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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
For more than 55 years, Ridgecrest Village has continued to provide a vibrant and purposeful atmosphere, which is why they have been recognized as one of the best retirement communities in Davenport– trusted to be the best among assisted living facilities.
The senior living home offers housing for independent living, assisted living, memory care, rehabilitation, and respite care– offering resort-like hospitality. Ridgecrest Village ensures that you find the home where you belong.
Doug Shook serves as the Health Services Administrator at Ridgecrest Village, overseeing health-related services within the community. His role supports the well-being and care coordination for residents, contributing to the community's commitment to quality senior living.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 138th out of 222 homes in Iowa.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 56m per day | ▲ 27% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 28m per day | ▼ 18% State avg: 34m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 17m per day | ▼ 10% State avg: 2h 32m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 16m per day | ■ Avg State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 53m per day | ▲ 77% State avg: 30m per day · National avg: 28m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
74% of new residents, usually for short-term rehab.
25% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #23 / 223Payroll — State benchmarkedThis home is ranked 23rd out of 223 homes in Iowa.Shows total annual staff payroll benchmarked to the Iowa average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Iowa average: 75.4%Ridgecrest Village is administrated by Trudy Whittington.
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-storey
Transportation Services
Fitness and Recreation
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 54 | 27 | This facility has 100% more total deficiencies than a typical Iowa nursing home (54 vs. IA avg 27). Click this badge to view the full Iowa ranking.↑ 100% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 9 | 4.5 | This facility has 100% more deficiencies per year than a typical Iowa nursing home (9 vs. IA avg 4.5). Click this badge to view the full Iowa ranking.↑ 100% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 1.8 | This facility has 50% more deficiencies per inspection than a typical Iowa nursing home (2.7 vs. IA avg 1.8). Click this badge to view the full Iowa ranking.↑ 50% worse |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 20 | 15 | This facility has 33% more total inspections than a typical Iowa nursing home (20 vs. IA avg 15). Click this badge to view the full Iowa ranking.↑ 33% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 30, 2025 found the facility in substantial compliance after correcting deficiencies cited in the prior October 2, 2025 survey, which included issues related to abuse prevention, dialysis care, food safety, quality assurance, and infection control. Earlier inspections showed a pattern of deficiencies involving resident dignity and respect, care planning, medication management, infection prevention, and staff supervision, with some substantiated complaints of neglect and abuse. Enforcement actions such as immediate jeopardy related to medication errors were noted in the September 2024 inspection, but no fines or license suspensions were listed in the available reports. Complaint investigations were mixed, with several substantiated cases involving abuse and neglect, while others were unsubstantiated. The facility appears to have made improvements recently by correcting cited deficiencies promptly, though prior inspections revealed ongoing challenges in multiple care and safety areas.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIowa average 4.9
Last Health inspection on Oct 2025
Iowa average 21.7
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 43 citations resulted from standard inspections; 6 of 43 resulted from complaint investigations; and 7 of 43 came from combined inspections (standard and complaint).
233% worse than Iowa averageIowa average: 0.6
11% worse than Iowa averageIowa average: 0.9
Corrected
Corrected
Corrected
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Ridgecrest Village is located in Davenport, Iowa.
Here are the financial assistance programs available to residents in Iowa.
3.9 miles from city center
Estimated distance in miles from Davenport's city center to Ridgecrest Village's address, calculated via Google Maps.
— 1.93 miles to nearest hospital (Hy-Vee Pharmacy)
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
60% better than Iowa average
5% better than Iowa average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
3,810 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 51 | 46 | 97 | 11,864 | 91 | 100% | 8 |
| Registered Nurse | 12 | 20 | 32 | 4,032 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 8 | 9 | 17 | 2,400 | 89 | 98% | 8.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 858 | 65 | 71% | 7.7 |
| RN Director of Nursing | 2 | 0 | 2 | 648 | 70 | 77% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 495 | 62 | 68% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 439 | 61 | 67% | 7.2 |
| Dental Services Staff | 1 | 0 | 1 | 438 | 58 | 64% | 7.5 |
| Speech Language Pathologist | 0 | 1 | 1 | 404 | 63 | 69% | 6.4 |
| Administrator | 1 | 0 | 1 | 360 | 45 | 49% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 260 | 35 | 38% | 7.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 134 | 37 | 41% | 3.6 |
| Qualified Social Worker | 0 | 1 | 1 | 105 | 44 | 48% | 2.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 87 | 33 | 36% | 2.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 69 | 27 | 30% | 2.6 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
51Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.7
43% worse than Iowa averageIowa average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
26.1
21% worse than Iowa averageIowa average: 21.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
27.0%
44% worse than Iowa averageIowa average: 18.8%
Percent of long-stay residents whose ability to move independently worsened
31.2%
59% worse than Iowa averageIowa average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.1%
23% better than Iowa averageIowa average: 26.2%
Percent of long-stay residents experiencing one or more falls with major injury
6.9%
91% worse than Iowa averageIowa average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
0.0%
100% better than Iowa averageIowa average: 4.4%
Percent of long-stay residents with a urinary tract infection
2.1%
14% better than Iowa averageIowa average: 2.5%
Percent of long-stay residents who lose too much weight
8.1%
62% worse than Iowa averageIowa average: 5.0%
Percent of long-stay residents who have depressive symptoms
7.1%
83% worse than Iowa averageIowa average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
25.0%
32% worse than Iowa averageIowa average: 19.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
5% better than Iowa averageIowa average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Iowa averageIowa average: 95.3%
Number of hospitalizations per 1,000 long-stay resident days.
0.99
33% better than Iowa averageIowa average: 1.48
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.86
11% better than Iowa averageIowa average: 2.09
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
In line with Iowa averageIowa average: 85.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Iowa averageIowa average: 1.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
70.9%
In line with Iowa averageIowa average: 73.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.6%
39% worse than Iowa averageIowa average: 21.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
19.4%
48% worse than Iowa averageIowa average: 13.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Iowa averageIowa average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.5%
13% better than Iowa averageIowa average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.6%
In line with Iowa averageIowa average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
41% higher than Iowa averageIowa average: $48K
18% more fines than Iowa averageIowa average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Iowa averageIowa average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 26, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2024Last updated: Jan 2026
Historical financial and operational data for Ridgecrest Village based on CMS SNF Cost Reports.
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Ridgecrest Village is in the Northwest Boulevard neighborhood of Davenport.
Ridgecrest Village has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IA state health department records, Ridgecrest Village's license number is 820407.
According to IA state health department records, Ridgecrest Village's license expires on May 12, 2026.
Ridgecrest Village's occupancy is 67%.
The team at Ridgecrest Village can be reached at [email protected].
Trudy Whittington is the administrator of Ridgecrest Village.
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