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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Glasgow Hills of Journey is a nursing home in Glasgow, West Virginia, serving Kanawha County. Operated under the ownership of Glasgow Hills of Journey, LLLC, and administered by Patricia Roan, the community is actively licensed until October 2025 with 112 beds. The community also appeals to those navigating coverage and funding options, as Medicare and Medicaid are both accepted.
Following its November 2024 licensure, the community is still in an early operational phase, which is reflected in its relatively low occupancy rate of 6 residents per day. This is beneficial for older adults and families seeking a placement without waitlist delays. Highlighting the community’s clean record, the community’s state inspection last May 18, 2006, concluded with 2 deficiencies. As for its re-licensure in late 2024, there is limited available data for inspection records; hence, it is highly suggested that families inquire directly with the community.
As a licensed nursing home, the community is expected to support skilled nursing and long-term care for older adults with ongoing medical needs. The community also features on-site dining through Piper’s Restaurant, as well as an event venue and spacious grounds, which further promote a residential environment. Additionally, the community’s location near Glasgow provides proximity to regional healthcare facilities.
Glasgow Hills of Journey’s nursing home designation, combined with non-institutional amenities, suggests its focus on residents’ comfort while ensuring they are provided with the utmost clinical care. Those seeking a less crowded, transitional-period community, with a favorable caregiver-to-resident ratio, may find this community appealing.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 24th out of 46 homes in West Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 35m per day | ▼ 17% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 42m per day | ▼ 24% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 51m per day | ▼ 10% State avg: 2h 4m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 7m per day | ■ Avg State avg: 3h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 25m per day | ▲ 9% State avg: 23m per day · National avg: 28m per day |
Lower than the West Virginia average: 89.9%Glasgow Hills of Journey is legally operated by Glasgow Hills of Journey, LLC, and administrated by Unknown.
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 249 | This facility has 99% fewer total deficiencies than a typical West Virginia nursing home (2 vs. WV avg 249).↓ 99% better |
|
Deficiencies per year
Average deficiencies per year since 2006.
| 0.1 | 12.5 | This facility has 99% fewer deficiencies per year than a typical West Virginia nursing home (0.1 vs. WV avg 12.5).↓ 99% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 14.6 | This facility has 86% fewer deficiencies per inspection than a typical West Virginia nursing home (2 vs. WV avg 14.6).↓ 86% better |
Inspections
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 1 | 17 | This facility has 94% fewer total inspections than a typical West Virginia nursing home (1 vs. WV avg 17).↓ 94% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 18, 2006, identified deficiencies related to environmental safety, including unsecured outside doors and lack of awake staff supervision on weekend nights. Earlier inspections were not provided for comparison, so broader patterns cannot be assessed. Inspectors cited issues with door security and staffing during overnight weekend shifts, which affected the safety and appropriateness of the environment for adolescent consumers. No fines, enforcement actions, or complaint investigations were listed in the available reports. Without additional data, it is unclear whether these issues represent ongoing challenges or isolated findings.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWest Virginia average 4.8
Last Health inspection on Jun 2025
West Virginia average 43.1
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
57 of 91 citations resulted from standard inspections; 33 of 91 resulted from complaint investigations; and 1 of 91 came from combined inspections (standard and complaint).
25% worse than West Virginia averageWest Virginia average: 0.8
700% worse than West Virginia averageWest Virginia average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
28% worse than West Virginia average
7% better than West Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 49 | 0 | 49 | 17,699 | 92 | 100% | 9.6 |
| Licensed Practical Nurse | 19 | 0 | 19 | 5,791 | 92 | 100% | 9.2 |
| Registered Nurse | 14 | 0 | 14 | 4,307 | 92 | 100% | 9.7 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,059 | 92 | 100% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 884 | 76 | 83% | 7.5 |
| RN Director of Nursing | 2 | 0 | 2 | 757 | 78 | 85% | 8.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 552 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 508 | 61 | 66% | 8.3 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 494 | 63 | 68% | 7.8 |
| Physical Therapy Aide | 1 | 0 | 1 | 476 | 60 | 65% | 7.9 |
| Qualified Social Worker | 1 | 0 | 1 | 472 | 62 | 67% | 7.6 |
| Speech Language Pathologist | 1 | 0 | 1 | 461 | 57 | 62% | 8.1 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 439 | 64 | 70% | 6.9 |
| Physical Therapy Assistant | 1 | 0 | 1 | 419 | 49 | 53% | 8.6 |
| Dental Services Staff | 1 | 0 | 1 | 118 | 31 | 34% | 3.8 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
34% higher than West Virginia averageWest Virginia average: $54K
35% fewer fines than West Virginia averageWest Virginia average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than West Virginia averageWest Virginia average: 0.0
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Dec 12, 2023 · $72K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 12, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
9% better than West Virginia averageWest Virginia average: 11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.0
5% better than West Virginia averageWest Virginia average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.2%
9% better than West Virginia averageWest Virginia average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
19.0%
13% better than West Virginia averageWest Virginia average: 21.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
6% worse than West Virginia averageWest Virginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
8% worse than West Virginia averageWest Virginia average: 4.5%
Percent of long-stay high risk residents with pressure ulcers
5.6%
13% worse than West Virginia averageWest Virginia average: 4.9%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than West Virginia averageWest Virginia average: 2.0%
Percent of long-stay residents who lose too much weight
5.0%
24% better than West Virginia averageWest Virginia average: 6.6%
Percent of long-stay residents who have depressive symptoms
8.2%
33% worse than West Virginia averageWest Virginia average: 6.1%
Percent of long-stay residents who received an antipsychotic medication
8.7%
34% better than West Virginia averageWest Virginia average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
5% worse than West Virginia averageWest Virginia average: 96.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
In line with West Virginia averageWest Virginia average: 97.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.00
46% better than West Virginia averageWest Virginia average: 1.86
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.54
72% better than West Virginia averageWest Virginia average: 1.92
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.5%
22% worse than West Virginia averageWest Virginia average: 78.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
63% worse than West Virginia averageWest Virginia average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.0%
8% worse than West Virginia averageWest Virginia average: 79.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.8%
17% worse than West Virginia averageWest Virginia average: 23.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.8%
77% better than West Virginia averageWest Virginia average: 12.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than West Virginia averageWest Virginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.6%
30% better than West Virginia averageWest Virginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
41.3%
18% worse than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
28% of new residents, usually for short-term rehab.
50% of new residents, often for short stays.
22% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
101Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Glasgow Hills of Journey based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #27 / 46Payroll — State benchmarkedThis home is ranked 27th out of 46 homes in West Virginia. Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.3 miles from city center
Estimated distance in miles from Glasgow's city center to Glasgow Hills of Journey's address, calculated via Google Maps.
Add your location
Glasgow Hills of Journey is located in GLASGOW, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
Glasgow Hills of Journey has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to WV state health department records, Glasgow Hills of Journey's license number is 98.
According to WV state health department records, Glasgow Hills of Journey's license expires on October 31, 2025.
Glasgow Hills of Journey's occupancy is 22%.
Glasgow Hills of Journey has 27 beds.
Yes — there is 1 photo of Glasgow Hills of Journey in the photo gallery on this page.
Glasgow Hills of Journey is located at 120 MELROSE DRIVE, BOX 350.
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