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Sylvia Ross Home-Assisted Living
Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · Bangor, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Sylvia Ross Home-Assisted Living

Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · Bangor, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
758 Broadway, Bangor, ME 04401-3224 View map
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Sylvia Ross Home-Assisted Living accepts Medicare, Medicaid, and private pay.
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Sylvia Ross Home-Assisted Living accepts Medicare, Medicaid, and private pay.

Overview of Sylvia Ross Home-Assisted Living

Operating for 14 years, Sylvia Ross Home-Assisted Living is a 40-bed assisted living community on Broadway in downtown Bangor, Maine, in a really walkable neighborhood scoring 95. Owned by Wanda Pelkey, it accepts Medicare, Medicaid, and private pay, giving families multiple routes to cover care costs.

The community is near full occupancy at 98 percent and averages a stay duration of 71 days. This mix reflects short-term rehabilitation stays and longer-term residents needing active support. Daily nursing care is robust, averaging 4 hours 37 minutes per resident, providing substantial hands-on support all day. Sylvia Ross Home-Assisted Living offers a full spectrum of specialized programming, including memory-impaired care, skilled rehabilitation, long-term nursing care, and outpatient rehabilitation services. 24/7 staffing and dedicated rehabilitation services mean that occupants convalescing from surgery or hospitalization, plus those managing memory loss or chronic conditions, have professional support available continuously. The location in downtown Bangor is highly accessible on foot, convenient for residents who enjoy neighborhood walks and for visiting family members exploring the area.

State inspections show significant adherence to assisted living regulations and infection prevention standards. The home’s track record mirrors ongoing attention to care quality and regulatory standards.

Sylvia Ross Home-Assisted Living’s small size relative to many assisted living communities may attract families seeking a more intimate residential setting.

Facility Direct Line (207) 992-2674

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 64.5% Above ME avg. ▲ 64.5% Above ME avg.ME average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 40.6% Above ME avg. ▲ 40.6% Above ME avg.ME average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 26.2% Above ME avg. ▲ 26.2% Above ME avg.ME average: 4.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 26.7% Below ME avg. ▼ 26.7% Below ME avg.ME average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Maine averages

Rank #15 / 30Nurse hours — State benchmarkedThis home is ranked 15th out of 30 homes we track in Maine for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 30 Maine facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 15th out of 30 homes we track in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 21m

3% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 7m
Avg State avg: 1h 7m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
17m
−41% State avg: 29m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 56m
Avg State avg: 3h 0m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 56m
−5% State avg: 4h 9m per day · National avg: 3h 31m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
−22% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
49m
+11% State avg: 44m per day · National avg: 29m per day

3 of 6 metrics below state avg

Standout metric: Weekend RN is +11% above Maine average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 40 Rank #25 / 41Bed count — State benchmarkedThis home is ranked 25th out of 41 homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
14 years
Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #1 / 45Walk Score — State benchmarkedThis home is ranked 1st out of 45 homes we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
95 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #7 / 34Occupancy rate — State benchmarkedThis home is ranked 7th out of 34 homes we track in Maine for occupancy. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 34. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
97.5% This home is often near full
Higher than the Maine average: 87.8%
Occupied beds
39 / 40
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
71 days

About this community

License Details

Facility TypeAssisted Housing
StatusActive
ExpirationApril 24, 2028
CountyPenobscot
License NumberALF2047
CMS Certification Number205064

Ownership & Operating Entity

Sylvia Ross Home-Assisted Living is administered by Janet Edgecomb.

Staffing

Key information about the people who lead and staff this community.

Staff Details

Total Employees
25
Full-Time Employees
25

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax+1 (207) 992-2321

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsMemory-Impaired Care, Skilled Rehabilitation, Long-Term Nursing Care, Outpatient Rehabilitation
Touring HoursM-F: 8am-5pm, S-S: 11am – 5pm

Contact Sylvia Ross Home-Assisted Living

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. ME average 0 Worse No metrics in this bucket. 2 Better Metrics better than Maine average:
• Deficiency Count (100% below)
• Inspections With Deficiencies (100% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityME Averagevs. ME Avg
Deficiency Count Info Total deficiencies cited across all inspections on record for this facility. 03 This facility has 100% fewer deficiency count than a typical Maine nursing home (0 vs. ME avg 3).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityME Averagevs. ME Avg
Total inspections Info Combined count of all inspections conducted at this facility. 33 This facility has total inspections in line with the Maine average (3 vs. ME avg 3).— At avg
Inspections With Deficiencies Info Inspections that resulted in at least one deficiency. Never exceeds the total inspection count. 01 This facility has 100% fewer inspections with deficiencies than a typical Maine nursing home (0 vs. ME avg 1).↓ 100% better
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 7

Maine average 5

Last Health inspection on Apr 2025

Total health citations
38 Rank #23 / 30Health citations — State benchmarkedThis home is ranked 23rd out of 30 homes we track in Maine for health citations. Shows this facility's total health deficiency citations benchmarked to the Maine State average, with a ranking across all 30 ME facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maine average 30.4

Citations per inspection
5.43 Rank #15 / 30Citations per inspection — State benchmarkedThis home is ranked 15th out of 30 homes we track in Maine for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 30 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maine average 6.19

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 38 citations resulted from standard inspections; 8 of 38 resulted from complaint investigations; and 10 of 38 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Maine average

Maine average: 0.2

Serious health citations
1
233% worse than Maine average

Maine average: 0.3

0 critical citations Maine average: 0.2
1 serious citation Maine average: 0.3
32 moderate citations Maine average: 27.6
5 minor citations Maine average: 2.2
Citations history (last 3 years)
Infection Control moderate citation Apr 17, 2025
Corrected
Nutrition moderate citation Apr 17, 2025
Corrected
Pharmacy moderate citation Apr 17, 2025
Corrected
Quality of Care moderate citation Apr 17, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 156
Employees 122
Contractors 34
Staff to resident ratio 1.73 : 1
15% fewer staff per resident than Maine average
Maine average ratio: 2.03 : 1 Maine average ratio: 2.03 : 1See full Maine ranking
Avg staff/day 52
Average shift 8.7 hours
7% better than Maine average
Maine average: 8.1 hours Maine average shift: 8.1 hoursSee full Maine ranking
Total staff hours (quarter) 41,505

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 28 total: 27 full-time employees and 1 contractor. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 5 LPN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.2 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 64 CNA Staff are full-time employees. No contractors work on this role. 64
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4%

1,654 contractor hours this quarter

Physical Therapy Assistant: 9 Speech Language Pathologist: 9 Respiratory Therapy Technician: 7 Physical Therapy Aide: 4 Occupational Therapy Assistant: 3 Registered Nurse: 1 Qualified Social Worker: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6406419,77392100%8.6
Registered Nurse271287,62592100%9.9
Medication Aide/Technician130135,04592100%9.7
Licensed Practical Nurse5052,7299199%11.2
Clinical Nurse Specialist3031,4717480%8
Other Dietary Services Staff5051,3097683%7.1
Nurse Practitioner2029938188%7.1
Physical Therapy Assistant0997996773%6.7
Mental Health Service Worker2024734751%8.2
Administrator1014356065%7.3
Respiratory Therapy Technician0773323740%5.5
Speech Language Pathologist0991963134%4
Physical Therapy Aide0441622830%5.1
Qualified Social Worker011982022%4.9
Occupational Therapy Assistant033641921%3.4
64 Certified Nursing Assistant
% of Days 100%
28 Registered Nurse
% of Days 100%
13 Medication Aide/Technician
% of Days 100%
5 Licensed Practical Nurse
% of Days 99%
View All Staffing Data in Bangor

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K Rank #15 / 30Federal fines — State benchmarkedThis home is ranked 15th out of 30 homes we track in Maine for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Maine average among facilities with fines, and where it ranks among 30 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
67% lower than Maine average

Maine average: $24K

Number of fines 1
18% fewer fines than Maine average

Maine average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maine average

Maine average: 0.2

Fines amount comparison
Fines amount comparison
This facility $8K
Maine average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Sep 12, 2024 · $8K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 12, 2024
$8K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.4
15% worse than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.6
12% worse than Maine average

Maine average: 29.1

Long-stay resident measures
Significantly below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 29.3%
13% worse than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 38.3%
22% worse than Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.1%
In line with Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.3%
In line with Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.9%
99% worse than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.6%
31% worse than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.0%
82% better than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.5%
48% better than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.6%
29% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.5%
5% better than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.7%
In line with Maine average

Maine average: 95.5%

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.3%
27% better than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
42% better than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 79.3%
6% better than Maine average

Maine average: 74.5%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

49% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

45% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 90
Medicare
37
41.1% of residents
Medicaid
46
51.1% of residents
Private pay or other
7
7.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.8M Rank #4 / 27Net patient revenue — State benchmarkedThis home is ranked 4th out of 27 homes we track in Maine. Shows this facility's net patient revenue compared to the Maine average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$777.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #5 / 27Payroll costs — State benchmarkedThis home is ranked 5th out of 27 homes we track in Maine. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Maine average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$9.2M 52% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #12 / 27Payroll % of net patient revenue — State benchmarkedThis home is ranked 12th out of 27 homes we track in Maine. Shows payroll as a percentage of net patient revenue versus the Maine average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$9.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.1M
How we calculate these figures

This home is administered by Janet Edgecomb.

This home is owned by Wanda Pelkey

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 205064

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (49% of admissions), and a typical Medicare stay runs around 27 days.

Admissions
491 total

Coverage residents most often arrive under.

Medicare 49%
Private pay 45%
Medicaid 5%
Discharges
511 total

Coverage residents most often leave under.

Medicare 41%
Private pay 45%
Medicaid 14%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Living Spaces & Floor Plans for Sylvia Ross Home-Assisted Living

Places of interest near Sylvia Ross Home-Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from Bangor's city center to Sylvia Ross Home-Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Sylvia Ross Home-Assisted Living

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Info below is compiled from CMS reports & the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maine average is: 52.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Westgate Manor ★ ★ ★ ★ ★
NH
AL
HOS
MC
PC
RESC
RC
SNF
Bangor
65
Facility 65
ME AVG 64
Rank #20 / 41
97.1%
Facility 97.1%
ME AVG 87.8%
Rank #9 / 34
+11%
4.41
Facility 4.41
ME AVG 4.50
Rank #11 / 30
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +32%-2%
$0
Facility $0
ME AVG $26.4k
Rank #1 / 30
18
Facility 18
ME AVG 28.5
Rank #4 / 30
6.0
Facility 6.0
ME AVG 5.9
Rank #15 / 30
-63A-
23
Facility 23
ME AVG 43
Rank #31 / 45
Rebecca Lopiansky
$11.2MFiscal year ending 12/2023
Facility $11.2MFiscal year ending 12/2023
ME AVG $17.8M
Rank #15 / 27
$6.2MFiscal year ending 12/2023
Facility $6.2MFiscal year ending 12/2023
ME AVG $7.2M
Rank #14 / 27
55.1%Fiscal year ending 12/2023
Facility 55.1%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #6 / 27
205105
Sylvia Ross Home-Assisted Living ★ ★ ★ ★ ★
NH
AL
HOS
MC
SNF
Broadway Bangor
40
Facility 40
ME AVG 64
Rank #25 / 41
97.5%
Facility 97.5%
ME AVG 87.8%
Rank #7 / 34
+11%
4.34
Facility 4.34
ME AVG 4.50
Rank #15 / 30
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ +20%-3%
$8.0k
Facility $8.0k
ME AVG $26.4k
Rank #15 / 30
38
Facility 38
ME AVG 28.5
Rank #23 / 30
5.4
Facility 5.4
ME AVG 5.9
Rank #15 / 30
139-
95
Facility 95
ME AVG 43
Rank #1 / 45
Wanda Pelkey
$17.8MFiscal year ending 12/2023
Facility $17.8MFiscal year ending 12/2023
ME AVG $17.8M
Rank #4 / 27
$9.2MFiscal year ending 12/2023
Facility $9.2MFiscal year ending 12/2023
ME AVG $7.2M
Rank #5 / 27
52%Fiscal year ending 12/2023
Facility 52%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #12 / 27
205064
Brewer Rehab and Living Center ★ ★ ★ ★ ☆
NH
HOS
PC
RC
SNF
Brewer
111
Facility 111
ME AVG 64
Rank #5 / 41
92.3%
Facility 92.3%
ME AVG 87.8%
Rank #19 / 34
+5%
4.37
Facility 4.37
ME AVG 4.50
Rank #11 / 30
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +18%-3%
$0
Facility $0
ME AVG $26.4k
Rank #1 / 30
30
Facility 30
ME AVG 28.5
Rank #21 / 30
6.0
Facility 6.0
ME AVG 5.9
Rank #9 / 30
-103-
49
Facility 49
ME AVG 43
Rank #18 / 45
Vk Health Facilities, LLC
$17.2MFiscal year ending 12/2023
Facility $17.2MFiscal year ending 12/2023
ME AVG $17.8M
Rank #7 / 27
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
ME AVG $7.2M
Rank #9 / 27
51%Fiscal year ending 12/2023
Facility 51%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #16 / 27
205062
Eastside Center for Health and Rehabilitation ★ ★ ☆ ☆ ☆
NH
HOS
PC
RC
SNF
Bangor (Tree Streets)
69
Facility 69
ME AVG 64
Rank #18 / 41
93.8%
Facility 93.8%
ME AVG 87.8%
Rank #15 / 34
+7%
3.77
Facility 3.77
ME AVG 4.50
Rank #22 / 30
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +20%-16%
$11.2k
Facility $11.2k
ME AVG $26.4k
Rank #22 / 30
33
Facility 33
ME AVG 28.5
Rank #11 / 30
4.7
Facility 4.7
ME AVG 5.9
Rank #3 / 30
165-
17
Facility 17
ME AVG 43
Rank #38 / 45
Robert Cleaves
$9.2MFiscal year ending 12/2023
Facility $9.2MFiscal year ending 12/2023
ME AVG $17.8M
Rank #23 / 27
$5.0MFiscal year ending 12/2023
Facility $5.0MFiscal year ending 12/2023
ME AVG $7.2M
Rank #20 / 27
54.8%Fiscal year ending 12/2023
Facility 54.8%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #8 / 27
205106
Bangor Nursing & Rehabilitation Center ★ ☆ ☆ ☆ ☆
NH
MC
RC
SNF
Bangor
60
Facility 60
ME AVG 64
Rank #22 / 41
87.7%
Facility 87.7%
ME AVG 87.8%
Rank #23 / 34
0%
4.04
Facility 4.04
ME AVG 4.50
Rank #20 / 30
 ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ☆ ☆ ☆ ☆ +20%-10%
$12.8k
Facility $12.8k
ME AVG $26.4k
Rank #24 / 30
61
Facility 61
ME AVG 28.5
Rank #29 / 30
8.7
Facility 8.7
ME AVG 5.9
Rank #18 / 30
153-
13
Facility 13
ME AVG 43
Rank #40 / 45
Phillip Bennett$5.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$2.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.38.8%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.205020

Rank badges are statewide: each nursing home is ranked against every ME nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Maine

Sylvia Ross Home-Assisted Living is located in BROADWAY BANGOR, Maine.
Here are the financial assistance programs available to residents in Maine.

Get Financial aid guidance

Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability
General Maine resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
ME

Rural access emphasized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Meals ($6/meal) Adult day services ($60/day)

Maine Statewide Respite Program

ME Respite Program

Age —
General Caregiver of someone 60+ with dementia, Maine resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
ME

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$60/day)

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+
General Maine resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); must be less than nursing home cost for full coverage.
Asset Limits $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
ME

Home equity limit of $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (hours unlimited per medical need)

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+
General Maine resident, needs ADL assistance, income/asset limits apply.
Income Limits (2025) ~$2,000/month varies by AAA
Asset Limits Not strict; prioritizes low-income.
ME

Available through five Area Agencies on Aging.

Benefits
Personal care (20-30 hours/week) PERS Adult day care Home modifications

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+
General Maine resident, homeowner, low-income.
Income Limits (2025) ~$34,000/year individual, 80% AMI, varies by county
Asset Limits Not specified; focus on income.
ME

Includes Elderly Hardship Grants for urgent repairs.

Benefits
Wheelchair ramps Grab bars Roof repairs (up to $20,000/project)

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+
General Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid portion.
ME

Pilot phase; check availability with DHHS.

Benefits
Medical care Personal care Day center Transportation Respite (tailored to need)

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Age —
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
ME

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+
General Maine resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
Asset Limits $9,090 (individual), $13,630 (couple).
ME

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

Benefits
Covers Medicare premiums (up to $174.70/month Part B) Co-pays Deductibles

Frequently Asked Questions about Sylvia Ross Home-Assisted Living

Is Sylvia Ross Home-Assisted Living in a walkable area?

Sylvia Ross Home-Assisted Living has a walk score of 95. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Sylvia Ross Home-Assisted Living?

According to ME state health department records, Sylvia Ross Home-Assisted Living's license number is ALF2047.

When does Sylvia Ross Home-Assisted Living's license expire?

According to ME state health department records, Sylvia Ross Home-Assisted Living's license expires on April 24, 2028.

What is the occupancy rate at Sylvia Ross Home-Assisted Living?

Sylvia Ross Home-Assisted Living's occupancy is 97.5%.

How long has Sylvia Ross Home-Assisted Living been in business?

Sylvia Ross Home-Assisted Living has been operating for approximately 14 years, based on available licensing and registration records.

Does Sylvia Ross Home-Assisted Living have different floorplan options?

Yes — see the floorplan options available at Sylvia Ross Home-Assisted Living on this page.

Are pets allowed at Sylvia Ross Home-Assisted Living?

No, Sylvia Ross Home-Assisted Living has a no-pet policy.

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