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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Receive the finest care and support for your ever-changing needs with the outstanding senior living community of Mission Palms Post Acute in East Baywood Avenue, Mesa, AZ, providing onsite therapy and skilled nursing. A team of qualified and well-trained professionals attends to seniors’ needs and aspirations 24/7, ensuring they are well-cared for. Utilizing an innovative and holistic approach, the community works closely with seniors to provide them with customized care plans.
Maintain an active and well-connected lifestyle with a jam-packed calendar of activities and enriching programs. The community features long-term and short-term rehabilitation to ensure seniors enjoy the right care for their condition. Mission Palms Post Acute is a safe place for seniors to start their healing journey.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 51st out of 72 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 2m per day | ▼ 16% State avg: 3h 38m per day · National avg: 3h 26m per day |
Higher than the Arizona average: 72.7%Mission Palms Post Acute is legally operated by Mission Palms Post Acute, and administrated by Clayton Wagner.
Key information about the people who lead and staff this community.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona nursing home score (the benchmark); higher is better.
8 points below the Arizona average for nursing homes (82/100)
Inspection score: 74 out of 100. Letter grade C. 8 points below the Arizona average for nursing homes (82/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 23 | 9 | This facility has 156% more total deficiencies than a typical Arizona nursing home (23 vs. AZ avg 9).↑ 156% worse Rank #469 / 500 Total deficiencies — State benchmarked This home is ranked 469th out of 500 homes in Arizona. Shows this facility's deficiencies compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 4.6 | 1.8 | This facility has 156% more deficiencies per year than a typical Arizona nursing home (4.6 vs. AZ avg 1.8).↑ 156% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.6 | 1.8 | This facility has 11% fewer deficiencies per inspection than a typical Arizona nursing home (1.6 vs. AZ avg 1.8).↓ 11% better Rank #355 / 500 Deficiencies per inspection — State benchmarked This home is ranked 355th out of 500 homes in Arizona. Shows this facility's deficiencies per inspection compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 5 | This facility has 180% more total inspections than a typical Arizona nursing home (14 vs. AZ avg 5).↑ 180% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 13 | 6 | This facility has 117% more total complaints than a typical Arizona nursing home (13 vs. AZ avg 6).↑ 117% worse Rank #467 / 500 Total complaints — State benchmarked This home is ranked 467th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2021.
| 2.6 | 1.2 | This facility has 117% more complaints per year than a typical Arizona nursing home (2.6 vs. AZ avg 1.2).↑ 117% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arizona average 6.3
Last Health inspection on Aug 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 19 citations resulted from standard inspections; 5 of 19 resulted from complaint investigations; and 6 of 19 came from combined inspections (standard and complaint).
100% better than Arizona averageArizona average: 0.1
100% better than Arizona averageArizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
22% fewer staff per resident than Arizona average
7% better than Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 14 RN Staff are full-time employees. No contractors work on this role.
14
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursAssists with medical care and medications.
All 44 LPN Staff are full-time employees. No contractors work on this role.
44
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursHelps with daily care and mobility.
All 76 CNA Staff are full-time employees. No contractors work on this role.
76
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 76 | 0 | 76 | 24,596 | 92 | 100% | 9.6 |
| Licensed Practical Nurse | 44 | 0 | 44 | 15,397 | 92 | 100% | 9.7 |
| Registered Nurse | 14 | 0 | 14 | 4,912 | 92 | 100% | 9.3 |
| Dental Services Staff | 7 | 0 | 7 | 2,412 | 84 | 91% | 8.6 |
| Speech Language Pathologist | 5 | 0 | 5 | 2,308 | 85 | 92% | 7.9 |
| Nurse Aide in Training | 8 | 0 | 8 | 2,275 | 86 | 93% | 10.3 |
| Physical Therapy Assistant | 12 | 0 | 12 | 1,882 | 82 | 89% | 7.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,830 | 86 | 93% | 7.5 |
| Qualified Social Worker | 5 | 0 | 5 | 1,456 | 77 | 84% | 8.2 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,298 | 92 | 100% | 6.7 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,181 | 79 | 86% | 8.1 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 937 | 81 | 88% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 594 | 66 | 72% | 9 |
| RN Director of Nursing | 2 | 0 | 2 | 573 | 70 | 76% | 7.6 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 468 | 66 | 72% | 7.1 |
| Medical Director | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.1
47% better than Arizona averageArizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.2
18% better than Arizona averageArizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
1.9%
83% better than Arizona averageArizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
12.8%
20% better than Arizona averageArizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.0%
20% worse than Arizona averageArizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
50% better than Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
4.3%
16% better than Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
0.3%
94% better than Arizona averageArizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
34.6%
672% worse than Arizona averageArizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
5.4%
48% better than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
5% better than Arizona averageArizona average: 94.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
6% better than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
42% better than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.5%
In line with Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.3%
In line with Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.2%
5% better than Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.5%
31% better than Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
64.1%
27% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
18% of new residents, usually for short-term rehab.
69% of new residents, often for short stays.
13% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
142Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Mission Palms Post Acute based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #16 / 80Payroll — State benchmarkedThis home is ranked 16th out of 80 homes in Arizona for payroll. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Building Type: Single-story
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
9.0 miles from city center
Estimated distance in miles from Mesa's city center to Mission Palms Post Acute's address, calculated via Google Maps.
— 0.21 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
Add your location
Mission Palms Post Acute is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Santé of Scottsdale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Mesa (East Baseline Road) | 70
Facility
70
AZ AVG
55
Rank
#183 / 529 | 98.6% | +36% | 4.68 | +7% | +15% | $3.1k | 19 | 3.2 | 1 | 69 | - |
29
Facility
29
AZ AVG
37
Rank
#483 / 819 | Munch Tooke, LLC | $27.6M | $8.1M | 29.4% | 35280 | ||||
| Alta Mesa Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa | 70
Facility
70
AZ AVG
55
Rank
#183 / 529 | 97.1% | +33% | 4.05 | -39% | 0% | $0 | 11 | 3.7 | - | 68 | F |
38
Facility
38
AZ AVG
37
Rank
#387 / 819 | Alta Mesa Health And Rehabilitation | $10.4M | $6.1M | 59.1% | 35171 | ||||
| Citadel Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Broadway Road) | 128
Facility
128
AZ AVG
55
Rank
#71 / 529 | - | - | 3.62 | -51% | -11% | $0 | 5 | 1.7 | - | 112 | F |
27
Facility
27
AZ AVG
37
Rank
#517 / 819 | Terry Speth | $14.6M | $10.0M | 68.6% | 35103 | ||||
| Mission Palms Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mesa (East Baywood Avenue) | 160
Facility
160
AZ AVG
55
Rank
#31 / 529 | 86.9% | +19% | 3.53 | -30% | -13% | $0 | 19 | 2.4 | - | 139 | A+ |
43
Facility
43
AZ AVG
37
Rank
#332 / 819 | Clayton Wagner | $15.6M | $11.0M | 70.7% | 35071 | ||||
| Springdale Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Mesa (East Broadway Road) | 82
Facility
82
AZ AVG
55
Rank
#170 / 529 | - | - | 4.27 | +19% | +5% | $0 | 28 | 4.7 | - | 28 | - |
29
Facility
29
AZ AVG
37
Rank
#483 / 819 | Laura Miller | $9.4M | $5.3M | 56.4% | 35207 |
Mission Palms Post Acute is in the East Baywood Avenue neighborhood of Mesa.
Mission Palms Post Acute has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to AZ state health department records, Mission Palms Post Acute's license number is NCI-2674.
According to AZ state health department records, Mission Palms Post Acute's license expires on November 30, 2025.
Mission Palms Post Acute's occupancy is 87%.
Clayton Wagner is the administrator of Mission Palms Post Acute.
Mission Palms Post Acute has 160 beds.
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