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For more than 55 years, Ridgecrest Village has continued to provide a vibrant and purposeful atmosphere, which is why they have been recognized as one of the best retirement communities in Davenport– trusted to be the best among assisted living facilities.
The senior living home offers housing for independent living, assisted living, memory care, rehabilitation, and respite care– offering resort-like hospitality. Ridgecrest Village ensures that you find the home where you belong.
Doug Shook serves as the Health Services Administrator at Ridgecrest Village, overseeing health-related services within the community. His role supports the well-being and care coordination for residents, contributing to the community's commitment to quality senior living.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
May offer a more intimate, personalized care environment.
Lower occupancy suggests more openings may be available.
Most residents typically stay for a few weeks or months before returning home or moving on.
74% of new residents, usually for short-term rehab.
25% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
In line with Iowa average
Ridgecrest Village is administrated by Trudy Whittington.
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-storey
Transportation Services
Fitness and Recreation
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
6 visits/inspections triggered by complaints
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
The most recent inspection on October 30, 2025 found the facility in substantial compliance after correcting deficiencies cited in the prior October 2, 2025 survey, which included issues related to abuse prevention, dialysis care, food safety, quality assurance, and infection control. Earlier inspections showed a pattern of deficiencies involving resident dignity and respect, care planning, medication management, infection prevention, and staff supervision, with some substantiated complaints of neglect and abuse. Enforcement actions such as immediate jeopardy related to medication errors were noted in the September 2024 inspection, but no fines or license suspensions were listed in the available reports. Complaint investigations were mixed, with several substantiated cases involving abuse and neglect, while others were unsubstantiated. The facility appears to have made improvements recently by correcting cited deficiencies promptly, though prior inspections revealed ongoing challenges in multiple care and safety areas.
Iowa average 4.9
Last Health inspection on Oct 2025
Iowa average 21.7
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 43 citations resulted from standard inspections; 6 of 43 resulted from complaint investigations; and 7 of 43 came from combined inspections (standard and complaint).
2
233% worse than Iowa average
Iowa average: 0.6
1
11% worse than Iowa average
Iowa average: 0.9
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 02, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Oct 02, 2025
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Mar 19, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
3.9 miles from city center — 1.93 miles to nearest hospital (Hy-Vee Pharmacy)
4130 Northwest Blvd, Davenport, IA 52806
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
60% better than Iowa average
Iowa average ratio: 2.00:1
5% better than Iowa average
Iowa average: 7.4 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This role is partially covered by contractors.
Total hours from contractors
3,810 contractor hours this quarter
| Certified Nursing Assistant | 51 | 46 | 97 | 11,864 | 91 | 100% | 8 |
| Registered Nurse | 12 | 20 | 32 | 4,032 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 8 | 9 | 17 | 2,400 | 89 | 98% | 8.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 858 | 65 | 71% | 7.7 |
| RN Director of Nursing | 2 | 0 | 2 | 648 | 70 | 77% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 495 | 62 | 68% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 439 | 61 | 67% | 7.2 |
| Dental Services Staff | 1 | 0 | 1 | 438 | 58 | 64% | 7.5 |
| Speech Language Pathologist | 0 | 1 | 1 | 404 | 63 | 69% | 6.4 |
| Administrator | 1 | 0 | 1 | 360 | 45 | 49% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 260 | 35 | 38% | 7.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 134 | 37 | 41% | 3.6 |
| Qualified Social Worker | 0 | 1 | 1 | 105 | 44 | 48% | 2.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 87 | 33 | 36% | 2.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 69 | 27 | 30% | 2.6 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.7
43% worse than Iowa average
Iowa average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
21% worse than Iowa average
Iowa average: 21.6
Percent of long-stay residents whose need for help with daily activities has increased
27.0%
44% worse than Iowa average
Iowa average: 18.8%
Percent of long-stay residents whose ability to move independently worsened
31.2%
59% worse than Iowa average
Iowa average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.1%
23% better than Iowa average
Iowa average: 26.2%
Percent of long-stay residents experiencing one or more falls with major injury
6.9%
91% worse than Iowa average
Iowa average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
0.0%
100% better than Iowa average
Iowa average: 4.4%
Percent of long-stay residents with a urinary tract infection
2.1%
14% better than Iowa average
Iowa average: 2.5%
Percent of long-stay residents who lose too much weight
8.1%
62% worse than Iowa average
Iowa average: 5.0%
Percent of long-stay residents who have depressive symptoms
7.1%
83% worse than Iowa average
Iowa average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
25.0%
32% worse than Iowa average
Iowa average: 19.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
5% better than Iowa average
Iowa average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Iowa average
Iowa average: 95.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
In line with Iowa average
Iowa average: 85.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa average
Iowa average: 1.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.9%
In line with Iowa average
Iowa average: 73.3%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
41% higher than Iowa average
Iowa average: $48K
18% more fines than Iowa average
Iowa average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Iowa average
Iowa average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2024
Last updated: Jan 2026
Historical financial and operational data for Ridgecrest Village based on CMS SNF Cost Reports.
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