Pine Haven Home

Overview of Pine Haven Home

Pine Haven Home is a 120-bed skilled nursing and rehabilitation facility in Philmont, Columbia County, established in 1953 with for-profit corporation ownership. It provides short-term rehabilitation, long-term care, respite care, and specialized memory care for Alzheimer’s and dementia (40 specialized beds). Medicare and Medicaid certified with 89.96 percent occupancy averaging 105-115 residents, it emphasizes individualized recovery-focused care planning and direct hospital specialist access throughout Columbia County.

Pine Haven Home received a three-star overall CMS rating, matching state and national averages of 3.33 and 3.32 respectively. Health inspection rating is two stars; staffing ratings vary two-to-four stars across sources reflecting methodological variance. Quality measures rating is three stars. Recent inspection records documented 28 deficiencies, 46 complaints, and 28 total citations. The facility reported zero federal fines, zero substantiated complaints on record, and zero facility incidents; this represents an operational paradox suggesting effective remediation or complaint resolution protocols coexisting alongside documented deficiency counts. Assisted Living Magazine featured Pine Haven Home as a top skilled nursing facility in New York State.

Pine Haven Home offers physical therapy, occupational therapy, speech-language pathology, dental care, clinical laboratory, psychiatry, social work, physician oversight, and therapeutic activities. The 40-bed Alzheimer’s specialty unit provides specialized memory care programming. Partially sprinklered building infrastructure provides fire protection. The facility maintains 24-hour staffing with experienced nurses and therapists, emphasizing individualized care planning focused on personal recovery goals and functional restoration. The centralized Columbia County location enables expedited access to hospital specialists across virtually all medical disciplines and emergency care.

The three-star overall rating and zero-penalty record contrast with the 28 documented deficiencies, suggesting either effective administrative remediation or potential documentation-reporting disconnect. Staffing rating variance (two-to-four stars) requires clarification regarding resource allocation and nurse-to-resident ratios. The robust Alzheimer’s program (40 beds) and personalized recovery planning distinguish the facility within regional geriatric care options.

Pine Haven Home suits families prioritizing Alzheimer’s specialty care and personalized rehabilitation within a rural-accessible facility, pending verification of staffing adequacy given rating discrepancies, documentation of deficiency corrective actions, and clarification of whether zero-complaint record reflects genuine family satisfaction or limited complaint-reporting accessibility.

(518) 672-4021 info@pinehavencarecenter.com

Staffing hours breakdown

Hours per resident per day — compared to state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	35m per day	▼ 17% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	45m per day	■ Avg State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 18m per day	▼ 40% State avg: 2h 11m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 7m per day	▼ 33% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 57% State avg: 7m per day · National avg: 4m per day
RN (Weekend) Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	26m per day	▼ 7% State avg: 28m per day · National avg: 28m per day

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 41 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

98%

Higher than the New York average: 88.3%

Occupied beds

118 / 120

Average residents per home in New York 166 per day

AwardsFeatured as a top Skilled Nursing Facility in New York State by Assisted Living Magazine.

Facility TypeNursing Home

StatusActive

CountyColumbia

License Number1021301N

Pine Haven Home is legally operated by Pine Haven Operating, LLC (For Profit).

Owner NamePine Haven Operating, LLC (For Profit)

Rehabilitation Services

Respite Care

Short-Term Rehab

Licensed Nurses/CNAs

24-Hour Staffing

Employee Flu Vaccination Rate: 95%

Percentage of facility employees vaccinated against influenza.

Since 2022 · 4 years of data 0 enforcement actions 11 citations 46 complaints 5 inspections 4 complaint investigations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New York state average

Overall vs. NY average

Latest Inspection April 1, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	11	29	This facility has 62% fewer total citations than a typical New York assisted living residence (11 vs. NY avg 29). Click this badge to view the full New York ranking.↓ 62% better
Health citations Violations related to resident care, clinical practices, and day-to-day operations.	7	20	This facility has 65% fewer health citations than a typical New York assisted living residence (7 vs. NY avg 20). Click this badge to view the full New York ranking.↓ 65% better
Life safety citations Violations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York average (4 vs. NY avg 4). Click this badge to view the full New York ranking.— At avg
Citations per year Average citations per year since 2022.	2.8	7.3	This facility has 62% fewer citations per year than a typical New York assisted living residence (2.8 vs. NY avg 7.3). Click this badge to view the full New York ranking.↓ 62% better
Citations per inspection Average citations per inspection.	2.2	3.2	This facility has 31% fewer citations per inspection than a typical New York assisted living residence (2.2 vs. NY avg 3.2). Click this badge to view the full New York ranking.↓ 31% better

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	5	9	This facility has 44% fewer total inspections than a typical New York assisted living residence (5 vs. NY avg 9). Click this badge to view the full New York ranking.↓ 44% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	5	5	This facility has inspections with citations in line with the New York average (5 vs. NY avg 5). Click this badge to view the full New York ranking.— At avg
Inspection citation rate Percentage of inspections that resulted in at least one citation.	100%	56%	This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%). Click this badge to view the full New York ranking.↑ 44% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Metric	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	46	79	This facility has 42% fewer total complaints than a typical New York assisted living residence (46 vs. NY avg 79). Click this badge to view the full New York ranking.↓ 42% better
Complaints per year Average complaints per year since 2022.	11.5	19.8	This facility has 42% fewer complaints per year than a typical New York assisted living residence (11.5 vs. NY avg 19.8). Click this badge to view the full New York ranking.↓ 42% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.39	0.50	This facility has 22% fewer complaints per bed than a typical New York assisted living residence (0.39 vs. NY avg 0.5). Click this badge to view the full New York ranking.↓ 22% better
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	4	15	This facility has 73% fewer complaint investigations than a typical New York assisted living residence (4 vs. NY avg 15). Click this badge to view the full New York ranking.↓ 73% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on April 1, 2025, identified multiple deficiencies including health and life safety code citations, which were mostly level 2 severity and were corrected by June 2025. Earlier inspections showed recurring issues with reporting to the national health safety network and various health and safety concerns such as accident hazards, infection control, staffing, and emergency preparedness. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were not noted in the recent inspections, and no substantiated complaints appeared. The facility’s record shows some recurring deficiencies but also demonstrates correction of cited issues over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Total Cases 4

Active Cases 0

Closed 4 4 Disposed

Most Recent 2018

View full lawsuit report

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Long-stay resident measures

Significantly above average

Hospitalizations per 1,000 days 1.08

37% better than State average

State average: 1.71

ED visits per 1,000 days 0.62

54% better than State average

State average: 1.35

Short-stay resident measures

Significantly above average

Re-hospitalized after SNF stay 16.8%

18% better than State average

State average: 20.6%

Emergency department visits 4.5%

54% better than State average

State average: 9.7%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 40.0%

25% worse than State average

State average: 53.7%

Successful return to home or community 37.7%

25% worse than State average

State average: 50.6%

Compare Assisted Living around Usa

The information below is reported by the New York State Department of Health.

Filter by care type


Pine Haven Home	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Philmont	120	No	41	-
Job Haines Home	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Bloomfield (Bloomfield Avenue)	40	No	85	Studio / 1 Bed / Private / Semi-Private Rooms
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Anton’s Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Boerne	10	No	45	-
Omni Assisted Living of Aberdeen	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Aberdeen	-	No	-	-

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Who is the owner of Pine Haven Home?

The legal owner and operator of Pine Haven Home is Pine Haven Operating, LLC (For Profit).

Is Pine Haven Home in a walkable area?

Pine Haven Home has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Pine Haven Home?

According to NY state health department records, Pine Haven Home's license number is 1021301N.

What is the occupancy rate at Pine Haven Home?

Pine Haven Home's occupancy is 98%.

How many beds does Pine Haven Home have?

Pine Haven Home has 120 beds.

Has Pine Haven Home had any recent deficiencies or citations?

Pine Haven Home has had 11 recently reported deficiencies.

Are there photos of Pine Haven Home?

Yes — there is 1 photo of Pine Haven Home in the photo gallery on this page.