4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
A community that is filled with a professional and dedicated care staff who strive to make a difference in their residents’ lives, West Bend Nursing and Rehabilitation offers a continuum of nursing home services– respite care, hospice care, skilled nursing, and rehabilitation; as well as focusing on assisted living and memory care service. The elegant nursing home is a resident-centered community where residents can thrive and reach their fullest potential to be a new version of themselves.
West Bend strives to ensure excellent hospital-like service in a comfortable, homey environment. Services at the nursing home are interdisciplinary, focusing on the specific healing process for each resident: outpatient therapy, long-term care, and short-term care; activities and programs focus on functional communication, cognitive skills, and physical movement. As convenience is the heart of their service, medical services and physicians are available in the community.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 72nd out of 290 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 43m per day | ▲ 10% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 34m per day | ▼ 27% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 26m per day | ▲ 8% State avg: 2h 15m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day | ■ Avg State avg: 3h 16m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 22% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 28m per day | ■ Avg State avg: 27m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2175339% more staff per resident than Indiana average
8% worse than Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 12 RN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursAssists with medical care and medications.
All 13 LPN Staff are full-time employees. No contractors work on this role.
13
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursHelps with daily care and mobility.
All 51 CNA Staff are full-time employees. No contractors work on this role.
51
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
56 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 51 | 0 | 51 | 12,196 | 92 | 100% | 6.9 |
| Licensed Practical Nurse | 13 | 0 | 13 | 3,403 | 92 | 100% | 8.5 |
| Registered Nurse | 12 | 0 | 12 | 2,128 | 92 | 100% | 7 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 1,699 | 69 | 75% | 8.1 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,439 | 87 | 95% | 7.7 |
| Nurse Aide in Training | 4 | 0 | 4 | 888 | 74 | 80% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 572 | 61 | 66% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 553 | 68 | 74% | 8.1 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 480 | 58 | 63% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 468 | 64 | 70% | 7.3 |
| Dietitian | 1 | 0 | 1 | 442 | 58 | 63% | 7.6 |
| Qualified Social Worker | 2 | 0 | 2 | 314 | 44 | 48% | 5.6 |
| Physical Therapy Aide | 2 | 0 | 2 | 306 | 62 | 67% | 4.9 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 286 | 40 | 43% | 7 |
| Physical Therapy Assistant | 1 | 0 | 1 | 181 | 31 | 34% | 5.9 |
| Speech Language Pathologist | 1 | 0 | 1 | 165 | 39 | 42% | 4.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 37 | 6 | 7% | 6.1 |
| Medical Director | 0 | 1 | 1 | 30 | 14 | 15% | 2.1 |
| Occupational Therapy Assistant | 0 | 8 | 8 | 26 | 39 | 42% | 0.6 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
32% better than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.7
8% better than Indiana averageIndiana average: 17.1
Percent of long-stay residents whose need for help with daily activities has increased
2.8%
77% better than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
9.8%
32% better than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.5%
41% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
13% better than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
8.0%
84% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.5%
60% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
3.1%
45% better than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
18.6%
23% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
4.0%
68% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
6% better than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
7% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
34% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.8%
10% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
17% of new residents, usually for short-term rehab.
26% of new residents, often for short stays.
58% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
57Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for West Bend Nursing and Rehabilitation from 2012–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #184 / 294Payroll — State benchmarkedThis home is ranked 184th out of 294 homes in Indiana for Payroll. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #102 / 294Payroll % — State benchmarkedThis home is ranked 102nd out of 294 homes in Indiana for Payroll %. Shows payroll as a percentage of revenue versus the Indiana average. Well-run Indiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (58% of admissions), and a typical Medicaid stay runs around 6 - 7 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.1 miles from city center
Estimated distance in miles from South Bend's city center to West Bend Nursing and Rehabilitation's address, calculated via Google Maps.
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The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| The Milton Home | NH AL HOS PC RC SNF | South Bend | 62 |
40.3%
Facility
40.3%
IN AVG
65.5
Rank
#389 / 427 | -38% | 4.98
Facility
4.98
IN AVG
3.44
Rank
#17 / 290 | +13% | +45% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 292 | 73 | 25
Facility
25
IN AVG
25.0
Rank
#158 / 292 | 4.2
Facility
4.2
IN AVG
4.1
Rank
#170 / 292 | - | 25 | - | 81 | Milton Home Nursing Home And Rehabilitation | $3.4MFiscal year ending 12/2023
Facility
$3.4MFiscal year ending 12/2023
IN AVG
$10.7M
Rank
#244 / 294 | $2.3MFiscal year ending 12/2023
Facility
$2.3MFiscal year ending 12/2023
IN AVG
$4.2M
Rank
#260 / 294 | 67.4%Fiscal year ending 12/2023
Facility
67.4%Fiscal year ending 12/2023
IN AVG
42%
Rank
#161 / 294 | 155738 | ||||
| Cardinal Nursing and Rehabilitation | NH HOS RC SNF | South Bend | 144 |
43.8%
Facility
43.8%
IN AVG
65.5
Rank
#374 / 427 | -33% | 3.53
Facility
3.53
IN AVG
3.44
Rank
#107 / 290 | +46% | +3% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 292 | - | 19
Facility
19
IN AVG
25.0
Rank
#118 / 292 | 3.8
Facility
3.8
IN AVG
4.1
Rank
#136 / 292 | 2 | 63 | - | 75 | Kathryn Lape | $7.7MFiscal year ending 12/2023
Facility
$7.7MFiscal year ending 12/2023
IN AVG
$10.7M
Rank
#180 / 294 | $4.3MFiscal year ending 12/2023
Facility
$4.3MFiscal year ending 12/2023
IN AVG
$4.2M
Rank
#170 / 294 | 56.3%Fiscal year ending 12/2023
Facility
56.3%Fiscal year ending 12/2023
IN AVG
42%
Rank
#122 / 294 | 155115 | ||||
| West Bend Nursing and Rehabilitation | NH HOS MC RC SNF | South Bend | 157 |
41.4%
Facility
41.4%
IN AVG
65.5
Rank
#386 / 427 | -37% | 3.70
Facility
3.70
IN AVG
3.44
Rank
#72 / 290 | -1% | +8% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 292 | - | 31
Facility
31
IN AVG
25.0
Rank
#195 / 292 | 6.2
Facility
6.2
IN AVG
4.1
Rank
#242 / 292 | - | 65 | - | 68 | Emily Bailey | $7.2MFiscal year ending 12/2023
Facility
$7.2MFiscal year ending 12/2023
IN AVG
$10.7M
Rank
#201 / 294 | $4.5MFiscal year ending 12/2023
Facility
$4.5MFiscal year ending 12/2023
IN AVG
$4.2M
Rank
#184 / 294 | 62.9%Fiscal year ending 12/2023
Facility
62.9%Fiscal year ending 12/2023
IN AVG
42%
Rank
#102 / 294 | 155355 | ||||
| Wellbrooke of South Bend | NH ADC AL MC SNF | South Bend | 129 |
40.3%
Facility
40.3%
IN AVG
65.5
Rank
#389 / 427 | -38% | 3.35
Facility
3.35
IN AVG
3.44
Rank
#153 / 290 | +2% | -3% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 292 | 79 | 15
Facility
15
IN AVG
25.0
Rank
#77 / 292 | 3.8
Facility
3.8
IN AVG
4.1
Rank
#136 / 292 | 1 | 52 | - | 44 | Rayne Wise | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
IN AVG
$10.7M
Rank
#147 / 294 | $6.1MFiscal year ending 12/2023
Facility
$6.1MFiscal year ending 12/2023
IN AVG
$4.2M
Rank
#90 / 294 | 57%Fiscal year ending 12/2023
Facility
57%Fiscal year ending 12/2023
IN AVG
42%
Rank
#69 / 294 | 155824 | ||||
| Southfield Village Inc. | NH AL IL SNF | South Bend | 138 |
34.1%
Facility
34.1%
IN AVG
65.5
Rank
#403 / 427 | -48% | 3.98
Facility
3.98
IN AVG
3.44
Rank
#50 / 290 | +33% | +16% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 292 | 74 | 24
Facility
24
IN AVG
25.0
Rank
#153 / 292 | 8.0
Facility
8.0
IN AVG
4.1
Rank
#279 / 292 | - | 47 | - | 5 | Southfield Village Inc | $9.3MFiscal year ending 12/2023
Facility
$9.3MFiscal year ending 12/2023
IN AVG
$10.7M
Rank
#123 / 294 | $4.1MFiscal year ending 12/2023
Facility
$4.1MFiscal year ending 12/2023
IN AVG
$4.2M
Rank
#127 / 294 | 43.8%Fiscal year ending 12/2023
Facility
43.8%Fiscal year ending 12/2023
IN AVG
42%
Rank
#183 / 294 | 155684 |
West Bend Nursing and Rehabilitation is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.
West Bend Nursing and Rehabilitation has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
West Bend Nursing and Rehabilitation's occupancy is 37.8%.
West Bend Nursing and Rehabilitation is registered as a for-profit.
Yes — there are 7 photos of West Bend Nursing and Rehabilitation in the photo gallery on this page.
West Bend Nursing and Rehabilitation is located at 4600 W Washington St, South Bend, IN 46619.
(574) 282-1294 will put you in contact with the team at West Bend Nursing and Rehabilitation.
Yes — West Bend Nursing and Rehabilitation is a CMS-certified provider of Medicare and Medicaid.
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