Hermitage Health Center

Assisted Living Home
Overview of Hermitage Health Center
Hermitage Health Center is a skilled nursing and rehabilitation facility located in Elizabethton, Tennessee. It provides comprehensive rehabilitation services, including physical, occupational, and speech therapy. The center is dedicated to offering compassionate care and support for individuals with dementia and other cognitive disorders.
(423) 543-2571

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 11m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 70

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 67.7%
Residents per day (avg) 54
Occupancy rate
67.7%
Residents per day (avg)
54

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

69% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$6.9M
Operating deficit
-$302.3K
Voluntary non-profit home Other
Home revenue
$6,916,843.00
Operating deficit
$-302,327.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
40.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $7.2M
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

About this community

License Status
Licensed
Facility Type
Nursing Home
License Date
July 1, 1992

Additional licensing details

License number: 00000314
CMS Certification Number: 445474

Ownership & operating entity

Hermitage Health Center is administrated by Andrew Call.

Owner name: Ocoee Hermitage Health Center, LLC

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs

Programs & Activities

Specific Programs
Rehabilitation Therapy, Skilled Nursing, Dementia Care

Dining & Nutrition

Food Description
Dining services are provided with a focus on quality and variety.

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Latest inspection

Date:August 10, 2022

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Compare Assisted Living around Usa

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Hermitage Health Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

TN 37643
70
No
-
BRADSHAW, JEANNIE
67.7%
$6,573,284.00
$2,792,642.00
42.5%
54.40
5/5
3.1793
5/5
3/5
5/5
5
+48%
-12%
-7%
-
Job Haines Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
5/5
6.3081
5/5
5/5
4/5
4
-21%
+63%
-41%
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Hermitage Health Center

Address 0.0 miles from city center

Address Elizabethton, TN 37643

Calculate Travel Distance to Hermitage Health Center

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

85
Total Staff
69
Employees
16
Contractors
22,430
Total Hours (Quarter)
30
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse119.1 No
Licensed Practical Nurse1010.2 No
Certified Nursing Assistant368.9 No
Staff by Category
Administration
3 staff
6.6hs shift avg
Nursing Staff
60 staff
9hs shift avg
Physicians & Practitioners
4 staff
8hs shift avg
Therapy Services
14 staff
5.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
2.4hs shift avg
Dietary Services
2 staff
7.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
7%
of total hours from contractors
1,579 contractor hours this quarter
Occupational Therapy Aide: 1 Medical Director: 1 Qualified Social Worker: 1 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 2 Physical Therapy Aide: 2 Speech Language Pathologist: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3603610,43891100%8.9
Licensed Practical Nurse100103,56991100%10.2
Registered Nurse110112,87591100%9.1
RN Director of Nursing3031,4056571%7.8
Other Dietary Services Staff2028297481%7.1
Mental Health Service Worker1014946268%8
Nurse Practitioner3034815763%8
Clinical Nurse Specialist1014725965%8
Physical Therapy Aide0224686571%6.9
Speech Language Pathologist0224236167%6.9
Physical Therapy Assistant0223496673%5.1
Administrator1012242831%8
Qualified Social Worker0111134853%2.4
Respiratory Therapy Technician0661056066%1.7
Medical Director112951820%4.8
Occupational Therapy Aide011821213%6.8
Occupational Therapy Assistant011933%3

Health Inspection History

Inspections
Total health inspections 3

State average N/A


Last Health inspection on May 2025

Total health citations 5
Citations per inspection
1.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

5 moderate citations More info State average: N/A

0 minor citations More info State average: N/A
Citations history (last 3 years)
Care Planning moderate citation May 20, 2025
Corrected

Care Planning moderate citation May 20, 2025
Corrected

Care Planning moderate citation Aug 10, 2022
Corrected

Care Planning moderate citation Aug 10, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Part of: ocoee fundation
Resident Census by Payment Source
55 Total Residents
Medicare 7 (12.7%)
Medicaid 27 (49.1%)
Private Pay/Other 21 (38.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.2
22% better than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.2
In line with State average

State average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.9%
12% worse than State average

State average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.5%
24% better than State average

State average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.3%
12% worse than State average

State average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.4%
21% worse than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
73% better than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.0%
94% worse than State average

State average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.7%
89% better than State average

State average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 93.8%
752% worse than State average

State average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.8%
28% better than State average

State average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
11% better than State average

State average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than State average

State average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
26% better than State average

State average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.4%
19% better than State average

State average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
25% better than State average

State average: 79.8%

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