Ortega Gardens

Overview of Ortega Gardens

Settled in a serene neighborhood of Jacksonville, FL, Ortega Gardens is a reliable senior living community delivering excellent memory care services to residents dealing with the challenges of memory loss. Committed to creating a warm and welcoming environment where residents living with dementia feel valued, the community offers a reliable care team trained to deliver exceptional care and support with respect and compassion. Residents’ needs, preferences, and care goals are thoroughly assessed in creating personalized care plans that best fits their requirements.

Dedicated to helping residents live a fulfilling life, the community offers a variety of regularly scheduled social events, activities, and supervised outings for creating meaningful experiences. Three nutritious meals are served daily to ensure residents are getting the nourishment they need to fuel their days. An array of amenities and beautiful common spaces are also offered to elevate residents’ living experience.

(904) 701-7227

60-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 56 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceDecember 19, 2025

ExpirationDecember 18, 2027

CountyDuval

License Number12414

Ortega Gardens is legally operated by Arbor Terrace Ortega Llc, and administrated by Richard Williams.

Management CompanyGARDENS MEMORY CARE HOLDINGS

Profit StatusFor-Profit

Extended Congregate Care

60 units

Private

60 units

Total beds

60 units

Staffing

Key information about the people who lead and staff this community.

Since 2014 · 12 years of data 33 citations 30 inspections

Inspection Score

9 points above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Total amount fined Total dollar amount of fines issued.
$0
vs $11.6k
↓ 100% lower than FL avg

Data reflects the most recent 12 years (since 2014).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2014 vs. Florida state average

Overall vs. FL average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	33	33	This facility has total citations in line with the Florida average (33 vs. FL avg 33).— At avg Rank #514 / 919 Total citations — State benchmarked This home is ranked 514th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Average citations per year since 2014.	2.8	2.8	This facility has citations per year in line with the Florida average (2.8 vs. FL avg 2.8).— At avg
Citations per inspection Average citations per inspection.	1.1	1.3	This facility has 15% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.3).↓ 15% better Rank #331 / 919 Citations per inspection — State benchmarked This home is ranked 331st out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	30	26	This facility has 15% more total inspections than a typical Florida assisted living residence (30 vs. FL avg 26).↑ 15% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	12	16	This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	40%	62%	This facility has 22 percentage points lower inspection citation rate than a typical Florida assisted living residence (40% vs. FL avg 62%).↓ 22% better Rank #220 / 919 Inspection citation rate — State benchmarked This home is ranked 220th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Ortega Gardens Alzheimer's Special Care Center underwent its latest inspection on January 30, 2025, with no reported deficiencies cited. During the reporting period from September 17, 2013 to January 30, 2025, a total of 30 inspections were conducted, with 33 line-item deficiencies identified across multiple areas. Common themes included building maintenance and physical plant, records and documentation, resident care and rights, infection control, and emergency planning. The facility has demonstrated improvement in addressing these concerns, as evidenced by the correction of previously cited deficiencies.

Show Inspection Reports

What does this home offer?

Housing Options: Private / Semi-Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

Managed by Richard Williams

Executive Director

Activities in this home

Arts and Crafts
Exercise Classes
Games & Cards
Gardening
Music Programs
Social Events & Outings

Living Spaces & Floor Plans for Ortega Gardens

Ortega Gardens Alzheimers Special Care Center Executive Suite

Ortega Gardens Alzheimers Special Care Center Private Studio

Ortega Gardens Alzheimers Special Care Center Private Studio W Shared Bath

9.9 miles from city center Estimated distance in miles from Jacksonville's city center to Ortega Gardens's address, calculated via Google Maps. — 4.89 miles to nearest hospital (St Vincent's Mammography)

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Memory Care around Jacksonville

The information below is reported by the Florida Agency for Health Care Administration (AHCA).


The Blake at St. Johns	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	St Johns (Saint Johns)	137 Facility 137 FL AVG 89 Rank #187 / 1074	Yes	37 Facility 37 FL AVG 40 Rank #787 / 1486	The Blake At St. Johns Services, LLC	-	2	0% Facility 0% FL AVG 61.5% Rank #1 / 919	2 Facility 2 FL AVG 33 Rank #30 / 919	1.0 Facility 1.0 FL AVG 1.3 Rank #167 / 919	For-Profit	-	Brandon Michael Luke	Private / Semi-Private Rooms	-
Sunrise of Jacksonville	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Jacksonville (Baymeadows)	100 Facility 100 FL AVG 89 Rank #442 / 1074	Yes	38 Facility 38 FL AVG 40 Rank #764 / 1486	Ms Jacksonville Sh LLC	89 Facility 89 FL AVG 83 Rank #342 / 876	32	53.1% Facility 53.1% FL AVG 61.5% Rank #401 / 919	32 Facility 32 FL AVG 33 Rank #505 / 919	1.0 Facility 1.0 FL AVG 1.3 Rank #167 / 919	For-Profit	$1,000	Michelle Cypranowski	Private / Semi-Private Rooms	-
The Gables of Jacksonville	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Jacksonville (Isle Of Palms)	100 Facility 100 FL AVG 89 Rank #442 / 1074	Yes	64 Facility 64 FL AVG 40 Rank #291 / 1486	3455 San Pablo Rd S Tenant LLC	88 Facility 88 FL AVG 83 Rank #383 / 876	40	45% Facility 45% FL AVG 61.5% Rank #291 / 919	36 Facility 36 FL AVG 33 Rank #553 / 919	0.9 Facility 0.9 FL AVG 1.3 Rank #64 / 919	For-Profit	$5,000	Joyce Latimer	Private / Semi-Private Rooms	-
Camellia at Deerwood	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Jacksonville (Deerwood)	95 Facility 95 FL AVG 89 Rank #504 / 1074	Yes	20 Facility 20 FL AVG 40 Rank #1085 / 1486	Vop Camellia Deerwood, LLC	94 Facility 94 FL AVG 83 Rank #162 / 876	21	38.1% Facility 38.1% FL AVG 61.5% Rank #212 / 919	25 Facility 25 FL AVG 33 Rank #401 / 919	1.2 Facility 1.2 FL AVG 1.3 Rank #458 / 919	For-Profit	-	Jessica Nicole Briggs	Private / Semi-Private Rooms	A-
Ortega Gardens	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Jacksonville (Wesconnett)	60 Facility 60 FL AVG 89 Rank #695 / 1074	No	56 Facility 56 FL AVG 40 Rank #407 / 1486	Arbor Terrace Ortega LLC	92 Facility 92 FL AVG 83 Rank #237 / 876	30	40% Facility 40% FL AVG 61.5% Rank #220 / 919	33 Facility 33 FL AVG 33 Rank #514 / 919	1.1 Facility 1.1 FL AVG 1.3 Rank #331 / 919	For-Profit	-	Richard Williams	Private / Semi-Private Rooms	-

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What neighborhood is Ortega Gardens in?

Ortega Gardens is in the Wesconnett neighborhood of Jacksonville.

What languages are spoken at Ortega Gardens?

The team at Ortega Gardens speaks English.

Who is the owner of Ortega Gardens?

The legal owner and operator of Ortega Gardens is Arbor Terrace Ortega Llc.

Is Ortega Gardens in a walkable area?

Ortega Gardens has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Ortega Gardens?

According to FL state health department records, Ortega Gardens's license number is 12414.

When does Ortega Gardens's license expire?

According to FL state health department records, Ortega Gardens's license expires on December 18, 2027.

What payment types does Ortega Gardens accept?

Ortega Gardens accepts VA.

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