Bethel Pointe Health and Rehab

Nursing Home, Respite Care & Skilled Nursing · Muncie, IN

CMS overall rating

3400 W Community Dr, Muncie, IN 47304 View map

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Bethel Pointe Health and Rehab accepts Medicare and private pay.

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Bethel Pointe Health and Rehab accepts Medicare and private pay.

Overview of Bethel Pointe Health and Rehab

Operated by Riverview Hospital and administered by Selina Holloway, Bethel Pointe Health and Rehab is a skilled nursing home in Muncie, Indiana. The 114-bed facility provides short-term rehabilitation and longer-term nursing care. Residents stay an average of 69 days, and the community has an occupancy rate of 94%. Families can pay through Medicare and private pay. The facility opened last year, so it’s still a relatively new addition to the area.

Rehabilitation services are a major part of the community’s care model, and respite care is also available. The facility has 24-hour staffing. Daily nurse staffing averages 3 hours and 5 minutes per resident, with registered nurses providing 32 minutes of care each day. This level of nursing support shows the facility’s focus on hands-on care throughout the day. A Veteran’s Community program is also available to serve former military residents.

The facility’s location has a Walk Score of 0, so it’s car-dependent. Most visitors will need transportation to reach the community and access nearby services. Residents have access to health care supervision, medication management, and assistance with personal care tasks such as bathing and dressing. Meals are served according to their dietary needs and preferences in a restaurant-style dining environment.

Beyond clinical care, there are lifestyle menities on-site, including a salon and spa, landscaped courtyards and gardens, and life enrichment centers for activity and social engagement. Family support is an important part of the community, with private dining areas for gatherings, regular family events, and comprehensive support programs. Additional services include personal transportation, laundry service, and housekeeping.

State inspections have generally found the facility working to maintain compliance with safety and care requirements. Families interested in the community should ask staff about operational practices and the steps they take to support ongoing quality improvement.

Facility Direct Line (765) 289-2273

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 5m per day

vs avg

4 of 6 metrics below state avg

Standout metric Physical Therapist is +34% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	32m per day	▼ 21% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	57m per day	▲ 24% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 8m per day	▼ 6% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 55m per day	▼ 10% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	5m per day	▲ 34% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	16m per day	▼ 43% State avg: 27m per day · National avg: 28m per day

Capacity and availability

69 days

114-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 0 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

94%

Higher than the Indiana average: 68.1%

Occupied beds

107 / 114

Average occupied beds in Indiana homes 70 beds

5 Stars from CMS + Top Honors in Muncie’s Quest for the Best – Gold in Long-Term Care & Silver in Therapy & Workplace

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceApril 1, 2025

ExpirationMarch 31, 2027

License Number25-000565-1

CMS Certification Number155546

Bethel Pointe Health and Rehab is legally operated by Riverview Hospital, and administered by Selina Holloway.

Profit StatusNonprofit

Medicare (SNF)

13 units

SNF/NF (Combined)

101 units

Total beds

114 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorVahid-David Sedaghat

Director of NursingChristina Mangas

Rehabilitation Services

Respite Care

24-Hour Staffing

Fax(765) 289-7248

Health Care Supervision & Medication Administration

Daily Meals & Restaurant Style-Dining

On-Site Nurse And 24/7 Professional Staff

Personal Care As Needed

Bathing & Dressing Assistance

Specialized Programming

Personal Transportation

Laundry

Housekeeping And Maintenance Service

Regular Safety Checks

Family Events And Support Programs

Salon/Spa

Beautiful Courtyards And Gardens

Life Enrichment Centers

Private Dining Room For Family Gatherings

Since 2022 · 4 years of data 42 deficiencies 7 complaints 31 inspections

Inspection Score

8 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection January 22, 2026 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	42	36	This facility has 17% more total deficiencies than a typical Indiana assisted living residence (42 vs. IN avg 36).↑ 17% worse
Deficiencies per year Average deficiencies per year since 2022.	10.5	9	This facility has 17% more deficiencies per year than a typical Indiana assisted living residence (10.5 vs. IN avg 9).↑ 17% worse
Deficiencies per inspection Average deficiencies per inspection.	1.4	1.9	This facility has 26% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.4 vs. IN avg 1.9).↓ 26% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	31	19	This facility has had 63% more total visits than the Indiana average (31 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 63% more
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	10	7	This facility has 43% more inspections with deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	32%	37%	This facility has 5 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (32% vs. IN avg 37%).↓ 5% better
Inspections Routine, scheduled inspections conducted by state regulators.	23	13	This facility has 77% more inspections than a typical Indiana assisted living residence (23 vs. IN avg 13).↑ 77% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	7	5	This facility has 40% more total complaints than a typical Indiana assisted living residence (7 vs. IN avg 5).↑ 40% worse
Complaints per year Average complaints per year since 2022.	1.8	1.3	This facility has 38% more complaints per year than a typical Indiana assisted living residence (1.8 vs. IN avg 1.3).↑ 38% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent April 21, 2025 annual inspection found the facility in full compliance with federal and state paper review requirements and no deficiencies were cited.
The April 9, 2025 Life Safety Code survey cited three deficiencies including exit door operation, hazardous area enclosures, and fire extinguisher inspection documentation.
Complaints substantiated in 2024 and 2023 included medication storage, wound care, and medication administration errors, but most complaint investigations found no deficiencies or were cleared.

Show Inspection Reports

Inspections since 2022

Total health inspections 6

State average N/A

Last Health inspection on Mar 2025

Total health citations

State average N/A

Citations per inspection

2.5

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 15 citations resulted from standard inspections; 3 of 15 resulted from complaint investigations; and 3 of 15 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

14 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 4 years)

Nursing Services minor citation Mar 21, 2025

Corrected

Pharmacy moderate citation Mar 21, 2025

Corrected

Quality of Care moderate citation Mar 21, 2025

Corrected

Quality of Care moderate citation Sep 06, 2024

Corrected

Total staff 176

Employees 149

Contractors 27

Staff to resident ratio 1.54 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 65

Average shift 7.4 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 44,350

Nursing staff breakdown

9.1 hours

9.3 hours

7.4 hours

Contractor staffing

5,027 contractor hours this quarter

Qualified Social Worker: 7 Physical Therapy Assistant: 5 Physical Therapy Aide: 5 Speech Language Pathologist: 4 Respiratory Therapy Technician: 4 Certified Nursing Assistant: 1 Qualified Activities Professional: 1

Staff by category


Certified Nursing Assistant	65	1	66	16,862	92	100%	7.4
Licensed Practical Nurse	17	0	17	6,017	92	100%	9.3
Registered Nurse	14	0	14	4,148	92	100%	9.1
RN Director of Nursing	8	0	8	3,172	71	77%	8
Medication Aide/Technician	15	0	15	2,831	92	100%	6.9
Other Dietary Services Staff	9	0	9	2,123	91	99%	7
Mental Health Service Worker	4	0	4	1,867	66	72%	7.8
Speech Language Pathologist	0	4	4	1,266	75	82%	6.1
Respiratory Therapy Technician	0	4	4	866	75	82%	7
Nurse Aide in Training	7	0	7	853	69	75%	7.3
Physical Therapy Aide	0	5	5	772	73	79%	4.5
Physical Therapy Assistant	0	5	5	655	69	75%	5.7
Qualified Social Worker	0	7	7	613	68	74%	4.6
Dietitian	1	0	1	495	62	67%	8
Nurse Practitioner	1	0	1	494	59	64%	8.4
Clinical Nurse Specialist	5	0	5	477	68	74%	3.9
Administrator	1	0	1	452	57	62%	7.9
Qualified Activities Professional	0	1	1	326	54	59%	6
Occupational Therapy Aide	2	0	2	62	19	21%	3.3

66 Certified Nursing Assistant

% of Days 100%

17 Licensed Practical Nurse

% of Days 100%

14 Registered Nurse

% of Days 100%

8 RN Director of Nursing

% of Days 77%

15 Medication Aide/Technician

% of Days 100%

9 Other Dietary Services Staff

% of Days 99%

4 Mental Health Service Worker

% of Days 72%

4 Speech Language Pathologist

% of Days 82%

4 Respiratory Therapy Technician

% of Days 82%

7 Nurse Aide in Training

% of Days 75%

5 Physical Therapy Aide

% of Days 79%

5 Physical Therapy Assistant

% of Days 75%

7 Qualified Social Worker

% of Days 74%

1 Dietitian

% of Days 67%

1 Nurse Practitioner

% of Days 64%

5 Clinical Nurse Specialist

% of Days 74%

1 Administrator

% of Days 62%

1 Qualified Activities Professional

% of Days 59%

2 Occupational Therapy Aide

% of Days 21%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.2

14% worse than State average

State average: 8.0

Functional decline score 18.2

6% worse than State average

State average: 17.1

Long-stay resident measures

Significantly above average State avg: 4.1

Need for Help with Daily Activities Increased 9.7%

20% better than State average

State average: 12.0%

Walking Ability Worsened 18.2%

27% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 26.6%

8% worse than State average

State average: 24.6%

Falls with Major Injury 1.4%

65% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 5.2%

18% worse than State average

State average: 4.4%

Urinary Tract Infection 0.7%

44% better than State average

State average: 1.2%

Lost Too Much Weight 11.5%

102% worse than State average

State average: 5.7%

Depressive Symptoms 6.7%

72% better than State average

State average: 24.1%

Antipsychotic Use 9.4%

24% better than State average

State average: 12.4%

Pneumococcal Vaccine 97.0%

In line with State average

State average: 93.7%

Influenza Vaccine 92.5%

In line with State average

State average: 95.4%

Hospitalizations per 1,000 days 2.25

41% worse than State average

State average: 1.60

ED visits per 1,000 days 1.44

In line with State average

State average: 1.48

Short-stay resident measures

Above average State avg: 2.9

Pneumococcal Vaccine 76.7%

6% worse than State average

State average: 81.7%

Antipsychotic medication increase 0.3%

76% better than State average

State average: 1.4%

Influenza Vaccine 74.2%

6% worse than State average

State average: 79.0%

Re-hospitalized after SNF stay 32.8%

46% worse than State average

State average: 22.4%

Emergency department visits 9.0%

14% better than State average

State average: 10.5%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 61.3%

14% better than State average

State average: 53.7%

Successful return to home or community 68.7%

36% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

69% of new residents, often for short stays.

Typical stay 2 - 3 months

Total residents 114

Medicare

11.4% of residents

Medicaid

101

88.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Bethel Pointe Health and Rehab from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 90.8% ↑ 3.3pp vs 2022

Net Patient Income $907.9K ↑ ~$446.3K vs 2022

Payroll Costs $6.6M ↑ ~$351.6K vs 2022

Operating Margin 5.9% ↑ 2.6pp vs 2022

Metric	2011	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	63.4%	82.7%	134.1%	85.5%	91.0%	90.1%	88.5%	84.4%	85.0%	80.9%	87.5%	90.8%
Beds	101	101	101	101	101	101	101	114	114	114	114	114
Net Income	$445,441	$509,142	$506,406	$1,032,744	$962,726	$472,509	$458,103	$486,210	$417,164	$1,239,953	$462,745	$1,002,556
Gross Revenue	$8,937,870	$11,481,039	$12,071,484	$12,780,416	$12,092,141	$13,352,298	$13,789,379	$14,856,481	$14,391,389	$15,557,405	$17,115,699	$18,560,055
Operating Expenses	$5,946,923	$7,872,675	$8,326,741	$8,612,777	$8,557,088	$10,047,199	$10,565,926	$11,313,778	$11,661,740	$12,172,822	$13,372,674	$14,485,722
Net Patient Income	$439,726	$504,614	$502,957	$1,030,289	$959,341	$470,475	$455,779	$441,295	$253,442	$670,465	$461,600	$907,930
Net Patient Revenue	$6,386,649	$8,377,289	$8,829,698	$9,643,066	$9,516,429	$10,517,674	$11,021,705	$11,755,073	$11,915,182	$12,843,287	$13,834,274	$15,393,652
Payroll Costs	$2,619,699	$3,507,367	$3,528,252	$3,701,297	$4,024,029	$4,288,720	$4,537,861	$5,057,918	$5,202,345	$5,414,634	$6,224,586	$6,576,143
Operating Margin %	6.9%	6.0%	5.7%	10.7%	10.1%	4.5%	4.1%	3.8%	2.1%	5.2%	3.3%	5.9%
Medicare %	26.2%	22.6%	14.3%	19.2%	13.7%	16.3%	14.7%	15.8%	12.0%	13.6%	13.8%	12.0%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	73.8%	77.4%	85.7%	80.8%	86.3%	83.7%	85.3%	84.2%	88.0%	86.4%	86.2%	88.0%
Net Patient Revenue/Day	$273	$275	$179	$306	$283	$317	$338	$345	$336	$382	$380	$407
Cost/Day	$255	$258	$168	$273	$254	$303	$324	$332	$329	$362	$367	$383
Avg Length of Stay	135.8 days	95.9 days	158.9 days	95.0 days	107.4 days	98.0 days	83.0 days	77.0 days	98.5 days	74.1 days	68.7 days	69.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$15.4M

Net patient income

$907.9K

Nonprofit Other Nonprofit

Net patient revenue

$15.4M

Net patient income

$907.9K

Other income

$94.6K

Payroll costs

$6.6M 42.7% of net patient revenue

Other operating costs

$7.9M

Total costs

$14.5M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (69% of admissions), and a typical private pay stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 31%

Private pay 69%

Coverage residents most often leave under.

Medicare 28%

Private pay 72%

Living Spaces & Floor Plans for Bethel Pointe Health and Rehab

4.9 miles from city center Estimated distance in miles from Muncie's city center to Bethel Pointe Health and Rehab's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


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Nursing Home Explorer

Who is the Director of Nursing at Bethel Pointe Health and Rehab?

Christina Mangas is the Director of Nursing at Bethel Pointe Health and Rehab.

Who is the owner of Bethel Pointe Health and Rehab?

Bethel Pointe Health and Rehab is legally operated by Riverview Hospital, and administered by Selina Holloway.

What is the license number of Bethel Pointe Health and Rehab?

According to IN state health department records, Bethel Pointe Health and Rehab's license number is 25-000565-1.

When does Bethel Pointe Health and Rehab's license expire?

According to IN state health department records, Bethel Pointe Health and Rehab's license expires on March 31, 2027.

What is the occupancy rate at Bethel Pointe Health and Rehab?

Bethel Pointe Health and Rehab's occupancy is 94%.

Does Bethel Pointe Health and Rehab have different floorplan options?

Yes — see the floorplan options available at Bethel Pointe Health and Rehab on this page.

Does Bethel Pointe Health and Rehab operate as a for-profit or non-profit?

Bethel Pointe Health and Rehab is registered as a non-profit in IN.

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Bethel Pointe Health and Rehab

Overview of Bethel Pointe Health and Rehab

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Bethel Pointe Health and Rehab

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

66 Certified Nursing Assistant

17 Licensed Practical Nurse

14 Registered Nurse

8 RN Director of Nursing

15 Medication Aide/Technician

9 Other Dietary Services Staff

4 Mental Health Service Worker

4 Speech Language Pathologist

4 Respiratory Therapy Technician

7 Nurse Aide in Training

5 Physical Therapy Aide

5 Physical Therapy Assistant

7 Qualified Social Worker

1 Dietitian

1 Nurse Practitioner

5 Clinical Nurse Specialist

1 Administrator

1 Qualified Activities Professional

2 Occupational Therapy Aide

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

Living Spaces & Floor Plans for Bethel Pointe Health and Rehab

1 Bedroom

1 Bedroom

2 bedroom

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