3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nestled in the scenic neighborhood of Virginia Beach, VA, Kempsville Health & Rehab Center is a compassionate senior care provider, offering extensive rehabilitation, skilled nursing, and long-term care services. A team of highly skilled therapists are available to offer physical, speech, and occupational therapy services to help residents maintain their highest functionality to continue living their usual lifestyle. Each resident is provided with personalized care plans that best fits their individual needs and care goals and guarantee that they are met with effective services and care.
The community also provides its residents with countless opportunities for making meaningful connections and enriching memories through its vibrant array of activities, including shopping, outings, bingo, live entertainment, and more. Here, residents’ every need is met with compassion and expertise, guaranteeing they’ll be able to attain the best version of their overall well-being and functionality for a more rewarding living experience.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 56th out of 89 homes in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 34m per day | ▼ 17% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 5m per day | ▲ 8% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 47m per day | ▼ 16% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 56m per day | ▼ 12% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 37% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 26% State avg: 28m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
5% more staff per resident than Virginia average
0% compared with Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
15 total: 11 full-time employees and 4 contractors.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursAssists with medical care and medications.
22 total: 20 full-time employees and 2 contractors.
22
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
50 total: 44 full-time employees and 6 contractors.
50
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
5,250 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 44 | 6 | 50 | 14,705 | 92 | 100% | 8.1 |
| Licensed Practical Nurse | 20 | 2 | 22 | 7,812 | 92 | 100% | 8.4 |
| Registered Nurse | 11 | 4 | 15 | 3,551 | 92 | 100% | 8.7 |
| RN Director of Nursing | 3 | 1 | 4 | 1,092 | 78 | 85% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 1,004 | 75 | 82% | 8 |
| Physical Therapy Aide | 0 | 5 | 5 | 954 | 69 | 75% | 6.8 |
| Administrator | 2 | 0 | 2 | 936 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 936 | 72 | 78% | 6.3 |
| Physical Therapy Assistant | 0 | 4 | 4 | 934 | 76 | 83% | 7.3 |
| Clinical Nurse Specialist | 1 | 4 | 5 | 557 | 66 | 72% | 7 |
| Speech Language Pathologist | 0 | 9 | 9 | 546 | 67 | 73% | 6.3 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 484 | 64 | 70% | 7.2 |
| Dietitian | 1 | 0 | 1 | 474 | 60 | 65% | 7.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 304 | 47 | 51% | 6.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 248 | 31 | 34% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.4
37% better than Virginia averageVirginia average: 10.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.8
30% better than Virginia averageVirginia average: 19.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
11.6%
31% better than Virginia averageVirginia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
14.8%
25% better than Virginia averageVirginia average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.9%
34% better than Virginia averageVirginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
88% better than Virginia averageVirginia average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
3.9%
27% better than Virginia averageVirginia average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Virginia averageVirginia average: 1.5%
Percent of long-stay residents who lose too much weight
1.0%
83% better than Virginia averageVirginia average: 5.9%
Percent of long-stay residents who have depressive symptoms
15.0%
In line with Virginia averageVirginia average: 14.9%
Percent of long-stay residents who received an antipsychotic medication
10.8%
16% better than Virginia averageVirginia average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.1%
30% worse than Virginia averageVirginia average: 91.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.5%
7% worse than Virginia averageVirginia average: 94.0%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
44% worse than Virginia averageVirginia average: 74.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
70% better than Virginia averageVirginia average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
54.2%
26% worse than Virginia averageVirginia average: 73.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.5%
39% worse than Virginia averageVirginia average: 22.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
18.5%
58% worse than Virginia averageVirginia average: 11.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
42% better than Virginia averageVirginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.1%
12% worse than Virginia averageVirginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.0%
25% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
39% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
75Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Kempsville Health & Rehab Center from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #71 / 89Payroll — State benchmarkedThis home is ranked 71st out of 89 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #9 / 89Payroll % — State benchmarkedThis home is ranked 9th out of 89 homes in Virginia. Shows payroll as a percentage of revenue versus the Virginia average. Well-run Virginia facilities typically land around 51–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Building Type: Mid-rise
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (59% of admissions), and a typical private pay stay runs around 2 - 3 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
5520 Indian River Rd, Virginia Beach, VA 23464 — 3.38 miles to nearest hospital (Sentara Leigh Hospital)
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The information below is reported by the Virginia Department of Social Services and Department of Health.
| Westminster-Canterbury on Chesapeake Bay | NH AL IL MC | Virginia Beach (North Virginia Beach) | 120
Facility
120
VA AVG
95
Rank
#89 / 371 |
57.5%
Facility
57.5%
VA AVG
85.7%
Rank
#236 / 314 | -33% | 6.56
Facility
6.56
VA AVG
3.74
Rank
#3 / 89 | -3% | +75% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93 | 17
Facility
17
VA AVG
38.4
Rank
#28 / 90 | 5.7
Facility
5.7
VA AVG
8.9
Rank
#29 / 90 | - | 69 | A+ |
47
Facility
47
VA AVG
44
Rank
#193 / 449 | Westminster-Canterbury On Chesapeake Bay | $41.9M
Facility
$41.9M
VA AVG
$18.3M
Rank
#2 / 89 | $25.9M
Facility
$25.9M
VA AVG
$6.9M
Rank
#3 / 89 | 61.7%
Facility
61.7%
VA AVG
39.7%
Rank
#78 / 89 | 495127 | ||||
| Atlantic Shores | NH AL HC IL MC | Virginia Beach (Atlantic Shores Retirement Community) | 50
Facility
50
VA AVG
95
Rank
#306 / 371 |
71.5%
Facility
71.5%
VA AVG
85.7%
Rank
#166 / 314 | -17% | 4.58
Facility
4.58
VA AVG
3.74
Rank
#28 / 89 | -64% | +22% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93 | 23
Facility
23
VA AVG
38.4
Rank
#39 / 90 | 7.7
Facility
7.7
VA AVG
8.9
Rank
#44 / 90 | - | 39 | A+ |
8
Facility
8
VA AVG
44
Rank
#412 / 449 | Atlantic Shores Cooperative Association Inc | $30.1M
Facility
$30.1M
VA AVG
$18.3M
Rank
#9 / 89 | $17.8M
Facility
$17.8M
VA AVG
$6.9M
Rank
#16 / 89 | 59%
Facility
59%
VA AVG
39.7%
Rank
#59 / 89 | 495324 | ||||
| Kempsville Health & Rehab Center | NH HC MC RC | Virginia Beach | 90
Facility
90
VA AVG
95
Rank
#181 / 371 |
92.2%
Facility
92.2%
VA AVG
85.7%
Rank
#31 / 314 | +8% | 3.45
Facility
3.45
VA AVG
3.74
Rank
#56 / 89 | +19% | -8% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93 | 36
Facility
36
VA AVG
38.4
Rank
#52 / 90 | 12.0
Facility
12.0
VA AVG
8.9
Rank
#65 / 90 | 1 | 89 | - |
60
Facility
60
VA AVG
44
Rank
#109 / 449 | Patrick Shuler | $10.7M
Facility
$10.7M
VA AVG
$18.3M
Rank
#82 / 89 | $5.1M
Facility
$5.1M
VA AVG
$6.9M
Rank
#71 / 89 | 47.7%
Facility
47.7%
VA AVG
39.7%
Rank
#9 / 89 | 495232 | ||||
| Rosemont Health and Rehab | NH HC MC RC | Virginia Beach (Windsor Woods) | 116
Facility
116
VA AVG
95
Rank
#101 / 371 |
92.4%
Facility
92.4%
VA AVG
85.7%
Rank
#29 / 314 | +8% | 3.22
Facility
3.22
VA AVG
3.74
Rank
#71 / 89 | +34% | -14% | $9.3k
Facility
$9.3k
VA AVG
$54.3k
Rank
#78 / 93 | 33
Facility
33
VA AVG
38.4
Rank
#49 / 90 | 6.6
Facility
6.6
VA AVG
8.9
Rank
#36 / 90 | 3 | 111 | - |
34
Facility
34
VA AVG
44
Rank
#271 / 449 | Alverta Robinson | $12.8M
Facility
$12.8M
VA AVG
$18.3M
Rank
#64 / 89 | $5.9M
Facility
$5.9M
VA AVG
$6.9M
Rank
#59 / 89 | 45.7%
Facility
45.7%
VA AVG
39.7%
Rank
#24 / 89 | 495270 | ||||
| Cypress Point Rehabilitation and Nursing | NH HC MC PC RC | Virginia Beach (Northwest) | 90
Facility
90
VA AVG
95
Rank
#181 / 371 |
86.2%
Facility
86.2%
VA AVG
85.7%
Rank
#73 / 314 | +1% | 3.03
Facility
3.03
VA AVG
3.74
Rank
#76 / 89 | -27% | -19% | $15.9k
Facility
$15.9k
VA AVG
$54.3k
Rank
#83 / 93 | 55
Facility
55
VA AVG
38.4
Rank
#75 / 90 | 13.8
Facility
13.8
VA AVG
8.9
Rank
#74 / 90 | - | 85 | - |
61
Facility
61
VA AVG
44
Rank
#105 / 449 | Richard Bank | $10.3M
Facility
$10.3M
VA AVG
$18.3M
Rank
#81 / 89 | $5.2M
Facility
$5.2M
VA AVG
$6.9M
Rank
#84 / 89 | 50.4%
Facility
50.4%
VA AVG
39.7%
Rank
#34 / 89 | 495234 |
Kempsville Health & Rehab Center is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Kempsville Health & Rehab Center has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Kempsville Health & Rehab Center's occupancy is 92.2%.
Kempsville Health & Rehab Center is registered as a for-profit.
Yes — there are 5 photos of Kempsville Health & Rehab Center in the photo gallery on this page.
Kempsville Health & Rehab Center is located at 5520 Indian River Rd, Virginia Beach, VA 23464.
(757) 420-3600 will put you in contact with the team at Kempsville Health & Rehab Center.
Yes — Kempsville Health & Rehab Center is a CMS-certified provider of Medicare and Medicaid.
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