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Golden Palms Rehabilitation and Retirement is a skilled nursing community in Harlingen, Texas, offering independent living, assisted living, skilled nursing, recovery services, respite care, and on-site therapy. Managed by Keystone Care LLC under the legal entity Santiago Healthcare LLC in Cameron County, this privately owned, 60-bed community is approved to accept both Medicare and Medicaid. With a CMS Certification Number 455672, it achieved an overall CMS score of 3 out of 5 stars, which matches the Texas state average.
The community maintains a 3-star CMS Health Inspection score, which is marginally higher than the Texas average of 2.9, alongside a 2-star staffing score. Over the last three years, it documented 18 total health findings, ranking 12th out of 243 Texas skilled nursing providers for this metric. However, it has faced three federal financial penalties totaling roughly $16,000, an amount 80% lower than the state average of $80,000, with no instances of denied payments. Notably, the most recent thorough state review in December 2023 identified zero deficiencies.
Constant staffing is provided with a caregiver-to-resident ratio of 1.65 to 1, performing 9% better than the state average. Physical therapy hours provided to each resident daily are 250% above the Texas average. The team includes speech language pathologists, physical therapy assistants, respiratory technicians, and occupational therapists. Restaurant-style meals are also served three times a day, and the community provides monthly schedules featuring group excursions, faith-based services, and active councils for residents and families.
It has a current occupancy rate of 82.8%, which is 30% higher than the state mean and ranks 45th out of 252 similar Texas locations. With an average residency of 42 days, the community reflects a clear focus on post-acute recovery for older adults. Additionally, Medicare represents 30% of stays, typically lasting 25 days, while those paying privately make up 69% of admissions and usually stay for about one month. The community also assists long-term Medicaid recipients. Its high numbers for rehabilitation staff, a strong rate of residents returning to their homes at 64.7%, and higher than average occupancy signify steady local interest and positive results.
Golden Palms Rehabilitation and Retirement is a great fit for older adults needing recovery support after a hospital visit and looking for short-term recovery options in the Harlingen area.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 42m per day | ▲ 62% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 12m per day | ▲ 26% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 55m per day | ▼ 5% State avg: 2h 1m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 6m per day | ▲ 4% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 14m per day | ▲ 250% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 25% State avg: 20m per day · National avg: 28m per day |
Golden Palms Rehabilitation and Retirement is legally operated by Santiago Healthcare Llc.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsThese measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
3.86
81% worse than Texas averageTexas average: 2.13
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.18
5% worse than Texas averageTexas average: 2.07
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.3%
13% worse than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.1%
8% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.2%
In line with Texas averageTexas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
64.7%
28% better than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
5.6 miles from city center
Estimated distance in miles from Harlingen's city center to Golden Palms Rehabilitation and Retirement's address, calculated via Google Maps.
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Golden Palms Rehabilitation and Retirement is located in HARLINGEN, Texas.
Here are the financial assistance programs available to residents in Texas.
The information below is reported by the Texas Health and Human Services Commission.
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The legal owner and operator of Golden Palms Rehabilitation and Retirement is Santiago Healthcare Llc.
Golden Palms Rehabilitation and Retirement has 60 beds.
Yes — there are 16 photos of Golden Palms Rehabilitation and Retirement in the photo gallery on this page.
Golden Palms Rehabilitation and Retirement is located at 2101 TREASURE HILLS BOULEVARD.
(956) 430-3100 will put you in contact with the team at Golden Palms Rehabilitation and Retirement.
Golden Palms Rehabilitation and Retirement is in Cameron County.
Yes — Golden Palms Rehabilitation and Retirement is a CMS-certified provider of Medicare and Medicaid.
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