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Mulberry Creek Assisted Living
Nursing Home, Memory Care & Skilled Nursing · Martinsville, VA
Exterior view of Mulberry Creek Assisted Living facility Cozy private resident room with floral decor Cozy private resident room with floral decor Common area with seating and piano A hallway with a table and lamp in an assisted living facility Dining area with tables set for meals Interior view of a hallway in an assisted living facility Bright corridor with natural light and wall decorations Cozy reading nook with floral chairs and bookshelves A quiet meeting room with a table and chairs Interior common area with seating and television

Mulberry Creek Assisted Living

Nursing Home, Memory Care & Skilled Nursing · Martinsville, VA
400 Blue Ridge Street, Martinsville, VA 24112 View map Calculator: See prices in your area
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Overview of Mulberry Creek Assisted Living

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Mulberry Creek Assisted Living is an assisted living community administered by Kailey Joyce in Martinsville, Virginia, providing dedicated care for older adults requiring assistance with their daily routines. This 60-bed community is currently operating at roughly 57% occupancy, which is ideal for families seeking placement in the Martinsville and Henry County region.

Out of 11 total inspections, five resulted in violations, representing 45.5% of visits, which is notably lower than the Virginia state average of 64.3%. Additionally, the 20 total cumulative deficiencies recorded are well below the state average of 32. During the most recent monitoring visit on October 9, 2025, only a single deficiency was identified involving a financial matter with a former employee. In line with this, the community showed strong accountability by reimbursing the affected residents and involving law enforcement. While earlier reviews mentioned occasional issues with medication administration, documentation, and staff qualifications, a substantiated complaint from December 2023 was addressed. Additionally, no fines or licensing actions were reported.

A wide range of confirmed services are offered, including skilled nursing care provided by licensed nurses and CNAs, rehabilitation options, and memory care programming. A Certified Activity Manager also leads daily engagement efforts to support cognitive wellness and social interaction. Dietary management, medication assistance, beauty and barbershop services, housekeeping, laundry, WiFi, and transportation are among the lifestyle services. The culinary team also ensures that meals, snacks, and refreshments are personalized according to individual care plans, and guests are welcome during visitation hours from 8:00 AM to 8:00 PM.

Mulberry Creek Assisted Living is a practical choice for older adults who require skilled nursing oversight, memory care, or daily living support within a mid-sized environment in Martinsville. The combination of a below-average deficiency count and a proactive management approach to compliance also appeals to local families.

Facility Direct Line (540) 309-5982
Facility Direct Line (540) 309-5982
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Bed community size
60-bed community Rank #273 / 371Bed count — State benchmarkedThis home is ranked 273rd out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 60 / 100 Rank #109 / 449Walk Score — State benchmarkedThis home is ranked 109th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
57%
Rank #242 / 314Occupancy rate — State benchmarkedThis home is ranked 242nd out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
34 / 60
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMay 30, 2026 Expired

Ownership & Operating Entity

Mulberry Creek Assisted Living is administered by Kailey Joyce.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Additional Policies & Features

Visitor PolicyVisitation hours are not restricted; contact the facility for more information.
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Cognitive-Based Care
Wifi
Dietary Management
Beauty & Barbershop Services
Laundry & Housekeeping Services
Transportation Services
Activities
Touring HoursVisiting hours: 8:00 AM-8:00 PM

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Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2023 · 3 years of data 20 deficiencies 4 complaints 11 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 7 Better Metrics better than Virginia average:
• Total deficiencies (38% below)
• Deficiencies per year (37% below)
• Deficiencies per inspection (22% below)
• Inspections with violations (44% below)
• Inspection violation rate (30% below)
• Total complaints (43% below)
• Complaints per year (43% below)
Latest Inspection October 9, 2025 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2032 This facility has 38% fewer total deficiencies than a typical Virginia assisted living residence (20 vs. VA avg 32).↓ 38% better
Deficiencies per year Info Average deficiencies per year since 2023. 6.710.7 This facility has 37% fewer deficiencies per year than a typical Virginia assisted living residence (6.7 vs. VA avg 10.7).↓ 37% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.82.3 This facility has 22% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.8 vs. VA avg 2.3).↓ 22% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1114 This facility has had 21% fewer total inspections than the Virginia average (11 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 59 This facility has 44% fewer inspections with violations than a typical Virginia assisted living residence (5 vs. VA avg 9).↓ 44% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 45%64% This facility has 19 percentage points lower inspection violation rate than a typical Virginia assisted living residence (45% vs. VA avg 64%).↓ 19% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 47 This facility has 43% fewer total complaints than a typical Virginia assisted living residence (4 vs. VA avg 7).↓ 43% better
Complaints per year Info Average complaints per year since 2023. 1.32.3 This facility has 43% fewer complaints per year than a typical Virginia assisted living residence (1.3 vs. VA avg 2.3).↓ 43% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on October 9, 2025, found one deficiency for misappropriation of resident funds, which was reimbursed and led to criminal charges against a former staff member.
  • The December 8, 2023 complaint investigation substantiated violations in medication aide registration, medication administration errors, and incomplete medication documentation.
  • Renewal inspections in April and March 2025 cited multiple deficiencies in medication administration, documentation, and resident care-related paperwork, showing ongoing compliance challenges.
Show Inspection Reports

Places of interest near Mulberry Creek Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from Martinsville's city center to Mulberry Creek Assisted Living's address, calculated via Google Maps.

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Frequently Asked Questions about Mulberry Creek Assisted Living

Is Mulberry Creek Assisted Living in a walkable area?

Mulberry Creek Assisted Living has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Mulberry Creek Assisted Living's license expire?

According to VA state health department records, Mulberry Creek Assisted Living's license expires on May 30, 2026.

What is the occupancy rate at Mulberry Creek Assisted Living?

Mulberry Creek Assisted Living's occupancy is 57%.

Who is the administrator of Mulberry Creek Assisted Living?

Kailey Joyce is the administrator of Mulberry Creek Assisted Living.

How many beds does Mulberry Creek Assisted Living have?

Mulberry Creek Assisted Living has 60 beds.

Has Mulberry Creek Assisted Living had any recent deficiencies?

Mulberry Creek Assisted Living has had 11 recently reported deficiencies.

Are there photos of Mulberry Creek Assisted Living?

Yes — there are 10 photos of Mulberry Creek Assisted Living in the photo gallery on this page.

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