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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 9th out of 22 homes in Maine.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 4m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
49% of new residents, usually for short-term rehab.
45% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #5 / 26Payroll — state benchmarkedThis home is ranked 5th out of 26 homes in Maine.Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Maine average: 83.1%Sylvia Ross Home-Assisted Living is administrated by Janet Edgecomb.
Key information about the people who lead and staff this community.
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Maine average: 10 inspections
The most recent inspection of Sylvia Ross Home-Assisted Living on November 27, 2024, found the facility in substantial compliance with licensing and infection control regulations and noted no deficiencies. Earlier inspections, including a biennial survey on April 11, 2024, and a complaint investigation on September 5, 2023, also found the facility in substantial compliance without deficiencies. Complaint investigations were unsubstantiated, with no enforcement actions, fines, or license issues listed in the available reports. Inspectors did not cite any recurring issues or deficiencies related to resident care, staffing, or safety. The inspection history shows consistent compliance with regulatory standards over time.
Maine average 5
Last Health inspection on Apr 2025
Maine average 28.5
Maine average 5.88
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 40 citations resulted from standard inspections; 10 of 40 resulted from complaint investigations; and 11 of 40 came from combined inspections (standard and complaint).
100% better than Maine averageMaine average: 0.3
1
150% worse than Maine averageMaine average: 0.4
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 17, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 17, 2025
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 17, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 17, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Sylvia Ross Home-Assisted Living is located in BANGOR, Maine.
Here are the financial assistance programs available to residents in Maine.
0.0 miles from city center
Estimated distance in miles from BANGOR's city center to Sylvia Ross Home-Assisted Living's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
10% worse than Maine averageMaine average ratio: 1.92:1
5% better than Maine averageMaine average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.9 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Total hours from contractors
3,650 contractor hours this quarter
| Certified Nursing Assistant | 62 | 0 | 62 | 19,261 | 91 | 100% | 8.5 |
| Registered Nurse | 31 | 1 | 32 | 7,044 | 91 | 100% | 9.9 |
| Medication Aide/Technician | 13 | 0 | 13 | 6,011 | 91 | 100% | 9.9 |
| Licensed Practical Nurse | 7 | 0 | 7 | 2,580 | 91 | 100% | 10.9 |
| Physical Therapy Assistant | 0 | 8 | 8 | 1,675 | 80 | 88% | 6.2 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,505 | 89 | 98% | 7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,313 | 65 | 71% | 8.1 |
| Nurse Practitioner | 2 | 0 | 2 | 991 | 73 | 80% | 7.7 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 835 | 89 | 98% | 5.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 500 | 69 | 76% | 5.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 58 | 64% | 8.6 |
| Administrator | 1 | 0 | 1 | 379 | 56 | 62% | 6.8 |
| Qualified Social Worker | 0 | 2 | 2 | 295 | 64 | 70% | 4.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 159 | 13 | 14% | 12.2 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 61 | 12 | 13% | 5.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 55 | 11 | 12% | 4.5 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 37 | 12 | 13% | 3.1 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.4
15% worse than Maine averageMaine average: 14.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.6
12% worse than Maine averageMaine average: 29.1
Percent of long-stay residents whose need for help with daily activities has increased
29.3%
13% worse than Maine averageMaine average: 26.0%
Percent of long-stay residents whose ability to move independently worsened
38.3%
22% worse than Maine averageMaine average: 31.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
In line with Maine averageMaine average: 29.8%
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
In line with Maine averageMaine average: 4.4%
Percent of long-stay high risk residents with pressure ulcers
8.9%
99% worse than Maine averageMaine average: 4.5%
Percent of long-stay residents with a urinary tract infection
3.6%
31% worse than Maine averageMaine average: 2.8%
Percent of long-stay residents who lose too much weight
1.0%
82% better than Maine averageMaine average: 5.5%
Percent of long-stay residents who have depressive symptoms
5.5%
48% better than Maine averageMaine average: 10.5%
Percent of long-stay residents who received an antipsychotic medication
25.6%
29% worse than Maine averageMaine average: 19.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.5%
5% better than Maine averageMaine average: 90.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
In line with Maine averageMaine average: 95.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
27% better than Maine averageMaine average: 70.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
42% better than Maine averageMaine average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.3%
6% better than Maine averageMaine average: 74.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
67% lower than Maine averageMaine average: $24K
18% fewer fines than Maine averageMaine average: 1.2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maine averageMaine average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 12, 2024 · $8K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 12, 2024Last updated: Jan 2026
| Sylvia Ross Home-Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bangor | 40 | 90.5% | +9% | 4.61 | +40% | +2% | 1 | 40 | 5.7 | 1 | 89 | - | Pelkey, Wanda | $23.4M | $8.3M | 35.3% | 205064 | ||||
| Ross Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bangor | - | 90.5% | - | 4.61 | - | - | 1 | 40 | 5.7 | 1 | 89 | 51 | Pelkey, Wanda | $23.4M | $8.3M | 35.3% | 205064 | ||||
| Eastside Center for Health & Rehabilitation | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bangor | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | 17 | - | - | - | - | - |
| Freese’s Assisted Living Program | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bangor | 39 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - |
| Stillwater Health Care | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bangor | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | 40 | - | - | - | - | - |
Historical financial and operational data for Sylvia Ross Home-Assisted Living based on CMS SNF Cost Reports.
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