Smaller home · May offer a more intimate, personalized care environment.
Ortega Gardens
Ortega Gardens is a memory care community in Jacksonville, FL. Memory care provides a secured setting with supervision for someone living with Alzheimer’s disease or another form of dementia who may be at risk of wandering, so Ortega Gardens may be a good fit for a resident who needs that structure.
The community has 60 beds and offers private and semi-private rooms. A private room gives one resident a room of their own, while a semi-private room is shared with another resident. Richard Williams serves as administrator, and Arbor Terrace Ortega operates Ortega Gardens.
A Walk Score of 56 places the area in the somewhat walkable band, meaning some errands can be done on foot; a resident who no longer drives may be able to reach some nearby errands independently. Veterans Affairs (VA) benefits are accepted, giving eligible veterans a payment option.
Community insights.
About this community
Ortega Gardens is legally operated by Arbor Terrace Ortega LLC, and administered by Richard Williams.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
$0vs $11.6k↓ 100% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (6% below)
• Citations per inspection (21% below)
• Inspections with citations (25% below)
• Inspection citation rate (31% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 33 | 35 | This facility has 6% fewer total citations than a typical Florida assisted living residence (33 vs. FL avg 35).↓ 6% better Rank #502 / 907 Total citations — State benchmarked This home is ranked 502nd out of 907 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
| 1.1 | 1.39 | This facility has 21% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.39).↓ 21% better Rank #315 / 907 Citations per inspection — State benchmarked This home is ranked 315th out of 907 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 30 | 26 | This facility has had 15% more total inspections than the Florida average (30 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 15% more |
|
Inspections with citations
| 12 | 16 | This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better |
|
Inspection citation rate
| 40% | 58% | This facility has 18 percentage points lower inspection citation rate than a typical Florida assisted living residence (40% vs. FL avg 58%).↓ 18% better Rank #203 / 907 Inspection citation rate — State benchmarked This home is ranked 203rd out of 907 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
No pets allowed
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Activities in this home
- Arts and Crafts
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Social Events & Outings
Living Spaces & Floor Plans for Ortega Gardens
Places of interest near Ortega Gardens
7.2 miles from city center
Estimated distance in miles from Jacksonville's city center to Ortega Gardens's address, calculated via Google Maps.
Calculate Travel Distance to Ortega Gardens
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Compare Memory Care around Jacksonville
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Discovery Village At Deerwood | MC AL IL | Jacksonville (Deerwood) | 172
Facility
172
FL AVG
85
Rank
#76 / 976 | Yes |
25
Facility
25
FL AVG
41
Rank
#910 / 1,332 | Dsl Tenant II LLC | 17 | 47%
Facility
47%
FL AVG
58.3%
Rank
#301 / 907 | 14
Facility
14
FL AVG
33
Rank
#187 / 907 | 0.8
Facility
0.8
FL AVG
1.4
Rank
#11 / 907 | For-Profit | $10,000 | Matthew James Nunnally | Suite / 1 bed / 2 bed | - |
| Starling at San Jose | MC AL RC | Jacksonville (Craven) | 100
Facility
100
FL AVG
85
Rank
#364 / 976 | No |
51
Facility
51
FL AVG
41
Rank
#459 / 1,332 | Jax Sj Sh Opco LLC | 18 | 28%
Facility
28%
FL AVG
58.3%
Rank
#115 / 907 | 17
Facility
17
FL AVG
33
Rank
#233 / 907 | 0.9
Facility
0.9
FL AVG
1.4
Rank
#49 / 907 | For-Profit | $500 | Shelly Jones | - | C- |
| Beach House | MC AL RC | Jacksonville Beach (The Beaches) | 100
Facility
100
FL AVG
85
Rank
#364 / 976 | No |
72
Facility
72
FL AVG
41
Rank
#168 / 1,332 | Auerbach IV-Arctos Property Owner LLC | 22 | 45%
Facility
45%
FL AVG
58.3%
Rank
#276 / 907 | 21
Facility
21
FL AVG
33
Rank
#304 / 907 | 1.0
Facility
1.0
FL AVG
1.4
Rank
#153 / 907 | For-Profit | $500 | Victory Anne Sloan | Studio / 1 Bed / 2 Bed | - |
| The Gables of Jacksonville | MC AL RC | Jacksonville (Isle Of Palms) | 100
Facility
100
FL AVG
85
Rank
#364 / 976 | Yes |
64
Facility
64
FL AVG
41
Rank
#261 / 1,332 | 3455 San Pablo Rd S Tenant LLC | 40 | 45%
Facility
45%
FL AVG
58.3%
Rank
#276 / 907 | 36
Facility
36
FL AVG
33
Rank
#541 / 907 | 0.9
Facility
0.9
FL AVG
1.4
Rank
#49 / 907 | For-Profit | $5,000 | Joyce Latimer | Studio / 1 Bed | - |
| Ortega Gardens | MC | Jacksonville (Wesconnett) | 60
Facility
60
FL AVG
85
Rank
#603 / 976 | No |
56
Facility
56
FL AVG
41
Rank
#367 / 1,332 | Arbor Terrace Ortega LLC | 30 | 40%
Facility
40%
FL AVG
58.3%
Rank
#203 / 907 | 33
Facility
33
FL AVG
33
Rank
#502 / 907 | 1.1
Facility
1.1
FL AVG
1.4
Rank
#315 / 907 | For-Profit | - | Richard Williams | Private / Semi-Private Rooms | - |
Rank badges are statewide: each community is ranked against every FL community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Memory Care in Florida
Ortega Gardens is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Ortega Gardens
What neighborhood is Ortega Gardens in?
Ortega Gardens is in the Wesconnett neighborhood of Jacksonville.
What languages are spoken at Ortega Gardens?
The team at Ortega Gardens speaks English.
Who is the owner of Ortega Gardens?
Ortega Gardens is legally operated by Arbor Terrace Ortega LLC, and administered by Richard Williams.
Is Ortega Gardens in a walkable area?
Ortega Gardens has a walk score of 56. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Ortega Gardens?
According to FL state health department records, Ortega Gardens's license number is 12414.
When does Ortega Gardens's license expire?
According to FL state health department records, Ortega Gardens's license expires on December 18, 2027.
Are pets allowed at Ortega Gardens?
No, Ortega Gardens has a no-pet policy.





