Total health inspections
5
Indiana average 6
Last Health inspection on Jun 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
West Bend Nursing and Rehabilitation
Nursing Home · South Bend, IN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
West Bend Nursing and Rehabilitation
Nursing Home · South Bend, IN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
West Bend Nursing and Rehabilitation accepts Medicare, Medicaid, and private pay.
A community that is filled with a professional and dedicated care staff who strive to make a difference in their residents’ lives, West Bend Nursing and Rehabilitation offers a continuum of nursing home services– respite care, hospice care, skilled nursing, and rehabilitation; as well as focusing on assisted living and memory care service. The elegant nursing home is a resident-centered community where residents can thrive and reach their fullest potential to be a new version of themselves.
West Bend strives to ensure excellent hospital-like service in a comfortable, homey environment. Services at the nursing home are interdisciplinary, focusing on the specific healing process for each resident: outpatient therapy, long-term care, and short-term care; activities and programs focus on functional communication, cognitive skills, and physical movement. As convenience is the heart of their service, medical services and physicians are available in the community.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 42m per day
vs Indiana avg
+8%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 7m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
37.8%
Avg. Length of Stay
134 days
Occupancy rate
37.8%
Avg. Length of Stay
134 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
26% of new residents, often for short stays.
Typical stay
3 months
Medicaid
58% of new residents, often for long-term daily care.
Typical stay
6 - 7 months
Finances and operations
Governmental community
Home revenue
$8.7M
Surplus of revenue
$283.6K
Governmental community
Home revenue
$8.7M
Surplus of revenue
$283.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.4M
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Health Inspection History
Inspections
Total health citations
31
Indiana average 25
Citations per inspection
6.2
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 31 citations resulted from standard inspections; and 5 of 31 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
0 critical citations
0 serious citations
31 moderate citations
0 minor citations
Citations history (last 4 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 19, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 19, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 19, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 19, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 19, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 19, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 09, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 09, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in Indiana
West Bend Nursing and Rehabilitation is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near West Bend Nursing and Rehabilitation
3.1 miles from city center
Estimated distance in miles from South Bend's city center to West Bend Nursing and Rehabilitation's address, calculated via Google Maps.
Calculate Travel Distance to West Bend Nursing and Rehabilitation
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
126
Employees
120
Contractors
6
Staff to resident ratio
2.21:1
2210426% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
40
Average shift
7 hours
9% worse than Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
25,513
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
54
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.2%
60 contractor hours this quarter
Occupational Therapy Assistant: 5
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 54 | 0 | 54 | 11,777 | 91 | 100% | 6.5 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,806 | 91 | 100% | 8.9 |
| Registered Nurse | 6 | 0 | 6 | 2,043 | 91 | 100% | 8.6 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 1,648 | 75 | 82% | 8.3 |
| Medication Aide/Technician | 10 | 0 | 10 | 1,504 | 90 | 99% | 6.9 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,279 | 84 | 92% | 7.4 |
| Dental Services Staff | 2 | 0 | 2 | 565 | 64 | 70% | 8.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 493 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 383 | 49 | 54% | 7.8 |
| Physical Therapy Aide | 1 | 0 | 1 | 345 | 59 | 65% | 5.8 |
| RN Director of Nursing | 4 | 0 | 4 | 319 | 38 | 42% | 6.9 |
| Qualified Social Worker | 2 | 0 | 2 | 295 | 43 | 47% | 6.1 |
| Nurse Aide in Training | 5 | 0 | 5 | 273 | 34 | 37% | 7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 272 | 34 | 37% | 7.8 |
| Speech Language Pathologist | 2 | 0 | 2 | 257 | 48 | 53% | 5.3 |
| Physical Therapy Assistant | 1 | 0 | 1 | 183 | 31 | 34% | 5.9 |
| Occupational Therapy Assistant | 0 | 5 | 5 | 30 | 29 | 32% | 1 |
| Medical Director | 0 | 1 | 1 | 30 | 17 | 19% | 1.8 |
| Occupational Therapy Aide | 2 | 0 | 2 | 20 | 3 | 3% | 5.1 |
54 Certified Nursing Assistant
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
6 Registered Nurse
% of Days
100%
9 Clinical Nurse Specialist
% of Days
82%
10 Medication Aide/Technician
% of Days
99%
6 Other Dietary Services Staff
% of Days
92%
2 Dental Services Staff
% of Days
70%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
68%
1 Nurse Practitioner
% of Days
66%
1 Dietitian
% of Days
54%
1 Physical Therapy Aide
% of Days
65%
4 RN Director of Nursing
% of Days
42%
2 Qualified Social Worker
% of Days
47%
5 Nurse Aide in Training
% of Days
37%
2 Respiratory Therapy Technician
% of Days
37%
2 Speech Language Pathologist
% of Days
53%
1 Physical Therapy Assistant
% of Days
34%
5 Occupational Therapy Assistant
% of Days
32%
1 Medical Director
% of Days
19%
2 Occupational Therapy Aide
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
57
Medicare
8
14% of residents
Medicaid
37
64.9% of residents
Private pay or other
12
21.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
32% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.7
8% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
2.8%
Percent of long-stay residents whose need for help with daily activities has increased
2.8%
77% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.8%
Percent of long-stay residents whose ability to move independently worsened
9.8%
32% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.5%
41% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
13% better than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.0%
Percent of long-stay high risk residents with pressure ulcers
8.0%
84% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
60% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
45% better than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
18.6%
Percent of long-stay residents who have depressive symptoms
18.6%
23% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.0%
Percent of long-stay residents who received an antipsychotic medication
4.0%
68% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
6% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
7% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
34% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.8%
10% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Nursing Home around South Bend
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Cardinal Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 144 | 47.4% | -32% | 3.53 | -6% | +3% | 1 | 19 | 3.8 | 2 | 59 | 75 | Kathryn Lape | $9.6M | $3.8M | 39.4% | 155115 | ||||
| Holy Cross Village-Notre Dame |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Notre Dame | 128 | 74.7% | +8% | - | +55% | - | 0 | 14 | 3.5 | 1 | 46 | 16 | Brothers Of Holy Cross Inc | $22.1M | $6.4M | 29.1% | 155745 | ||||
| West Bend Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 157 | 37.8% | -46% | 3.70 | -49% | +8% | 0 | 31 | 6.2 | - | 62 | 68 | Emily Bailey | $8.7M | $3.9M | 45.2% | 155355 | ||||
| Briarcliff Health & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 131 | 66.4% | -4% | 3.55 | -33% | +3% | 1 | 19 | 3.8 | 3 | 96 | 7 | Briarcliff Health Care - South Bend LLC | $12.6M | $3.8M | 29.9% | 155831 |
Financial Trends
Historical financial and operational data for West Bend Nursing and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
37.8%
↑ 2.1pp vs 2022
Net Income
$283.6K
↑ ~$1.9M vs 2022
Total Payroll
$4.7M
↑ ~$492.8K vs 2022
Profit Margin
3.7%
↑ 27.1pp vs 2022
Guides for Better Senior Living
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Frequently Asked Questions about West Bend Nursing and Rehabilitation
Is West Bend Nursing and Rehabilitation in a walkable area?
West Bend Nursing and Rehabilitation has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the address of West Bend Nursing and Rehabilitation?
West Bend Nursing and Rehabilitation is located at 4600 W Washington St, South Bend, IN 46619.
What is the phone number of West Bend Nursing and Rehabilitation?
(574) 282-1294 will put you in contact with the team at West Bend Nursing and Rehabilitation.
Is West Bend Nursing and Rehabilitation Medicare or Medicaid certified?
Yes — West Bend Nursing and Rehabilitation is a CMS-certified provider of Medicare and Medicaid.
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