Ortega Gardens
Ortega Gardens
Ortega Gardens accepts Veteran Affairs Benefits.
A specialized memory care community dedicated to residents living with Alzheimer’s disease and related memory conditions is Ortega Gardens. Located at 5760 Timuquana Road in Jacksonville’s Wesconnett neighborhood, the 60-bed facility is Arbor Terrace Ortega-operated and Richard Williams-administered. The single-story design provides a residential setting tailored to cognitive decline needs, offering private and semi-private room options that bolster occupants’ comfort and dignity.
The facility’s setting in a moderately walkable neighborhood (Walk Score 56) offers a balance between accessibility and a calmer residential environment. While some errands can be finished on foot, the surrounding area is primarily car-dependent for most activities, which suits a memory care community where the focus is on safe, controlled environments instead of frequent independent outings. The neighborhood character has a calm, established residential ambiance appropriate for occupants requiring specialized care and supervision. The single-story layout plus private and semi-private room options bolster safety and a residential atmosphere.
Over more than a decade of state inspection oversight, Ortega Gardens has shown consistent attention to facility maintenance and operational standards. Inspection themes have highlighted building maintenance and physical plant upkeep, documentation and recordkeeping accuracy, resident care and rights, infection control protocols, and emergency preparedness. The facility’s responsiveness to regulatory observations mirrors a commitment to addressing concerns and maintaining compliance across these key operational areas. This pattern of improvement and correction shows the community’s engagement with regulatory oversight.
The specialized focus on memory care and Alzheimer’s disease distinguishes Ortega Gardens as a dedicated community for occupants needing support beyond traditional assisted living’s offerings.
60-bed community Rank #681 / 1058Bed count — State benchmarkedThis home is ranked 681st out of 1058 homes in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 56 / 100 Rank #407 / 1487Walk Score — State benchmarkedThis home is ranked 407th out of 1487 homes in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
IssuanceDecember 19, 2025
ExpirationDecember 18, 2027
CountyDuval
License Number12414
Ortega Gardens is legally operated by Arbor Terrace Ortega LLC, and administered by Richard Williams.
Management CompanyGARDENS MEMORY CARE HOLDINGS
Profit StatusFor-profit
Extended Congregate Care
60 units
Private
60 units
Total beds
60 units
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2014 · 12 years of data
33 citations
30 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
9 points above the Florida average for assisted living residences (83/100)
Rank #237 / 876 in Florida Inspection Score — State benchmarked This home is ranked 237th out of 876 homes in Florida for inspection score. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 92 out of 100. Letter grade A-. 9 points above the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
$0vs $11.6k↓ 100% lower than FL avg
Data reflects the most recent 12 years (since 2014).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. Florida state average
Overall vs. FL average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Florida average:
• Total citations (at FL avg) 3 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspections with citations (25% below)
• Inspection citation rate (35% below)
• Total citations (at FL avg) 3 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspections with citations (25% below)
• Inspection citation rate (35% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 33 | 33 | This facility has total citations in line with the Florida average (33 vs. FL avg 33).— At avg Rank #504 / 907 Total citations — State benchmarked This home is ranked 504th out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per inspection
Average citations per inspection.
| 1.1 | 1.3 | This facility has 15% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.3).↓ 15% better Rank #320 / 907 Citations per inspection — State benchmarked This home is ranked 320th out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 30 | 26 | This facility has had 15% more total inspections than the Florida average (30 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 15% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 12 | 16 | This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 40% | 62% | This facility has 22 percentage points lower inspection citation rate than a typical Florida assisted living residence (40% vs. FL avg 62%).↓ 22% better Rank #212 / 907 Inspection citation rate — State benchmarked This home is ranked 212th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- Ortega Gardens Alzheimer's Special Care Center underwent its latest inspection on January 30, 2025, with no reported deficiencies cited. During the reporting period from September 17, 2013 to January 30, 2025, a total of 30 inspections were conducted, with 33 line-item deficiencies identified across multiple areas. Common themes included building maintenance and physical plant, records and documentation, resident care and rights, infection control, and emergency planning. The facility has demonstrated improvement in addressing these concerns, as evidenced by the correction of previously cited deficiencies.
What does this home offer?
No pets allowed
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Activities in this home
- Arts and Crafts
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Social Events & Outings
Living Spaces & Floor Plans for Ortega Gardens
Suite
Studio
Shared Room
Places of interest near Ortega Gardens
7.2 miles from city center
Estimated distance in miles from Jacksonville's city center to Ortega Gardens's address, calculated via Google Maps.
Calculate Travel Distance to Ortega Gardens
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Compare Memory Care around Jacksonville
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
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#281 / 876 | 22 | 45%
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61.5%
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#293 / 907 | 29
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29
FL AVG
33
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#453 / 907 | 1.3
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| Starling at San Jose | MC AL RC | Jacksonville (Craven) | 100
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#128 / 876 | 18 | 28%
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FL AVG
61.5%
Rank
#122 / 907 | 17
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17
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33
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FL AVG
1.3
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| Westminster Woods on Julington Creek | MC AL IL NH SNF | Fruit Cove (Saint Johns) | 80
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93
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#203 / 876 | 21 | 57%
Facility
57%
FL AVG
61.5%
Rank
#461 / 907 | 23
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23
FL AVG
33
Rank
#351 / 907 | 1.1
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1.1
FL AVG
1.3
Rank
#320 / 907 | Not-For-Profit | - | David Berlin | - | C- |
| Ortega Gardens | MC | Jacksonville (Wesconnett) | 60
Facility
60
FL AVG
88
Rank
#681 / 1058 | No |
56
Facility
56
FL AVG
40
Rank
#407 / 1487 | Arbor Terrace Ortega LLC | 92
Facility
92
FL AVG
83
Rank
#237 / 876 | 30 | 40%
Facility
40%
FL AVG
61.5%
Rank
#212 / 907 | 33
Facility
33
FL AVG
33
Rank
#504 / 907 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#320 / 907 | For-Profit | - | Richard Williams | Private / Semi-Private Rooms | - |
Financial Assistance for
Memory Care in Florida
Ortega Gardens is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Ortega Gardens
What neighborhood is Ortega Gardens in?
Ortega Gardens is in the Wesconnett neighborhood of Jacksonville.
What languages are spoken at Ortega Gardens?
The team at Ortega Gardens speaks English.
Who is the owner of Ortega Gardens?
Ortega Gardens is legally operated by Arbor Terrace Ortega LLC, and administered by Richard Williams.
Is Ortega Gardens in a walkable area?
Ortega Gardens has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Ortega Gardens?
According to FL state health department records, Ortega Gardens's license number is 12414.
When does Ortega Gardens's license expire?
According to FL state health department records, Ortega Gardens's license expires on December 18, 2027.
Are pets allowed at Ortega Gardens?
No, Ortega Gardens has a no-pet policy.
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