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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ambassador Health of Omaha is a 146-bed Nursing Home at 1540 North 72nd Street, Omaha, Douglas County, Nebraska. Administrated by Jake Bleach and owned by SNF/NF Distinct, the facility is Medicare-certified. Ambassador Health of Omaha is a healthcare facility focused on post-hospital rehabilitation and skilled nursing with extended care, skilled nursing and rehabilitation services, and specialized wound care.
Ambassador serves post-acute rehabilitation and skilled nursing populations. Occupancy is 58 percent, significantly below the Nebraska state average of 70.3 percent, with 85 of 146 beds occupied. Low occupancy suggests market or reputation challenges for a large facility.
CMS quality rating data is not prominently displayed in the public profile. Overall, Health Inspection, Staffing, and Quality Measures ratings are not clearly presented, preventing standard benchmarking against Nebraska averages.
The Nebraska Department of Health and Human Services, Division of Public Health conducted 22 documented inspection visits. The most recent inspection on November 18, 2024 was a renewal inspection. The facility received 95 deficiencies versus the Nebraska average of 52, significantly above average. The inspection report notes the facility met statutory requirements for license renewal. The above-average citation count warrants careful review of compliance status and corrective actions.
Staffing is exceptional in clinical categories but unbalanced. Registered Nurse hours total 2 hours 8 minutes per day, 198 percent above the state average of 43 minutes, representing exceptionally high RN coverage. Licensed Practical Nurse hours total 2 hours 50 minutes per day, 295 percent above the state average of 43 minutes, representing exceptionally high LPN coverage. Certified Nursing Aide hours total 1 hour 47 minutes per day, 36 percent below the state average of 2 hours 46 minutes, below average. Weekend nursing totals 6 hours 8 minutes per day, 70 percent above the state average of 3 hours 37 minutes, exceptionally high. Weekend Registered Nurse hours total 1 hour 48 minutes per day, 272 percent above the state average of 29 minutes, a standout metric with exceptional weekend RN coverage. Physical Therapist hours total 6 minutes per day, 100 percent above the state average of 3 minutes, above average. Staffing profile shows exceptional clinical oversight with outstanding RN and LPN presence, particularly on weekends, offset by below-average CNA support.
Ambassador Health of Omaha operates as a for-profit community. Revenue, profitability, and payroll details are not disclosed. The 146-bed size represents a large facility.
Families should request information on the 95 deficiencies identified at the November 2024 renewal inspection, and the significantly low occupancy rate before placement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 115th out of 117 homes in Nebraska. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 2h 8m per day | ▲ 198% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 2h 50m per day | ▲ 295% State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 47m per day | ▼ 36% State avg: 2h 46m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 6h 28m per day | ▲ 79% State avg: 3h 37m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 100% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 48m per day | ▲ 272% State avg: 29m per day · National avg: 28m per day |
Lower than the Nebraska average: 70.3%Ambassador Health of Omaha is administrated by Administrator Jake Bleach.
In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NE Average | vs. NE Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 95 | 52 | This facility has 83% more total deficiencies than a typical Nebraska nursing home (95 vs. NE avg 52).↑ 83% worse |
|
Deficiencies per year
Average deficiencies per year since 2011.
| 6.3 | 3.5 | This facility has 80% more deficiencies per year than a typical Nebraska nursing home (6.3 vs. NE avg 3.5).↑ 80% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 18, 2024, found the facility met statutory requirements for license renewal with no deficiencies noted. Earlier inspections showed a pattern of deficiencies primarily related to fire safety, food safety, medication management, and documentation, with some issues persisting over multiple years. Complaint investigations were mostly unsubstantiated, though a substantiated failure to report abuse occurred in 2014 and enforcement actions included two 90-day probations in 2011 and 2013 related to fall risk and dehydration. Fines or license suspensions were not listed in the available reports. The facility’s record shows improvement over time, with recent inspections indicating compliance and resolution of prior deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNebraska average 4.3
Last Health inspection on Jul 2025
Nebraska average 18.2
Nebraska average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 5 citations resulted from standard inspections.
100% better than Nebraska averageNebraska average: 0.2
100% better than Nebraska averageNebraska average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
14% better than Nebraska average
17% better than Nebraska average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,591 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Licensed Practical Nurse | 37 | 6 | 43 | 19,287 | 92 | 100% | 9.8 |
| Qualified Activities Professional | 44 | 0 | 44 | 16,168 | 92 | 100% | 9.3 |
| Registered Nurse | 39 | 0 | 39 | 14,632 | 92 | 100% | 9 |
| Certified Nursing Assistant | 20 | 0 | 20 | 8,603 | 92 | 100% | 9.9 |
| Medication Aide/Technician | 7 | 0 | 7 | 3,943 | 92 | 100% | 10.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,422 | 63 | 68% | 7.9 |
| Dietitian | 3 | 0 | 3 | 1,363 | 64 | 70% | 7.7 |
| RN Director of Nursing | 3 | 0 | 3 | 1,220 | 64 | 70% | 7.3 |
| Speech Language Pathologist | 2 | 0 | 2 | 975 | 64 | 70% | 7.9 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 804 | 67 | 73% | 7.4 |
| Physical Therapy Assistant | 3 | 0 | 3 | 782 | 71 | 77% | 6.7 |
| Qualified Social Worker | 3 | 0 | 3 | 687 | 62 | 67% | 6.6 |
| Dental Services Staff | 2 | 0 | 2 | 575 | 63 | 68% | 7.5 |
| Administrator | 1 | 0 | 1 | 488 | 62 | 67% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 442 | 58 | 63% | 7.6 |
| Physical Therapy Aide | 1 | 0 | 1 | 324 | 61 | 66% | 5.3 |
| Medical Director | 0 | 3 | 3 | 192 | 13 | 14% | 4.9 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.2
45% better than Nebraska averageNebraska average: 11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.4
60% better than Nebraska averageNebraska average: 23.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.7%
20% better than Nebraska averageNebraska average: 20.8%
Percent of long-stay residents whose ability to move independently worsened
10.4%
53% better than Nebraska averageNebraska average: 22.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
1.1%
96% better than Nebraska averageNebraska average: 26.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
52% better than Nebraska averageNebraska average: 4.5%
Percent of long-stay high risk residents with pressure ulcers
1.0%
78% better than Nebraska averageNebraska average: 4.3%
Percent of long-stay residents with a urinary tract infection
5.8%
90% worse than Nebraska averageNebraska average: 3.1%
Percent of long-stay residents who lose too much weight
0.7%
86% better than Nebraska averageNebraska average: 5.4%
Percent of long-stay residents who have depressive symptoms
1.3%
71% better than Nebraska averageNebraska average: 4.4%
Percent of long-stay residents who received an antipsychotic medication
10.8%
45% better than Nebraska averageNebraska average: 19.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
71.1%
24% worse than Nebraska averageNebraska average: 93.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.6%
10% worse than Nebraska averageNebraska average: 96.1%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
In line with Nebraska averageNebraska average: 80.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
82% better than Nebraska averageNebraska average: 2.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
72.0%
5% worse than Nebraska averageNebraska average: 75.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.1%
39% worse than Nebraska averageNebraska average: 20.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.0%
In line with Nebraska averageNebraska average: 11.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
16% worse than Nebraska averageNebraska average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
58.4%
9% better than Nebraska averageNebraska average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
59.4%
17% better than Nebraska averageNebraska average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
53% of new residents, usually for short-term rehab.
38% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
79Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Ambassador Health of Omaha based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #2 / 120Payroll — State benchmarkedThis home is ranked 2nd out of 120 homes in Nebraska. Shows total annual staff payroll benchmarked to the Nebraska average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
6.2 miles from city center
Estimated distance in miles from Omaha's city center to Ambassador Health of Omaha's address, calculated via Google Maps.
Add your location
Ambassador Health of Omaha is located in OMAHA, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.
The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.
| Ambassador Health of Omaha |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha | 146 | 58.2% | -17% | 3.16 | +122% | -29% | $0 | 5 | 2.5 | - | 85 | - | 51 | Jake Bleach | $32.1M | $15.6M | 48.6% | 285127 | ||||
| The Lighthouse |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha (West Omaha) | 36 | 88.9% | +26% | 5.35 | +64% | +20% | $0 | 11 | 3.7 | - | 32 | A+ | 42 | Bianca Carmel-Cooper | $19.6M | $4.4M | 22.6% | 285280 | ||||
| Maple Crest Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha (North Omaha) | 175 | 84.6% | +20% | 4.65 | +23% | +4% | $0 | 27 | 9.0 | - | 148 | A+ | 68 | American Baptist Homes Of The | $20.3M | $13.7M | 67.7% | 285149 | ||||
| Omaha Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha (Southside Acres) | 70 | 82.4% | +17% | 2.89 | -14% | -35% | $167.1k | 53 | 4.8 | 7 | 62 | A+ | 59 | Malene Davis | $6.7M | $4.8M | 70.9% | 285240 | ||||
| Keystone Villas |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Omaha (Keystone) | 68 | 79.5% | +13% | 3.35 | -56% | -25% | $70.1k | 24 | 4.0 | 2 | 70 | - | 55 | Sandra Leimer | $10.0M | $5.7M | 57.6% | 285238 |
The legal owner and operator of Ambassador Health of Omaha is SNF/NF Distinct.
Ambassador Health of Omaha has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Ambassador Health of Omaha's occupancy is 58%.
Administrator Jake Bleach is the administrator of Ambassador Health of Omaha.
Ambassador Health of Omaha has 146 beds.
Yes — there are 4 photos of Ambassador Health of Omaha in the photo gallery on this page.
Ambassador Health of Omaha is located at 1540 North 72ndStreet.
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