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Friendship Manor
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Rock Island, IL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of the main entrance with flowers Main entrance of Friendship Manor with beautiful flowers A resident and staff member engaged in conversation with a meal visible Exterior view of the facility with flowers and a resident Bright indoor lounge area with plants and seating Abstract floral background Resident receiving personal care from staff in a common area Residents engaging in activities with staff in a common area Facility transport bus with a staff member Residents enjoying a meal together in a common area Residents and staff engaging in a social event Residents enjoying a meal in a shared dining area

Friendship Manor

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Rock Island, IL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1209 21St Ave, Rock Island, IL 61201 View map Calculator: See prices in your area
Friendship Manor accepts Medicare, Medicaid, and private pay.
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Friendship Manor accepts Medicare, Medicaid, and private pay.

Overview of Friendship Manor

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Friendship Manor packs a lot into one Rock Island, Illinois address: nursing home care, assisted living, independent living, memory care, and skilled nursing, all under one roof at 1209 21st Ave. Thirty-four of its 98 beds are set aside specifically for memory care, which tells you this isn’t an afterthought service tacked onto a general community. 73 of those 98 beds are filled, a 74% occupancy rate. The neighborhood scores 36 on walkability, somewhat walkable, so a few errands are doable on foot but most trips still call for a car.

Registered nurses put in about 42 minutes per resident each day. Licensed practical nurses add roughly 59 minutes on top of that. Nurse aides, who handle the bulk of hands-on daily care, contribute about two hours and 35 minutes. Add it up and residents are getting close to four and a half hours of nursing attention a day, backed by round-the-clock staffing and 24-hour security.

What sets the campus apart is the sheer range of named spaces built into it: Bistro 1209, Ruth’s Country Store, Lounge ’42, and the Sapphire Dining Room aren’t generic amenity checkboxes, they’re distinct venues. There’s also a chapel, a wellness and therapy center, a beauty salon and barber shop, an activity center, and a patio, plus spiritual care for residents who want it. Rehabilitation services and short-term rehab are available too.

Coverage-wise, Friendship Manor takes Medicare, Medicaid, and private pay, which opens up several paths for families sorting out how to fund care. On the regulatory side, inspections here have tended to center on staffing credentials, care planning and documentation, and fall and injury prevention, the same handful of areas regulators watch across nursing homes generally.

Trinity Rock Island Hospital sits under a mile from the campus, which matters if quick hospital access factors into the decision. What Friendship Manor offers is depth: a full range of care levels, real nursing hours behind the numbers, and a campus built more like a small town than a single building.

Facility Direct Line (309) 786-9667
Facility Direct Line (309) 786-9667
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 2.1% Below IA avg. ▼ 2.1% Below IA avg.IA average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 40.3% Above IA avg. ▲ 40.3% Above IA avg.IA average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 12.8% Above IA avg. ▲ 12.8% Above IA avg.IA average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 69.5% Below IA avg. ▼ 69.5% Below IA avg.IA average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Iowa averages

Rank #28 / 152Nurse hours — State benchmarkedThis home is ranked 28th out of 152 homes we track in Illinois for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Illinois average, with a ranking across 152 Illinois facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 28th out of 152 homes we track in Iowa for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 30m

5% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
41m
−8% State avg: 44m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 2m
+63% State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 48m
+31% State avg: 2h 8m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 47m
+23% State avg: 3h 5m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−41% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
21m
−39% State avg: 34m per day · National avg: 28m per day

3 of 6 metrics below state avg

Standout metric: LPN / LVN is +63% above Iowa average

Capacity and availability

Residents per day
73
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
133 days
Bed community size
98-bed community Rank #125 / 418Bed count — State benchmarkedThis home is ranked 125th out of 418 homes we track in Illinois for bed count. Shows this facility's certified or reported bed count compared to other Illinois facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 36 / 100 Rank #448 / 634Walk Score — State benchmarkedThis home is ranked 448th out of 634 homes we track in Illinois for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Illinois facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
75%
Rank #92 / 151Occupancy rate — State benchmarkedThis home is ranked 92nd out of 151 homes we track in Illinois for occupancy. Shows this facility's occupancy rate versus the Illinois average, with its Statewide rank out of 151. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Iowa average: 75.4%
Occupied beds
73 / 98
Average occupied beds in Iowa homes 51 beds

Awards

Voted Best Assisted Living Facility
Best Independent Living 2025
Voted Best Nursing Home
High Performing Food & Dining
Voted Best Memory Care Facility

License Details

Facility TypeAssisted Living/Shared Housing Establishment
StatusActive
IssuanceDecember 23, 2025
ExpirationDecember 22, 2026
CountyRock Island
License Number5101495

Ownership & Operating Entity

Friendship Manor is legally operated by Friendship Manor, Inc.

Type Of Units

Permanent Units
64 units
Alzheimer's Units
34 units
Total beds
98 units

Safety & Compliance

Emergency SystemsEmergency Call / Response System
Safety Features24-Hour Security

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Patio
Activities
Specific ProgramsIndependent Living Villas, Independent Living Apartments, Assisted Living Apartments, New Friendships Memory Care, Silver Cross Health and Rehabilitation, Bistro 1209, Ruth’s Country Store, Lounge '42, Sapphire Dining Room, On-site Banking, Activity Center, The Chapel, Beauty Salon / Barber Shop, Wellness and Therapy Center, Transportation, Housekeeping, Laundry Service, Private Dining Opportunities, Maintenance, Concierge, Friendship Connection, Meal Delivery
Religious Services

Contact Friendship Manor

Inspection History

In Iowa, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

Since 2022 · 4 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 17 deficiencies 9 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Iowa state average
Overall vs. IL average 2 Worse Metrics worse than Iowa average:
• Total deficiencies (89% above)
• Deficiencies per inspection (90% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIL Averagevs. IL Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 179 This facility has 89% more total deficiencies than a typical Iowa nursing home (17 vs. IL avg 9).↑ 89% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.91 This facility has 90% more deficiencies per inspection than a typical Iowa nursing home (1.9 vs. IL avg 1).↑ 90% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIL Averagevs. IL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 99 This facility has total inspections in line with the Iowa average (9 vs. IL avg 9).— At avg
Inspection breakdown
3licensing inspections
2incident investigations
1complaint investigation
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 5

Iowa average 4.9

Last Health inspection on Sep 2025

Total health citations
17 Rank #27 / 153Health citations — State benchmarkedThis home is ranked 27th out of 153 homes we track in Illinois for health citations. Shows this facility's total health deficiency citations benchmarked to the Illinois State average, with a ranking across all 153 IL facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Iowa average 21.7

Citations per inspection
3.4 Rank #66 / 153Citations per inspection — State benchmarkedThis home is ranked 66th out of 153 homes we track in Illinois for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Illinois mean across 153 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Iowa average 4.11

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 17 citations resulted from standard inspections; and 2 of 17 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Iowa average

Iowa average: 0.6

Serious health citations
3
233% worse than Iowa average

Iowa average: 0.9

0 critical citations Iowa average: 0.6
3 serious citations Iowa average: 0.9
13 moderate citations Iowa average: 19.7
1 minor citation Iowa average: 0.5
Citations history (last 3 years)
Quality of Care serious citation Sep 12, 2025
Corrected
Infection Control moderate citation May 15, 2025
Corrected
Nursing Services minor citation May 15, 2025
Corrected
Nutrition moderate citation May 15, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 118
Employees 111
Contractors 7
Staff to resident ratio 1.57 : 1
23% fewer staff per resident than Iowa average
Iowa average ratio: 2.05 : 1 Iowa average ratio: 2.05 : 1See full Iowa ranking
Avg staff/day 48
Average shift 7.3 hours
0% compared with Iowa average
Iowa average: 7.4 hours Iowa average shift: 7.4 hoursSee full Iowa ranking
Total staff hours (quarter) 32,025

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 17 RN Staff are full-time employees. No contractors work on this role. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 23 LPN Staff are full-time employees. No contractors work on this role. 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 65 CNA Staff are full-time employees. No contractors work on this role. 65
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.4%

131 contractor hours this quarter

Occupational Therapy Assistant: 2 Occupational Therapy Aide: 1 Feeding Assistant: 1 Mental Health Service Worker: 1 Medical Director: 1 Other Physician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6506518,55792100%7.3
Licensed Practical Nurse230237,09692100%7.1
Registered Nurse170173,66492100%7.8
Clinical Nurse Specialist2029326470%7.8
Administrator1014725964%8
Dental Services Staff1014725964%8
Nurse Practitioner1014465762%7.8
Respiratory Therapy Technician1012566470%4
Occupational Therapy Aide011471314%3.6
Occupational Therapy Assistant022352729%1.3
Medical Director011241112%2.1
Feeding Assistant011161112%1.4
Other Physician011778%1
Mental Health Service Worker011333%1
65 Certified Nursing Assistant
% of Days 100%
23 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
2 Clinical Nurse Specialist
% of Days 70%
View All Staffing Data in Davenport

Penalties and fines

Includes penalties issued in 2024-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $37K Rank #70 / 153Federal fines — State benchmarkedThis home is ranked 70th out of 153 homes we track in Illinois for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Illinois average among facilities with fines, and where it ranks among 153 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
74% lower than Iowa average

Iowa average: $143K

Number of fines 2
33% fewer fines than Iowa average

Iowa average: 3.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
6% fewer payment denials than Iowa average

Iowa average: 1.1

Fines amount comparison
Fines amount comparison
This facility $37K
Iowa average $143K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 9, 2025
$16K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jul 24, 2024
12 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.9
12% worse than Iowa average

Iowa average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.3
9% worse than Iowa average

Iowa average: 18.6

Long-stay resident measures
Significantly below average Iowa avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 11.3%
27% better than Iowa average

Iowa average: 15.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.1%
20% worse than Iowa average

Iowa average: 18.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.5%
27% worse than Iowa average

Iowa average: 21.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 7.1%
111% worse than Iowa average

Iowa average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
72% better than Iowa average

Iowa average: 5.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 9.5%
425% worse than Iowa average

Iowa average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 12.4%
90% worse than Iowa average

Iowa average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.7%
94% better than Iowa average

Iowa average: 48.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.2%
74% better than Iowa average

Iowa average: 20.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
12% better than Iowa average

Iowa average: 89.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
9% better than Iowa average

Iowa average: 91.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.02
In line with Iowa average

Iowa average: 2.04

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.70
20% worse than Iowa average

Iowa average: 2.25

Short-stay resident measures
Significantly below average Iowa avg: 2.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.4%
44% better than Iowa average

Iowa average: 68.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
68% better than Iowa average

Iowa average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.8%
30% better than Iowa average

Iowa average: 63.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 16.3%
38% better than Iowa average

Iowa average: 26.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 21.4%
53% worse than Iowa average

Iowa average: 14.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 3.6%
373% worse than Iowa average

Iowa average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 30.2%
44% worse than Iowa average

Iowa average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 42.3%
16% worse than Iowa average

Iowa average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

66% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 75
Medicare
6
8% of residents
Medicaid
23
30.7% of residents
Private pay or other
46
61.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Other Nonprofit
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$12.2M
Nonprofit Other Nonprofit
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.0M Rank #112 / 134Net patient revenue — State benchmarkedThis home is ranked 112th out of 134 homes we track in Illinois. Shows this facility's net patient revenue compared to the Illinois average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$12.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$11.2M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #17 / 134Payroll costs — State benchmarkedThis home is ranked 17th out of 134 homes we track in Illinois. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Illinois average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$11.2M 140.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #3 / 134Payroll % of net patient revenue — State benchmarkedThis home is ranked 3rd out of 134 homes we track in Illinois. Shows payroll as a percentage of net patient revenue versus the Illinois average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Illinois that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$9.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$20.2M
How we calculate these figures

This home is owned by Friendship Manor Inc

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 146099

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (66% of admissions), and a typical private pay stay runs around 4 - 5 months.

Admissions
223 total

Coverage residents most often arrive under.

Medicare 32%
Private pay 66%
Medicaid 2%
Discharges
210 total

Coverage residents most often leave under.

Medicare 20%
Private pay 75%
Medicaid 5%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Friendship Manor

Address 1.3 miles from city center Info Estimated distance in miles from Rock Island's city center to Friendship Manor's address, calculated via Google Maps. — 0.73 miles to nearest hospital (UnityPoint Health - Trinity Rock Island Hospital)

Calculate Travel Distance to Friendship Manor

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Compare Nursing Homes around Davenport

Info below is compiled from CMS reports & the IA Dept. of Inspections, Appeals & Licensing (DIAL), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Illinois average is: 60.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Friendship Manor ★ ★ ★ ☆ ☆
NH
AL
IL
MC
SNF
Rock Island98 74.5% -2%4.51 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ☆ ☆ ☆ ☆ +2%+45%$10.5k173.4373- 36 Friendship Manor Inc$8.0MFiscal year ending 12/2023$11.2MFiscal year ending 12/2023140.3%Fiscal year ending 12/2023146099
Simpson Memorial Home ★ ★ ★ ☆ ☆
NH
AL
IL
SNF
West Liberty
55
Facility 55
IA AVG 72
Rank #238 / 403
58.2%
Facility 58.2%
IA AVG 67%
Rank #219 / 362
-13%
4.98
Facility 4.98
IA AVG 4.30
Rank #42 / 231
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ☆ ☆ ☆ ☆ +9%+16%
$0
Facility $0
IA AVG $53.4k
Rank #1 / 239
13
Facility 13
IA AVG 21.7
Rank #86 / 232
4.3
Facility 4.3
IA AVG 4.1
Rank #139 / 232
332-
41
Facility 41
IA AVG 47
Rank #286 / 504
Fredrick Grunder
$4.6MFiscal year ending 06/2024
Facility $4.6MFiscal year ending 06/2024
IA AVG $6.9M
Rank #151 / 224
$2.8MFiscal year ending 06/2024
Facility $2.8MFiscal year ending 06/2024
IA AVG $4.2M
Rank #145 / 224
61.1%Fiscal year ending 06/2024
Facility 61.1%Fiscal year ending 06/2024
IA AVG 60.3%
Rank #91 / 224
165418
Kahl Home for Aged & Infirm ★ ★ ★ ☆ ☆
NH
AL
HOS
MC
RC
SNF
Davenport
112
Facility 112
IA AVG 72
Rank #50 / 403
92.9%
Facility 92.9%
IA AVG 67%
Rank #34 / 362
+39%
4.09
Facility 4.09
IA AVG 4.30
Rank #131 / 231
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -47%-5%
$0
Facility $0
IA AVG $53.4k
Rank #1 / 239
12
Facility 12
IA AVG 21.7
Rank #79 / 232
2.4
Facility 2.4
IA AVG 4.1
Rank #49 / 232
2104--Carmelite Sisters For The Aged And Infirm, Inc
$11.0MFiscal year ending 12/2023
Facility $11.0MFiscal year ending 12/2023
IA AVG $6.9M
Rank #26 / 224
$8.5MFiscal year ending 12/2023
Facility $8.5MFiscal year ending 12/2023
IA AVG $4.2M
Rank #13 / 224
77.3%Fiscal year ending 12/2023
Facility 77.3%Fiscal year ending 12/2023
IA AVG 60.3%
Rank #18 / 224
165146
Harmony Utica Ridge ★ ★ ☆ ☆ ☆
NH
RC
SNF
Davenport
115
Facility 115
IA AVG 72
Rank #47 / 403
76.5%
Facility 76.5%
IA AVG 67%
Rank #151 / 362
+14%
3.62
Facility 3.62
IA AVG 4.30
Rank #197 / 231
 ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ +21%-16%
$51.3k
Facility $51.3k
IA AVG $53.4k
Rank #207 / 239
31
Facility 31
IA AVG 21.7
Rank #175 / 232
6.2
Facility 6.2
IA AVG 4.1
Rank #196 / 232
288-
90
Facility 90
IA AVG 47
Rank #13 / 504
Sheri Burken$12.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$6.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.54.2%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.165575
Harmony Davenport ★ ★ ☆ ☆ ☆
NH
AL
RESC
RC
SNF
Davenport
88
Facility 88
IA AVG 72
Rank #90 / 403
79.0%
Facility 79.0%
IA AVG 67%
Rank #134 / 362
+18%
3.68
Facility 3.68
IA AVG 4.30
Rank #184 / 231
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -10%-14%
$30.2k
Facility $30.2k
IA AVG $53.4k
Rank #188 / 239
36
Facility 36
IA AVG 21.7
Rank #187 / 232
3.0
Facility 3.0
IA AVG 4.1
Rank #73 / 232
370-
90
Facility 90
IA AVG 47
Rank #13 / 504
Rachel Arnold$6.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$3.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.61.9%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.165033
Nursing Home Explorer

Financial Assistance for
Nursing Home in Iowa

Friendship Manor is located in Rock Island, Iowa.
Here are the financial assistance programs available to residents in Iowa.

Get Financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+
General Iowa resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Rural focus; waitlists possible.

Benefits
In-home care (5-7 hours/day) Meals ($6/meal) Respite (240 hours/year) Adult day care ($60/day)

Iowa Family Caregiver Support

IA NFCSP

Age Caregiver of someone 60+
General Iowa resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
IA

Limited slots; rural emphasis.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled
General Iowa resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IA

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+
General Iowa resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR, Medicaid-eligible
Asset Limits $2,000 (individual), $3,000 (couple).
IA

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Iowa resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IA

High veteran demand in rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Able Up Iowa

Able Up Iowa

Age 65+ or disabled
General Iowa resident, ability to repay loan, need for assistive tech or mods.
Income Limits (2025) No strict limit; must demonstrate repayment capacity.
Asset Limits Not specified; credit-based.
IA

Loans up to $25,000; statewide via Easterseals partnership.

Benefits
Loans for wheelchairs Ramps Walk-in tubs (~$500-$10,000 avg.) Reducing reliance on paid care

Frequently Asked Questions about Friendship Manor

Is Friendship Manor in a walkable area?

Friendship Manor has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Friendship Manor?

According to IL state health department records, Friendship Manor's license number is 5101495.

When does Friendship Manor's license expire?

According to IL state health department records, Friendship Manor's license expires on December 22, 2026.

What is the occupancy rate at Friendship Manor?

Friendship Manor's occupancy is 75%.

Are pets allowed at Friendship Manor?

No, Friendship Manor has a no-pet policy.

Does Friendship Manor operate as a for-profit or non-profit?

Friendship Manor is registered as a non-profit in IL.

How many beds does Friendship Manor have?

Friendship Manor has 98 beds.

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