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Mennowood Retirement Community
Assisted Living, Independent Living & Memory Care · Newport News, VA
Exterior view of Mennowood Retirement Community building Matterport Tour Exterior view of Mennowood Retirement Community Bright interior of a resident's living space Cozy seating area with a fireplace and tea set

Mennowood Retirement Community

Assisted Living, Independent Living & Memory Care · Newport News, VA
13030 Warwick Blvd, Newport News, VA 23602 View map Calculator: See prices in your area
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Overview of Mennowood Retirement Community

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Managed by administrator Thelma Shaffer, Mennowood Retirement Community offers a care continuum in the Warwick Boulevard area of Newport News, Virginia. About 2.7 miles from the city center, it serves occupants across three care levels: assisted living, independent living, and memory care, all under one roof. The facility operates 24/7 with licensed nurses on staff to support residents. Creating a balanced community atmosphere, the 90-bed facility maintains a 73 percent occupancy rate.

The home’s approach accentuates choice in daily life. Residents can select from numerous independent living floor plans tailored to their preferences. The facility also accommodates ambulatory and non-ambulatory occupants via its designated special care units. A full array of licensed nursing support is offered 24/7, providing reassurance for families and a foundation for the care model. The setting bolsters an active lifestyle with amenities designed to engage and stimulate. An on-site art studio, library, fitness center, and beauty shop supply residents and their families with choices for cultural, wellness, and personal care activities. The facility’s location on Warwick Boulevard puts it in a moderately walkable neighborhood with a Walk Score of 53, so some errands can be done on foot, while nearby Bon Secours Mary Immaculate Hospital sits just 2.46 miles away.

Operational matters in areas like resident records, service planning documentation, and medication management protocols have been consistently addressed through state inspections. The facility’s track record mirrors attention to these repeating themes as part of active compliance efforts.

For families contemplating Mennowood Retirement Community, the mix of multi-level care, 24-hour staffing, and activity-focused amenities makes a setting suitable for occupants at different stages of need. For visiting family members and residents who can leave the facility independently, practical benefits are its moderate walk score and proximity to medical services.

Facility Direct Line (757) 249-0355
Facility Direct Line (757) 249-0355
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Bed community size
90-bed community Rank #179 / 365Bed count — State benchmarkedThis home is ranked 179th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 53 / 100 Rank #159 / 435Walk Score — State benchmarkedThis home is ranked 159th out of 435 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
73%
Rank #143 / 297Occupancy rate — State benchmarkedThis home is ranked 143rd out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
66 / 90
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
QualificationSpecial Care Unit | Residential and Assisted Living Care | Non-Ambulatory

Ownership & Operating Entity

Mennowood Retirement Community is administered by Thelma Shaffer.

Profit StatusFor-profit

Contact Information

Business Hours24 hours , 7 days -- 24 hours

Additional Policies & Features

Pets not allowed

Contact Mennowood Retirement Community

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 15 deficiencies 2 complaints 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 5 Better Metrics better than Virginia average:
• Total deficiencies (53% below)
• Inspections with deficiencies (56% below)
• Inspection deficiency rate (11% below)
• Total complaints (71% below)
• Complaints per year (75% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1532 This facility has 53% fewer total deficiencies than a typical Virginia assisted living residence (15 vs. VA avg 32).↓ 53% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 714 This facility has had 50% fewer total inspections than the Virginia average (7 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 49 This facility has 56% fewer inspections with deficiencies than a typical Virginia assisted living residence (4 vs. VA avg 9).↓ 56% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 57%64% This facility has 7 percentage points lower inspection deficiency rate than a typical Virginia assisted living residence (57% vs. VA avg 64%).↓ 7% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 27 This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better
Complaints per year Info Average complaints per year since 2020. 0.31.2 This facility has 75% fewer complaints per year than a typical Virginia assisted living residence (0.3 vs. VA avg 1.2).↓ 75% better
Show Inspection Reports

Managed by Thelma Shaffer

Administrator

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Places of interest near Mennowood Retirement Community

Address 2.7 miles from city center Info Estimated distance in miles from Newport News's city center to Mennowood Retirement Community's address, calculated via Google Maps. — 2.46 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)

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Compare Assisted Living around Newport News

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The Hidenwood
AL
IL
MC
RC
Newport News (Central Newport News)
125
Facility 125
VA AVG 96
Rank #78 / 365
Yes
52
Facility 52
VA AVG 45
Rank #160 / 435
-Mr. Christopher Cook 70.4% -11
73%
Facility 73%
VA AVG 64.3%
Rank #247 / 330
4
Facility 4
VA AVG 7
Rank #181 / 330
24
Facility 24
VA AVG 32
Rank #150 / 271
2.2
Facility 2.2
VA AVG 2.3
Rank #161 / 271
Mennowood Retirement Community
AL
IL
MC
Newport News (North Newport News)
90
Facility 90
VA AVG 96
Rank #179 / 365
No
53
Facility 53
VA AVG 45
Rank #159 / 435
-Thelma Shaffer 73.3% A7
57%
Facility 57%
VA AVG 64.3%
Rank #164 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
15
Facility 15
VA AVG 32
Rank #108 / 271
2.1
Facility 2.1
VA AVG 2.3
Rank #153 / 271
Hilton Plaza Inc.
AL
Newport News (South Newport News)
71
Facility 71
VA AVG 96
Rank #244 / 365
No
57
Facility 57
VA AVG 45
Rank #132 / 435
Private / Semi-Private RoomsMs. Nina Taylor 81.7% -16
69%
Facility 69%
VA AVG 64.3%
Rank #231 / 330
5
Facility 5
VA AVG 7
Rank #200 / 330
93
Facility 93
VA AVG 32
Rank #253 / 271
5.8
Facility 5.8
VA AVG 2.3
Rank #253 / 271
The Huntington Assisted Living
AL
RC
Newport News (Warwick)
52
Facility 52
VA AVG 96
Rank #298 / 365
Yes
55
Facility 55
VA AVG 45
Rank #149 / 435
Studio / 1 BedStephen Berczek--1
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
0
Facility 0
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Golden Care Services
AL
RESC
RC
Newport News (South Newport News)
8
Facility 8
VA AVG 96
Rank #346 / 365
No
41
Facility 41
VA AVG 45
Rank #240 / 435
-Yanova S Mitchener 87.5% -2
100%
Facility 100%
VA AVG 64.3%
Rank #313 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
9
Facility 9
VA AVG 32
Rank #72 / 271
4.5
Facility 4.5
VA AVG 2.3
Rank #241 / 271
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Financial Assistance for
Assisted Living in Virginia

Mennowood Retirement Community is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Mennowood Retirement Community

What neighborhood is Mennowood Retirement Community in?

Mennowood Retirement Community is in the North Newport News neighborhood of Newport News.

Is Mennowood Retirement Community in a walkable area?

Mennowood Retirement Community has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Mennowood Retirement Community?

Mennowood Retirement Community's occupancy is 73%.

Are pets allowed at Mennowood Retirement Community?

No, Mennowood Retirement Community has a no-pet policy.

Does Mennowood Retirement Community operate as a for-profit or non-profit?

Mennowood Retirement Community is registered as a for-profit in VA.

Who is the administrator of Mennowood Retirement Community?

Thelma Shaffer is the administrator of Mennowood Retirement Community.

How many beds does Mennowood Retirement Community have?

Mennowood Retirement Community has 90 beds.

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