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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Set in a peaceful area in Lancaster, SC, White Oak Manor Lancaster is an inviting senior living community, offering long term nursing care, as well as short term rehabilitation. Featuring 132 units of comfortably designed accommodations, the community ensures every resident are provided with a living space that matches their needs. A team of registered nurses, licensed practical nurses, certified nursing assistants, physicians, and therapists work hand-in-hand in creating residents’ individualized care plans, ensuring they are provided with the care they need.
Thanks to the community’s prime location, residents also enjoy easy access to the city’s local amenities, including attractions, restaurants, shops, and parks that provide plenty of opportunities for recreation. Committed to enhancing residents’ overall quality of life, the community makes sure they are provided with services that cater to their overall needs. With its expansive services, residents of White Oak Manor Lancaster are guaranteed to enjoy a speedy recovery and comfortable living experience.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 56th out of 112 homes in South Carolina. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 28m per day | ▼ 26% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 51m per day | ▼ 16% State avg: 1h 1m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 33m per day | ▲ 15% State avg: 2h 13m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 1m per day | ▼ 9% State avg: 3h 20m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 13m per day | ▼ 46% State avg: 24m per day · National avg: 29m per day |
Higher than the South Carolina average: 82.1%White Oak Manor Lancaster is legally operated by Nhc Healthcare/lancaster Llc, and administrated by Lisa R Gosnell.
In South Carolina, the Department of Public Health, Bureau of Healthcare Quality conducts unannounced inspections to ensure care providers meet all health and safety codes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the South Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | SC Average | vs. SC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 12 | This facility has 42% fewer total deficiencies than a typical South Carolina nursing home (7 vs. SC avg 12).↓ 42% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 1.4 | 2.4 | This facility has 42% fewer deficiencies per year than a typical South Carolina nursing home (1.4 vs. SC avg 2.4).↓ 42% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 6, 2025, identified several deficiencies related to resident dignity, bathroom accessibility, pain management, medication storage, and expired food items. Earlier inspections showed some similar issues, including care planning and kitchen sanitation concerns noted in September 2023, while the December 2021 inspection found no deficiencies. Inspectors cited themes around resident care practices, medication handling, and food safety. No fines, enforcement actions, or complaint investigations were listed in the available reports. The inspection record shows recurring issues with care and food safety, with no clear improvement trend over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsSouth Carolina average 3.9
Last Health inspection on May 2025
South Carolina average 13.7
South Carolina average 3.44
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
100% better than South Carolina averageSouth Carolina average: 1
100% better than South Carolina averageSouth Carolina average: 0.3
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
34% worse than South Carolina average
0% compared with South Carolina average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,152 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 94 | 0 | 94 | 30,071 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 28 | 0 | 28 | 10,090 | 92 | 100% | 9.5 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,006 | 65 | 71% | 8 |
| Registered Nurse | 6 | 0 | 6 | 1,926 | 92 | 100% | 9.3 |
| Other Dietary Services Staff | 2 | 0 | 2 | 948 | 78 | 85% | 7.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 678 | 66 | 72% | 6.2 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Speech Language Pathologist | 0 | 5 | 5 | 460 | 71 | 77% | 5.9 |
| Dietitian | 1 | 0 | 1 | 451 | 58 | 63% | 7.8 |
| Qualified Social Worker | 0 | 1 | 1 | 449 | 58 | 63% | 7.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 416 | 54 | 59% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 413 | 53 | 58% | 7.8 |
| Dental Services Staff | 1 | 0 | 1 | 408 | 53 | 58% | 7.7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 326 | 67 | 73% | 4.8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 189 | 55 | 60% | 3 |
| Medical Director | 0 | 1 | 1 | 30 | 6 | 7% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 19 | 4 | 4% | 4.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
9% better than South Carolina averageSouth Carolina average: 8.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.9
23% better than South Carolina averageSouth Carolina average: 15.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.7%
26% better than South Carolina averageSouth Carolina average: 13.1%
Percent of long-stay residents whose ability to move independently worsened
10.5%
35% better than South Carolina averageSouth Carolina average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.6%
9% better than South Carolina averageSouth Carolina average: 17.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.7%
57% worse than South Carolina averageSouth Carolina average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
8.8%
44% worse than South Carolina averageSouth Carolina average: 6.1%
Percent of long-stay residents with a urinary tract infection
0.9%
46% better than South Carolina averageSouth Carolina average: 1.6%
Percent of long-stay residents who lose too much weight
6.0%
In line with South Carolina averageSouth Carolina average: 6.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than South Carolina averageSouth Carolina average: 2.8%
Percent of long-stay residents who received an antipsychotic medication
15.6%
7% worse than South Carolina averageSouth Carolina average: 14.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.0%
5% worse than South Carolina averageSouth Carolina average: 90.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.5%
6% worse than South Carolina averageSouth Carolina average: 90.6%
Number of hospitalizations per 1,000 long-stay resident days.
0.81
60% better than South Carolina averageSouth Carolina average: 2.03
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.78
59% better than South Carolina averageSouth Carolina average: 1.91
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.3%
27% worse than South Carolina averageSouth Carolina average: 79.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than South Carolina averageSouth Carolina average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
61.4%
21% worse than South Carolina averageSouth Carolina average: 78.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.3%
18% better than South Carolina averageSouth Carolina average: 24.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.2%
42% better than South Carolina averageSouth Carolina average: 14.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
13% worse than South Carolina averageSouth Carolina average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
65.5%
22% better than South Carolina averageSouth Carolina average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
45.8%
9% worse than South Carolina averageSouth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
40% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
17% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
129Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for White Oak Manor Lancaster based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #30 / 116Payroll — State benchmarkedThis home is ranked 30th out of 116 homes in South Carolina. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total Residents: 132
Building Type: Single-story
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Jeff Skinner is the Administrator at White Oak Manor Lancaster. A Clemson University graduate, Jeff has over 32 years of experience as a nursing home administrator. He is a long-standing member and past chairman of the South Carolina Health Care Association. Jeff is dedicated to serving the residents and fostering a welcoming community.
2.3 miles from city center
Estimated distance in miles from Lancaster's city center to White Oak Manor Lancaster's address, calculated via Google Maps.
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White Oak Manor Lancaster is located in Lancaster, South Carolina.
Here are the financial assistance programs available to residents in South Carolina.
The legal owner and operator of White Oak Manor Lancaster is Nhc Healthcare/Lancaster Llc.
White Oak Manor Lancaster has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to SC state health department records, White Oak Manor Lancaster's license number is NCF-1089.
According to SC state health department records, White Oak Manor Lancaster's license expires on August 31, 2026.
White Oak Manor Lancaster's occupancy is 92%.
The team at White Oak Manor Lancaster can be reached at [email protected].
Lisa R. Gosnell is the administrator of White Oak Manor Lancaster.
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