Delaware Oaks Center for Rehabilitation and Nursing
Delaware Oaks Center for Rehabilitation and Nursing is a skilled nursing and rehabilitation facility in Buffalo, New York, that provides skilled nursing, short-term rehabilitation, long-term care, respite care, and memory care services. Located 2 miles from downtown Buffalo in Erie County, EN Operations Acquisitions, LLC operates the 95-bed facility.
Its inspection record stands out as a major concern. Across 14 inspections since 2021, it has received a deficiency rate of 15.6 yearly, 206% above New York’s average of 5.1. The facility also has 6 recorded enforcement actions compared with the state’s average of 1.6.
The most serious findings were about preventing abuse. Complaint investigations substantiated sexual abuse incidents between residents in August and November 2025. The November investigation also cited a failure to report the abuse to the State Agency within two hours.
Physical environment deficiencies, such as roof leaks, pest control, and life safety code violations, were also documented during the annual inspection in August 2024.
The facility’s occupancy is 99%, well above New York’s average of 88.3%. Residents also have access to music and memory programming, pet and recreation therapy, and restaurant-style dining.
Delaware Oaks Center is for residents who need skilled nursing or short-term rehabilitation in a high-occupancy, urban Buffalo setting. Families considering placement for memory care or long-term care should review substantiated abuse findings and enforcement history found in the reports.
Capacity and availability
About this community
Occupancy
Delaware Oaks Center for Rehabilitation and Nursing is legally operated by EN Operations Aquisitions, LLC (For Profit).
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 6 enforcement actions. 33% of New York nursing homes have zero, and the statewide average is 1.6.
- May 11, 2022 Multiple Deficiencies #NH-22-122
- November 5, 2021 Quality of Care #NH-22-085
- December 23, 2020 Quality of Care #NH-21-047
- September 24, 2018 Multiple Deficiencies #NH-18-042
- June 17, 2013 Quality of Care #NH-16-187
- January 24, 2017 Multiple Deficiencies #NH-17-038
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (38% above)
• Health citations (10% above)
• Life safety citations (75% above)
• Inspections with citations (75% above)
• Inspection citation rate (23% above)
• Total complaints (95% above)
• Complaints per year (95% above)
• Complaints per bed (230% above) 1 Better Metrics better than New York average:
• Citations per inspection (4% below)
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
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Total citations
| 29 | 21 | This facility has 38% more total citations than a typical New York nursing home (29 vs. NY avg 21).↑ 38% worse |
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Health citations
| 22 | 20 | This facility has 10% more health citations than a typical New York nursing home (22 vs. NY avg 20).↑ 10% worse |
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Life safety citations
| 7 | 4 | This facility has 75% more life safety citations than a typical New York nursing home (7 vs. NY avg 4).↑ 75% worse |
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Citations per inspection
| 2.2 | 2.3 | This facility has 4% fewer citations per inspection than a typical New York nursing home (2.2 vs. NY avg 2.3).↓ 4% better |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
| 13 | 9 | This facility has had 44% more total inspections than the New York average (13 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 44% more |
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Inspections with citations
| 7 | 4 | This facility has 75% more inspections with citations than a typical New York nursing home (7 vs. NY avg 4).↑ 75% worse |
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Inspection citation rate
| 54% | 44% | This facility has 10 percentage points higher inspection citation rate than a typical New York nursing home (54% vs. NY avg 44%).↑ 10% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
| 154 | 79 | This facility has 95% more total complaints than a typical New York nursing home (154 vs. NY avg 79).↑ 95% worse |
|
Complaints per year
| 30.8 | 15.8 | This facility has 95% more complaints per year than a typical New York nursing home (30.8 vs. NY avg 15.8).↑ 95% worse |
|
Complaints per bed
| 1.65 | 0.50 | This facility has 230% more complaints per bed than a typical New York nursing home (1.65 vs. NY avg 0.5).↑ 230% worse |
|
Complaint investigations
| 16 | 15 | This facility has had 7% more complaint investigations than the New York average (16 vs. NY avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 7% more |
Infection Prevention & Vaccination
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
Short-stay resident measures
Places of interest near Delaware Oaks Center for Rehabilitation and Nursing
2.0 miles from city center
Estimated distance in miles from Buffalo's city center to Delaware Oaks Center for Rehabilitation and Nursing's address, calculated via Google Maps.
Calculate Travel Distance to Delaware Oaks Center for Rehabilitation and Nursing
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Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Schofield Residence Nursing Facility | NH ADC HC HOS PC SNF | Buffalo (Elmwood North) | 120
Facility
120
NY AVG
160
Rank
#405 / 736 |
86.6%
Facility
86.6%
NY AVG
90.6%
Rank
#329 / 392 | -4% | 4.40
Facility
4.40
NY AVG
3.58
Rank
#44 / 395 | -69% | +23% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 398 | 15
Facility
15
NY AVG
18.5
Rank
#164 / 397 | 3.8
Facility
3.8
NY AVG
5.1
Rank
#115 / 397 | - | 104 | - |
60
Facility
60
NY AVG
64
Rank
#694 / 1,150 | James Cambell | $15.6MFiscal year ending 12/2023
Facility
$15.6MFiscal year ending 12/2023
NY AVG
$29.2M
Rank
#285 / 383 | $8.9MFiscal year ending 12/2023
Facility
$8.9MFiscal year ending 12/2023
NY AVG
$15.4M
Rank
#256 / 383 | 57.3%Fiscal year ending 12/2023
Facility
57.3%Fiscal year ending 12/2023
NY AVG
55.8%
Rank
#128 / 382 | 335603 | ||||
| Terrace View Long-Term Care | NH PC SNF | Buffalo (East Side) | 390
Facility
390
NY AVG
160
Rank
#27 / 736 |
96.9%
Facility
96.9%
NY AVG
90.6%
Rank
#113 / 392 | +7% | 4.70
Facility
4.70
NY AVG
3.58
Rank
#27 / 395 | +31% | +31% | $47.5k
Facility
$47.5k
NY AVG
$67.6k
Rank
#351 / 398 | 15
Facility
15
NY AVG
18.5
Rank
#164 / 397 | 5.0
Facility
5.0
NY AVG
5.1
Rank
#211 / 397 | - | 378 | - |
46
Facility
46
NY AVG
64
Rank
#813 / 1,150 | - | - | - | - | 335650 | ||||
| The Grand Rehabilitation and Nursing at Delaware Park | NH RC SNF | Buffalo (Elmwood Village) | 95
Facility
95
NY AVG
160
Rank
#514 / 736 |
96.8%
Facility
96.8%
NY AVG
90.6%
Rank
#121 / 392 | +7% | 3.13
Facility
3.13
NY AVG
3.58
Rank
#249 / 395 | -40% | -13% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 398 | 19
Facility
19
NY AVG
18.5
Rank
#230 / 397 | 4.8
Facility
4.8
NY AVG
5.1
Rank
#201 / 397 | - | 92 | - | - | Elliot Strauss | $10.0MFiscal year ending 12/2023
Facility
$10.0MFiscal year ending 12/2023
NY AVG
$29.2M
Rank
#346 / 383 | $7.5MFiscal year ending 12/2023
Facility
$7.5MFiscal year ending 12/2023
NY AVG
$15.4M
Rank
#305 / 383 | 74.8%Fiscal year ending 12/2023
Facility
74.8%Fiscal year ending 12/2023
NY AVG
55.8%
Rank
#36 / 382 | 335640 | ||||
| Buffalo Center for Rehabilitation and Nursing | NH SNF | Buffalo (Masten Park) | 200
Facility
200
NY AVG
160
Rank
#164 / 736 |
95.0%
Facility
95.0%
NY AVG
90.6%
Rank
#179 / 392 | +5% | 4.30
Facility
4.30
NY AVG
3.58
Rank
#49 / 395 | -39% | +20% | $139.7k
Facility
$139.7k
NY AVG
$67.6k
Rank
#382 / 398 | 36
Facility
36
NY AVG
18.5
Rank
#362 / 397 | 6.0
Facility
6.0
NY AVG
5.1
Rank
#278 / 397 | 3 | 190 | - |
76
Facility
76
NY AVG
64
Rank
#514 / 1,150 | David Denny | $29.7MFiscal year ending 12/2023
Facility
$29.7MFiscal year ending 12/2023
NY AVG
$29.2M
Rank
#156 / 383 | $8.4MFiscal year ending 12/2023
Facility
$8.4MFiscal year ending 12/2023
NY AVG
$15.4M
Rank
#272 / 383 | 28.2%Fiscal year ending 12/2023
Facility
28.2%Fiscal year ending 12/2023
NY AVG
55.8%
Rank
#379 / 382 | 335638 |
Financial Assistance for
Nursing Home in New York
Delaware Oaks Center for Rehabilitation and Nursing is located in Buffalo, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Delaware Oaks Center for Rehabilitation and Nursing
What neighborhood is Delaware Oaks Center for Rehabilitation and Nursing in?
Delaware Oaks Center for Rehabilitation and Nursing is in the Masten Park neighborhood of Buffalo.
Who is the owner of Delaware Oaks Center for Rehabilitation and Nursing?
Delaware Oaks Center for Rehabilitation and Nursing is legally operated by EN Operations Aquisitions, LLC (For Profit).
Is Delaware Oaks Center for Rehabilitation and Nursing in a walkable area?
Delaware Oaks Center for Rehabilitation and Nursing has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Delaware Oaks Center for Rehabilitation and Nursing?
According to NY state health department records, Delaware Oaks Center for Rehabilitation and Nursing's license number is 1401343N.
What is the occupancy rate at Delaware Oaks Center for Rehabilitation and Nursing?
Delaware Oaks Center for Rehabilitation and Nursing's occupancy is 99%.
Are pets allowed at Delaware Oaks Center for Rehabilitation and Nursing?
No, Delaware Oaks Center for Rehabilitation and Nursing has a no-pet policy.
How many beds does Delaware Oaks Center for Rehabilitation and Nursing have?
Delaware Oaks Center for Rehabilitation and Nursing has 95 beds.
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