Ortega Gardens
Ortega Gardens
Ortega Gardens accepts Veteran Affairs Benefits.
Settled in a serene neighborhood of Jacksonville, FL, Ortega Gardens is a reliable senior living community delivering excellent memory care services to residents dealing with the challenges of memory loss. Committed to creating a warm and welcoming environment where residents living with dementia feel valued, the community offers a reliable care team trained to deliver exceptional care and support with respect and compassion. Residents’ needs, preferences, and care goals are thoroughly assessed in creating personalized care plans that best fits their requirements.
Dedicated to helping residents live a fulfilling life, the community offers a variety of regularly scheduled social events, activities, and supervised outings for creating meaningful experiences. Three nutritious meals are served daily to ensure residents are getting the nourishment they need to fuel their days. An array of amenities and beautiful common spaces are also offered to elevate residents’ living experience.
60-bed community Rank #695 / 1074Bed count — State benchmarkedThis home is ranked 695th out of 1074 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 56 / 100 Rank #407 / 1486Walk Score — State benchmarkedThis home is ranked 407th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
StatusLicensed
IssuanceDecember 19, 2025
ExpirationDecember 18, 2027
CountyDuval
License Number12414
Ortega Gardens is legally operated by Arbor Terrace Ortega Llc, and administered by Richard Williams.
Management CompanyGARDENS MEMORY CARE HOLDINGS
Profit StatusFor-profit
Extended Congregate Care
60 units
Private
60 units
Total beds
60 units
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2014 · 12 years of data
33 citations
30 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.
9 points above the Florida average for assisted living residences (83/100)
Rank #237 / 876 in Florida Inspection Score — State benchmarked This home is ranked 237th out of 876 homes in Florida. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 92 out of 100. Letter grade A-. 9 points above the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
$0vs $11.6k↓ 100% lower than FL avg
Data reflects the most recent 12 years (since 2014).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. Florida state average
Overall vs. FL average
1 Worse
Metrics worse than Florida average:
• Total inspections (15% above) 2 At Avg Metrics at Florida average:
• Total citations (at FL avg)
• Citations per year (at FL avg) 3 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspections with citations (25% below)
• Inspection citation rate (35% below)
• Total inspections (15% above) 2 At Avg Metrics at Florida average:
• Total citations (at FL avg)
• Citations per year (at FL avg) 3 Better Metrics better than Florida average:
• Citations per inspection (15% below)
• Inspections with citations (25% below)
• Inspection citation rate (35% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 33 | 33 | This facility has total citations in line with the Florida average (33 vs. FL avg 33).— At avg Rank #514 / 919 Total citations — State benchmarked This home is ranked 514th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2014.
| 2.8 | 2.8 | This facility has citations per year in line with the Florida average (2.8 vs. FL avg 2.8).— At avg |
|
Citations per inspection
Average citations per inspection.
| 1.1 | 1.3 | This facility has 15% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.3).↓ 15% better Rank #331 / 919 Citations per inspection — State benchmarked This home is ranked 331st out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 30 | 26 | This facility has 15% more total inspections than a typical Florida assisted living residence (30 vs. FL avg 26).↑ 15% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 12 | 16 | This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 40% | 62% | This facility has 22 percentage points lower inspection citation rate than a typical Florida assisted living residence (40% vs. FL avg 62%).↓ 22% better Rank #220 / 919 Inspection citation rate — State benchmarked This home is ranked 220th out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- Ortega Gardens Alzheimer's Special Care Center underwent its latest inspection on January 30, 2025, with no reported deficiencies cited. During the reporting period from September 17, 2013 to January 30, 2025, a total of 30 inspections were conducted, with 33 line-item deficiencies identified across multiple areas. Common themes included building maintenance and physical plant, records and documentation, resident care and rights, infection control, and emergency planning. The facility has demonstrated improvement in addressing these concerns, as evidenced by the correction of previously cited deficiencies.
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Activities in this home
- Arts and Crafts
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Social Events & Outings
Living Spaces & Floor Plans for Ortega Gardens
Suite
Studio
Shared Room
Places of interest near Ortega Gardens
7.2 miles from city center
Estimated distance in miles from Jacksonville's city center to Ortega Gardens's address, calculated via Google Maps.
Calculate Travel Distance to Ortega Gardens
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Compare Memory Care around Jacksonville
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| The Cove at Marsh Landing | MC AL | Jacksonville Beach (The Beaches) | 110
Facility
110
FL AVG
89
Rank
#379 / 1074 | Yes |
25
Facility
25
FL AVG
40
Rank
#992 / 1486 | Fellowship Marsh Landing, LLC | 83
Facility
83
FL AVG
83
Rank
#496 / 876 | 36 | 72.2%
Facility
72.2%
FL AVG
61.5%
Rank
#733 / 919 | 40
Facility
40
FL AVG
33
Rank
#612 / 919 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#331 / 919 | For-Profit | $1,500 | Jennifer Seitz | - | A+ |
| Camellia at Deerwood | MC AL IL RC | Jacksonville (Deerwood) | 95
Facility
95
FL AVG
89
Rank
#504 / 1074 | Yes |
20
Facility
20
FL AVG
40
Rank
#1085 / 1486 | Vop Camellia Deerwood, LLC | 94
Facility
94
FL AVG
83
Rank
#162 / 876 | 21 | 38.1%
Facility
38.1%
FL AVG
61.5%
Rank
#212 / 919 | 25
Facility
25
FL AVG
33
Rank
#401 / 919 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#458 / 919 | For-Profit | - | Jessica Nicole Briggs | Studio / 1 Bed / 2 Bed | A- |
| Brookdale Southside | MC AL IL | Jacksonville (Baymeadows) | 87
Facility
87
FL AVG
89
Rank
#557 / 1074 | No |
1
Facility
1
FL AVG
40
Rank
#1428 / 1486 | American Retirement Corporation | 97
Facility
97
FL AVG
83
Rank
#68 / 876 | 17 | 29.4%
Facility
29.4%
FL AVG
61.5%
Rank
#142 / 919 | 16
Facility
16
FL AVG
33
Rank
#232 / 919 | 0.9
Facility
0.9
FL AVG
1.3
Rank
#64 / 919 | For-Profit | - | Salvatore Decaria | Studio / 1 Bed / 2 Bed | A+ |
| Westminster Woods on Julington Creek | MC AL IL NH | Fruit Cove (Saint Johns) | 80
Facility
80
FL AVG
89
Rank
#582 / 1074 | No |
47
Facility
47
FL AVG
40
Rank
#570 / 1486 | Wesley Manor, Inc | 93
Facility
93
FL AVG
83
Rank
#203 / 876 | 21 | 57.1%
Facility
57.1%
FL AVG
61.5%
Rank
#470 / 919 | 23
Facility
23
FL AVG
33
Rank
#360 / 919 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#331 / 919 | Not-For-Profit | - | David Berlin | - | C- |
| Ortega Gardens | MC | Jacksonville (Wesconnett) | 60
Facility
60
FL AVG
89
Rank
#695 / 1074 | No |
56
Facility
56
FL AVG
40
Rank
#407 / 1486 | Arbor Terrace Ortega LLC | 92
Facility
92
FL AVG
83
Rank
#237 / 876 | 30 | 40%
Facility
40%
FL AVG
61.5%
Rank
#220 / 919 | 33
Facility
33
FL AVG
33
Rank
#514 / 919 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#331 / 919 | For-Profit | - | Richard Williams | Private / Semi-Private Rooms | - |
Financial Assistance for
Memory Care in Florida
Ortega Gardens is located in Jacksonville, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Ortega Gardens
What neighborhood is Ortega Gardens in?
Ortega Gardens is in the Wesconnett neighborhood of Jacksonville.
What languages are spoken at Ortega Gardens?
The team at Ortega Gardens speaks English.
Who is the owner of Ortega Gardens?
Ortega Gardens is legally operated by Arbor Terrace Ortega Llc, and administered by Richard Williams.
Is Ortega Gardens in a walkable area?
Ortega Gardens has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Ortega Gardens?
According to FL state health department records, Ortega Gardens's license number is 12414.
When does Ortega Gardens's license expire?
According to FL state health department records, Ortega Gardens's license expires on December 18, 2027.
What payment types does Ortega Gardens accept?
Ortega Gardens accepts VA.
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