Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Norwich Rehabilitation & Nursing Center
Norwich Rehabilitation & Nursing Center
Norwich Rehabilitation & Nursing Center is an Assisted Living Home in New York
Norwich Rehabilitation & Nursing… is an Assisted Living Home in New York
Norwich Rehabilitation & Nursing Center is a facility located in Norwich, NY. It offers short-term rehabilitation and post-acute care, focusing on the physical and emotional well-being of its residents. The center prides itself on building a community of respect and meaningful relationships.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
80
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.3%
Residents per day (avg)
78
Occupancy rate
96.3%
Residents per day (avg)
78
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
37% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
58% of new residents, often for short stays.
Typical stay
30 days
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Partnership
Home revenue
$13.9M
Profit
$1.1M
Proprietary home
Partnership
Home revenue
$13,902,179.00
Profit
$1,100,756.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.8M
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
0824304N
CMS Certification Number:
335759
County:
Chenango
Ownership & operating entity
Owner name:
Norwich Operating Company, LLC (For Profit)
Care Services
Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs
Short-Term Rehab
Amenities & Lifestyle
Programs & Activities
Specific Programs
Services, Community, Gallery, Updates, Contact, Residents, Information, PAY ONLINE, Careers
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
33 inspections
33 with citations, 0 without citations
Show Inspection Reports
113 complaints
141.3 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
36 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
4 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
December 3, 2024: Stipulation & Order #: NH-25-024
A formal agreement with the state to correct serious or repeated issues.
July 9, 2021: Stipulation & Order #: NH-21-159
A formal agreement with the state to correct serious or repeated issues.
December 21, 2020: Stipulation & Order #: NH-21-142
A formal agreement with the state to correct serious or repeated issues.
September 12, 2017: Stipulation & Order #: NH-17-055
A formal agreement with the state to correct serious or repeated issues.
Comparison Chart
The information below is reported by the New York State Department of Health.Compare Assisted Living around Usa
Norwich Rehabilitation & Nursing Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 13815
82
No
-
REVOIR, EDITH
96.3%
$13,901,834.00
$4,286,226.00
30.8%
78.00
4/5
3.5322
3/5
2/5
5/5
7
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
5/5
6.3081
5/5
5/5
4/5
-
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Places of interest near Norwich Rehabilitation & Nursing Center
0.0 miles from city center
Norwich, NY 13815
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
121
Total Staff
115
Employees
6
Contractors
30,894
Total Hours (Quarter)
46
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 18 | 8 | Yes |
| Licensed Practical Nurse | 27 | 7.7 | Yes |
| Certified Nursing Assistant | 54 | 7.3 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
99 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
1 staff
8.4hs shift avg
Therapy Services ⓘ
11 staff
7.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
3.7hs shift avg
Dietary Services ⓘ
4 staff
6.6hs shift avg
Other Services ⓘ
3 staff
7.7hs shift avg
Contractor Analysis
4.4%
of total hours from contractors
1,351 contractor hours this quarter
Licensed Practical Nurse: 3
Respiratory Therapy Technician: 2
Registered Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 54 | 0 | 54 | 14,028 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 24 | 3 | 27 | 6,207 | 91 | 100% | 7.7 |
| Registered Nurse | 17 | 1 | 18 | 3,794 | 91 | 100% | 8 |
| Respiratory Therapy Technician | 1 | 2 | 3 | 1,323 | 73 | 80% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,011 | 90 | 99% | 6.4 |
| Speech Language Pathologist | 2 | 0 | 2 | 942 | 65 | 71% | 7.6 |
| Mental Health Service Worker | 3 | 0 | 3 | 827 | 63 | 69% | 7.7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 668 | 70 | 77% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 548 | 65 | 71% | 8.4 |
| Administrator | 1 | 0 | 1 | 463 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 396 | 56 | 62% | 7.1 |
| Physical Therapy Aide | 1 | 0 | 1 | 395 | 50 | 55% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 213 | 61 | 67% | 3.5 |
| Qualified Social Worker | 2 | 0 | 2 | 78 | 21 | 23% | 3.7 |
Health Inspection History
Source: CMS Health Citations (Jul 2021 – Aug 2025)
3
Inspections
11
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.67
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
4
36% of total
Resident Rights
2
18% of total
Infection Control
1
9% of total
Abuse, Neglect & Exploitation
1
9% of total
Citation Sources
Standard Inspections
11
Complaint Investigations
4
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 01, 2025 | D | Nutrition | F0804 | Corrected |
| Aug 01, 2025 | D | Quality of Care | F0692 | Corrected |
| Aug 01, 2025 | D | Quality of Care | F0695 | Corrected |
| Aug 01, 2025 | D | Care Planning | F0656 | Corrected |
| Aug 01, 2025 | E | Resident Rights | F0584 | Corrected |
| Aug 01, 2025 | D | Resident Rights | F0627 | Corrected |
| Jan 09, 2024 | D | Abuse/Neglect | F0610 | Corrected |
| Jan 09, 2024 | E | Nutrition | F0812 | Corrected |
| Jan 09, 2024 | D | Quality of Care | F0689 | Corrected |
| Jan 09, 2024 | D | Quality of Care | F0698 | Corrected |
| Jul 09, 2021 | D | Infection Control | F0880 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Personal Health Care
Resident Census by Payment Source
78
Total Residents
Medicare
27
(34.6%)
ⓘ
Medicaid
45
(57.7%)
ⓘ
Private Pay/Other
6
(7.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
9.7
Score
Near average
avg: 9.8
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
17.5
Score
Near average
avg: 18.1
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
14.1%
Lost Too Much Weight
7.6%
Urinary Tract Infection
0.5%
Depressive Symptoms
0.0%
Falls with Major Injury
2.2%
Pneumococcal Vaccine
75.7%
Antipsychotic Use
9.8%
Walking Ability Worsened
8.4%
Influenza Vaccine
90.9%
High Risk Residents with Pressure Ulcers
16.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
29.9%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
61.1%
20% worse than avg
: 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.8%
39% better than avg
: 1.3%
Influenza Vaccine
64.7%
18% worse than avg
: 78.8%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$63K
avg: $66K
Near average
Number of Fines
7
avg: 2.0
Compared to Average
Facility: $63K |
Avg: $66K
Penalty History
Showing first 5 of 7 penalties (Dec 2023 - Dec 2024)
Dec 3, 2024
Civil Money Penalty
$16K
Feb 20, 2024
Civil Money Penalty
$5K
Feb 12, 2024
Civil Money Penalty
$5K
Jan 22, 2024
Civil Money Penalty
$15K
Jan 8, 2024
Civil Money Penalty
$5K
Jan 2, 2024
Civil Money Penalty
$5K
Dec 11, 2023
Civil Money Penalty
$13K
Financial Trends
Historical financial and operational data for Norwich Rehabilitation & Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
96.3%
↑ 2.2pp vs 2022
Net Income
$1,100,756
↓ ~$207K vs 2022
Total Payroll
$4,906,777
↑ ~$203K vs 2022
Profit Margin
7.9%
↓ 1.8pp vs 2022
Loading trend charts...
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