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Heritage Springs Memory Care
Assisted Living, Memory Care & Respite Care · Muncy, PA
Sign for Heritage Springs Memory Care facility Caregiver feeding a senior resident in a welcoming indoor space Residents and staff interacting in a bright common area Residents interacting with a therapy dog in a cozy common area

Heritage Springs Memory Care

Assisted Living, Memory Care & Respite Care · Muncy, PA
878 Old Cement Road, Muncy, PA 17756 View map Calculator: See prices in your area
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Overview of Heritage Springs Memory Care

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Designed specifically for individuals living with dementia and other forms of cognitive decline, Heritage Springs Memory Care is a nursing community located on Old Cement Road in Muncy, Pennsylvania. The community also provides skilled nursing care and structured support in a specialized setting with a 60-bed capacity. With an occupancy rate of 82%, it serves 49 residents whose needs are centered on memory and cognitive care in a moderately walkable neighborhood.

A comprehensive approach to memory support is reflected throughout daily life, including specialized activities and cognitive enrichment programs that are offered during the day, evenings, and weekends to encourage engagement and meaningful participation. Medication management and psychiatric services are also provided, allowing care teams to address medical and behavioral needs on-site. To help maintain residents’ mobility and function, physical exercise programs and rehabilitative therapies are provided, while assistance with dressing, grooming, and daily routines supports comfort and dignity. Respite care is also available for families seeking temporary support.

With family-focused resources such as organized support groups, the community extends support beyond resident care. Additional services include physical therapy, occupational therapy, home health coordination, and hospice care, providing a broad range of support for individuals with complex medical and emotional needs.

Earlier findings related to documentation practices and staff conduct were addressed through corrective measures, and the most recent inspection reported no deficiencies. This inspection history indicates improvement over time.

Heritage Springs Memory Care provides specialized memory support, skilled nursing services, and family-centered resources for older adults while maintaining compliance with current regulatory standards.

Facility Direct Line (610) 420-7657
Facility Direct Line (610) 420-7657
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Bed community size
60-bed community Rank #399 / 555Bed count — State benchmarkedThis home is ranked 399th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 61 / 100 Rank #204 / 668Walk Score — State benchmarkedThis home is ranked 204th out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
82%
Rank #130 / 518Occupancy rate — State benchmarkedThis home is ranked 130th out of 518 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 518. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Pennsylvania average: 78.7%
Occupied beds
49 / 60
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
Expiration13/10/2026
CountyLycoming
License Number233270

Ownership & Operating Entity

Owner NameAq Opco Mountoursville
Profit StatusFor-profit

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific Programs24-hour onsite staff, Cognitive stimulation through specialized activities, Activity programming throughout the day, evening, and weekends, Medication administration and support managing prescribed medical needs, dressing, grooming, and other daily routines, Physical exercise and rehabilitative therapies, Support groups for families, PT/OT home health and hospice services, Facility-managed medications and delivery, Onsite psychiatric services
Volunteer Program

Contact Heritage Springs Memory Care

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 26 citations 8 complaints 22 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

2 points below the Pennsylvania average for assisted living residences (83/100)

Rank #274 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 274th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 81 out of 100. Letter grade B-. 2 points below the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 3 Worse Metrics worse than Pennsylvania average:
• Inspections with citations (38% above)
• Total complaints (100% above)
• Complaints per year (100% above) 4 Better Metrics better than Pennsylvania average:
• Total citations (59% below)
• Citations per year (59% below)
• Citations per inspection (79% below)
• Inspection citation rate (32% below)
Latest Inspection September 17, 2025 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2663 This facility has 59% fewer total citations than a typical Pennsylvania assisted living residence (26 vs. PA avg 63).↓ 59% better Rank #163 / 478 Total citations — State benchmarked This home is ranked 163rd out of 478 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 5.212.6 This facility has 59% fewer citations per year than a typical Pennsylvania assisted living residence (5.2 vs. PA avg 12.6).↓ 59% better
Citations per inspection Info Average citations per inspection. 1.25.7 This facility has 79% fewer citations per inspection than a typical Pennsylvania assisted living residence (1.2 vs. PA avg 5.7).↓ 79% better Rank #32 / 478 Citations per inspection — State benchmarked This home is ranked 32nd out of 478 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2211 This facility has had 100% more total inspections than the Pennsylvania average (22 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 118 This facility has 38% more inspections with citations than a typical Pennsylvania assisted living residence (11 vs. PA avg 8).↑ 38% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 50%73% This facility has 23 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (50% vs. PA avg 73%).↓ 23% better Rank #77 / 478 Inspection citation rate — State benchmarked This home is ranked 77th out of 478 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 84 This facility has 100% more total complaints than a typical Pennsylvania assisted living residence (8 vs. PA avg 4).↑ 100% worse Rank #444 / 478 Total complaints — State benchmarked This home is ranked 444th out of 478 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 1.60.8 This facility has 100% more complaints per year than a typical Pennsylvania assisted living residence (1.6 vs. PA avg 0.8).↑ 100% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on September 17, 2025 found no deficiencies or citations following a change in legal entity.
  • Several follow-up inspections from 2024 to 2025 showed isolated abuse and resident dignity violations, all corrected with staff terminations and retraining.
  • The October 17, 2023 renewal inspection identified 10 deficiencies including medication errors, food safety, fire drill violations, and incomplete support plans.
Show Inspection Reports

Places of interest near Heritage Springs Memory Care

Address 0.0 miles from city center Info Estimated distance in miles from Muncy's city center to Heritage Springs Memory Care's address, calculated via Google Maps.

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Frequently Asked Questions about Heritage Springs Memory Care

Who is the owner of Heritage Springs Memory Care?

Heritage Springs Memory Care is legally operated by Aq Opco Mountoursville.

Is Heritage Springs Memory Care in a walkable area?

Heritage Springs Memory Care has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heritage Springs Memory Care?

According to PA state health department records, Heritage Springs Memory Care's license number is 233270.

When does Heritage Springs Memory Care's license expire?

According to PA state health department records, Heritage Springs Memory Care's license expires on 13/10/2026.

What is the occupancy rate at Heritage Springs Memory Care?

Heritage Springs Memory Care's occupancy is 82%.

Are pets allowed at Heritage Springs Memory Care?

No, Heritage Springs Memory Care has a no-pet policy.

Does Heritage Springs Memory Care operate as a for-profit or non-profit?

Heritage Springs Memory Care is registered as a for-profit in PA.

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