Show Inspection Reports
Total health inspections
5
State average N/A
Last Health inspection on May 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Williamsville Suburban LLC
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Williamsville Suburban LLC
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Williamsville Suburban LLC offers a broad range of healthcare services, including long-term care and rehabilitation. The facility is dedicated to providing a safe and comfortable environment for residents. Friendly staff and top-quality caregivers work together to ensure an exceptional experience.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 57m per day
vs avg
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
220
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.2%
Avg. Length of Stay
106 days
Occupancy rate
77.2%
Avg. Length of Stay
106 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
63% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$35.3M
Profit
$1.2M
Privately-owned community
Operated by a business corporation.
Home revenue
$35.3M
Profit
$1.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$34.1M
220-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeNursing Home
StatusActive
CountyErie
License Number1421306N
CMS Certification Number335647
Owner NameWilliamsville Suburban, LLC (For Profit)
Rehabilitation Services
Nursing Services
Skilled Nursing
Specific ProgramsSkilled Nursing Care, Rehabilitation, Admissions, Gallery, Contact Us
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
14 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
14 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
266 complaints
120.9 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
May 7, 2025
Complaint Investigation68 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
64 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
6
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
February 9, 2024: Stipulation & Order #: NH-24-038
A formal agreement with the state to correct serious or repeated issues.
January 14, 2022: Stipulation & Order #: NH-22-075
A formal agreement with the state to correct serious or repeated issues.
October 5, 2021: Stipulation & Order #: NH-22-029
A formal agreement with the state to correct serious or repeated issues.
January 21, 2021: Stipulation & Order #: NH-21-115
A formal agreement with the state to correct serious or repeated issues.
November 2, 2020: Stipulation & Order #: Nh-21-001
A formal agreement with the state to correct serious or repeated issues.
June 1, 2020: Stipulation & Order #: NH-20-098
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Williamsville Suburban LLC
The most recent inspection on May 7, 2025, identified two deficiencies related to ADL care and maintaining a safe, clean environment, both of which were corrected. Earlier inspections showed a pattern of deficiencies involving ADL care, infection control, antibiotic stewardship, and numerous life safety code issues, all of which were also corrected. Complaint investigations did not result in any substantiated complaints, and no fines or enforcement actions were listed in the available reports. Prior reports included recurring citations for reporting to the national health safety network that remained uncorrected over several months. The facility’s inspection history shows ongoing challenges in care and safety areas, but most issues were addressed promptly without enforcement actions.
Health Inspection History
Inspections
Total health citations
24
State average N/A
Citations per inspection
4.8
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 24 citations resulted from standard inspections; 3 of 24 resulted from complaint investigations; and 2 of 24 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
22 moderate citations
2 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 07, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 07, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 07, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 07, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 28, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 28, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 28, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 28, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| Williamsville Suburban LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Williamsville | 220 | No | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 16 | No | - | 27 | Private / Semi-Private Suite |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | - | - | - |
| Fenwick Landing Senior Care Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waldorf | - | No | - | - | - |
Places of interest near Williamsville Suburban LLC
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
283
Employees
214
Contractors
69
Staff to resident ratio
1.65:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
111
Average shift
8.2 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
82,492
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
61
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
129
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
13.5%
11,100 contractor hours this quarter
Licensed Practical Nurse: 28
Physical Therapy Assistant: 11
Respiratory Therapy Technician: 9
Physical Therapy Aide: 8
Speech Language Pathologist: 8
Qualified Social Worker: 3
Occupational Therapy Aide: 2
Staff by category
| Certified Nursing Assistant | 129 | 0 | 129 | 42,714 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 33 | 28 | 61 | 19,004 | 91 | 100% | 8.8 |
| Other Dietary Services Staff | 16 | 0 | 16 | 4,990 | 91 | 100% | 7.2 |
| Registered Nurse | 16 | 0 | 16 | 3,963 | 91 | 100% | 7.5 |
| Mental Health Service Worker | 11 | 0 | 11 | 3,593 | 67 | 74% | 7.1 |
| Physical Therapy Aide | 0 | 8 | 8 | 1,799 | 69 | 76% | 7.5 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 1,453 | 76 | 84% | 7.3 |
| Physical Therapy Assistant | 0 | 11 | 11 | 1,006 | 75 | 82% | 6.8 |
| Dietitian | 3 | 0 | 3 | 837 | 80 | 88% | 7.5 |
| Nurse Practitioner | 2 | 0 | 2 | 733 | 67 | 74% | 5.6 |
| Speech Language Pathologist | 0 | 8 | 8 | 692 | 60 | 66% | 7.5 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 582 | 63 | 69% | 7.6 |
| Administrator | 1 | 0 | 1 | 455 | 65 | 71% | 7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 315 | 45 | 49% | 7 |
| Qualified Social Worker | 0 | 3 | 3 | 247 | 50 | 55% | 4.1 |
| Occupational Therapy Aide | 0 | 2 | 2 | 111 | 17 | 19% | 5.8 |
129 Certified Nursing Assistant
% of Days
100%
61 Licensed Practical Nurse
% of Days
100%
16 Other Dietary Services Staff
% of Days
100%
16 Registered Nurse
% of Days
100%
11 Mental Health Service Worker
% of Days
74%
8 Physical Therapy Aide
% of Days
76%
9 Respiratory Therapy Technician
% of Days
84%
11 Physical Therapy Assistant
% of Days
82%
3 Dietitian
% of Days
88%
2 Nurse Practitioner
% of Days
74%
8 Speech Language Pathologist
% of Days
66%
2 Therapeutic Recreation Specialist
% of Days
69%
1 Administrator
% of Days
71%
1 Clinical Nurse Specialist
% of Days
49%
3 Qualified Social Worker
% of Days
55%
2 Occupational Therapy Aide
% of Days
19%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
172
Medicare
21
12.2% of residents
Medicaid
133
77.3% of residents
Private pay or other
18
10.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.7
11% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
8% better than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.3%
Percent of long-stay residents whose need for help with daily activities has increased
9.3%
43% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.2%
Percent of long-stay residents whose ability to move independently worsened
9.2%
45% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.5%
47% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
41% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
14.9%
Percent of long-stay high risk residents with pressure ulcers
14.9%
108% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
63% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.1%
Percent of long-stay residents who lose too much weight
6.1%
In line with State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
66.4%
Percent of long-stay residents who have depressive symptoms
66.4%
267% worse than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.8%
Percent of long-stay residents who received an antipsychotic medication
23.8%
89% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.9%
24% worse than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
13% worse than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
26.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
26.8%
65% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
26% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
17.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
17.2%
78% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$44K
34% lower than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$44K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 24, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 24, 2024
$44K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Williamsville Suburban LLC based on CMS SNF Cost Reports.
Occupancy Rate
77.2%
↓ 2.7pp vs 2022
Net Income
$1.2M
↑ ~$2.2M vs 2022
Total Payroll
$14.2M
↑ ~$2.4M vs 2022
Profit Margin
3.8%
↑ 7.3pp vs 2022
Loading trend charts...
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