Total health inspections
9
Arkansas average 4.2
Last Health inspection on Apr 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Little Rock
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Encore at West Little Rock
Nursing Home in Little Rock
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Encore at West Little Rock
For over two decades, Encore at West Little Rock has remained a beacon of excellence, catering to the diverse needs of the senior community in Arkansas. With a holistic approach, they offer a comprehensive range of long-term care and short-term rehabilitation services. Their dedicated team of professionals is available round-the-clock, equipped with advanced medical resources to meet any healthcare needs. Whether it’s providing exceptional post-hospital or post-surgical care, their expertise shines through, fostering a nurturing environment that promotes healing and well-being.
With personalized therapeutic approaches and specialized dietary considerations, residents receive the utmost care tailored to their requirements. From immersive culinary experiences to embracing the wonders of technology, residents are encouraged to explore their passions and embark on new adventures. The therapeutic power of pet companionship is harnessed as well, infusing warmth and companionship into everyday life. As a Medicare-approved institution, Encore’s commitment to excellence is undeniable.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
97
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
75.4%
Residents per day (avg)
74
Occupancy rate
75.4%
Residents per day (avg)
74
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
69% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
11% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Privately-owned community
Home revenue
$8.1M
Operating loss
-$515.1K
Privately-owned community
Home revenue
$8.1M
Operating loss
-$515.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.6M
Walk Score: 51 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Types of Care at Encore at West Little Rock
Nursing Home
Memory Care
Health Inspection History
Inspections
Total health citations
22
Arkansas average 21.8
Citations per inspection
2.44
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 22 citations resulted from standard inspections; and 8 of 22 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
20 moderate citations
2 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 08, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Feb 08, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 08, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 08, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 08, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 08, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Little Rock The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Filter by care type
Encore at West Little Rock
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Little Rock (Rainwood Cove)
97
75.4%
+6%
4.26
-9%
0
22
2.4
0
74
-
51
Nichols, Courtney
$8.1M
$4.0M
49.4%
45390
Hickory Heights Health & Rehab
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Little Rock
120
95.0%
+33%
4.78
+2%
0
23
5.8
0
97
A+
10
Phillips, Renee
$17.0M
$6.0M
35.5%
45455
The Green House Cottages of Poplar Grove
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Little Rock (Leander)
118
93.8%
+32%
6.16
+32%
0
34
3.4
0
106
A+
31
Marybret, Llc
$15.4M
$6.6M
42.7%
45466
The Blossoms at Midtown Rehab & Nursing Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Little Rock (Hillcrest)
154
59.4%
-17%
3.93
-16%
0
26
4.3
0
85
-
63
West Markham Street Operating Llc
$13.1M
$4.4M
33.5%
45450
Good Shepherd Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Little Rock (John Barrow)
120
89.8%
+26%
3.98
-15%
0
35
7.0
0
96
-
1
Lamb, Bobby
$17.5M
$5.3M
30.3%
45343
Places of interest near Encore at West Little Rock
8.3 miles from city center — 0.11 miles to nearest hospital (Physical Therapy Institute-West Little Rock)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
115
Employees
97
Contractors
18
Staff to resident ratio
1.62:1
0% compared with Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
40
Average shift
8 hours
0% compared with Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
29,032
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
56
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.7%
1,664 contractor hours this quarter
Physical Therapy Assistant: 4
Clinical Nurse Specialist: 3
Respiratory Therapy Technician: 3
Physical Therapy Aide: 2
Speech Language Pathologist: 2
Qualified Social Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 56 | 0 | 56 | 16,678 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,795 | 91 | 100% | 9.2 |
| Registered Nurse | 9 | 0 | 9 | 1,532 | 85 | 93% | 9.6 |
| Clinical Nurse Specialist | 7 | 3 | 10 | 1,440 | 89 | 98% | 7.8 |
| RN Director of Nursing | 2 | 0 | 2 | 732 | 63 | 69% | 7.1 |
| Medication Aide/Technician | 1 | 0 | 1 | 631 | 60 | 66% | 10.5 |
| Nurse Practitioner | 4 | 0 | 4 | 551 | 65 | 71% | 8.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 501 | 62 | 68% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 477 | 60 | 66% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 447 | 65 | 71% | 6.9 |
| Speech Language Pathologist | 0 | 2 | 2 | 409 | 64 | 70% | 6.4 |
| Qualified Social Worker | 0 | 1 | 1 | 238 | 60 | 66% | 4 |
| Medical Director | 0 | 1 | 1 | 32 | 12 | 13% | 2.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 21 | 22 | 24% | 0.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 19 | 4 | 4% | 3.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 11 | 3 | 3% | 3.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 8 | 3 | 3% | 2.7 |
56 Certified Nursing Assistant
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
9 Registered Nurse
% of Days
93%
10 Clinical Nurse Specialist
% of Days
98%
2 RN Director of Nursing
% of Days
69%
1 Medication Aide/Technician
% of Days
66%
4 Nurse Practitioner
% of Days
71%
1 Administrator
% of Days
70%
1 Dietitian
% of Days
68%
1 Mental Health Service Worker
% of Days
66%
4 Physical Therapy Assistant
% of Days
71%
2 Speech Language Pathologist
% of Days
70%
1 Qualified Social Worker
% of Days
66%
1 Medical Director
% of Days
13%
3 Respiratory Therapy Technician
% of Days
24%
2 Physical Therapy Aide
% of Days
4%
1 Occupational Therapy Aide
% of Days
3%
1 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
71 residents
Residents by payment source
Medicare
3 residents (4.2%)
Medicaid
50 residents (70.4%)
Private pay or other
18 residents (25.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.0
62% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
4.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
4.8
64% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
Percent of long-stay residents whose need for help with daily activities has increased
4.3%
63% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
6.8%
Percent of long-stay residents whose ability to move independently worsened
6.8%
49% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.2%
79% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
44% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.4%
Percent of long-stay high risk residents with pressure ulcers
1.4%
70% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.1%
Percent of long-stay residents who received an antipsychotic medication
9.1%
13% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
5% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
10% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
21% better than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Encore at West Little Rock based on CMS SNF Cost Reports.
Occupancy Rate
75.4%
↓ 9.2pp vs 2022
Net Income
-$515.1K
↓ ~$1.1M vs 2022
Total Payroll
$4.9M
↓ ~$1.1M vs 2022
Profit Margin
-6.3%
↓ 12.1pp vs 2022
Loading trend charts...
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