Florida average 4.3
Last Health inspection on Feb 2024
Operating on Lake Hunter Drive, Westminster Lakeland is a 136-bed nursing home in Lakeland, Florida. Run by administrator Ellisa Durrant and owned by Florida Presbyterian Homes Inc., the building primarily handles short-term rehabilitation alongside long-term care, with stays averaging 43 days. The business office works with several coverage options, accepting private pay, traditional Medicare, state Medicaid, and various insurance or HMO plans.
The neighborhood is moderately walkable, scoring a 55 out of 100, which means visitors can manage some simple errands nearby on foot. On the floor, residents receive an average of 4 hours and 8 minutes of direct nursing attention each day from a combined team of RNs, LPNs, and aides. This daily schedule includes physical and occupational therapy, on-site pharmacy services, and routine dining programs.
Past inspections flagged issues with staffing standards and employee training protocols, but management implemented corrective actions, and follow-up reviews confirmed that the building has resolved these concerns.
Older adults and their families can contact the main office to verify current bed availability, ask about the insurance intake process, or arrange a time to visit the campus.
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland is legally operated by Florida Presbyterian Homes Inc, and administered by Ellisa Durrant.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 28 | 33 | This facility has 15% fewer total citations than a typical Florida nursing home (28 vs. FL avg 33).↓ 15% better Rank #439 / 907 Total citations — State benchmarked This home is ranked 439th out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per inspection
| 1 | 1.3 | This facility has 23% fewer citations per inspection than a typical Florida nursing home (1 vs. FL avg 1.3).↓ 23% better Rank #158 / 907 Citations per inspection — State benchmarked This home is ranked 158th out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 27 | 26 | This facility has had 4% more total inspections than the Florida average (27 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 4% more |
|
Inspections with citations
| 7 | 16 | This facility has 56% fewer inspections with citations than a typical Florida nursing home (7 vs. FL avg 16).↓ 56% better |
|
Inspection citation rate
| 26% | 62% | This facility has 36 percentage points lower inspection citation rate than a typical Florida nursing home (26% vs. FL avg 62%).↓ 36% better Rank #110 / 907 Inspection citation rate — State benchmarked This home is ranked 110th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Florida average 4.3
Last Health inspection on Feb 2024
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 16 citations resulted from standard inspections.
Florida average: 0.8
Florida average: 0.4
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
96 contractor hours this quarter
| Certified Nursing Assistant | 36 | 0 | 36 | 12,606 | 92 | 100% | 7.6 |
| Registered Nurse | 14 | 0 | 14 | 4,294 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 7 | 0 | 7 | 3,137 | 92 | 100% | 8.2 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,215 | 82 | 89% | 7.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,007 | 80 | 87% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 887 | 70 | 76% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 500 | 70 | 76% | 7.1 |
| Qualified Social Worker | 1 | 0 | 1 | 492 | 62 | 67% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 347 | 65 | 71% | 5.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 279 | 50 | 54% | 5.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 161 | 44 | 48% | 3.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 90 | 28 | 30% | 3.2 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
46% of new residents, usually for short-term rehab.
53% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (53% of admissions), and a typical private pay stay runs around 23 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.8 miles from city center
Estimated distance in miles from Lakeland's city center to Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland | NH AL IL SNF | Lakeland (Lake Somerset) | 136
Facility
136
FL AVG
88
Rank
#186 / 1058 | - | - | 4.14
Facility
4.14
FL AVG
4.04
Rank
#76 / 181 | +47% | +3% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 185 | 92
Facility
92
FL AVG
83
Rank
#237 / 876 | 16
Facility
16
FL AVG
19.7
Rank
#78 / 181 | 5.3
Facility
5.3
FL AVG
4.5
Rank
#127 / 181 | - | 63 | - |
55
Facility
55
FL AVG
40
Rank
#426 / 1487 | Joe Xanthopoulos | $7.0MFiscal year ending 12/2023
Facility
$7.0MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#107 / 184 | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#74 / 184 | 115.5%Fiscal year ending 12/2023
Facility
115.5%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#36 / 184 | 105949 | ||||
| The Estates At Carpenters | NH AL IL SNF | Lakeland | 72
Facility
72
FL AVG
88
Rank
#619 / 1058 |
90.8%
Facility
90.8%
FL AVG
84.4
Rank
#63 / 125 | +8% | 4.85
Facility
4.85
FL AVG
4.04
Rank
#31 / 181 | +17% | +20% | $24.3k
Facility
$24.3k
FL AVG
$78.9k
Rank
#145 / 185 | - | 15
Facility
15
FL AVG
19.7
Rank
#68 / 181 | 3.8
Facility
3.8
FL AVG
4.5
Rank
#74 / 181 | 2 | 65 | A+ |
68
Facility
68
FL AVG
40
Rank
#234 / 1487 | Carpenters Home Estates Inc | $7.8MFiscal year ending 12/2023
Facility
$7.8MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#57 / 184 | $9.8MFiscal year ending 12/2023
Facility
$9.8MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#64 / 184 | 125.4%Fiscal year ending 12/2023
Facility
125.4%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#130 / 184 | 105660 | ||||
| Highlands Lake Center | NH PC RC SNF | Lakeland | 179
Facility
179
FL AVG
88
Rank
#75 / 1058 |
95.0%
Facility
95.0%
FL AVG
84.4
Rank
#17 / 125 | +13% | 3.66
Facility
3.66
FL AVG
4.04
Rank
#137 / 181 | -6% | -9% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 185 | - | 35
Facility
35
FL AVG
19.7
Rank
#170 / 181 | 4.4
Facility
4.4
FL AVG
4.5
Rank
#97 / 181 | - | 170 | - |
9
Facility
9
FL AVG
40
Rank
#1283 / 1487 | Cynthia Ayala | $20.1MFiscal year ending 09/2023
Facility
$20.1MFiscal year ending 09/2023
FL AVG
$15.7M
Rank
#91 / 184 | $8.3MFiscal year ending 09/2023
Facility
$8.3MFiscal year ending 09/2023
FL AVG
$6.1M
Rank
#53 / 184 | 41.4%Fiscal year ending 09/2023
Facility
41.4%Fiscal year ending 09/2023
FL AVG
39.8%
Rank
#38 / 184 | 105620 | ||||
| Lakeland Nursing and Rehabilitation Center | NH HOS MC PC RC SNF | Lakeland (Tigertown) | 185
Facility
185
FL AVG
88
Rank
#51 / 1058 |
90.1%
Facility
90.1%
FL AVG
84.4
Rank
#67 / 125 | +7% | 3.61
Facility
3.61
FL AVG
4.04
Rank
#149 / 181 | -35% | -11% | $181.1k
Facility
$181.1k
FL AVG
$78.9k
Rank
#180 / 185 | - | 33
Facility
33
FL AVG
19.7
Rank
#162 / 181 | 5.5
Facility
5.5
FL AVG
4.5
Rank
#138 / 181 | 3 | 167 | - |
57
Facility
57
FL AVG
40
Rank
#393 / 1487 | Palm Terrace J Dek Operations LLC | $15.1MFiscal year ending 12/2023
Facility
$15.1MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#51 / 184 | $8.3MFiscal year ending 12/2023
Facility
$8.3MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#83 / 184 | 55.3%Fiscal year ending 12/2023
Facility
55.3%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#159 / 184 | 105354 | ||||
| Bridgewalk on Harden | NH HOS PC RC SNF | Lakeland | 120
Facility
120
FL AVG
88
Rank
#253 / 1058 |
66.8%
Facility
66.8%
FL AVG
84.4
Rank
#115 / 125 | -21% | 3.42
Facility
3.42
FL AVG
4.04
Rank
#168 / 181 | -65% | -15% | $181.4k
Facility
$181.4k
FL AVG
$78.9k
Rank
#181 / 185 | - | 19
Facility
19
FL AVG
19.7
Rank
#98 / 181 | 3.2
Facility
3.2
FL AVG
4.5
Rank
#48 / 181 | 4 | 80 | - |
24
Facility
24
FL AVG
40
Rank
#1016 / 1487 | Louis Garrard | $9.7MFiscal year ending 12/2023
Facility
$9.7MFiscal year ending 12/2023
FL AVG
$15.7M
Rank
#164 / 184 | $6.1MFiscal year ending 12/2023
Facility
$6.1MFiscal year ending 12/2023
FL AVG
$6.1M
Rank
#142 / 184 | 63.1%Fiscal year ending 12/2023
Facility
63.1%Fiscal year ending 12/2023
FL AVG
39.8%
Rank
#14 / 184 | 106138 |
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland is located in LAKELAND, Florida.
Here are the financial assistance programs available to residents in Florida.
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland is in the Lake Somerset neighborhood of LAKELAND.
The team at Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland speaks English, Russian, Sign Language, and Spanish.
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland is legally operated by Florida Presbyterian Homes Inc, and administered by Ellisa Durrant.
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to FL state health department records, Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland's license number is 4790.
According to FL state health department records, Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland's license expires on April 16, 2028.
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland's occupancy is 63.2%.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance