2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Pleasant View Home is a 122-bed nonprofit nursing facility at 108 N. Walnut in Inman, Kansas. Managed by the Reno County Nursing Home Society, the community provides a full care continuum for McPherson County residents, including long-term skilled nursing, memory care, and short-term rehabilitation.
As a skilled nursing facility (SNF), the community provides 24-hour clinical nursing care and rehabilitation services under the federal Medicare and Medicaid framework. The facility currently carries a 2-out-of-5-star overall CMS rating. While its health inspection and staffing scores trend above state averages, the lower overall rating is primarily influenced by quality measures, such as hospital readmissions and clinical outcomes, which have historically trended below state benchmarks. Notably, based on current focused health filings, the facility maintains a citations-per-inspection rate of zero.
The staffing model is a significant metric for the facility, providing 6 hours and 33 minutes of total nursing care per resident per day, ranking it among the top 10 in Kansas. Direct care is anchored by high Licensed Practical Nurse (LPN) coverage at 59 minutes daily and nurse aides providing 3 hours and 38 minutes of daily care, both figures exceeding state averages by more than 30%. While Registered Nurse (RN) coverage matches state benchmarks on weekends, physical therapy hours average 1 minute per day, which trends below the state norm. The clinical team coordinates a broad range of services, including home health, adult day care, and outpatient rehabilitation.
The campus is divided into distinct residential wings, including specialized memory care neighborhoods and independent living estates. Residents live in private or semi-private suites equipped with 24-hour emergency call systems and wheelchair-accessible bathrooms. All-inclusive services cover three nutritional meals daily, housekeeping, personal laundry, and maintenance-free living. Social life is supported by an activity center, a library, and outdoor communal gardens, with scheduled transportation available for medical appointments and community shopping trips.
Those seeking a nonprofit community with exceptionally high direct-care staffing levels and a wide service continuum may find this environment appropriate. Individuals evaluating the facility should contact the administration directly to discuss current bed availability and request details on recent quality improvement initiatives before making a final placement decision.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 46m per day | ▲ 7% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▲ 47% State avg: 40m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 38m per day | ▲ 35% State avg: 2h 41m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 46m per day | ▲ 33% State avg: 3h 35m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 30m per day | ■ Avg State avg: 30m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Higher than the Kansas average: 79.5%Pleasant View Home is administered by Michelle Neufeld.
In Kansas, the Department for Aging and Disability Services, Survey and Certification Commission performs the unannounced inspections required for facility licensing and federal certification.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Kansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | KS Average | vs. KS Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 26 | 100 | This facility has 74% fewer total deficiencies than a typical Kansas assisted living residence (26 vs. KS avg 100).↓ 74% better |
|
Deficiencies per year
Average deficiencies per year since 2012.
| 1.9 | 7.1 | This facility has 73% fewer deficiencies per year than a typical Kansas assisted living residence (1.9 vs. KS avg 7.1).↓ 73% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
State average N/A
Last Health inspection on Apr 2025
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 22 citations resulted from standard inspections; and 3 of 22 resulted from complaint investigations.
In line with State averageState average: N/A
In line with State averageState average: N/A
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with State averageState average ratio: 0 : 0
0% compared with State averageState average: 0 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
15 total: 7 full-time employees and 8 contractors.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursAssists with medical care and medications.
35 total: 25 full-time employees and 10 contractors.
35
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursHelps with daily care and mobility.
118 total: 86 full-time employees and 32 contractors.
118
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,011 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 86 | 32 | 118 | 23,505 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 25 | 10 | 35 | 7,760 | 92 | 100% | 7.4 |
| Registered Nurse | 7 | 8 | 15 | 3,132 | 92 | 100% | 7.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,702 | 78 | 85% | 7.3 |
| Medication Aide/Technician | 0 | 9 | 9 | 994 | 73 | 79% | 8.9 |
| Speech Language Pathologist | 0 | 4 | 4 | 837 | 70 | 76% | 4.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 541 | 63 | 68% | 7.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 478 | 70 | 76% | 6.8 |
| Nurse Practitioner | 1 | 0 | 1 | 465 | 62 | 67% | 7.5 |
| Administrator | 1 | 0 | 1 | 405 | 54 | 59% | 7.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 325 | 61 | 66% | 5.3 |
| Physical Therapy Assistant | 0 | 5 | 5 | 189 | 48 | 52% | 3.7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 126 | 47 | 51% | 2.2 |
| Qualified Social Worker | 0 | 2 | 2 | 72 | 27 | 29% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 22 | 4 | 4% | 5.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 18 | 7 | 8% | 2.6 |
| Medical Director | 0 | 1 | 1 | 11 | 11 | 12% | 1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.3
27% worse than State averageState average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.1
21% worse than State averageState average: 20.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
29.2%
53% worse than State averageState average: 19.0%
Percent of long-stay residents whose ability to move independently worsened
20.8%
7% worse than State averageState average: 19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.3%
7% worse than State averageState average: 23.8%
Percent of long-stay residents experiencing one or more falls with major injury
6.4%
46% worse than State averageState average: 4.4%
Percent of long-stay high risk residents with pressure ulcers
3.2%
32% better than State averageState average: 4.6%
Percent of long-stay residents with a urinary tract infection
4.4%
39% worse than State averageState average: 3.1%
Percent of long-stay residents who lose too much weight
6.9%
36% worse than State averageState average: 5.1%
Percent of long-stay residents who have depressive symptoms
5.3%
In line with State averageState average: 5.2%
Percent of long-stay residents who received an antipsychotic medication
10.6%
38% better than State averageState average: 16.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.9%
9% worse than State averageState average: 91.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
In line with State averageState average: 95.5%
Number of hospitalizations per 1,000 long-stay resident days.
2.35
28% worse than State averageState average: 1.84
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.26
5% worse than State averageState average: 2.16
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.4%
5% better than State averageState average: 75.6%
Percent of short-stay residents who newly received an antipsychotic medication
4.9%
124% worse than State averageState average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
24% better than State averageState average: 73.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.7%
12% worse than State averageState average: 23.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
19.5%
67% worse than State averageState average: 11.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.4%
213% worse than State averageState average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
52.6%
In line with State averageState average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
48.4%
In line with State averageState average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
31% of new residents, usually for short-term rehab.
36% of new residents, often for short stays.
33% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
81Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Pleasant View Home from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under private pay (36% of admissions), and a typical private pay stay runs around 1 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Inman's city center to Pleasant View Home's address, calculated via Google Maps.
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Pleasant View Home is legally operated by Reno County, and administered by Michelle Neufeld.
Pleasant View Home has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to KS state health department records, Pleasant View Home's license number is 175406.
Pleasant View Home's occupancy is 91%.
Pleasant View Home is registered as a non-profit in KS.
Michelle Neufeld is the administrator of Pleasant View Home.
Pleasant View Home has 122 beds.
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