Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
156
122 employees · 34 contractors · 52 on an average day Sylvia Ross Home-Assisted Living
Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · Bangor, ME
ALM Inspection Grade
B
ALM's inspection grade is 85 / 100, a B — 2 points above the Maine average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 85 / 100, a B — 2 points above the Maine average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Sylvia Ross Home-Assisted Living
Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · Bangor, ME
ALM Inspection Grade
B
ALM's inspection grade is 85 / 100, a B — 2 points above the Maine average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 85 / 100, a B — 2 points above the Maine average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Sylvia Ross Home-Assisted Living accepts Medicare, Medicaid, and private pay.
Sylvia Ross Home Assisted Living in Bangor, ME, provides nursing home, assisted living, hospice care, memory care, nursing care, and skilled nursing. Assisted living includes help with daily tasks while the resident keeps an apartment, with studios and one bedroom units available. Memory care offers a secured setting with supervision for someone at risk of wandering.
Nursing home and long term nursing care support ongoing nursing needs, while skilled nursing provides licensed nursing care on site around the clock. Hospice care supports residents receiving end of life care, and the range of care levels can suit a resident whose needs change over time without requiring a move to another community. The home has 40 beds, a smaller size that may suit someone who prefers a more intimate community.
Its programs include memory impaired care, skilled rehabilitation, long term nursing care, and outpatient rehabilitation, giving residents access to care focused on memory support, ongoing nursing needs, or rehabilitation. Medicare, Medicaid, and private pay are accepted for covered or eligible services and residence costs. Total nurse staffing is 4 hours and 36 minutes per resident per day, representing the amount of daily nursing time assigned per resident, and Janet Edgecomb serves as the administrator.
A Walk Score of 95 places the area in the walker’s paradise band, where daily errands do not require a car. A resident who no longer drives can still complete nearby errands independently.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 14th out of 29 nursing homes we track in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 36m
This nursing home is ranked 14th out of 29 nursing homes we track in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 36mStandout metric: RN, weekends is +10% above Maine average
3 of 6 metrics below Maine average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 28 total: 27 of the facility's own employees and 1 agency contractor.
28 staff · 9.9-hour shifts
1h 8m
↑ 1% · ME 1h 7mThis facility: 1h 8m per resident per day, 1% above the Maine average of 1h 7m (among Maine facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 28 total: 27 of the facility's own employees and 1 agency contractor.
28 staff · 9.9-hour shiftsUS average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 5 are the facility's own employees; no agency contractors work in this role.
5 staff · 11.2-hour shifts
20m
↓ 32% · ME 29mThis facility: 20m per resident per day, 32% below the Maine average of 29m (among Maine facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 5 are the facility's own employees; no agency contractors work in this role.
5 staff · 11.2-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 64 are the facility's own employees; no agency contractors work in this role.
64 staff · 8.6-hour shifts
3h 9m
↑ 3% · ME 3h 4mThis facility: 3h 9m per resident per day, 3% above the Maine average of 3h 4m (among Maine facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 64 are the facility's own employees; no agency contractors work in this role.
64 staff · 8.6-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
↓ 3% · ME 4mThis facility: 4m per resident per day, 3% below the Maine average of 4m (among Maine facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
4h 8m
↓ 1% · ME 4h 11mThis facility: 4h 8m per resident per day, 1% below the Maine average of 4h 11m (among Maine facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
48m
↑ 10% · ME 43mThis facility: 48m per resident per day, 10% above the Maine average of 43m (among Maine facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
156
122 employees · 34 contractors · 52 on an average day
156 total staff / 91 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.71 : 1
↓ 15% · ME 2.01This facility: 1.71 staff per resident, 15% below the Maine average of 2.01 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
156 staff ÷ 91 residents
See full Maine ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.7 h
↑ 7% · ME 8.1 hThis facility: 8.7 h, 7% above the Maine average of 8.1 h (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
41,505 staff hours this quarter
See full Maine ranking →96% of staff hours were worked by the facility's own employees
Maine average: 87.4% · Contractors this quarter: Physical Therapy Assistant (9), Speech Language Pathologist (9), Respiratory Therapy Technician (7), Physical Therapy Aide (4), Occupational Therapy Assistant (3), Registered Nurse (1), Qualified Social Worker (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
103
Rank #10 / 40Bed count — State benchmarked This nursing home is ranked 10th out of 40 nursing homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
103
Rank #10 / 40Bed count — State benchmarked This nursing home is ranked 10th out of 40 nursing homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Years of operating
A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
14
years
Walk Score
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Rank #1 / 43Walk Score — State benchmarked This nursing home is ranked 1st out of 43 nursing homes we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Rank #1 / 43Walk Score — State benchmarked This nursing home is ranked 1st out of 43 nursing homes we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
95
/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #33 / 34Occupancy rate — State benchmarked This nursing home is ranked 33rd out of 34 nursing homes we track in Maine for occupancy. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 34. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #33 / 34Occupancy rate — State benchmarked This nursing home is ranked 33rd out of 34 nursing homes we track in Maine for occupancy. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 34. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
37.9%
This home usually has availability
Lower than the Maine average: 84.3%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
61
days
About This Community
Facility TypeNursing Home
StatusActive
ExpirationApril 24, 2028
CountyPenobscot
License NumberALF2047
CMS Certification Number205064
MaineCare AvailableNo
Multi-level BuildingNo
Handicapped AccessibleNo
Certified Medical DirectorA specialty credential or certification held by the community or its staff, indicating training or standards beyond basic state licensure.
Sylvia Ross Home-Assisted Living is administered by Janet Edgecomb.
Resident Council
Total Employees
25
Full-Time Employees
25
Outpatient Rehabilitation
24-Hour Physician On-Call
Banking Services
Laundry & Linen
Housekeeping
TransportationListed as: Scheduled transportation · Wheelchair-accessible bus
Pets not allowed
Cable Tv
Beauty Salon
Emergency Call System
Touring HoursM-F: 8am-5pm, S-S: 11am – 5pm
Dining & Nutrition
Sourced directly from the team at Sylvia Ross Home-Assisted Living.
Dining & Nutrition
Sourced directly from the team at Sylvia Ross Home-Assisted Living.- In-room dining available.
Room Types
Private Room
Semi-Private / Shared Room
In-Room Features
Privacy Curtains
CMS Health Inspection History
ALM Inspection Grade
85 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
2 points above the Maine average for CMS-certified facilities (83/100)
Category breakdown
Citations
Typical
65 severity-weighted points (38 deficiencies) · 2% lower than the typical CMS-certified ME facility (median: 66)
Enforcement
Typical
1 enforcement action · above the typical CMS-certified ME facility (median: 0) · $8,018 in fines
Persistence
Typical
41 days to fix issues · slower than the typical CMS-certified ME facility (median: 40)
Total health inspections
7
↑ 40% · ME 5This facility: 7, 40% above the Maine average of 5 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
38
Rank #22 / 29Health citations — State benchmarked This nursing home is ranked 22nd out of 29 nursing homes we track in Maine for health citations. Shows this facility's total health deficiency citations benchmarked to the Maine State average, with a ranking across all 29 ME facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 24% · ME 30.7This facility: 38, 24% above the Maine average of 30.7 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
5.43
Rank #11 / 29Citations per inspection — State benchmarked This nursing home is ranked 11th out of 29 nursing homes we track in Maine for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 29 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 13% · ME 6.21This facility: 5.43, 13% below the Maine average of 6.21 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
38 of 38 citations corrected
Critical
J–L
0
↓ 100% · ME 0.2This facility: 0, 100% below the Maine average of 0.2 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
1
↑ 233% · ME 0.3This facility: 1, 233% above the Maine average of 0.3 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
32
↑ 14% · ME 28.1This facility: 32, 14% above the Maine average of 28.1 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
5
↑ 138% · ME 2.1This facility: 5, 138% above the Maine average of 2.1 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Apr 17, 2025 · 8 citations, all corrected
Most cited category: Quality of Life & Care, 10 of 38 citations · 8 categories in total
Citations history
Most recent first
Apr 17, 2025
8 citations
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning minor citation
Corrected
Corrected
Feb 05, 2025
3 citations
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Dec 04, 2024
1 citation
Abuse/Neglect moderate citation
Corrected
Corrected
Sep 12, 2024
1 citation
Pharmacy serious citation
Corrected
Corrected
May 16, 2024
10 citations
Infection Control moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning minor citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Mar 11, 2024
3 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Feb 16, 2023
12 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nursing Services minor citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights minor citation
Corrected
Corrected
Resident Rights minor citation
Corrected
Corrected
Top deficiency categories
Share of 38 citations
Quality of Life & Care
10 deficiencies (26%)
Resident Rights
8 deficiencies (21%)
Resident Assessment & Care Planning
7 deficiencies (18%)
Pharmacy Services
4 deficiencies (11%)
Infection Control
3 deficiencies (8%)
Abuse, Neglect & Exploitation
3 deficiencies (8%)
Nursing & Physician Services
2 deficiencies (5%)
Nutrition & Dietary
1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 38 citations resulted from standard inspections; 8 of 38 resulted from complaint investigations; and 10 of 38 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
1 penalty in the past 3 years
Latest: Sep 12, 2024 · $8,018 civil money penalty
Sep 12, 2024 · $8,018 civil money penalty
Total fines
$8,018
↓ 61% · ME $21KThis facility: $8,018, 61% below the Maine average of $20,702. Average among the 28 Maine facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #17 / 29Federal fines — State benchmarked This nursing home is ranked 17th out of 29 nursing homes we track in Maine for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Maine average among facilities with fines, and where it ranks among 29 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 13% · ME 1.14This facility: 1, 13% below the Maine average of 1.14. Average among the 28 Maine facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
ME avg 0.32Maine average: 0.32. Average among the 28 Maine facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Sep 12, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,018
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,018Fine amount comparison
This facility
$8,018
Maine average
$20,702
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Maine and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Maine average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
1
/ 5
Significantly below average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
12.5
Score · lower is better
↓ 1% · ME 12.6This facility: 12.5, 1% below the ME average of 12.6 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
25.5
Score · lower is better
↓ 4% · ME 26.5This facility: 25.5, 4% below the ME average of 26.5 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 4 better, 5 worse, 2 near ME average
3 short-stay measures: 2 better, 1 worse
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
↓ 22% · ME 24.4This facility: 18.9, 22% below the ME average of 24.4 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
↓ 22% · ME 24.4This facility: 18.9, 22% below the ME average of 24.4 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
25.6%
≈ 0% · ME 25.6This facility: 25.6, level with the ME average of 25.6 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
25.6%
≈ 0% · ME 25.6This facility: 25.6, level with the ME average of 25.6 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.0%
↑ 9% · ME 29.2This facility: 32.0, 9% above the ME average of 29.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.0%
↑ 9% · ME 29.2This facility: 32.0, 9% above the ME average of 29.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
4.1%
↑ 81% · ME 2.2This facility: 4.1, 81% above the ME average of 2.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
4.1%
↑ 81% · ME 2.2This facility: 4.1, 81% above the ME average of 2.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
↑ 55% · ME 4.1This facility: 6.3, 55% above the ME average of 4.1 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
↑ 55% · ME 4.1This facility: 6.3, 55% above the ME average of 4.1 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
10.8%
↑ 154% · ME 4.3This facility: 10.8, 154% above the ME average of 4.3 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
10.8%
↑ 154% · ME 4.3This facility: 10.8, 154% above the ME average of 4.3 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
0.9%
↓ 83% · ME 5.2This facility: 0.9, 83% below the ME average of 5.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
0.9%
↓ 83% · ME 5.2This facility: 0.9, 83% below the ME average of 5.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
3.1%
↓ 73% · ME 11.6This facility: 3.1, 73% below the ME average of 11.6 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
3.1%
↓ 73% · ME 11.6This facility: 3.1, 73% below the ME average of 11.6 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
26.0%
↑ 29% · ME 20.2This facility: 26.0, 29% above the ME average of 20.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
26.0%
↑ 29% · ME 20.2This facility: 26.0, 29% above the ME average of 20.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
↑ 8% · ME 92.3This facility: 99.6, 8% above the ME average of 92.3 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
↑ 8% · ME 92.3This facility: 99.6, 8% above the ME average of 92.3 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
≈ 0% · ME 95.5This facility: 95.7, level with the ME average of 95.5 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
≈ 0% · ME 95.5This facility: 95.7, level with the ME average of 95.5 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
2.8%
↑ 133% · ME 1.2This facility: 2.8, 133% above the ME average of 1.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
2.8%
↑ 133% · ME 1.2This facility: 2.8, 133% above the ME average of 1.2 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.0%
↑ 33% · ME 72.7This facility: 97.0, 33% above the ME average of 72.7 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.0%
↑ 33% · ME 72.7This facility: 97.0, 33% above the ME average of 72.7 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.3%
↑ 6% · ME 74.5This facility: 79.3, 6% above the ME average of 74.5 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.3%
↑ 6% · ME 74.5This facility: 79.3, 6% above the ME average of 74.5 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Sylvia Ross Home-Assisted Living’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 27 Maine nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−1.6% operating margin
+6.1 pts vs prior year
An operating loss in 4 of the last 8 reported years. Other income ($1.5M) turns it into a net profit to $1.2M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends more on payroll than most Maine homes
59.3% payroll share of revenue
ME average 53.4%Rank #6 / 27Payroll % of net patient revenue — State benchmarked This nursing home is ranked 6th out of 27 nursing homes we track in Maine for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Maine average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.9M while revenue rose $1.0M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Maine homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | ME median | Compared with ME homesRank in ME | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $18.7M | +$1.0M | Trend 20172024 | ME median $12.3M | Rank in ME Rank #5 / 27Net patient revenue — State benchmarked This nursing home is ranked 5th out of 27 nursing homes we track in Maine for net patient revenue. Shows this facility's net patient revenue compared to the Maine average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 85% of homes | Above ME median Higher net patient revenue than 85% of ME homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $19.0M | −$0.1M | Trend 20172024 | ME median — | Rank in ME Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.3M | +$1.1M | Trend 20172024 | ME median — | Rank in ME Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −1.6% | +6.1 pts | Trend 20172024 | ME median — | Rank in ME Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $1.5M | — | Trend — | ME median — | Rank in ME Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | $1.2M | +$1.8M | Trend — | ME median — | Rank in ME Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends more of revenue on staff than most Maine homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | ME median | Compared with ME homesRank in ME | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $11.1M | +$1.9M | Trend 20172024 | ME median $7.2M | Rank in ME Rank #5 / 27Payroll costs — State benchmarked This nursing home is ranked 5th out of 27 nursing homes we track in Maine for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Maine average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 85% of homes | Above ME median Higher payroll than 85% of ME homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 59.3% | +7.3 pts | Trend 20172024 | ME median 53.1% | Rank in ME Rank #6 / 27Payroll % of net patient revenue — State benchmarked This nursing home is ranked 6th out of 27 nursing homes we track in Maine for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Maine average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 81% of homes | 5.9 pts over ME average The ME average is 53.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · ME benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Maine payroll average.
% of net patient revenue
Payroll share Operating margin ME payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $15.8M | $16.3M | $17.3M | $17.2M | $14.1M | $13.9M | $17.8M | $18.7M |
| Operating expenses | $15.2M | $16.2M | $17.0M | $16.9M | $14.4M | $16.2M | $19.1M | $19.0M |
| Net patient income | $0.6M | $0.1M | $0.2M | $0.3M | −$0.3M | −$2.3M | −$1.4M | −$0.3M |
| Operating margin | 3.7% | 0.3% | 1.4% | 1.8% | −2.2% | −16.7% | −7.6% | −1.6% |
| Net income | $0.8M | $0.3M | $0.5M | $1.3M | $1.0M | −$0.5M | −$0.6M | $1.2M |
| Payroll costs | $5.1M | $6.9M | $7.3M | $7.1M | $6.2M | $6.1M | $9.2M | $11.1M |
| Payroll share of revenue | 32.4% | 42.3% | 42.1% | 41.2% | 43.9% | 44.0% | 52.0% | 59.3% |
| Beds | 167 | 167 | 167 | 167 | 167 | 167 | 167 | 167 |
| Gross revenue | $21.1M | $22.8M | $24.0M | $22.7M | $17.5M | $17.1M | $22.6M | $24.9M |
| Salaries | $4.5M | $6.1M | $6.3M | $6.2M | $5.5M | $5.5M | $8.3M | $9.9M |
| Wage-related costs | $0.6M | $0.8M | $0.9M | $0.9M | $0.7M | $0.7M | $1.0M | $1.2M |
| Contract labor | $3.9M | $2.7M | $2.8M | $3.3M | $2.6M | $4.0M | $3.0M | $0.8M |
| Other operating costs | $10.1M | $9.3M | $9.8M | $9.8M | $8.2M | $10.1M | $9.9M | $7.9M |
| Net patient revenue per day | $281 | $283 | $301 | $308 | $296 | $288 | $322 | $330 |
| Cost per day | $271 | $282 | $297 | $303 | $302 | $336 | $347 | $336 |
| Average length of stay | 55.5 days | 46.4 days | 52.4 days | 59.8 days | 94.3 days | 91.0 days | 71.0 days | 61.2 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
499 admissions · FY2024
Residents admitted during the year.
Medicare
226 · 45%
Medicaid
240 · 48%
Private pay & other
33 · 7%
Resident snapshot
91 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
26 · 29%
Medicaid
50 · 55%
Private pay & other
15 · 16%
Leaving
564 discharges · FY2024
Residents discharged during the year.
Medicare
187 · 33%
Medicaid
140 · 25%
Private pay & other
237 · 42%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Living Spaces & Floor Plans for Sylvia Ross Home-Assisted Living
Places of interest near Sylvia Ross Home-Assisted Living
0.0 miles from city center
Estimated distance in miles from Bangor's city center to Sylvia Ross Home-Assisted Living's address, calculated via Google Maps.
Calculate Travel Distance to Sylvia Ross Home-Assisted Living
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Info below is compiled from CMS reports & the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maine average is: 53.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Westgate Manor | NH AL HOS MC PC RESC RC SNF | Bangor | 65
Facility
65
ME AVG
66
Rank
#21 / 40 | A+ |
96.0%
Facility
96.0%
ME AVG
84.3%
Rank
#8 / 34 | +14% | 4.53
Facility
4.53
ME AVG
4.67
Rank
#10 / 29 | +32% | -3% | $0
Facility
$0
ME AVG
$20.7k
Rank
#1 / 29 | 18
Facility
18
ME AVG
30.7
Rank
#3 / 29 | 6.0
Facility
6.0
ME AVG
6.2
Rank
#16 / 29 | - | 62 | A- |
23
Facility
23
ME AVG
44
Rank
#29 / 43 | Rebecca Lopiansky | $12.0MFiscal year ending 12/2024
Facility
$12.0MFiscal year ending 12/2024
ME AVG
$19.7M
Rank
#18 / 27 | $6.5MFiscal year ending 12/2024
Facility
$6.5MFiscal year ending 12/2024
ME AVG
$8.1M
Rank
#16 / 27 | 54.5%Fiscal year ending 12/2024
Facility
54.5%Fiscal year ending 12/2024
ME AVG
53.4%
Rank
#10 / 27 | 205105 | ||||
| Sylvia Ross Home-Assisted Living | NH AL HOS MC SNF | Broadway Bangor | 103
Facility
103
ME AVG
66
Rank
#10 / 40 | B |
37.9%
Facility
37.9%
ME AVG
84.3%
Rank
#33 / 34 | -55% | 4.60
Facility
4.60
ME AVG
4.67
Rank
#14 / 29 | +20% | -2% | $8.0k
Facility
$8.0k
ME AVG
$20.7k
Rank
#17 / 29 | 38
Facility
38
ME AVG
30.7
Rank
#22 / 29 | 5.4
Facility
5.4
ME AVG
6.2
Rank
#11 / 29 | 1 | 39 | - |
95
Facility
95
ME AVG
44
Rank
#1 / 43 | Wanda Pelkey | $18.7MFiscal year ending 12/2024
Facility
$18.7MFiscal year ending 12/2024
ME AVG
$19.7M
Rank
#5 / 27 | $11.1MFiscal year ending 12/2024
Facility
$11.1MFiscal year ending 12/2024
ME AVG
$8.1M
Rank
#5 / 27 | 59.3%Fiscal year ending 12/2024
Facility
59.3%Fiscal year ending 12/2024
ME AVG
53.4%
Rank
#6 / 27 | 205064 | ||||
| Brewer Rehab and Living Center | NH HOS PC RC SNF | Brewer | 111
Facility
111
ME AVG
66
Rank
#5 / 40 | A |
90.3%
Facility
90.3%
ME AVG
84.3%
Rank
#17 / 34 | +7% | 4.71
Facility
4.71
ME AVG
4.67
Rank
#10 / 29 | +18% | +1% | $0
Facility
$0
ME AVG
$20.7k
Rank
#1 / 29 | 31
Facility
31
ME AVG
30.7
Rank
#18 / 29 | 5.2
Facility
5.2
ME AVG
6.2
Rank
#10 / 29 | - | 100 | - |
49
Facility
49
ME AVG
44
Rank
#18 / 43 | Vk Health Facilities, LLC | $18.1MFiscal year ending 12/2024
Facility
$18.1MFiscal year ending 12/2024
ME AVG
$19.7M
Rank
#7 / 27 | $9.1MFiscal year ending 12/2024
Facility
$9.1MFiscal year ending 12/2024
ME AVG
$8.1M
Rank
#11 / 27 | 50.2%Fiscal year ending 12/2024
Facility
50.2%Fiscal year ending 12/2024
ME AVG
53.4%
Rank
#20 / 27 | 205062 | ||||
| Eastside Center for Health and Rehabilitation | NH HOS PC RC SNF | Bangor (Tree Streets) | 69
Facility
69
ME AVG
66
Rank
#19 / 40 | B- |
90.9%
Facility
90.9%
ME AVG
84.3%
Rank
#12 / 34 | +8% | 3.87
Facility
3.87
ME AVG
4.67
Rank
#21 / 29 | +20% | -17% | $11.2k
Facility
$11.2k
ME AVG
$20.7k
Rank
#21 / 29 | 33
Facility
33
ME AVG
30.7
Rank
#19 / 29 | 4.7
Facility
4.7
ME AVG
6.2
Rank
#5 / 29 | 1 | 63 | - |
17
Facility
17
ME AVG
44
Rank
#36 / 43 | Robert Cleaves | $9.8MFiscal year ending 12/2024
Facility
$9.8MFiscal year ending 12/2024
ME AVG
$19.7M
Rank
#23 / 27 | $5.2MFiscal year ending 12/2024
Facility
$5.2MFiscal year ending 12/2024
ME AVG
$8.1M
Rank
#19 / 27 | 53.1%Fiscal year ending 12/2024
Facility
53.1%Fiscal year ending 12/2024
ME AVG
53.4%
Rank
#13 / 27 | 205106 | ||||
| Bangor Nursing & Rehabilitation Center | NH MC RC SNF | Bangor | 60
Facility
60
ME AVG
66
Rank
#23 / 40 | C |
89.3%
Facility
89.3%
ME AVG
84.3%
Rank
#22 / 34 | +6% | 4.04
Facility
4.04
ME AVG
4.67
Rank
#19 / 29 | +20% | -13% | $12.8k
Facility
$12.8k
ME AVG
$20.7k
Rank
#24 / 29 | 61
Facility
61
ME AVG
30.7
Rank
#28 / 29 | 8.7
Facility
8.7
ME AVG
6.2
Rank
#26 / 29 | 1 | 54 | - |
13
Facility
13
ME AVG
44
Rank
#38 / 43 | Phillip Bennett | $7.8MFiscal year ending 12/2024
Facility
$7.8MFiscal year ending 12/2024
ME AVG
$19.7M
Rank
#26 / 27 | $2.4MFiscal year ending 12/2024
Facility
$2.4MFiscal year ending 12/2024
ME AVG
$8.1M
Rank
#27 / 27 | 31%Fiscal year ending 12/2024
Facility
31%Fiscal year ending 12/2024
ME AVG
53.4%
Rank
#25 / 27 | 205020 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other ME nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Maine
Sylvia Ross Home-Assisted Living is located in BROADWAY BANGOR, Maine.
Here are the financial assistance programs available to residents in Maine.
Frequently Asked Questions about Sylvia Ross Home-Assisted Living
Is Sylvia Ross Home-Assisted Living in a walkable area?
Sylvia Ross Home-Assisted Living has a walk score of 95. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
What is the license number of Sylvia Ross Home-Assisted Living?
According to ME state health department records, Sylvia Ross Home-Assisted Living's license number is ALF2047.
When does Sylvia Ross Home-Assisted Living's license expire?
According to ME state health department records, Sylvia Ross Home-Assisted Living's license expires on April 24, 2028.
What is the occupancy rate at Sylvia Ross Home-Assisted Living?
Sylvia Ross Home-Assisted Living's occupancy is 37.9%.
How long has Sylvia Ross Home-Assisted Living been in business?
Sylvia Ross Home-Assisted Living has been operating for approximately 14 years, based on available licensing and registration records.
Does Sylvia Ross Home-Assisted Living have different floorplan options?
Yes — see the floorplan options available at Sylvia Ross Home-Assisted Living on this page.
Are pets allowed at Sylvia Ross Home-Assisted Living?
No, Sylvia Ross Home-Assisted Living has a no-pet policy.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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