5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Westgate Manor Center for Rehabilitation and Alzheimer’s care is a home that proudly stands as one of the nursing homes that practice the golden standard of exemplary living. It’s been one of the most trusted skilled nursing communities in the city not only because it has the most comfortable and secure environment and lifestyle for the residents but because they have approached senior caregiving in a remarkable way: residents get to recover as if nothing happened. Westgate Manor is an inclusive atmosphere for their diverse set of residents to all live in a home that they deserve.
Expect nothing but quality regarding their comprehensive service: an advanced level of recovery found in long-term or short-term care, sub-acute rehabilitation, and orthopedic transition. They offer multidisciplinary healthcare services guaranteeing a speedy recovery.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 20th out of 34 homes in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 19m per day | ▲ 25% State avg: 1h 3m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 0m per day | ▼ 100% State avg: 27m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 3m per day | ▲ 7% State avg: 2h 51m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 8m per day | ▲ 6% State avg: 3h 55m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▲ 7% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 4m per day | ▲ 45% State avg: 44m per day · National avg: 29m per day |
Key information about the people who lead and staff this community.
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 3 | This facility has 433% more total deficiencies than a typical Maine nursing home (16 vs. ME avg 3).↑ 433% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 4 | 0.8 | This facility has 400% more deficiencies per year than a typical Maine nursing home (4 vs. ME avg 0.8).↑ 400% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 5.3 | 0.2 | This facility has 2550% more deficiencies per inspection than a typical Maine nursing home (5.3 vs. ME avg 0.2).↑ 2550% worse |
Inspections
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 20 | This facility has 85% fewer total inspections than a typical Maine nursing home (3 vs. ME avg 20).↓ 85% better |
Maine average 5
Last Health inspection on Mar 2025
Maine average 28.5
Maine average 5.88
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 17 citations resulted from standard inspections; and 1 of 17 resulted from complaint investigations.
100% better than Maine averageMaine average: 0.3
100% better than Maine averageMaine average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
6% fewer staff per resident than Maine average
0% compared with Maine average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 24 RN Staff are full-time employees. No contractors work on this role.
24
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursAssists with medical care and medications.
No LPN Staff reported this quarter.
0
Average shift length. Calculated as total hours divided by days worked and average staff per day.
—Helps with daily care and mobility.
All 52 CNA Staff are full-time employees. No contractors work on this role.
52
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,677 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 52 | 0 | 52 | 14,381 | 92 | 100% | 7.7 |
| Registered Nurse | 24 | 0 | 24 | 6,609 | 92 | 100% | 9.6 |
| Medication Aide/Technician | 12 | 0 | 12 | 3,112 | 92 | 100% | 8.7 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,380 | 92 | 100% | 6.6 |
| Physical Therapy Assistant | 0 | 7 | 7 | 551 | 73 | 79% | 4.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 520 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 479 | 61 | 66% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 413 | 68 | 74% | 5.7 |
| Dietitian | 1 | 0 | 1 | 380 | 54 | 59% | 7 |
| Qualified Social Worker | 0 | 2 | 2 | 377 | 57 | 62% | 6.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 115 | 43 | 47% | 2.7 |
| Speech Language Pathologist | 0 | 3 | 3 | 114 | 39 | 42% | 2.8 |
| Nurse Aide in Training | 1 | 0 | 1 | 79 | 11 | 12% | 7.1 |
| Medical Director | 0 | 1 | 1 | 58 | 11 | 12% | 5.3 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 48 | 18 | 20% | 2.4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
44% better than Maine averageMaine average: 14.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
34% better than Maine averageMaine average: 29.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
8.1%
69% better than Maine averageMaine average: 26.0%
Percent of long-stay residents whose ability to move independently worsened
16.0%
49% better than Maine averageMaine average: 31.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.5%
12% worse than Maine averageMaine average: 29.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
70% better than Maine averageMaine average: 4.4%
Percent of long-stay high risk residents with pressure ulcers
1.7%
61% better than Maine averageMaine average: 4.5%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Maine averageMaine average: 2.8%
Percent of long-stay residents who lose too much weight
12.4%
125% worse than Maine averageMaine average: 5.5%
Percent of long-stay residents who have depressive symptoms
52.8%
404% worse than Maine averageMaine average: 10.5%
Percent of long-stay residents who received an antipsychotic medication
28.8%
45% worse than Maine averageMaine average: 19.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Maine averageMaine average: 90.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
In line with Maine averageMaine average: 95.5%
Number of hospitalizations per 1,000 long-stay resident days.
0.97
30% better than Maine averageMaine average: 1.39
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.31
85% better than Maine averageMaine average: 2.08
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
21% better than Maine averageMaine average: 70.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Maine averageMaine average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
80.4%
8% better than Maine averageMaine average: 74.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.3%
14% worse than Maine averageMaine average: 20.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
20% better than Maine averageMaine average: 15.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maine averageMaine average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.6%
In line with Maine averageMaine average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
51.4%
In line with Maine averageMaine average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
20% of new residents, usually for short-term rehab.
76% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
64Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Westgate Manor from 2012–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #24 / 40Payroll — State benchmarkedThis home is ranked 24th out of 40 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #31 / 40Payroll % — State benchmarkedThis home is ranked 31st out of 40 homes in Maine. Shows payroll as a percentage of revenue versus the Maine average. Well-run Maine facilities typically land around 60–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Building Type: Single-story
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (76% of admissions), and a typical private pay stay runs around 5 - 6 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.9 miles from city center
Estimated distance in miles from Bangor's city center to Westgate Manor's address, calculated via Google Maps.
Add your location
The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
| Westgate Manor | NH AL HC MC NC PC RC | Bangor (Union Street) | 65
Facility
65
ME AVG
20
Rank
#38 / 357 |
98.3%
Facility
98.3%
ME AVG
83.1%
Rank
#117 / 251 | +18% | 3.99
Facility
3.99
ME AVG
4.50
Rank
#20 / 34 | +32% | -11% | $0
Facility
$0
ME AVG
$26.4k
Rank
#1 / 34 | 17
Facility
17
ME AVG
28.5
Rank
#4 / 34 | 5.7
Facility
5.7
ME AVG
5.9
Rank
#16 / 34 | - | 63 | A- |
23
Facility
23
ME AVG
31
Rank
#208 / 422 | Rebecca Lopiansky | $11.2M
Facility
$11.2M
ME AVG
$16.9M
Rank
#17 / 40 | $6.2M
Facility
$6.2M
ME AVG
$4.7M
Rank
#24 / 40 | 55.1%
Facility
55.1%
ME AVG
37.8%
Rank
#31 / 40 | 205105 | ||||
| Eastside Center for Health and Rehabilitation | NH HC PC RC | Bangor (Tree Streets) | 69
Facility
69
ME AVG
20
Rank
#36 / 357 |
89.4%
Facility
89.4%
ME AVG
83.1%
Rank
#149 / 251 | +8% | 3.50
Facility
3.50
ME AVG
4.50
Rank
#27 / 34 | +20% | -22% | $11.2k
Facility
$11.2k
ME AVG
$26.4k
Rank
#26 / 34 | 26
Facility
26
ME AVG
28.5
Rank
#11 / 34 | 3.3
Facility
3.3
ME AVG
5.9
Rank
#3 / 34 | 3 | 62 | - |
17
Facility
17
ME AVG
31
Rank
#242 / 422 | Robert Cleaves | $9.2M
Facility
$9.2M
ME AVG
$16.9M
Rank
#31 / 40 | $5.0M
Facility
$5.0M
ME AVG
$4.7M
Rank
#27 / 40 | 54.8%
Facility
54.8%
ME AVG
37.8%
Rank
#14 / 40 | 205106 | ||||
| Brewer Rehab and Living Center | NH HC NC PC RC | Brewer | 111
Facility
111
ME AVG
20
Rank
#7 / 357 |
92.3%
Facility
92.3%
ME AVG
83.1%
Rank
#138 / 251 | +11% | 4.54
Facility
4.54
ME AVG
4.50
Rank
#15 / 34 | +18% | +1% | $0
Facility
$0
ME AVG
$26.4k
Rank
#1 / 34 | 36
Facility
36
ME AVG
28.5
Rank
#24 / 34 | 4.5
Facility
4.5
ME AVG
5.9
Rank
#9 / 34 | 2 | 99 | - |
49
Facility
49
ME AVG
31
Rank
#113 / 422 | Vk Health Facilities, LLC | $17.2M
Facility
$17.2M
ME AVG
$16.9M
Rank
#10 / 40 | $8.8M
Facility
$8.8M
ME AVG
$4.7M
Rank
#8 / 40 | 51%
Facility
51%
ME AVG
37.8%
Rank
#5 / 40 | 205062 | ||||
| Bangor Nursing & Rehabilitation Center | NH MC NC RC | Bangor (Texas Avenue) | 60
Facility
60
ME AVG
20
Rank
#42 / 357 |
88.8%
Facility
88.8%
ME AVG
83.1%
Rank
#155 / 251 | +7% | 3.75
Facility
3.75
ME AVG
4.50
Rank
#23 / 34 | +20% | -17% | $12.8k
Facility
$12.8k
ME AVG
$26.4k
Rank
#28 / 34 | 53
Facility
53
ME AVG
28.5
Rank
#33 / 34 | 5.9
Facility
5.9
ME AVG
5.9
Rank
#20 / 34 | 1 | 52 | - |
13
Facility
13
ME AVG
31
Rank
#265 / 422 | Phillip Bennett | $4.0M
Facility
$4.0M
ME AVG
$16.9M
Rank
#36 / 40 | $968.1k
Facility
$968.1k
ME AVG
$4.7M
Rank
#30 / 40 | 24.4%
Facility
24.4%
ME AVG
37.8%
Rank
#8 / 40 | 205020 |
Westgate Manor is located in Bangor, Maine.
Here are the financial assistance programs available to residents in Maine.
Westgate Manor is in the Union Street neighborhood of Bangor.
Westgate Manor has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
Westgate Manor's occupancy is 98.3%.
Westgate Manor is registered as a for-profit in ME.
Yes — there are 4 photos of Westgate Manor in the photo gallery on this page.
Westgate Manor is located at 750 Union St, Bangor, ME 04401.
(207) 886-5177 will put you in contact with the team at Westgate Manor.
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