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Lower than the Virginia average: 85.7%Mulberry Creek Assisted Living is administrated by Kailey Joyce.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 32 | This facility has 38% fewer total deficiencies than a typical Virginia nursing home (20 vs. VA avg 32).↓ 38% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 6.7 | 10.7 | This facility has 37% fewer deficiencies per year than a typical Virginia nursing home (6.7 vs. VA avg 10.7).↓ 37% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 2.3 | This facility has 22% fewer deficiencies per inspection than a typical Virginia nursing home (1.8 vs. VA avg 2.3).↓ 22% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 14 | This facility has 21% fewer total inspections than a typical Virginia nursing home (11 vs. VA avg 14).↓ 21% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia nursing home (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 45% | 64% | This facility has 19 percentage points lower inspection violation rate than a typical Virginia nursing home (45% vs. VA avg 64%).↓ 19% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 7 | This facility has 43% fewer total complaints than a typical Virginia nursing home (4 vs. VA avg 7).↓ 43% better |
|
Complaints per year
Average complaints per year since 2023.
| 1.3 | 2.3 | This facility has 43% fewer complaints per year than a typical Virginia nursing home (1.3 vs. VA avg 2.3).↓ 43% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 9, 2025, found one deficiency related to misappropriation of resident funds by a former staff member, which the facility addressed by reimbursing affected residents and involving law enforcement. Earlier inspections showed a pattern of deficiencies mainly involving medication administration, documentation, and administrative compliance, with some substantiated complaints related to medication aide registration and medication practices. Complaint investigations prior to the latest inspection were mostly unsubstantiated, except for one in December 2023 that confirmed issues with medication administration and personnel qualifications. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s inspection history shows some recurring issues with medication management and administrative procedures, with recent monitoring visits indicating efforts to address these concerns.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.0 miles from city center
Estimated distance in miles from Martinsville's city center to Mulberry Creek Assisted Living's address, calculated via Google Maps.
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Mulberry Creek Assisted Living is located in MARTINSVILLE, Virginia.
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Mulberry Creek Assisted Living has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Mulberry Creek Assisted Living's license expires on May 30, 2026.
Mulberry Creek Assisted Living's occupancy is 57%.
Kailey Joyce is the administrator of Mulberry Creek Assisted Living.
Mulberry Creek Assisted Living has 60 beds.
Mulberry Creek Assisted Living has had 11 recently reported deficiencies.
Yes — there are 19 photos of Mulberry Creek Assisted Living in the photo gallery on this page.
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