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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 63rd out of 157 homes in Florida.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
3h 31m per day |
Occupancy lower than 85% suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
46% of new residents, usually for short-term rehab.
53% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #81 / 160Payroll — state benchmarkedThis home is ranked 81st out of 160 homes in Florida.Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland is legally operated by Florida Presbyterian Homes Inc, and administrated by Ellisa Durrant.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
The data displayed corresponds to the last 12 years.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
7 with citations
20 without citations
Florida average: 16 inspections with citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 33 citations
1.0 citations per inspection
Florida average: 1.3 citations per inspection
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Florida average: 19 deficiencies
Florida average: 5 fines
Florida average: $11,623.53
Florida average: 3 legal actions
Florida Presbyterian Homes Inc., D.B.A. Westminster Lakeland, underwent its latest inspection on 2024-03-04, which reported deficiencies. Over a period of 26 inspections from 2012 to 2024, the facility has consistently had deficiencies cited in every inspection, totaling 27 line items across various types of inspections. Common themes identified during these inspections include records and documentation. While corrections have been made, it is noted that deficiencies were still present at the time of the latest inspection.
Florida average 4.3
Last Health inspection on Feb 2024
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 16 citations resulted from standard inspections.
100% better than Florida average
Florida average: 0.8
0
100% better than Florida average
Florida average: 0.4
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2024
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2024
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland is located in LAKELAND, Florida.
Here are the financial assistance programs available to residents in Florida.
2.8 miles from city center
Estimated distance in miles from LAKELAND's city center to Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with Florida average
Florida average ratio: 1.52:1
9% worse than Florida average
Florida average: 7.9 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
No contractors work on this role.
Total hours from contractors
440 contractor hours this quarter
| Certified Nursing Assistant | 31 | 0 | 31 | 12,066 | 91 | 100% | 7.7 |
| Registered Nurse | 14 | 0 | 14 | 3,281 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 9 | 0 | 9 | 3,230 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,293 | 80 | 88% | 7.3 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,016 | 75 | 82% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 879 | 70 | 77% | 4.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 842 | 77 | 85% | 6.6 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 405 | 64 | 70% | 6.3 |
| Physician Assistant | 0 | 1 | 1 | 271 | 45 | 49% | 6 |
| Speech Language Pathologist | 2 | 0 | 2 | 242 | 54 | 59% | 3.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 100 | 27 | 30% | 3.7 |
| Medical Director | 0 | 1 | 1 | 45 | 17 | 19% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 6 | 7% | 4 |
| RN Director of Nursing | 1 | 0 | 1 | 14 | 4 | 4% | 3.4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
50
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
52% worse than Florida average
Florida average: 7.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
77% worse than Florida average
Florida average: 12.4
Percent of long-stay residents whose need for help with daily activities has increased
20.9%
99% worse than Florida average
Florida average: 10.5%
Percent of long-stay residents whose ability to move independently worsened
24.6%
90% worse than Florida average
Florida average: 12.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
51% worse than Florida average
Florida average: 13.5%
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
117% worse than Florida average
Florida average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
1.8%
67% better than Florida average
Florida average: 5.4%
Percent of long-stay residents with a urinary tract infection
0.8%
6% better than Florida average
Florida average: 0.9%
Percent of long-stay residents who lose too much weight
3.3%
45% better than Florida average
Florida average: 6.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Florida average
Florida average: 3.3%
Percent of long-stay residents who received an antipsychotic medication
5.1%
36% better than Florida average
Florida average: 8.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Florida average
Florida average: 97.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida average
Florida average: 99.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
6% better than Florida average
Florida average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
77% better than Florida average
Florida average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Florida average
Florida average: 94.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
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| Merrill Gardens at ChampionsGate |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Four Corners (Championsgate) | 224 | Yes | 34 | Cref3 Championsgate Owner Llc | 28 | 46.4% | 30 | 1.1 | For-Profit | $7,300 | Daniel Guanio | - | - |
| Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Lakeland (Lake Somerset) | 136 | No | - | Florida Presbyterian Homes Inc | 27 | 25.9% | 28 | 1.0 | Not-For-Profit | $1,500 | Ellisa Durrant | - | - |
| Brookdale Highlands |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Lakeland | 105 | Yes | 6 | Ahc Southland-Lakeland, Llc | 42 | 42.9% | 45 | 1.1 | For-Profit | $12,000 | Lisa Paul | - | A+ |
| The Canopy at Waldenwoods |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Plant City (Walden Woods) | 80 | Yes | 44 | Walden Woods Operations Llc | 11 | 36.4% | 23 | 2.1 | For-Profit | $500 | Brittany Esposito | - | - |
| Sunburst Community Care |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Lakeland (Tigertown) | - | No | - | - | 0 | 0% | 0 | - | - | - | - | - | - |
Historical financial and operational data for Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland based on CMS SNF Cost Reports.
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