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Mulberry Creek Assisted Living is an assisted living community administered by Kailey Joyce in Martinsville, Virginia, providing dedicated care for older adults requiring assistance with their daily routines. This 60-bed community is currently operating at roughly 57% occupancy, which is ideal for families seeking placement in the Martinsville and Henry County region.
Out of 11 total inspections, five resulted in violations, representing 45.5% of visits, which is notably lower than the Virginia state average of 64.3%. Additionally, the 20 total cumulative deficiencies recorded are well below the state average of 32. During the most recent monitoring visit on October 9, 2025, only a single deficiency was identified involving a financial matter with a former employee. In line with this, the community showed strong accountability by reimbursing the affected residents and involving law enforcement. While earlier reviews mentioned occasional issues with medication administration, documentation, and staff qualifications, a substantiated complaint from December 2023 was addressed. Additionally, no fines or licensing actions were reported.
A wide range of confirmed services are offered, including skilled nursing care provided by licensed nurses and CNAs, rehabilitation options, and memory care programming. A Certified Activity Manager also leads daily engagement efforts to support cognitive wellness and social interaction. Dietary management, medication assistance, beauty and barbershop services, housekeeping, laundry, WiFi, and transportation are among the lifestyle services. The culinary team also ensures that meals, snacks, and refreshments are personalized according to individual care plans, and guests are welcome during visitation hours from 8:00 AM to 8:00 PM.
Mulberry Creek Assisted Living is a practical choice for older adults who require skilled nursing oversight, memory care, or daily living support within a mid-sized environment in Martinsville. The combination of a below-average deficiency count and a proactive management approach to compliance also appeals to local families.
Lower than the Virginia average: 85.7%Mulberry Creek Assisted Living is administrated by Kailey Joyce.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 32 | This facility has 38% fewer total deficiencies than a typical Virginia nursing home (20 vs. VA avg 32).↓ 38% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 6.7 | 10.7 | This facility has 37% fewer deficiencies per year than a typical Virginia nursing home (6.7 vs. VA avg 10.7).↓ 37% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 2.3 | This facility has 22% fewer deficiencies per inspection than a typical Virginia nursing home (1.8 vs. VA avg 2.3).↓ 22% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 14 | This facility has 21% fewer total inspections than a typical Virginia nursing home (11 vs. VA avg 14).↓ 21% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia nursing home (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 45% | 64% | This facility has 19 percentage points lower inspection violation rate than a typical Virginia nursing home (45% vs. VA avg 64%).↓ 19% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 7 | This facility has 43% fewer total complaints than a typical Virginia nursing home (4 vs. VA avg 7).↓ 43% better |
|
Complaints per year
Average complaints per year since 2023.
| 1.3 | 2.3 | This facility has 43% fewer complaints per year than a typical Virginia nursing home (1.3 vs. VA avg 2.3).↓ 43% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
0.0 miles from city center
Estimated distance in miles from Martinsville's city center to Mulberry Creek Assisted Living's address, calculated via Google Maps.
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Mulberry Creek Assisted Living is located in MARTINSVILLE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Mulberry Creek Assisted Living has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Mulberry Creek Assisted Living's license expires on May 30, 2026.
Mulberry Creek Assisted Living's occupancy is 57%.
Kailey Joyce is the administrator of Mulberry Creek Assisted Living.
Mulberry Creek Assisted Living has 60 beds.
Mulberry Creek Assisted Living has had 11 recently reported deficiencies.
Yes — there are 10 photos of Mulberry Creek Assisted Living in the photo gallery on this page.
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