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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 220th out of 267 homes in Indiana.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 41m per day |
Most residents stay for extended periods and receive ongoing daily care.
13% of new residents, usually for short-term rehab.
32% of new residents, often for short stays.
55% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #166 / 267Payroll — state benchmarkedThis home is ranked 166th out of 267 homes in Indiana.Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Indiana average: 68.1%Majestic Care of South Bend is legally operated by Jackson County Schneck Memorial Hospital, and administrated by Stephen Sokolow.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 104 | 36 | This facility has 189% more total deficiencies than a typical Indiana nursing home (104 vs. IN avg 36).↑ 189% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 26 | 9 | This facility has 189% more deficiencies per year than a typical Indiana nursing home (26 vs. IN avg 9).↑ 189% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.4 | 1.9 | This facility has 26% more deficiencies per inspection than a typical Indiana nursing home (2.4 vs. IN avg 1.9).↑ 26% worse |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 43 | 19 | This facility has 126% more total visits than a typical Indiana nursing home (43 vs. IN avg 19).↑ 126% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 16 | 7 | This facility has 129% more inspections with deficiencies than a typical Indiana nursing home (16 vs. IN avg 7).↑ 129% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 37% | 37% | This facility has inspection deficiency rate in line with the Indiana average (37 vs. IN avg 37).— At avg |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 33 | 13 | This facility has 154% more inspections than a typical Indiana nursing home (33 vs. IN avg 13).↑ 154% worse |
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 11 | 5 | This facility has 120% more total complaints than a typical Indiana nursing home (11 vs. IN avg 5).↑ 120% worse |
|
Complaints per year
Average complaints per year since 2022.
| 2.8 | 1.3 | This facility has 115% more complaints per year than a typical Indiana nursing home (2.8 vs. IN avg 1.3).↑ 115% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 18, 2025, found Majestic Care of South Bend in compliance with no deficiencies cited related to the complaint investigated. Prior inspections showed a mixed record with multiple citations primarily involving resident care issues such as medication administration, staffing shortages, and care planning, as well as recurring Life Safety Code deficiencies related to emergency preparedness, fire safety, and electrical hazards. Several complaint investigations were substantiated over time, including failures in abuse reporting, supervision leading to resident elopement, and verbal abuse by staff, but many complaints were also found unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to be improving recently, with the latest inspections showing compliance and correction of earlier cited deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on Oct 2024
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
43 of 57 citations resulted from standard inspections; 13 of 57 resulted from complaint investigations; and 1 of 57 came from combined inspections (standard and complaint).
1400% worse than Indiana averageIndiana average: 0.2
0
100% better than Indiana averageIndiana average: 0.6
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 04, 2024
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 04, 2024
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 04, 2024
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Majestic Care of South Bend is located in SOUTH BEND, Indiana.
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1771.1 miles from city center
Estimated distance in miles from South Bend's city center to Majestic Care of South Bend's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
1698530% better than Indiana averageIndiana average ratio: 0.00:1
0% compared with Indiana averageIndiana average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Total hours from contractors
2,068 contractor hours this quarter
| Certified Nursing Assistant | 36 | 0 | 36 | 8,389 | 91 | 100% | 7.7 |
| Medication Aide/Technician | 16 | 0 | 16 | 3,707 | 90 | 99% | 9.1 |
| Licensed Practical Nurse | 6 | 3 | 9 | 1,880 | 90 | 99% | 8.1 |
| Registered Nurse | 6 | 5 | 11 | 1,319 | 78 | 86% | 11 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 628 | 57 | 63% | 7.9 |
| RN Director of Nursing | 5 | 0 | 5 | 540 | 51 | 56% | 8.2 |
| Mental Health Service Worker | 1 | 3 | 4 | 525 | 60 | 66% | 7.8 |
| Dietitian | 1 | 0 | 1 | 515 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 513 | 63 | 69% | 7.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 508 | 62 | 68% | 8.2 |
| Nurse Practitioner | 4 | 1 | 5 | 488 | 48 | 53% | 8 |
| Speech Language Pathologist | 0 | 5 | 5 | 486 | 65 | 71% | 5.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 190 | 42 | 46% | 4.5 |
| Dental Services Staff | 1 | 0 | 1 | 161 | 21 | 23% | 7.7 |
| Qualified Social Worker | 0 | 4 | 4 | 136 | 36 | 40% | 2.9 |
| Feeding Assistant | 0 | 4 | 4 | 122 | 34 | 37% | 2.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 68 | 20 | 22% | 3.2 |
| Medical Director | 0 | 1 | 1 | 43 | 13 | 14% | 3.3 |
| Other Physician | 0 | 1 | 1 | 42 | 6 | 7% | 7 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
8% better than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
18% better than Indiana averageIndiana average: 17.1
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
47% better than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
9.1%
37% better than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
7% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
9% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
7.4%
69% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.8%
36% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
10.0%
76% worse than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
19.6%
19% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
8.9%
29% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
5% better than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
14% worse than Indiana averageIndiana average: 95.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
In line with Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
5.5%
298% worse than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
12.5%
84% worse than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
326% higher than Indiana averageIndiana average: $27K
116% more fines than Indiana averageIndiana average: 1.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
152% more payment denials than Indiana averageIndiana average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 15, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023Last updated: Jan 2026
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Cardinal Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 144 | 47.4% | -32% | 3.53 | -6% | +3% | 1 | 19 | 3.8 | 2 | 59 | 75 | Kathryn Lape | $9.6M | $3.8M | 39.4% | 155115 | ||||
| Holy Cross Village-Notre Dame |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Notre Dame | 128 | 74.7% | +8% | - | +55% | - | 0 | 14 | 3.5 | 1 | 46 | 16 | Brothers Of Holy Cross Inc | $22.1M | $6.4M | 29.1% | 155745 | ||||
| Briarcliff Health & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 131 | 66.4% | -4% | 3.55 | -33% | +3% | 1 | 19 | 3.8 | 3 | 96 | 7 | Briarcliff Health Care - South Bend LLC | $12.6M | $3.8M | 29.9% | 155831 | ||||
| Majestic Care of South Bend |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 103 | 82.5% | +19% | 2.83 | -6% | -18% | 3 | 57 | 6.3 | 3 | 60 | 16 | Majestic Care Of South Bend LLC | $12.1M | $3.4M | 28.3% | 155219 |
Historical financial and operational data for Majestic Care of South Bend based on CMS SNF Cost Reports.
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Rebecca Ritchie is the Director of Nursing at Majestic Care of South Bend.
The legal owner and operator of Majestic Care of South Bend is Jackson County Schneck Memorial Hospital.
Majestic Care of South Bend has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Majestic Care of South Bend's license number is 24-000124-1.
According to IN state health department records, Majestic Care of South Bend's license expires on July 31, 2025.
Majestic Care of South Bend's occupancy is 60%.
Stephen Sokolow is the administrator of Majestic Care of South Bend.
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