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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 11th out of 30 homes in Maine. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 4m per day |
Higher than the Maine average: 83.1%Sylvia Ross Home-Assisted Living is administrated by Janet Edgecomb.
Key information about the people who lead and staff this community.
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 25 | 20 | This facility has 25% more total inspections than a typical Maine nursing home (25 vs. ME avg 20).↑ 25% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection of Sylvia Ross Home-Assisted Living on November 27, 2024, found the facility in substantial compliance with licensing and infection control regulations and noted no deficiencies. Earlier inspections, including a biennial survey on April 11, 2024, and a complaint investigation on September 5, 2023, also found the facility in substantial compliance without deficiencies. Complaint investigations were unsubstantiated, with no enforcement actions, fines, or license issues listed in the available reports. Inspectors did not cite any recurring issues or deficiencies related to resident care, staffing, or safety. The inspection history shows consistent compliance with regulatory standards over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMaine average 5
Last Health inspection on Apr 2025
Maine average 28.5
Maine average 5.88
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 40 citations resulted from standard inspections; 10 of 40 resulted from complaint investigations; and 11 of 40 came from combined inspections (standard and complaint).
100% better than Maine averageMaine average: 0.3
150% worse than Maine averageMaine average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
15% worse than Maine average
7% better than Maine average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.2 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,654 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 64 | 0 | 64 | 19,773 | 92 | 100% | 8.6 |
| Registered Nurse | 27 | 1 | 28 | 7,625 | 92 | 100% | 9.9 |
| Medication Aide/Technician | 13 | 0 | 13 | 5,045 | 92 | 100% | 9.7 |
| Licensed Practical Nurse | 5 | 0 | 5 | 2,729 | 91 | 99% | 11.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,471 | 74 | 80% | 8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,309 | 76 | 83% | 7.1 |
| Nurse Practitioner | 2 | 0 | 2 | 993 | 81 | 88% | 7.1 |
| Physical Therapy Assistant | 0 | 9 | 9 | 799 | 67 | 73% | 6.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 473 | 47 | 51% | 8.2 |
| Administrator | 1 | 0 | 1 | 435 | 60 | 65% | 7.3 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 332 | 37 | 40% | 5.5 |
| Speech Language Pathologist | 0 | 9 | 9 | 196 | 31 | 34% | 4 |
| Physical Therapy Aide | 0 | 4 | 4 | 162 | 28 | 30% | 5.1 |
| Qualified Social Worker | 0 | 1 | 1 | 98 | 20 | 22% | 4.9 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 64 | 19 | 21% | 3.4 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
67% lower than Maine averageMaine average: $24K
18% fewer fines than Maine averageMaine average: 1.2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maine averageMaine average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 12, 2024 · $8K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 12, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.4
15% worse than Maine averageMaine average: 14.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.6
12% worse than Maine averageMaine average: 29.1
Percent of long-stay residents whose need for help with daily activities has increased
29.3%
13% worse than Maine averageMaine average: 26.0%
Percent of long-stay residents whose ability to move independently worsened
38.3%
22% worse than Maine averageMaine average: 31.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.1%
In line with Maine averageMaine average: 29.8%
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
In line with Maine averageMaine average: 4.4%
Percent of long-stay high risk residents with pressure ulcers
8.9%
99% worse than Maine averageMaine average: 4.5%
Percent of long-stay residents with a urinary tract infection
3.6%
31% worse than Maine averageMaine average: 2.8%
Percent of long-stay residents who lose too much weight
1.0%
82% better than Maine averageMaine average: 5.5%
Percent of long-stay residents who have depressive symptoms
5.5%
48% better than Maine averageMaine average: 10.5%
Percent of long-stay residents who received an antipsychotic medication
25.6%
29% worse than Maine averageMaine average: 19.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.5%
5% better than Maine averageMaine average: 90.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
In line with Maine averageMaine average: 95.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
27% better than Maine averageMaine average: 70.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
42% better than Maine averageMaine average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.3%
6% better than Maine averageMaine average: 74.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
49% of new residents, usually for short-term rehab.
45% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Sylvia Ross Home-Assisted Living based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 36Payroll — State benchmarkedThis home is ranked 6th out of 36 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.0 miles from city center
Estimated distance in miles from Bangor's city center to Sylvia Ross Home-Assisted Living's address, calculated via Google Maps.
Add your location
Sylvia Ross Home-Assisted Living is located in BANGOR, Maine.
Here are the financial assistance programs available to residents in Maine.
The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
| Sylvia Ross Home-Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bangor | 40 | 90.5% | +9% | 4.61 | +20% | +2% | $8.0k | 40 | 5.7 | 1 | 89 | 95 | Wanda Pelkey | $23.4M | $12.3M | 52.4% | 205064 | ||||
| Eastside Center for Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bangor (Tree Streets) | 69 | 89.4% | +8% | 3.50 | +20% | -22% | $34.4k | 26 | 3.3 | 3 | 62 | 17 | Robert Cleaves | $9.8M | $5.7M | 58.8% | 205106 |
Sylvia Ross Home-Assisted Living has a walk score of 95. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to ME state health department records, Sylvia Ross Home-Assisted Living's license number is ALP2047.
Sylvia Ross Home-Assisted Living's occupancy is 98%.
Yes — see the floorplan options available at Sylvia Ross Home-Assisted Living on this page.
Janet Edgecomb is the administrator of Sylvia Ross Home-Assisted Living.
Sylvia Ross Home-Assisted Living has 40 beds.
Sylvia Ross Home-Assisted Living is located at 758 BROADWAY.
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