Total Health inspections
3
29% below Arkansas average
Arkansas average:
4.2
Last Health inspection on Jul 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Quapaw Care and Rehabilitation Center, LLC
Quapaw Care and Rehabilitation Center, LLC is a Nursing Home in Arkansas
Quapaw Care and Rehabilitation… is a Nursing Home in Arkansas
Quapaw Care and Rehabilitation Center, LLC
Quapaw Care and Rehabilitation Center, LLC is a Nursing Home in Arkansas
Quapaw Care and Rehabilitation… is a Nursing Home in Arkansas
Quapaw Care and Rehabilitation Center is located in Hot Springs, Arkansas. It offers long-term skilled nursing care and specialized rehabilitation services in a supportive atmosphere. The facility is dedicated to providing high-quality care and building strong relationships with residents and their families.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
126
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
78.2%
Residents per day (avg)
98
Occupancy rate
78.2%
Residents per day (avg)
98
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
67% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
15 - 16 years
Finances and operations
Proprietary home
Corporation
Home revenue
$14.1M
Profit
$1.9M
Proprietary home
Corporation
Home revenue
$14,130,576.00
Profit
$1,907,297.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.2M
126-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)
Additional licensing details
CMS Certification Number:
045338
Certification type:
XIX/XVIII
County:
Garland
Ownership & operating entity
Quapaw Care and Rehabilitation Center, LLC is administrated by Cynthia Farmer.
Owner name:
Quapaw Care and Rehabilitation Center, LLC
Profit status:
Limited Liability Company
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
Contact Information
Fax:
501-525-7441
Amenities & Lifestyle
Programs & Activities
Specific Programs
Long Term Care, Specialized Rehab
Compare Nursing Homes around Hot Springs
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Quapaw Care and Rehabilitation Center, LLC
-35%
+22%
+10%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 71913
126
No
-
FARMER, CINDY
78.2%
$14,128,275.00
$4,958,755.00
35.1%
97.60
5.7182
-
25
-
-35%+22%+10%
Lake Hamilton Health and Rehab
-22%
+1%
+24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 71913
84
No
-
LEVATO, AMANDA
88.5%
$13,865,046.00
$3,292,944.00
23.7%
75.30
4.7221
-
22
-
-22%+1%+24%
The Springs of Park Avenue
+7%
-9%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 71901
95
No
17
LUSTER, STACY
73.1%
$9,366,950.00
$3,009,892.00
32.1%
72.90
4.2687
-
23
-
+7%-9%+3%
Belvedere Nursing and Rehabilitation Center, LLC
-66%
+32%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 71901
120
No
-
-
94.2%
$18,760,556.00
$5,253,035.00
28%
116.80
4.6619
2
25
3
-66%
0%
+32%
Fortress Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Hot Springs
-
No
1
-
-
-
-
-
-
-
-
-
-
-
-
Quapaw Care and Rehabilitation Center, LLC
Type of care:
SNF
AL
Community:
AR 71913
Bed Count:
126
Pets Allowed:
No
Operator:
FARMER, CINDY
CCN:
45338
Occupancy:
78.2%
Home Revenue:
$14,128,275.00
Payroll Costs:
$4,958,755.00
Payroll %:
35.1%
Avg Residents/Day:
97.60
Overall Rating:
Adj Nurse Hours:
5.7182
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
25
RN share vs State Avg:
-35%
-35%
Staffing vs State Avg:
+22%
+22%
Occupancy vs State Avg:
+10%
+10%
Lake Hamilton Health and Rehab
Type of care:
SNF
AL
Community:
AR 71913
Bed Count:
84
Pets Allowed:
No
Operator:
LEVATO, AMANDA
CCN:
45445
Occupancy:
88.5%
Home Revenue:
$13,865,046.00
Payroll Costs:
$3,292,944.00
Payroll %:
23.7%
Avg Residents/Day:
75.30
Overall Rating:
Adj Nurse Hours:
4.7221
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
22
RN share vs State Avg:
-22%
-22%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
+24%
+24%
The Springs of Park Avenue
Type of care:
SNF
AL
Community:
AR 71901
Bed Count:
95
Pets Allowed:
No
Operator:
LUSTER, STACY
CCN:
45142
Occupancy:
73.1%
Home Revenue:
$9,366,950.00
Payroll Costs:
$3,009,892.00
Payroll %:
32.1%
Avg Residents/Day:
72.90
Overall Rating:
Adj Nurse Hours:
4.2687
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
23
RN share vs State Avg:
+7%
+7%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
+3%
+3%
Belvedere Nursing and Rehabilitation Center, LLC
Type of care:
SNF
AL
Community:
AR 71901
Bed Count:
120
Pets Allowed:
No
CCN:
45463
Occupancy:
94.2%
Home Revenue:
$18,760,556.00
Payroll Costs:
$5,253,035.00
Payroll %:
28%
Avg Residents/Day:
116.80
Overall Rating:
Adj Nurse Hours:
4.6619
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
25
Severe Citations:
3
RN share vs State Avg:
-66%
-66%
Staffing vs State Avg:
0%
Occupancy vs State Avg:
+32%
+32%Places of interest near Quapaw Care and Rehabilitation Center, LLC
0.0 miles from city center
Hot Springs, AR 71913
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
167
Total Staff
150
Employees
17
Contractors
46,804
Total Hours (Quarter)
66
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 8.9 | No |
| Licensed Practical Nurse | 28 | 8.3 | No |
| Certified Nursing Assistant | 89 | 7.7 | No |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
142 staff
8hs shift avg
Physicians & Practitioners ⓘ
3 staff
7.6hs shift avg
Therapy Services ⓘ
14 staff
5.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
1.5hs shift avg
Dietary Services ⓘ
3 staff
6.8hs shift avg
Other Services ⓘ
1 staff
8.2hs shift avg
Contractor Analysis
2.9%
of total hours from contractors
1,334 contractor hours this quarter
Occupational Therapy Aide: 1
Physical Therapy Aide: 3
Speech Language Pathologist: 4
Qualified Social Worker: 2
Clinical Nurse Specialist: 1
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 3
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 89 | 0 | 89 | 25,754 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 28 | 0 | 28 | 9,949 | 91 | 100% | 8.3 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,636 | 90 | 99% | 11 |
| Nurse Aide in Training | 8 | 0 | 8 | 1,793 | 88 | 97% | 7.1 |
| RN Director of Nursing | 4 | 0 | 4 | 1,414 | 65 | 71% | 7.9 |
| Registered Nurse | 6 | 0 | 6 | 1,208 | 89 | 98% | 8.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 534 | 65 | 71% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 515 | 63 | 69% | 8.2 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Clinical Nurse Specialist | 1 | 1 | 2 | 482 | 67 | 74% | 7.2 |
| Speech Language Pathologist | 0 | 4 | 4 | 432 | 65 | 71% | 6.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 419 | 66 | 73% | 6.2 |
| Dietitian | 2 | 0 | 2 | 384 | 52 | 57% | 6.7 |
| Qualified Social Worker | 0 | 2 | 2 | 97 | 63 | 69% | 1.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 97 | 14 | 15% | 6.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 63 | 36 | 40% | 1.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 32 | 30 | 33% | 1 |
| Medical Director | 0 | 1 | 1 | 5 | 3 | 3% | 1.8 |
Health Inspection History
Total Health citations
25
15% above Arkansas average
Arkansas average:
21.8
8.33 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
25 citations
Complaint investigations
0 citations
Breakdown of citations
Critical Health citations
0
100% below Arkansas average
Arkansas average:
0.4
Serious Health citations
0
100% below Arkansas average
Arkansas average:
0.2
Moderate Health citations
25
Minor Health citations
0
Citations history (last 3 years)
Nutrition moderate citation
Jul 24, 2025
Corrected
Nutrition moderate citation
Jul 24, 2025
Corrected
Nutrition moderate citation
Jul 24, 2025
Corrected
Quality of Care moderate citation
Jul 24, 2025
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
93
Total Residents
Medicare
7
(7.5%)
ⓘ
Medicaid
60
(64.5%)
ⓘ
Private Pay/Other
26
(28%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
6.0
22% better than Arkansas average
Arkansas average:
7.7
Functional decline score
13.0
Near Arkansas average
Arkansas average:
13.3
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
11.1%
4% below Arkansas average.
Walking Ability Worsened
9.4%
30% below Arkansas average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
18.6%
23% above Arkansas average.
Safety & clinical stability
Falls with Major Injury
3.0%
25% below Arkansas average.
High Risk Residents with Pressure Ulcers
3.8%
21% below Arkansas average.
Urinary Tract Infection
0.3%
77% below Arkansas average.
Emotional & behavioral wellbeing
Depressive Symptoms
2.1%
34% above Arkansas average.
Antipsychotic Use
8.7%
17% below Arkansas average.
Preventive care
Pneumococcal Vaccine
99.7%
6% above Arkansas average.
Influenza Vaccine
100.0%
4% above Arkansas average.
Nutrition & physical health
Lost Too Much Weight
2.7%
47% below Arkansas average.Short-stay resident measures
Pneumococcal Vaccine
97.3%
20% better than Arkansas average
Antipsychotic medication increase
1.6%
Near Arkansas average
Influenza Vaccine
81.9%
5% better than Arkansas average Financial Trends
Historical financial and operational data for Quapaw Care and Rehabilitation Center, LLC based on CMS SNF Cost Reports.
Occupancy Rate
78.2%
↑ 6.2pp vs 2022
Net Income
$1,907,297
↓ ~$40K vs 2022
Total Payroll
$6,050,805
↑ ~$1.0M vs 2022
Profit Margin
13.5%
↓ 2.8pp vs 2022
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