Heritage Springs Memory Care

Overview of Heritage Springs Memory Care

Designed specifically for individuals living with dementia and other forms of cognitive decline, Heritage Springs Memory Care is a nursing community located on Old Cement Road in Muncy, Pennsylvania. The community also provides skilled nursing care and structured support in a specialized setting with a 60-bed capacity. With an occupancy rate of 82%, it serves 49 residents whose needs are centered on memory and cognitive care in a moderately walkable neighborhood.

A comprehensive approach to memory support is reflected throughout daily life, including specialized activities and cognitive enrichment programs that are offered during the day, evenings, and weekends to encourage engagement and meaningful participation. Medication management and psychiatric services are also provided, allowing care teams to address medical and behavioral needs on-site. To help maintain residents’ mobility and function, physical exercise programs and rehabilitative therapies are provided, while assistance with dressing, grooming, and daily routines supports comfort and dignity. Respite care is also available for families seeking temporary support.

With family-focused resources such as organized support groups, the community extends support beyond resident care. Additional services include physical therapy, occupational therapy, home health coordination, and hospice care, providing a broad range of support for individuals with complex medical and emotional needs.

Earlier findings related to documentation practices and staff conduct were addressed through corrective measures, and the most recent inspection reported no deficiencies. This inspection history indicates improvement over time.

Heritage Springs Memory Care provides specialized memory support, skilled nursing services, and family-centered resources for older adults while maintaining compliance with current regulatory standards.

Facility Direct Line (610) 420-7657

60-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 61 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

82%

Similar to the Pennsylvania average: 78.7%

Occupied beds

49 / 60

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

Expiration13/10/2026

CountyLycoming

License Number233270

Owner NameAq Opco Mountoursville

Profit StatusFor-profit

Rehabilitation Services

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Pets not allowed

Volunteer Program

Since 2021 · 5 years of data 26 citations 8 complaints 22 inspections 0 waivers

Inspection Score

2 points below the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
0
vs 0.9 avg
↓ 100% fewer than PA avg

Data reflects the most recent 5 years (since 2021).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average

Overall vs. PA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	26	63	This facility has 59% fewer total citations than a typical Pennsylvania assisted living residence (26 vs. PA avg 63).↓ 59% better Rank #163 / 478 Total citations — State benchmarked This home is ranked 163rd out of 478 homes in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Average citations per inspection.	1.2	5.7	This facility has 79% fewer citations per inspection than a typical Pennsylvania assisted living residence (1.2 vs. PA avg 5.7).↓ 79% better Rank #32 / 478 Citations per inspection — State benchmarked This home is ranked 32nd out of 478 homes in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all inspections conducted at this facility.	22	11	This facility has had 100% more total inspections than the Pennsylvania average (22 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	11	8	This facility has 38% more inspections with citations than a typical Pennsylvania assisted living residence (11 vs. PA avg 8).↑ 38% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	50%	73%	This facility has 23 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (50% vs. PA avg 73%).↓ 23% better Rank #77 / 478 Inspection citation rate — State benchmarked This home is ranked 77th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	8	4	This facility has 100% more total complaints than a typical Pennsylvania assisted living residence (8 vs. PA avg 4).↑ 100% worse Rank #444 / 478 Total complaints — State benchmarked This home is ranked 444th out of 478 homes in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2021.	1.6	0.8	This facility has 100% more complaints per year than a typical Pennsylvania assisted living residence (1.6 vs. PA avg 0.8).↑ 100% worse

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0.0 miles from city center Estimated distance in miles from Muncy's city center to Heritage Springs Memory Care's address, calculated via Google Maps.

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Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Homestead Village	AL IL MC NH SNF	Lancaster (Rohrerstown)	100 Facility 100 PA AVG 94 Rank #202 / 553	Yes	16 Facility 16 PA AVG 46 Rank #558 / 667	Homestead Village Inc	91 Facility 91 PA AVG 83 Rank #112 / 460	5	0 Facility 0 PA AVG 4 Rank #1 / 478	40% Facility 40% PA AVG 72.7% Rank #39 / 478	6 Facility 6 PA AVG 63 Rank #27 / 478	1.2 Facility 1.2 PA AVG 5.7 Rank #32 / 478	Non-Profit	-	-	57.0%	Private Rooms
Dunwoody Village	AL MC NH RC SNF	Newtown Square	81 Facility 81 PA AVG 94 Rank #288 / 553	Yes	64 Facility 64 PA AVG 46 Rank #183 / 667	Dunwoody Village Inc	86 Facility 86 PA AVG 83 Rank #193 / 460	16	3 Facility 3 PA AVG 4 Rank #242 / 478	75% Facility 75% PA AVG 72.7% Rank #312 / 478	58 Facility 58 PA AVG 63 Rank #324 / 478	3.6 Facility 3.6 PA AVG 5.7 Rank #221 / 478	Non-Profit	102 Facility 102 PA AVG 76.9 Rank #94 / 356	1.36	92.6%	Studio / 1 Bed / 2 Bed
Dock Woods	AL IL MC NH RC SNF	Lansdale	80 Facility 80 PA AVG 94 Rank #292 / 553	No	21 Facility 21 PA AVG 46 Rank #523 / 667	Hatfield Mennonite Homes Inc	86 Facility 86 PA AVG 83 Rank #193 / 460	10	2 Facility 2 PA AVG 4 Rank #184 / 478	50% Facility 50% PA AVG 72.7% Rank #77 / 478	29 Facility 29 PA AVG 63 Rank #188 / 478	2.9 Facility 2.9 PA AVG 5.7 Rank #168 / 478	Non-Profit	92 Facility 92 PA AVG 76.9 Rank #123 / 356	1.35	85.0%	Studio / 1 Bed / 2 Bed
Heritage Springs Memory Care	AL MC RC	Muncy	60 Facility 60 PA AVG 94 Rank #398 / 553	No	61 Facility 61 PA AVG 46 Rank #203 / 667	-	81 Facility 81 PA AVG 83 Rank #274 / 460	22	9 Facility 9 PA AVG 4 Rank #444 / 478	50% Facility 50% PA AVG 72.7% Rank #77 / 478	26 Facility 26 PA AVG 63 Rank #163 / 478	1.2 Facility 1.2 PA AVG 5.7 Rank #32 / 478	Profit	-	-	81.7%	-
Beaumont At Bryn Mawr	AL IL NH PC RC SNF	Bryn Mawr (North Ithan Avenue)	18 Facility 18 PA AVG 94 Rank #551 / 553	Yes	8 Facility 8 PA AVG 46 Rank #610 / 667	Beaumont Retirement Community Inc	96 Facility 96 PA AVG 83 Rank #38 / 460	6	1 Facility 1 PA AVG 4 Rank #107 / 478	83% Facility 83% PA AVG 72.7% Rank #392 / 478	17 Facility 17 PA AVG 63 Rank #96 / 478	2.8 Facility 2.8 PA AVG 5.7 Rank #161 / 478	Non-Profit	13 Facility 13 PA AVG 76.9 Rank #352 / 356	1.00	72.2%	1 Bed / 2 Bed

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Who is the owner of Heritage Springs Memory Care?

Heritage Springs Memory Care is legally operated by Aq Opco Mountoursville.

Is Heritage Springs Memory Care in a walkable area?

Heritage Springs Memory Care has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heritage Springs Memory Care?

According to PA state health department records, Heritage Springs Memory Care's license number is 233270.

When does Heritage Springs Memory Care's license expire?

According to PA state health department records, Heritage Springs Memory Care's license expires on 13/10/2026.

What is the occupancy rate at Heritage Springs Memory Care?

Heritage Springs Memory Care's occupancy is 82%.

Are pets allowed at Heritage Springs Memory Care?

No, Heritage Springs Memory Care has a no-pet policy.

Does Heritage Springs Memory Care operate as a for-profit or non-profit?

Heritage Springs Memory Care is registered as a for-profit in PA.

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Overview of Heritage Springs Memory Care

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Additional Policies & Features

Amenities & Lifestyle

Contact Heritage Springs Memory Care

Inspection History

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

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