Oct 28, 2021 | D | Pharmacy | F0761 | Corrected |
| Oct 28, 2021 | D | Quality of Care | F0684 | Corrected |
| Oct 28, 2021 | E | Quality of Care | F0686 | Corrected |
| Oct 28, 2021 | D | Quality of Care | F0689 | Corrected |
| Oct 28, 2021 | D | Quality of Care | F0690 | Corrected |
| Oct 28, 2021 | D | Quality of Care | F0698 | Corrected |
| Oct 28, 2021 | E | Care Planning | F0658 | Corrected |
| Oct 28, 2021 | D | Resident Rights | F0552 | Corrected |
| Oct 28, 2021 | D | Resident Rights | F0582 | Corrected |
| Oct 28, 2021 | D | Resident Rights | F0625 | Corrected |
| Aug 22, 2019 | E | Infection Control | F0880 | Corrected |
| Aug 22, 2019 | D | Nutrition | F0812 | Corrected |
| Aug 22, 2019 | D | Pharmacy | F0755 | Corrected |
| Aug 22, 2019 | D | Pharmacy | F0758 | Corrected |
| Aug 22, 2019 | E | Pharmacy | F0761 | Corrected |
| Aug 22, 2019 | E | Quality of Care | F0677 | Corrected |
| Aug 22, 2019 | D | Quality of Care | F0687 | Corrected |
| Aug 22, 2019 | D | Quality of Care | F0689 | Corrected |
| Aug 22, 2019 | D | Quality of Care | F0691 | Corrected |
| Aug 22, 2019 | D | Quality of Care | F0695 | Corrected |
| Aug 22, 2019 | D | Care Planning | F0638 | Corrected |
| Aug 22, 2019 | D | Care Planning | F0655 | Corrected |
| Aug 22, 2019 | D | Care Planning | F0656 | Corrected |
| Aug 22, 2019 | D | Care Planning | F0657 | Corrected |
| Aug 22, 2019 | D | Care Planning | F0660 | Corrected |
| Aug 22, 2019 | E | Resident Rights | F0580 | Corrected |
| Aug 22, 2019 | D | Resident Rights | F0584 | Corrected |
| Aug 22, 2019 | E | Resident Rights | F0622 | Corrected |
| May 17, 2018 | D | Infection Control | F0880 | Corrected |
| May 17, 2018 | F | Nutrition | F0814 | Corrected |
| May 17, 2018 | E | Pharmacy | F0757 | Corrected |
| May 17, 2018 | D | Pharmacy | F0761 | Corrected |
| May 17, 2018 | D | Quality of Care | F0687 | Corrected |
| May 17, 2018 | G | Quality of Care | F0689 | Corrected |
| May 17, 2018 | D | Quality of Care | F0695 | Corrected |
| May 17, 2018 | D | Quality of Care | F0698 | Corrected |
| May 17, 2018 | D | Care Planning | F0641 | Corrected |
| May 17, 2018 | D | Care Planning | F0842 | Corrected |
| May 17, 2018 | E | Resident Rights | F0623 | Corrected |
| May 17, 2018 | E | Resident Rights | F0625 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Historical financial and operational data for Norview Heights Rehabilitation and Nursing based on CMS SNF Cost Reports.
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