Total health inspections
3
Maine average 5
Last Health inspection on Mar 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Westgate Manor
Nursing Home, Skilled Nursing & Memory Care · Bangor, ME
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westgate Manor
Nursing Home, Skilled Nursing & Memory Care · Bangor, ME
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westgate Manor accepts Medicare, Medicaid, and private pay.
Westgate Manor Center for Rehabilitation and Alzheimer’s care is a home that proudly stands as one of the nursing homes that practice the golden standard of exemplary living. It’s been one of the most trusted skilled nursing communities in the city not only because it has the most comfortable and secure environment and lifestyle for the residents but because they have approached senior caregiving in a remarkable way: residents get to recover as if nothing happened. Westgate Manor is an inclusive atmosphere for their diverse set of residents to all live in a home that they deserve.
Expect nothing but quality regarding their comprehensive service: an advanced level of recovery found in long-term or short-term care, sub-acute rehabilitation, and orthopedic transition. They offer multidisciplinary healthcare services guaranteeing a speedy recovery.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 59m per day
vs Maine avg
-12%
Standout metric
RN (Weekend) is +43% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 20m per day | ▲ 27% State avg: 1h 3m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 0m per day | ▲ 5% State avg: 2h 51m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 56m per day | ■ Avg State avg: 3h 55m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 25% State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 3m per day | ▲ 43% State avg: 44m per day · National avg: 29m per day |
Types of Care at Westgate Manor
Skilled Nursing
Memory Care
Capacity and availability
This home is often near full
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Occupancy rate
98.3%
Avg. Length of Stay
153 days
Occupancy rate
98.3%
Avg. Length of Stay
153 days
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 23 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Robert Hemingway, Executive Director
Total Employees
150
Full-Time Employees
150
Inspection History
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
17
Maine average 28.5
Citations per inspection
5.67
Maine average 5.88
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 17 citations resulted from standard inspections; and 1 of 17 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Maine averageMaine average: 0.3
Serious Health citations
0
100% better than Maine averageMaine average: 0.4
Citations history (last 4 years)
Environmental moderate citation
Mar 26, 2025
Corrected
Nursing Services moderate citation
Mar 26, 2025
Corrected
Nursing Services moderate citation
Mar 26, 2025
Corrected
Nutrition moderate citation
Mar 26, 2025
Corrected
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
117
Employees
100
Contractors
17
Staff to resident ratio
1.83:1
5% worse than Maine average
Avg staff/day
41
Average shift
7.9 hours
0% compared with Maine average
Total staff hours (quarter)
29,335
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
0
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
—
Average shift length. Calculated as total hours divided by days worked and average staff per day.
—No contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
45
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
5.3%
1,543 contractor hours this quarter
Speech Language Pathologist: 4
Physical Therapy Assistant: 3
Occupational Therapy Assistant: 3
Respiratory Therapy Technician: 2
Clinical Nurse Specialist: 1
Occupational Therapy Aide: 1
Medical Director: 1
Qualified Social Worker: 1
Physical Therapy Aide: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 45 | 0 | 45 | 13,779 | 91 | 100% | 7.6 |
| Registered Nurse | 21 | 0 | 21 | 6,113 | 91 | 100% | 9.6 |
| Medication Aide/Technician | 11 | 0 | 11 | 3,144 | 91 | 100% | 8.9 |
| Other Dietary Services Staff | 11 | 0 | 11 | 2,045 | 91 | 100% | 6.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 566 | 69 | 76% | 5.4 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 2 | 1 | 3 | 488 | 57 | 63% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Dietitian | 2 | 0 | 2 | 478 | 58 | 64% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 476 | 60 | 66% | 7.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 441 | 67 | 74% | 6.6 |
| Nurse Aide in Training | 5 | 0 | 5 | 299 | 44 | 48% | 5.4 |
| Qualified Social Worker | 0 | 1 | 1 | 220 | 32 | 35% | 6.9 |
| Speech Language Pathologist | 0 | 4 | 4 | 127 | 44 | 48% | 2.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 99 | 35 | 38% | 2.8 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 34 | 8 | 9% | 4.2 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
| Physical Therapy Aide | 0 | 1 | 1 | 3 | 1 | 1% | 2.5 |
45 Certified Nursing Assistant
% of Days
100%
21 Registered Nurse
% of Days
100%
11 Medication Aide/Technician
% of Days
100%
11 Other Dietary Services Staff
% of Days
100%
3 Physical Therapy Assistant
% of Days
76%
1 Administrator
% of Days
70%
3 Clinical Nurse Specialist
% of Days
63%
1 Nurse Practitioner
% of Days
67%
2 Dietitian
% of Days
64%
1 Mental Health Service Worker
% of Days
66%
2 Respiratory Therapy Technician
% of Days
74%
5 Nurse Aide in Training
% of Days
48%
1 Qualified Social Worker
% of Days
35%
4 Speech Language Pathologist
% of Days
48%
1 Occupational Therapy Aide
% of Days
38%
3 Occupational Therapy Assistant
% of Days
9%
1 Medical Director
% of Days
14%
1 Physical Therapy Aide
% of Days
1%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
44% better than Maine averageMaine average: 14.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.2
34% better than Maine averageMaine average: 29.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.1%
Percent of long-stay residents whose need for help with daily activities has increased
8.1%
69% better than Maine averageMaine average: 26.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.0%
Percent of long-stay residents whose ability to move independently worsened
16.0%
49% better than Maine averageMaine average: 31.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.5%
12% worse than Maine averageMaine average: 29.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
70% better than Maine averageMaine average: 4.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.7%
Percent of long-stay high risk residents with pressure ulcers
1.7%
61% better than Maine averageMaine average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Maine averageMaine average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
12.4%
Percent of long-stay residents who lose too much weight
12.4%
125% worse than Maine averageMaine average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
52.8%
Percent of long-stay residents who have depressive symptoms
52.8%
404% worse than Maine averageMaine average: 10.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
28.8%
Percent of long-stay residents who received an antipsychotic medication
28.8%
45% worse than Maine averageMaine average: 19.8%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Maine averageMaine average: 90.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
In line with Maine averageMaine average: 95.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.97
Number of hospitalizations per 1,000 long-stay resident days.
0.97
30% better than Maine averageMaine average: 1.39
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.31
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.31
85% better than Maine averageMaine average: 2.08
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
21% better than Maine averageMaine average: 70.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Maine averageMaine average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
80.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
80.4%
8% better than Maine averageMaine average: 74.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.3%
14% worse than Maine averageMaine average: 20.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
20% better than Maine averageMaine average: 15.6%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maine averageMaine average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
51.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.6%
In line with Maine averageMaine average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
51.4%
Rate of successful return to home or community from a skilled nursing facility.
51.4%
In line with Maine averageMaine average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
76% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
7 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
64
Medicare
4
6.3% of residents
Medicaid
38
59.4% of residents
Private pay or other
22
34.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Westgate Manor based on CMS SNF Cost Reports.
Occupancy Rate
98.3%
↑ 0.7pp vs 2022
Net Income
$512.8K
↓ ~$1.4M vs 2022
Total Payroll
$6.8M
↑ ~$155.9K vs 2022
Profit Margin
3.6%
↓ 11.0pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$14.4M
Profit
$512.8K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$14.4M
Profit
$512.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.9M
What does this home offer?
Building Type: Single-story
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Westgate Manor
1.9 miles from city center
Estimated distance in miles from Bangor's city center to Westgate Manor's address, calculated via Google Maps.
— 0.45 miles to nearest hospital (DaVita Boyd Dialysis)
Calculate Travel Distance to Westgate Manor
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Financial Assistance for
Nursing Home in Maine
Westgate Manor is located in Bangor, Maine.
Here are the financial assistance programs available to residents in Maine.
Compare Nursing Home around Bangor
The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Filter by care type
| Westgate Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bangor (Union Street) | 104 | 98.3% | +18% | 3.99 | +22% | -11% | $0 | 17 | 5.7 | - | 64 | 23 | Rebecca Lopiansky | $14.4M | $6.8M | 47.3% | 205105 | ||||
| Brewer Rehab and Living Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Brewer | 111 | 92.3% | +11% | 4.54 | +13% | +1% | $8.6k | 36 | 4.5 | 2 | 102 | 49 | Vk Health Facilities, LLC | $18.5M | $12.0M | 65.2% | 205062 | ||||
| Bangor Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bangor (Texas Avenue) | 60 | 88.8% | +7% | 3.75 | +1% | -17% | $12.8k | 53 | 5.9 | 1 | 55 | 13 | Phillip Bennett | $8.2M | $5.3M | 64.8% | 205020 |
Frequently Asked Questions about Westgate Manor
What neighborhood is Westgate Manor in?
Westgate Manor is in the Union Street neighborhood of Bangor.
Is Westgate Manor in a walkable area?
Westgate Manor has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the address of Westgate Manor?
Westgate Manor is located at 750 Union St, Bangor, ME 04401, United States.
What is the phone number of Westgate Manor?
(207) 886-5177 will put you in contact with the team at Westgate Manor.
Is Westgate Manor Medicare or Medicaid certified?
Yes — Westgate Manor is a CMS-certified provider of Medicare and Medicaid.
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