Shadow Mountain Memory Care

Overview of Shadow Mountain Memory Care

Located in the neighborhood of Phoenix, Arizona, Shadow Mountain Memory Care is a premiere senior living community designed for residents dealing with Alzheimer’s Disease, dementia and other forms of memory loss. Here, residents are offered with exceptional, compassionate care tailored to their individual needs and preferences. The community designed their environment and accommodations to offer utmost comfort and safety, while accommodating residents’ specific needs.

Dedicated to helping its residents continue living full, connected lives, the community offers them with various activities and specialized programming that provides them the engagement and stimulation they need to exercise their cognitive functions and memory. Meals here are made from scratch to make sure they are fresh, delicious, and packed with the freshest ingredients and all the nutrients residents need to stay nourished and healthy. Various community features and conveniences are also offered to provide residents with a worry-free lifestyle.

(480) 530-5706

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

5 years in operation

An established community with some operational experience and growing routines.

Walk Score: 70 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A- (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Services

Directed Care Services (capacity: 72)

Personal Care Services

Supervisory Care Services

About this community

Facility TypeAssisted Living Center

StatusActive

IssuanceSeptember 12, 2020

ExpirationAugust 12, 2026

License NumberAL11632C

QualificationHealth Care

Shadow Mountain Memory Care is administrated by Misty Farnstrom.

What does this home offer?

Pets Allowed

Room Sizes: 278 / 381 / 416 / 423 / 507 sq. ft

Housing Options: Private / Companion Suites

Building Type: Single-story

Dining Services

Beauty Services

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

Music and Arts Classes

Types of Care at Shadow Mountain Memory Care

Memory Care Respite Care

Since 2022 · 4 years of data 4 deficiencies 8 complaints 9 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arizona state average

Overall vs. AZ average

Latest Inspection October 21, 2024 Complaint No deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	4	9	This facility has 56% fewer total deficiencies than a typical Arizona assisted living residence (4 vs. AZ avg 9).↓ 56% better
Deficiencies per year Average deficiencies per year since 2022.	1	2.3	This facility has 57% fewer deficiencies per year than a typical Arizona assisted living residence (1 vs. AZ avg 2.3).↓ 57% better
Deficiencies per inspection Average deficiencies per inspection.	0.4	1.8	This facility has 78% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.4 vs. AZ avg 1.8).↓ 78% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	9	5	This facility has 80% more total inspections than a typical Arizona assisted living residence (9 vs. AZ avg 5).↑ 80% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	8	6	This facility has 33% more total complaints than a typical Arizona assisted living residence (8 vs. AZ avg 6).↑ 33% worse
Complaints per year Average complaints per year since 2022.	2	1.5	This facility has 33% more complaints per year than a typical Arizona assisted living residence (2 vs. AZ avg 1.5).↑ 33% worse

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Living Spaces & Floor Plans for Shadow Mountain Memory Care

Shadow Mountain Memory Care1 2

Shadow Mountain Memory Care4 2

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Shadow Mountain Memory Care2 2

13.0 miles from city center Estimated distance in miles from Phoenix's city center to Shadow Mountain Memory Care's address, calculated via Google Maps. — 3.31 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Compare Memory Care around Phoenix

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

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Brookdale Central Paradise Valley	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Phoenix (Paradise Valley Village)	155	Yes	67	Private / Companion Suites	18	-	Brandy Cooper	6	5	36	6.0
Brookdale Desert Ridge	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Paradise Valley Village)	120	Yes	38	Private / Companion Suites	6	-	Sylvia Mulshine	11	11	46	4.2
Cave Creek Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Cave Creek (Desert View Village)	97	Yes	25	Private / Companion Suites	1	-	Michelle Toft	1	-	-	0.0
Shadow Mountain Memory Care	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Phoenix (Paradise Valley Oasis)	72	Yes	70	Private / Companion Suites	5	A-	Misty Farnstrom	9	8	4	0.4
Haven Springs at North Phoenix	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Phoenix (Paradise Valley Village)	10	No	38	Private / Companion Suites	-	-	Dimple Amin	2	-	-	0.0

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What neighborhood is Shadow Mountain Memory Care in?

Shadow Mountain Memory Care is in the Paradise Valley Oasis neighborhood of AZ 85028.

Is Shadow Mountain Memory Care in a walkable area?

Shadow Mountain Memory Care has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Shadow Mountain Memory Care?

According to state health department records, Shadow Mountain Memory Care's license number is AL11632C.

When does Shadow Mountain Memory Care's license expire?

According to state health department records, Shadow Mountain Memory Care's license expires on August 12, 2026.

Who is the administrator of Shadow Mountain Memory Care?

Misty Farnstrom is the administrator of Shadow Mountain Memory Care.

How many beds does Shadow Mountain Memory Care have?

Shadow Mountain Memory Care has 72 beds.

What is the address of Shadow Mountain Memory Care?

Shadow Mountain Memory Care is located at 10030 N 32nd St, Phoenix, AZ 85028, USA.