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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Just a stone’s throw away from Scottsdale, Santé of Mesa aims to reinvent the meaning of skilled nursing and rehabilitation for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents; they are guaranteed to rejuvenate and recover in a safe and comfortable environment. Santé of Mesa does its best to ensure everyone can thrive in a home that gets to know its residents and empowers them to embrace a new chapter in their lives.
Specializing in long-term care, short-term rehabilitation, and memory care services, a list of services helps boost a speedy recovery. Wound care, joint replacement, physical therapy, non-ventilator-dependent, pain management, tube feeding, and surgical recovery are some of the interdisciplinary services offered.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 14th out of 72 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 1m per day | ▲ 42% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 36m per day | ▲ 52% State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 50m per day | ▲ 20% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 26m per day | ▲ 22% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 17m per day | ▲ 183% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 56m per day | ▲ 81% State avg: 31m per day · National avg: 29m per day |
Higher than the Arizona average: 72.7%Santé of Scottsdale is legally operated by Sante Of Mesa, and administrated by Jonique Housley-Castaneda.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona nursing home score (the benchmark); higher is better.
10 points below the Arizona average for nursing homes (82/100)
Inspection score: 72 out of 100. Letter grade C-. 10 points below the Arizona average for nursing homes (82/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 38 | 9 | This facility has 322% more total deficiencies than a typical Arizona nursing home (38 vs. AZ avg 9).↑ 322% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 7.6 | 1.8 | This facility has 322% more deficiencies per year than a typical Arizona nursing home (7.6 vs. AZ avg 1.8).↑ 322% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 1.8 | This facility has 50% more deficiencies per inspection than a typical Arizona nursing home (2.7 vs. AZ avg 1.8).↑ 50% worse |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 5 | This facility has 180% more total inspections than a typical Arizona nursing home (14 vs. AZ avg 5).↑ 180% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 6 | This facility has 33% more total complaints than a typical Arizona nursing home (8 vs. AZ avg 6).↑ 33% worse |
|
Complaints per year
Average complaints per year since 2021.
| 1.6 | 1.2 | This facility has 33% more complaints per year than a typical Arizona nursing home (1.6 vs. AZ avg 1.2).↑ 33% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arizona average 6.3
Last Health inspection on Jul 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 19 citations resulted from standard inspections; and 3 of 19 resulted from complaint investigations.
100% better than Arizona averageArizona average: 0.1
67% worse than Arizona averageArizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
36% more staff per resident than Arizona average
7% better than Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
17 total: 16 full-time employees and 1 contractor.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hoursAssists with medical care and medications.
29 total: 26 full-time employees and 3 contractors.
29
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.3 hoursHelps with daily care and mobility.
57 total: 50 full-time employees and 7 contractors.
57
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
552 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 50 | 7 | 57 | 14,492 | 92 | 100% | 10.4 |
| Licensed Practical Nurse | 26 | 3 | 29 | 7,328 | 92 | 100% | 11.3 |
| Registered Nurse | 16 | 1 | 17 | 4,875 | 92 | 100% | 10.4 |
| Physical Therapy Aide | 9 | 0 | 9 | 1,932 | 88 | 96% | 6.8 |
| Respiratory Therapy Technician | 9 | 0 | 9 | 1,758 | 89 | 97% | 7.2 |
| RN Director of Nursing | 5 | 0 | 5 | 1,664 | 78 | 85% | 8.6 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,631 | 88 | 96% | 8.3 |
| Physical Therapy Assistant | 9 | 0 | 9 | 1,554 | 90 | 98% | 6.2 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,473 | 87 | 95% | 6.9 |
| Qualified Social Worker | 2 | 0 | 2 | 884 | 80 | 87% | 8.8 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 493 | 63 | 68% | 7.8 |
| Dental Services Staff | 1 | 0 | 1 | 490 | 61 | 66% | 8 |
| Medical Director | 0 | 1 | 1 | 208 | 26 | 28% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 82 | 41 | 45% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 53 | 76 | 83% | 0.7 |
| Other Physician | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
90% lower than Arizona averageArizona average: $30K
40% fewer fines than Arizona averageArizona average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arizona averageArizona average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 5, 2023 · $3K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 5, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
1.5
81% better than Arizona averageArizona average: 7.6
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
0.0%
100% better than Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
4.4%
20% better than Arizona averageArizona average: 5.4%
Percent of long-stay residents who received an antipsychotic medication
17.4%
70% worse than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
8% better than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
79% better than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
9% better than Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.2%
6% better than Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.6%
8% worse than Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
34% better than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
58.6%
9% better than Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
69.3%
37% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
43% of new residents, usually for short-term rehab.
57% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
65Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Santé of Scottsdale based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #30 / 80Payroll — State benchmarkedThis home is ranked 30th out of 80 homes in Arizona for payroll. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
7.1 miles from city center
Estimated distance in miles from Mesa's city center to Santé of Scottsdale's address, calculated via Google Maps.
— 2.53 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)
Add your location
Santé of Scottsdale is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Advanced Health Care of Mesa |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa | 38
Facility
38
AZ AVG
55
Rank
#229 / 529 | - | - | 4.25 | +54% | +5% | $0 | 6 | 2.0 | - | 37 | - |
38
Facility
38
AZ AVG
37
Rank
#387 / 819 | New Ahc Holdings, LLC | $12.5M | $4.8M | 38.7% | 35266 | ||||
| Santé of Scottsdale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Mesa (East Baseline Road) | 70
Facility
70
AZ AVG
55
Rank
#183 / 529 | 98.6% | +36% | 4.68 | +7% | +15% | $3.1k | 19 | 3.2 | 1 | 69 | - |
29
Facility
29
AZ AVG
37
Rank
#483 / 819 | Munch Tooke, LLC | $27.6M | $8.1M | 29.4% | 35280 | ||||
| Alta Mesa Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa | 70
Facility
70
AZ AVG
55
Rank
#183 / 529 | 97.1% | +33% | 4.05 | -39% | 0% | $0 | 11 | 3.7 | - | 68 | F |
38
Facility
38
AZ AVG
37
Rank
#387 / 819 | Alta Mesa Health And Rehabilitation | $10.4M | $6.1M | 59.1% | 35171 | ||||
| Citadel Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Mesa (East Broadway Road) | 128
Facility
128
AZ AVG
55
Rank
#71 / 529 | - | - | 3.62 | -51% | -11% | $0 | 5 | 1.7 | - | 112 | F |
27
Facility
27
AZ AVG
37
Rank
#517 / 819 | Terry Speth | $14.6M | $10.0M | 68.6% | 35103 | ||||
| Springdale Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Mesa (East Broadway Road) | 82
Facility
82
AZ AVG
55
Rank
#170 / 529 | - | - | 4.27 | +19% | +5% | $0 | 28 | 4.7 | - | 28 | - |
29
Facility
29
AZ AVG
37
Rank
#483 / 819 | Laura Miller | $9.4M | $5.3M | 56.4% | 35207 |
Santé of Scottsdale is in the East Baseline Road neighborhood of Mesa.
The legal owner and operator of Santé of Scottsdale is Sante Of Mesa.
Santé of Scottsdale has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to AZ state health department records, Santé of Scottsdale's license number is NCI-2697.
According to AZ state health department records, Santé of Scottsdale's license expires on March 31, 2024.
Santé of Scottsdale's occupancy is 99%.
Jonique Housley-Castaneda is the administrator of Santé of Scottsdale.
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