Delaware Oaks Center for Rehabilitation and Nursing in Buffalo, NY

Overview of Delaware Oaks Center for Rehabilitation and Nursing

Delaware Oaks Center for Rehabilitation and Nursing is a skilled nursing and rehabilitation facility in Buffalo, New York, that provides skilled nursing, short-term rehabilitation, long-term care, respite care, and memory care services. Located 2 miles from downtown Buffalo in Erie County, EN Operations Acquisitions, LLC operates the 95-bed facility.

Its inspection record stands out as a major concern. Across 14 inspections since 2021, it has received a deficiency rate of 15.6 yearly, 206% above New York’s average of 5.1. The facility also has 6 recorded enforcement actions compared with the state’s average of 1.6.

The most serious findings were about preventing abuse. Complaint investigations substantiated sexual abuse incidents between residents in August and November 2025. The November investigation also cited a failure to report the abuse to the State Agency within two hours.

Physical environment deficiencies, such as roof leaks, pest control, and life safety code violations, were also documented during the annual inspection in August 2024.

The facility’s occupancy is 99%, well above New York’s average of 88.3%. Residents also have access to music and memory programming, pet and recreation therapy, and restaurant-style dining.

Delaware Oaks Center is for residents who need skilled nursing or short-term rehabilitation in a high-occupancy, urban Buffalo setting. Families considering placement for memory care or long-term care should review substantiated abuse findings and enforcement history found in the reports.

Facility Direct Line (716) 885-3838

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	35m per day	▼ 17% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	45m per day	■ Avg State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 9m per day	■ Avg State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 58m per day	▼ 6% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	9m per day	▲ 29% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	23m per day	▼ 18% State avg: 28m per day · National avg: 28m per day

95-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 76 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

99%

Higher than the New York average: 88.3%

Occupied beds

94 / 95

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

StatusActive

CountyErie

License Number1401343N

CMS Certification Number335640

Delaware Oaks Center for Rehabilitation and Nursing is legally operated by EN Operations Aquisitions, LLC (For Profit).

Owner NameEn Operations Aquisitions, LLC (For Profit)

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Short-Term Rehabilitation

Pets not allowed

Music And Memory Programs

Pet And Recreation Therapy

Restaurant Style Dining

Specialized Resident And Guest Services

Since 2013 · 13 years of data 6 enforcement actions 29 citations 154 complaints 13 inspections 16 complaint investigations

Inspection Score

18 points below the New York average for nursing homes (83/100)

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2013

6 enforcement actions

This facility has 6 enforcement actions. 33% of New York nursing homes have zero, and the statewide average is 1.6.

May 11, 2022 Multiple Deficiencies #NH-22-122
November 5, 2021 Quality of Care #NH-22-085
December 23, 2020 Quality of Care #NH-21-047
September 24, 2018 Multiple Deficiencies #NH-18-042
June 17, 2013 Quality of Care #NH-16-187
January 24, 2017 Multiple Deficiencies #NH-17-038

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average

Overall vs. NY average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	29	13	This facility has 123% more total citations than a typical New York nursing home (29 vs. NY avg 13).↑ 123% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	22	20	This facility has 10% more health citations than a typical New York nursing home (22 vs. NY avg 20).↑ 10% worse
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	7	4	This facility has 75% more life safety citations than a typical New York nursing home (7 vs. NY avg 4).↑ 75% worse
Citations per inspection Average citations per inspection.	2.2	1.4	This facility has 57% more citations per inspection than a typical New York nursing home (2.2 vs. NY avg 1.4).↑ 57% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	13	9	This facility has had 44% more total inspections than the New York average (13 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 44% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	7	4	This facility has 75% more inspections with citations than a typical New York nursing home (7 vs. NY avg 4).↑ 75% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	54%	44%	This facility has 10 percentage points higher inspection citation rate than a typical New York nursing home (54% vs. NY avg 44%).↑ 10% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	154	79	This facility has 95% more total complaints than a typical New York nursing home (154 vs. NY avg 79).↑ 95% worse
Complaints per year Average complaints per year since 2021.	30.8	15.8	This facility has 95% more complaints per year than a typical New York nursing home (30.8 vs. NY avg 15.8).↑ 95% worse
Complaints per bed Size-adjusted complaint rate based on occupied beds.	1.65	0.50	This facility has 230% more complaints per bed than a typical New York nursing home (1.65 vs. NY avg 0.5).↑ 230% worse
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	16	15	This facility has 7% more complaint investigations than a typical New York nursing home (16 vs. NY avg 15).↑ 7% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

November 24, 2025 complaint investigation found failure to protect residents from sexual abuse and failure to timely report abuse to the State Agency within the required timeframe.
March 26, 2025 complaint investigation identified staff noncompliance with infection control gown use during care of a resident with wounds, posing infection transmission risk.
August 9, 2024 inspection cited 21 deficiencies including abuse prevention and environment issues, all corrected by October 7, 2024.

Show Inspection Reports

Employee Flu Vaccination Rate: 38%

Percentage of facility employees vaccinated against influenza.

Long-stay resident measures

Above average New York avg: 4.0

Hospitalizations per 1,000 days 1.54

10% better than New York average

New York average: 1.71

ED visits per 1,000 days 2.96

119% worse than New York average

New York average: 1.35

Short-stay resident measures

Significantly below average New York avg: 3.5

Re-hospitalized after SNF stay 24.6%

19% worse than New York average

New York average: 20.6%

Emergency department visits 20.0%

106% worse than New York average

New York average: 9.7%

Falls with major injury 0.0%

100% better than New York average

New York average: 0.8%

Ability to care for self at discharge 73.6%

37% better than New York average

New York average: 53.7%

Successful return to home or community 41.1%

19% worse than New York average

New York average: 50.6%

2.0 miles from city center Estimated distance in miles from Buffalo's city center to Delaware Oaks Center for Rehabilitation and Nursing's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Schofield Residence Nursing Facility	NH ADC HC HOS PC SNF	Buffalo (Elmwood North)	120 Facility 120 NY AVG 160 Rank #408 / 739	85.3% Facility 85.3% NY AVG 87.1 Rank #332 / 410	-2%	4.10 Facility 4.10 NY AVG 3.58 Rank #70 / 394	-69%	+14%	$0 Facility $0 NY AVG $67.6k Rank #1 / 402	-	15 Facility 15 NY AVG 18.5 Rank #163 / 401	3.8 Facility 3.8 NY AVG 5.1 Rank #116 / 401	-	102	-	60 Facility 60 NY AVG 63 Rank #693 / 1169	James Cambell	$15.6MFiscal year ending 12/2023 Facility $15.6MFiscal year ending 12/2023 NY AVG $32.0M Rank #230 / 388	$8.9MFiscal year ending 12/2023 Facility $8.9MFiscal year ending 12/2023 NY AVG $10.7M Rank #251 / 388	57.3%Fiscal year ending 12/2023 Facility 57.3%Fiscal year ending 12/2023 NY AVG 37% Rank #271 / 388	335603
Terrace View Long-Term Care	NH PC SNF	Buffalo (East Side)	390 Facility 390 NY AVG 160 Rank #27 / 739	97.6% Facility 97.6% NY AVG 87.1 Rank #80 / 410	+12%	5.21 Facility 5.21 NY AVG 3.58 Rank #13 / 394	+31%	+45%	$47.5k Facility $47.5k NY AVG $67.6k Rank #354 / 402	-	15 Facility 15 NY AVG 18.5 Rank #163 / 401	5.0 Facility 5.0 NY AVG 5.1 Rank #212 / 401	-	381	-	46 Facility 46 NY AVG 63 Rank #811 / 1169	-	-	-	-	335650
The Grand Rehabilitation and Nursing at Delaware Park	NH RC SNF	Buffalo (Elmwood Village)	95 Facility 95 NY AVG 160 Rank #517 / 739	96.9% Facility 96.9% NY AVG 87.1 Rank #109 / 410	+11%	3.28 Facility 3.28 NY AVG 3.58 Rank #186 / 394	-40%	-8%	$0 Facility $0 NY AVG $67.6k Rank #1 / 402	-	19 Facility 19 NY AVG 18.5 Rank #231 / 401	4.8 Facility 4.8 NY AVG 5.1 Rank #202 / 401	-	92	-	0 Facility 0 NY AVG 63 Rank #1154 / 1169	Elliot Strauss	$10.0MFiscal year ending 12/2023 Facility $10.0MFiscal year ending 12/2023 NY AVG $32.0M Rank #365 / 388	$7.5MFiscal year ending 12/2023 Facility $7.5MFiscal year ending 12/2023 NY AVG $10.7M Rank #332 / 388	74.8%Fiscal year ending 12/2023 Facility 74.8%Fiscal year ending 12/2023 NY AVG 37% Rank #24 / 388	335640
Ellicott Center for Rehabilitation and Nursing	NH SNF	Buffalo (Lakeview)	160 Facility 160 NY AVG 160 Rank #295 / 739	90.6% Facility 90.6% NY AVG 87.1 Rank #277 / 410	+4%	3.29 Facility 3.29 NY AVG 3.58 Rank #186 / 394	-30%	-8%	$10.9k Facility $10.9k NY AVG $67.6k Rank #320 / 402	66 Facility 66 NY AVG 83 Rank #554 / 608	32 Facility 32 NY AVG 18.5 Rank #360 / 401	8.0 Facility 8.0 NY AVG 5.1 Rank #351 / 401	1	145	-	89 Facility 89 NY AVG 63 Rank #285 / 1169	Denise Marciano	$17.1MFiscal year ending 12/2023 Facility $17.1MFiscal year ending 12/2023 NY AVG $32.0M Rank #282 / 388	$6.4MFiscal year ending 12/2023 Facility $6.4MFiscal year ending 12/2023 NY AVG $10.7M Rank #254 / 388	37.2%Fiscal year ending 12/2023 Facility 37.2%Fiscal year ending 12/2023 NY AVG 37% Rank #117 / 388	335437

Nursing Home Explorer

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

What neighborhood is Delaware Oaks Center for Rehabilitation and Nursing in?

Delaware Oaks Center for Rehabilitation and Nursing is in the Masten Park neighborhood of Buffalo.

Who is the owner of Delaware Oaks Center for Rehabilitation and Nursing?

Delaware Oaks Center for Rehabilitation and Nursing is legally operated by EN Operations Aquisitions, LLC (For Profit).

Is Delaware Oaks Center for Rehabilitation and Nursing in a walkable area?

Delaware Oaks Center for Rehabilitation and Nursing has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Delaware Oaks Center for Rehabilitation and Nursing?

According to NY state health department records, Delaware Oaks Center for Rehabilitation and Nursing's license number is 1401343N.

What is the occupancy rate at Delaware Oaks Center for Rehabilitation and Nursing?

Delaware Oaks Center for Rehabilitation and Nursing's occupancy is 99%.

Are pets allowed at Delaware Oaks Center for Rehabilitation and Nursing?

No, Delaware Oaks Center for Rehabilitation and Nursing has a no-pet policy.

How many beds does Delaware Oaks Center for Rehabilitation and Nursing have?

Delaware Oaks Center for Rehabilitation and Nursing has 95 beds.

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Delaware Oaks Center for Rehabilitation and Nursing