Shell Lake Health Care Center
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Shell Lake, WI
ALM Inspection Grade A Info ALM's inspection grade is 95 / 100, an A — 14 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Shell Lake Health Care Center

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Shell Lake, WI
ALM Inspection Grade A Info ALM's inspection grade is 95 / 100, an A — 14 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Shell Lake Health Care Center accepts Medicaid, Medicare, and private pay.
Shell Lake Health Care Center accepts Medicaid, Medicare, and private pay.

Overview of Shell Lake Health Care Center

Offering skilled nursing, rehabilitation services, and respite care, Shell Lake Health Care Center is a nursing home in Shell Lake, Wisconsin. The community provides nursing services to ensure residents receive continuous clinical support. Moreover, those seeking short-term stays are welcome with respite services.

Additionally, short-term rehabilitation provides a temporary setting for recovery, with physical, occupational, or speech therapy addressing movement, daily activities, or communication. With 50 beds, the community is among the smaller communities where staff and residents can get to know each other. Occupancy is at 83%, with 42 beds currently in use.

Total nurse staffing is 3 hours and 47 minutes per resident each day, representing the daily nursing time allocated per resident. Medicaid, Medicare, and private pay are also accepted, allowing families to use multiple ways to cover care costs. Jennie Klassa serves as administrator, while Shell Lake SNF operates the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 29.4% Above WI avg. ▲ 29.4% Above WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 39.5% Above WI avg. ▲ 39.5% Above WI avg.WI average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 8.0% Above WI avg. ▲ 8.0% Above WI avg.WI average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 25.4% Above WI avg. ▲ 25.4% Above WI avg.WI average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).

Total nursing care per resident / day Info This nursing home is ranked 105th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↓ 14% · WI 4h 22mThis facility: 3h 47m per resident per day, 14% below the Wisconsin average of 4h 22m (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #105 / 164Nurse hours — State benchmarked This nursing home is ranked 105th out of 164 nursing homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 164 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
3h 47m

Standout metric: LPN / LVN is +6% above Wisconsin average

5 of 6 metrics below Wisconsin average

Staff by category

Q2 2026 · Apr 1 – Jun 30 More info This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2026.
Certified Nursing Assistant340347,83891100%7.2
Licensed Practical Nurse7072,2518897%8.5
Registered Nurse6061,7398897%7.9
Dietitian1014556369%7.2
Nurse Practitioner1014125459%7.6
Mental Health Service Worker1013924954%8
Clinical Nurse Specialist1013874853%8.1
Administrator1013384347%7.8
Other Dietary Services Staff6062074651%4.4
34 Certified Nursing Assistant
Coverage 100%
7 Licensed Practical Nurse
Coverage 97%
6 Registered Nurse
Coverage 97%
1 Dietitian
Coverage 69%
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 50 Rank #114 / 197Bed count — State benchmarked This nursing home is ranked 114th out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #39 / 55Years in operation — State benchmarked This nursing home is ranked 39th out of 55 nursing homes we track in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
7 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #103 / 191Walk Score — State benchmarked This nursing home is ranked 103rd out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
47 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #71 / 167Occupancy rate — State benchmarked This nursing home is ranked 71st out of 167 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 167. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
77.6% This home usually has availability

Based on 38.8 residents and 50 beds. Source: CMS Provider Information, average daily residents (data as of Oct 2026)

Higher than the Wisconsin average: 72.1%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
137 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeSkilled Care
CountyWashburn
CMS Certification Number525553
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Shell Lake Health Care Center is administered by Jennie Klassa.

Owner NameShell Lake Snf LLC
Profit StatusFor-profit

Safety & Compliance

Resident Council

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

3 services
Short-Term Rehab
Physical Therapy
Speech Therapy

Staffing & Medical

1 service
IV Therapy

Additional Services

1 service
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.

Contact Information

Fax(715) 468-4232

Additional Policies & Features

Pets not allowed

Contact Shell Lake Health Care Center

Inspections

CMS Health Inspection History

Since 2024 · 2 years of data · Last health inspection Aug 2026

ALM Inspection Grade

95 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

14 points above the Wisconsin average for CMS-certified facilities (81/100)

Category breakdown

Citations Typical

49 severity-weighted points (18 deficiencies) · 36% lower than the typical CMS-certified WI facility (median: 76)

Enforcement Strong

No fines on record · 0 enforcement actions

Persistence Strong

23 days to fix issues · faster than the typical CMS-certified WI facility (median: 27)

Inspection grade: 95 out of 100, letter grade A.
Total health inspections
4 ↓ 35% · WI 6.2This facility: 4, 35% below the WI average of 6.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
19 Rank #67 / 168Health citations — State benchmarked This nursing home is ranked 67th out of 168 nursing homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 33% · WI 28.3This facility: 19, 33% below the WI average of 28.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
4.75 Rank #99 / 168Citations per inspection — State benchmarked This nursing home is ranked 99th out of 168 nursing homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 12% · WI 4.24This facility: 4.75, 12% above the WI average of 4.24 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 19 of 19 citations corrected
Bar = mix of this home's 19 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · WI 0.9This facility: 0, 100% below the WI average of 0.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
0 ↓ 100% · WI 1.2This facility: 0, 100% below the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
19 ↓ 26% · WI 25.8This facility: 19, 26% below the WI average of 25.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · WI 0.5This facility: 0, 100% below the WI average of 0.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Aug 19, 2026 · 4 citations, all corrected

Most cited category: Quality of Life & Care, 7 of 19 citations · 7 categories in total

Citations history
Most recent first
Aug 19, 2026 4 citations
Abuse/Neglect moderate citation Corrected
Quality of Care moderate citation Corrected
Pharmacy moderate citation Corrected
Infection Control moderate citation Corrected
Dec 23, 2025 1 citation
Abuse/Neglect moderate citation Corrected
Sep 10, 2025 7 citations
Nutrition moderate citation Corrected
Care Planning moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Pharmacy moderate citation Corrected
Pharmacy moderate citation Corrected
Infection Control moderate citation Corrected
Jun 20, 2024 7 citations
Abuse/Neglect moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Nursing Services moderate citation Corrected
Infection Control moderate citation Corrected
Top deficiency categories
Share of 19 citations
Quality of Life & Care 7 deficiencies (37%)
Infection Control 3 deficiencies (16%)
Abuse, Neglect & Exploitation 3 deficiencies (16%)
Pharmacy Services 3 deficiencies (16%)
Resident Assessment & Care Planning 1 deficiency (5%)
Nutrition & Dietary 1 deficiency (5%)
Nursing & Physician Services 1 deficiency (5%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 19 citations resulted from standard inspections; 1 of 19 resulted from complaint investigations; and 5 of 19 came from combined inspections (standard and complaint).

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Oct 2026

No penalties in the past 3 years

No civil money penalties or payment denials on record since Oct 2023.

Clean record
Total fines
$0 WI avg $107KWisconsin average: $106,807. Average among the 146 Wisconsin facilities with a penalty on record.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.
Number of fines
0 WI avg 2.03Wisconsin average: 2.03. Average among the 146 Wisconsin facilities with a penalty on record.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 WI avg 0.71Wisconsin average: 0.71. Average among the 146 Wisconsin facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.

Data as of Oct 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 4 / 5 Above average ↑ 32% · WI 3.0This facility: 4.0, 32% above the WI average of 3.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 3 / 5 Average ↑ 4% · WI 2.9This facility: 3.0, 4% above the WI average of 2.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 9.7 Score · lower is better ↑ 8% · WI 9.0This facility: 9.7, 8% above the WI average of 9.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 16.8 Score · lower is better ↓ 11% · WI 18.9This facility: 16.8, 11% below the WI average of 18.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 7 better, 5 worse, 1 near WI average

8 short-stay measures: 3 better, 2 worse, 3 compared with US only

Financials

Money and staffing.

Shell Lake Health Care Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.

FY Dec 2024

Is it financially stable?

Profitable on care

12.3% operating margin

+13.5 pts vs prior year

Positive margin in 1 of the last 8 reported years. Net income $0.7M after other income.

Does it invest in staff?

Payroll in line with Wisconsin homes

58.0% payroll share of revenue

WI average 58.7%Rank #70 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 70th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Payroll rose $0.2M while revenue rose $1.0M. Check hours per resident in the staffing section to confirm it reaches the floor.

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024 Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Resident snapshot
39 residents · Sep 2026 Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare 6 · 15%
Medicaid 25 · 64%
Private pay & other 8 · 21%
Shows care patterns over time; not used to rate this facility.

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Typical stay

Medicare 17 days Medicaid 5 - 6 years Private pay & other 1 - 2 months

Places of interest near Shell Lake Health Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Shell Lake's city center to Shell Lake Health Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Shell Lake Health Care Center

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Woodside Lutheran Home
NH
AL
MC
RC
SNF
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118
Facility 118
WI AVG 78
Rank #29 / 197
-
67
Facility 67
WI AVG 48
Rank #47 / 191
-
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 78
Rank #81 / 197
-
57
Facility 57
WI AVG 48
Rank #69 / 191
Private / Semi-Private Rooms
Badger Prairie Health Care Center
NH
SNF
Verona -
120
Facility 120
WI AVG 78
Rank #23 / 197
-
31
Facility 31
WI AVG 48
Rank #139 / 191
-
Morrow Memorial Home
NH
AL
IL
MC
SNF
Sparta -
80
Facility 80
WI AVG 78
Rank #91 / 197
A+
68
Facility 68
WI AVG 48
Rank #42 / 191
-
Shell Lake Health Care Center
NH
HOS
RC
SNF
Shell Lake -
50
Facility 50
WI AVG 78
Rank #114 / 197
A+
47
Facility 47
WI AVG 48
Rank #103 / 191
-

Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Know before you visit

Frequently Asked Questions about Shell Lake Health Care Center

Quick answers from public records and the community's own listing.
01 Who is the owner of Shell Lake Health Care Center?
Shell Lake Health Care Center is legally operated by Shell Lake Snf LLC, and administered by Jennie Klassa.
02 Is Shell Lake Health Care Center in a walkable area?
Shell Lake Health Care Center has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
03 What is the occupancy rate at Shell Lake Health Care Center?
Shell Lake Health Care Center's occupancy is 77.6%.
04 How long has Shell Lake Health Care Center been in business?
Shell Lake Health Care Center has been operating for approximately 7 years, based on available licensing and registration records.
05 Are pets allowed at Shell Lake Health Care Center?
No, Shell Lake Health Care Center has a no-pet policy.
06 Does Shell Lake Health Care Center operate as a for-profit or non-profit?
Shell Lake Health Care Center is registered as a for-profit in WI.
07 Who is the administrator of Shell Lake Health Care Center?
Jennie Klassa is the administrator of Shell Lake Health Care Center.