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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Good Samaritan Society – Millard is a 106-bed nonprofit skilled nursing facility in Omaha, Nebraska, providing skilled nursing care, rehabilitation therapy, and memory care. It is operated by Good Samaritan Society, accepts Medicare, Medicaid, and private pay, and admits residents around the clock.
CMS rates the facility 4 stars overall. The staffing sub-rating is a clear driver, with nurse staffing at 4 hours and 18 minutes per resident per day — essentially matching the Nebraska average of 4 hours and 20 minutes and placing the facility 55th of 117 Nebraska skilled nursing homes. Quality Measures, however, is 26.5% below the state average, which pulls against the staffing picture.
Across 13 years of state inspections, the facility recorded roughly 10.2 deficiencies per year — 143% above Nebraska’s 4.2-per-year average. That record includes three separate probation periods between 2015 and 2017, tied to pressure ulcer prevention, pain management, and fall intervention failures.
Several complaints over the same period were substantiated, including failures to implement fall-prevention measures, medication errors, and delayed reporting of allegations of neglect. The trajectory has improved substantially: inspections in 2023, 2024, and March 2025 were all clean, with zero deficiencies.
The facility’s on-site Rehab Therapy Gym, inpatient rehab rooms, memory care programming, and 24-hour staffing support both post-acute and long-term placements. A chapel and lounge round out the residential setting.
While Good Samaritan Society – Millard could serve residents needing skilled nursing or post-acute rehabilitation in the Omaha metro, families should still review the facility’s longer inspection history and prior probation periods alongside its stronger recent inspection results.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 55th out of 117 homes in Nebraska for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 45m per day | ▲ 5% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 37m per day | ▼ 14% State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 30m per day | ▼ 10% State avg: 2h 46m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 17m per day | ▼ 9% State avg: 3h 37m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 5% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 35m per day | ▲ 20% State avg: 29m per day · National avg: 28m per day |
Similar to the Nebraska average: 70.3%Good Samaritan Society – Millard is administrated by Administrator Nicklos Norby.
Key information about the people who lead and staff this community.
In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NE Average | vs. NE Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 133 | 52 | This facility has 156% more total deficiencies than a typical Nebraska nursing home (133 vs. NE avg 52).↑ 156% worse |
|
Deficiencies per year
Average deficiencies per year since 2011.
| 8.9 | 3.5 | This facility has 154% more deficiencies per year than a typical Nebraska nursing home (8.9 vs. NE avg 3.5).↑ 154% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Nebraska average 4.3
Last Health inspection on Feb 2025
Nebraska average 18.2
Nebraska average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 16 citations resulted from standard inspections; 9 of 16 resulted from complaint investigations; and 1 of 16 came from combined inspections (standard and complaint).
100% better than Nebraska averageNebraska average: 0.2
100% better than Nebraska averageNebraska average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Nebraska average
9% better than Nebraska average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
17 total: 15 full-time employees and 2 contractors.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursAssists with medical care and medications.
12 total: 10 full-time employees and 2 contractors.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursHelps with daily care and mobility.
61 total: 48 full-time employees and 13 contractors.
61
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,764 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 13 | 61 | 13,174 | 92 | 100% | 8.5 |
| Registered Nurse | 15 | 2 | 17 | 4,431 | 92 | 100% | 9 |
| Licensed Practical Nurse | 10 | 2 | 12 | 3,678 | 92 | 100% | 9.5 |
| Medication Aide/Technician | 13 | 4 | 17 | 3,449 | 92 | 100% | 10.2 |
| Physical Therapy Assistant | 2 | 1 | 3 | 670 | 64 | 70% | 6.1 |
| Dietitian | 1 | 0 | 1 | 515 | 58 | 63% | 8.9 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 496 | 59 | 64% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 449 | 63 | 68% | 7.1 |
| Speech Language Pathologist | 1 | 0 | 1 | 426 | 57 | 62% | 7.5 |
| RN Director of Nursing | 2 | 0 | 2 | 422 | 57 | 62% | 7.3 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 349 | 61 | 66% | 5.7 |
| Dental Services Staff | 1 | 0 | 1 | 348 | 54 | 59% | 6.4 |
| Feeding Assistant | 0 | 3 | 3 | 278 | 52 | 57% | 3.9 |
| Physical Therapy Aide | 1 | 1 | 2 | 166 | 47 | 51% | 3.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 98 | 14 | 15% | 7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 66 | 18 | 20% | 3.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Medical Director | 0 | 1 | 1 | 14 | 4 | 4% | 3.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.9
23% worse than Nebraska averageNebraska average: 11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.6
23% worse than Nebraska averageNebraska average: 23.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
25.9%
25% worse than Nebraska averageNebraska average: 20.8%
Percent of long-stay residents whose ability to move independently worsened
29.2%
32% worse than Nebraska averageNebraska average: 22.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.6%
14% worse than Nebraska averageNebraska average: 26.9%
Percent of long-stay residents experiencing one or more falls with major injury
9.8%
117% worse than Nebraska averageNebraska average: 4.5%
Percent of long-stay high risk residents with pressure ulcers
0.6%
86% better than Nebraska averageNebraska average: 4.3%
Percent of long-stay residents with a urinary tract infection
2.5%
18% better than Nebraska averageNebraska average: 3.1%
Percent of long-stay residents who lose too much weight
4.0%
26% better than Nebraska averageNebraska average: 5.4%
Percent of long-stay residents who have depressive symptoms
3.4%
23% better than Nebraska averageNebraska average: 4.4%
Percent of long-stay residents who received an antipsychotic medication
9.0%
55% better than Nebraska averageNebraska average: 19.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.0%
14% worse than Nebraska averageNebraska average: 93.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.2%
10% worse than Nebraska averageNebraska average: 96.1%
Number of hospitalizations per 1,000 long-stay resident days.
2.36
31% worse than Nebraska averageNebraska average: 1.80
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.48
24% better than Nebraska averageNebraska average: 1.95
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.3%
49% worse than Nebraska averageNebraska average: 80.7%
Percent of short-stay residents who newly received an antipsychotic medication
3.2%
33% worse than Nebraska averageNebraska average: 2.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
29.3%
61% worse than Nebraska averageNebraska average: 75.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.7%
In line with Nebraska averageNebraska average: 20.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.6%
43% better than Nebraska averageNebraska average: 11.6%
Percentage of SNF residents who experience falls with major injury during their stay.
2.1%
177% worse than Nebraska averageNebraska average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.4%
In line with Nebraska averageNebraska average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
41.2%
19% worse than Nebraska averageNebraska average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
19% of new residents, usually for short-term rehab.
60% of new residents, often for short stays.
21% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
62Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Good Samaritan Society – Millard based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #51 / 120Payroll — State benchmarkedThis home is ranked 51st out of 120 homes in Nebraska. Shows total annual staff payroll benchmarked to the Nebraska average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
10.1 miles from city center
Estimated distance in miles from Omaha's city center to Good Samaritan Society – Millard's address, calculated via Google Maps.
Add your location
Good Samaritan Society – Millard is located in OMAHA, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.
The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.
| Good Samaritan Society – Millard |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha (Millard) | 106
Facility
106
NE AVG
82
Rank
#58 / 228 |
69.8%
Facility
69.8%
NE AVG
70.3%
Rank
#124 / 194 | -1% | 4.30
Facility
4.30
NE AVG
4.45
Rank
#55 / 117 | +35% | -3% | $0
Facility
$0
NE AVG
$38.1k
Rank
#1 / 122 | 16
Facility
16
NE AVG
18.2
Rank
#58 / 122 | 3.2
Facility
3.2
NE AVG
4.2
Rank
#32 / 122 | - | 74 | A+ |
58
Facility
58
NE AVG
46
Rank
#92 / 298 | Naureen Bashir Rafiq | $9.4M
Facility
$9.4M
NE AVG
$7.6M
Rank
#36 / 120 | $4.1M
Facility
$4.1M
NE AVG
$3.5M
Rank
#51 / 120 | 43.6%
Facility
43.6%
NE AVG
49.4%
Rank
#106 / 120 | 285098 | ||||
| The Lighthouse |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha (West Omaha) | 54
Facility
54
NE AVG
82
Rank
#150 / 228 |
59.3%
Facility
59.3%
NE AVG
70.3%
Rank
#42 / 194 | -16% | 5.35
Facility
5.35
NE AVG
4.45
Rank
#10 / 117 | +64% | +20% | $0
Facility
$0
NE AVG
$38.1k
Rank
#1 / 122 | 11
Facility
11
NE AVG
18.2
Rank
#34 / 122 | 3.7
Facility
3.7
NE AVG
4.2
Rank
#42 / 122 | - | 32 | A+ |
42
Facility
42
NE AVG
46
Rank
#180 / 298 | Bianca Carmel-Cooper | $19.6M
Facility
$19.6M
NE AVG
$7.6M
Rank
#10 / 120 | $4.4M
Facility
$4.4M
NE AVG
$3.5M
Rank
#46 / 120 | 22.6%
Facility
22.6%
NE AVG
49.4%
Rank
#118 / 120 | 285280 | ||||
| Keystone Villas |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Omaha (Keystone) | 68
Facility
68
NE AVG
82
Rank
#111 / 228 | - | - | 3.35
Facility
3.35
NE AVG
4.45
Rank
#104 / 117 | -56% | -25% | $70.1k
Facility
$70.1k
NE AVG
$38.1k
Rank
#116 / 122 | 24
Facility
24
NE AVG
18.2
Rank
#90 / 122 | 4.0
Facility
4.0
NE AVG
4.2
Rank
#50 / 122 | 2 | 70 | - |
55
Facility
55
NE AVG
46
Rank
#113 / 298 | Sandra Leimer | $10.0M
Facility
$10.0M
NE AVG
$7.6M
Rank
#31 / 120 | $5.7M
Facility
$5.7M
NE AVG
$3.5M
Rank
#24 / 120 | 57.6%
Facility
57.6%
NE AVG
49.4%
Rank
#64 / 120 | 285238 | ||||
| Omaha Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha (Southside Acres) | 70
Facility
70
NE AVG
82
Rank
#100 / 228 |
82.4%
Facility
82.4%
NE AVG
70.3%
Rank
#74 / 194 | +17% | 2.89
Facility
2.89
NE AVG
4.45
Rank
#117 / 117 | -14% | -35% | $60.2k
Facility
$60.2k
NE AVG
$38.1k
Rank
#120 / 122 | 53
Facility
53
NE AVG
18.2
Rank
#117 / 122 | 4.8
Facility
4.8
NE AVG
4.2
Rank
#87 / 122 | 7 | 53 | A+ |
59
Facility
59
NE AVG
46
Rank
#85 / 298 | Malene Davis | $6.7M
Facility
$6.7M
NE AVG
$7.6M
Rank
#57 / 120 | $4.8M
Facility
$4.8M
NE AVG
$3.5M
Rank
#40 / 120 | 70.9%
Facility
70.9%
NE AVG
49.4%
Rank
#19 / 120 | 285240 | ||||
| Astoria Senior Living Omaha | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Omaha (Central Omaha) | 157
Facility
157
NE AVG
82
Rank
#19 / 228 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
38
Facility
38
NE AVG
46
Rank
#192 / 298 | $11.9M
Facility
$11.9M
NE AVG
$7.6M
Rank
#20 / 120 | $6.1M
Facility
$6.1M
NE AVG
$3.5M
Rank
#21 / 120 | 51.7%
Facility
51.7%
NE AVG
49.4%
Rank
#82 / 120 | 285274 |
Good Samaritan Society – Millard is in the Millard neighborhood of OMAHA.
The legal owner and operator of Good Samaritan Society – Millard is Good Samaritan Society - Millard.
Good Samaritan Society – Millard has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Good Samaritan Society – Millard's occupancy is 70%.
Administrator Nicklos Norby is the administrator of Good Samaritan Society – Millard.
Good Samaritan Society – Millard has 106 beds.
Yes — there are 11 photos of Good Samaritan Society – Millard in the photo gallery on this page.
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