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White Oak Manor York
Nursing Home & Skilled Nursing · York, SC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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White Oak Manor York

Nursing Home & Skilled Nursing · York, SC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
111 S Congress St, York, SC 29745-1836 View map Calculator: See prices in your area
White Oak Manor York accepts Medicare, Medicaid, and private pay.
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White Oak Manor York accepts Medicare, Medicaid, and private pay.

Overview of White Oak Manor York

Located on Congress Street in York, South Carolina, White Oak Manor York is a nursing home with 109 beds. NHC Healthcare/York LLC is owned by Sarah Parker and administered by Michelle Lambert. The facility accepts Medicare, Medicaid, and private pay, providing families with several payment options for care. Residents stay an average of 192 days, mostly for short-term rehabilitation and longer-term nursing care needs.

The home’s core offerings are centered on rehabilitation and specialized care. It offers short-term and outpatient rehabilitation services, along with general skilled nursing and a dedicated on-site therapy gym.

Nurse staffing is available 24 hours, with a total of 4 hours and 8 minutes of nursing care per resident, broken down into 27 minutes of registered nurse time, 2 hours and 30 minutes of nurse aide support, and 27 minutes of LPN/LVN care. This staffing structure supports the facility’s focus on hands-on recovery.

Other specialized services on-site include dementia care, speech-language therapy, wound care, and balance and fall-prevention training. Patient and family education is part of the offering, and the home accepts admissions 24/7, with therapy available seven days a week.

Families evaluating this facility for post-acute options or ongoing nursing support may benefit from its structured rehabilitation programs and consistent access to care and therapy services.

Facility Direct Line (803) 684-0035
Facility Direct Line (803) 684-0035

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 8m per day
Rank #42 / 119Nurse hours — State benchmarkedThis home is ranked 42nd out of 119 homes in South Carolina for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the South Carolina average, with a ranking across 119 South Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

3 of 6 metrics below state avg

Standout metric LPN / LVN is +16% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 22m per day ▼ 42% State avg: 38m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 11m per day ▲ 16% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 22m per day ▲ 7% State avg: 2h 13m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 30m per day ▲ 4% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 52% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 13m per day ▼ 46% State avg: 24m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
192 days
Bed community size
109-bed community Rank #97 / 307Bed count — State benchmarkedThis home is ranked 97th out of 307 homes in South Carolina for Bed Count. Shows this facility's certified or reported bed count compared to other South Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
85%
Rank #67 / 94Occupancy rate — State benchmarkedThis home is ranked 67th out of 94 homes in South Carolina for Occupancy. Shows this facility's occupancy rate versus the South Carolina average, with its Statewide rank out of 94. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the South Carolina average: 82.1%
Occupied beds
93 / 109
Average occupied beds in South Carolina homes 90 beds

License Details

Facility TypeHl- Nursing Home
StatusActive
CountyYork
License NumberNCF-1084
Business TypeLimited Liability
CMS Certification Number425089

Ownership & Operating Entity

White Oak Manor York is legally operated by Nhc Healthcare/York LLC, and administered by Michelle Lambert.

Owner NameNhc Healthcare/York LLC

Type Of Units

Institutional Nursing Home
109 units
Total beds
109 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator Emailmlambert@whiteoakmanor.com

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Short Term Rehabilitation

Contact Information

Email scparker@whiteoakmanor.com

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Skilled Nursing Care
Outpatient Rehabilitation Services
Therapy Gym
Dementia Care
Speech Language Therapy
Wound Care
Balance And Fall Prevention Training
Patient
Family And Caregiver Education
Admissions 24/7
Therapy Availability Seven Days A Week
Operating Hours24/7

Contact White Oak Manor York

Health Inspection History

Inspections since 2021
Total health inspections 2

State average N/A

Last Health inspection on Oct 2023

Total health citations
7 Rank #29 / 120Health citations — State benchmarkedThis home is ranked 29th out of 120 homes in South Carolina for Health Citations. Shows this facility's total health deficiency citations benchmarked to the South Carolina State average, with a ranking across all 120 SC facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
3.5 Rank #69 / 120Citations per inspection — State benchmarkedThis home is ranked 69th out of 120 homes in South Carolina for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the South Carolina mean across 120 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 7 citations resulted from standard inspections.

Breakdown of citation severity (last 5 years)
Critical health citations
0
In line with State average

State average: N/A

Serious health citations
2
In line with State average

State average: N/A

0 critical citations State average: N/A
2 serious citations State average: N/A
5 moderate citations State average: N/A
0 minor citations State average: N/A
Citations history (last 5 years)
Nutrition moderate citation Oct 06, 2023
Corrected
Nutrition moderate citation Oct 06, 2023
Corrected
Nutrition moderate citation Oct 06, 2023
Corrected
Resident Rights moderate citation Oct 06, 2023
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 154
Employees 132
Contractors 22
Staff to resident ratio 1.71 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 54
Average shift 7.7 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 38,431

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 8 RN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 32 LPN Staff are full-time employees. No contractors work on this role. 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 69 CNA Staff are full-time employees. No contractors work on this role. 69
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4.9%

1,898 contractor hours this quarter

Respiratory Therapy Technician: 7 Physical Therapy Aide: 5 Qualified Social Worker: 3 Speech Language Pathologist: 3 Physical Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6906919,83292100%7.8
Licensed Practical Nurse3203210,11392100%8.3
Clinical Nurse Specialist6062,1466773%8.1
Other Dietary Services Staff2029237278%7.5
Registered Nurse8085313134%11
Dental Services Staff1015296065%8.8
Administrator1014966267%8
Nurse Practitioner1014806166%7.9
Physical Therapy Assistant0224776773%7
Dietitian1014706065%7.8
Nurse Aide in Training9094584448%6.6
Mental Health Service Worker1014365560%7.9
Physical Therapy Aide0554056672%6
Respiratory Therapy Technician0773426571%4.6
Speech Language Pathologist0333355762%5.9
Qualified Social Worker0332955964%4.2
Occupational Therapy Aide1011195661%2.1
Medical Director0112255%4.4
Occupational Therapy Assistant0112233%7.2
69 Certified Nursing Assistant
% of Days 100%
32 Licensed Practical Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 73%
2 Other Dietary Services Staff
% of Days 78%
8 Registered Nurse
% of Days 34%
1 Dental Services Staff
% of Days 65%
1 Administrator
% of Days 67%
1 Nurse Practitioner
% of Days 66%
2 Physical Therapy Assistant
% of Days 73%
1 Dietitian
% of Days 65%
9 Nurse Aide in Training
% of Days 48%
1 Mental Health Service Worker
% of Days 60%
5 Physical Therapy Aide
% of Days 72%
7 Respiratory Therapy Technician
% of Days 71%
3 Speech Language Pathologist
% of Days 62%
3 Qualified Social Worker
% of Days 64%
1 Occupational Therapy Aide
% of Days 61%
1 Medical Director
% of Days 5%
1 Occupational Therapy Assistant
% of Days 3%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.2
74% worse than State average

State average: 8.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 29.0
87% worse than State average

State average: 15.5

Long-stay resident measures
Above average State avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 33.5%
156% worse than State average

State average: 13.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.8%
90% worse than State average

State average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.6%
33% worse than State average

State average: 17.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.8%
41% better than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.2%
14% better than State average

State average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
82% better than State average

State average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
21% better than State average

State average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.2%
52% worse than State average

State average: 2.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.6%
27% better than State average

State average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 83.2%
8% worse than State average

State average: 90.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.8%
7% better than State average

State average: 90.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.16
43% better than State average

State average: 2.03

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.52
73% better than State average

State average: 1.91

Short-stay resident measures
Average State avg: 2.8 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 71.8%
10% worse than State average

State average: 79.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
8% worse than State average

State average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.4%
6% better than State average

State average: 78.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 35.7%
45% worse than State average

State average: 24.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 2.2%
84% better than State average

State average: 14.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 60.0%
12% better than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.9%
17% worse than State average

State average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

66% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 90
Medicare
4
4.4% of residents
Medicaid
64
71.1% of residents
Private pay or other
22
24.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.4M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$481.6K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.4M Rank #95 / 122Revenue — State benchmarkedThis home is ranked 95th out of 122 homes in South Carolina for Revenue. Shows this facility's annual revenue compared to the South Carolina average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$481.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
-$2.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #58 / 122Payroll — State benchmarkedThis home is ranked 58th out of 122 homes in South Carolina for Payroll. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.1M 75.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #7 / 122Payroll % — State benchmarkedThis home is ranked 7th out of 122 homes in South Carolina for Payroll %. Shows payroll as a percentage of revenue versus the South Carolina average. Well-run South Carolina facilities typically land around 52–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in South Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.9M
How we calculate these figures

This home is administered by Michelle Lambert.

This home is owned by Sarah Parker

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 425089

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (66% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
190 total

Coverage residents most often arrive under.

Medicare 19%
Private pay 66%
Medicaid 15%
Discharges
179 total

Coverage residents most often leave under.

Medicare 11%
Private pay 69%
Medicaid 20%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near White Oak Manor York

Address 111 S Congress St, York, SC 29745-1836

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Frequently Asked Questions about White Oak Manor York

What neighborhood is White Oak Manor York in?

White Oak Manor York is in the USA neighborhood of YORK.

Who is the owner of White Oak Manor York?

White Oak Manor York is legally operated by Nhc Healthcare/York LLC, and administered by Michelle Lambert.

What is the license number of White Oak Manor York?

According to SC state health department records, White Oak Manor York's license number is NCF-1084.

What is the occupancy rate at White Oak Manor York?

White Oak Manor York's occupancy is 85%.

Are pets allowed at White Oak Manor York?

No, White Oak Manor York has a no-pet policy.

What is the best email address for White Oak Manor York?

The team at White Oak Manor York can be reached at SCPARKER@WHITEOAKMANOR.COM.

Does White Oak Manor York operate as a for-profit or non-profit?

White Oak Manor York is registered as a for-profit in SC.

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