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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Sister community of the Parkville Care Center, expect Chelsea Place Center to maintain elegance and professionalism for its residents, promoting mutual respect and trust. Specializing in skilled nursing and rehabilitation services, residents maintain an active, supportive, and stimulating lifestyle. The team of dedicated professionals aims to fulfill each resident’s holistic wellness through the continuum of care services. Chelsea Place Center helps seniors have a speedy recovery.
Chelsea Place’s center of excellence includes 24-hour nursing care, stimulating activities, engaging social activities and programs; therapy services that include speech, occupational, and physical; wound care, behavioral health services, and diabetes management, cardiac recovery– among many others.
Judy Konow-Hinds serves as the Administrator of Chelsea Place Care Center, a 234-bed skilled nursing facility in Hartford, CT. She leads a diverse team dedicated to personalized care, fostering strong relationships with residents and families to support positive clinical outcomes and community engagement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 31st out of 65 homes in Connecticut.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 21m per day | ▼ 50% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ■ Avg State avg: 50m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 42m per day | ▼ 26% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 36m per day | ▼ 24% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 80% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 46% State avg: 28m per day · National avg: 29m per day |
Most residents stay for extended periods and receive ongoing daily care.
4% of new residents, usually for short-term rehab.
18% of new residents, often for short stays.
77% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #10 / 71Payroll — state benchmarkedThis home is ranked 10th out of 71 homes in Connecticut.Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Connecticut average: 84%Key information about the people who lead and staff this community.
Pets Allowed: Yes, Pets Allowed
Building Type: 3-storey
Transportation Services
Fitness and Recreation
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
2 visits/inspections triggered by complaints
20 routine inspections
17 with issues
2 without issues
Connecticut average: 13 visits/inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Connecticut average: 19 deficiencies
4.2 deficiencies per inspection
Connecticut average: 1.5 deficiencies per inspection
Chelsea Place Care Center’s inspection record is mixed, with repeated deficiencies in abuse prevention, staffing shortages, and failure to meet resident care needs. The most recent inspection on November 21, 2025, substantiated sexual abuse by a staff member and cited one deficiency for failure to protect residents from abuse. Earlier in 2025, multiple complaints documented failures in preventing resident-to-resident physical abuse, inadequate food allergy management, and insufficient staffing hours, indicating ongoing challenges in safety and care oversight.
Connecticut average 5.7
Last Health inspection on May 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 49 citations resulted from standard inspections; and 19 of 49 resulted from complaint investigations.
100% better than Connecticut averageConnecticut average: 0.3
0
100% better than Connecticut averageConnecticut average: 0.7
Issues related to food quality, meal service, and resident's nutritional needs.
May 27, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 17, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 17, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 20, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Chelsea Place Care Center LLC is located in Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
1.8 miles from city center
Estimated distance in miles from Hartford's city center to Chelsea Place Care Center LLC's address, calculated via Google Maps.
— 0.46 miles to nearest hospital (Bariatric Center of Excellence at Saint Francis)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
47% worse than Connecticut averageConnecticut average ratio: 1.88:1
0% compared with Connecticut averageConnecticut average: 7.5 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Total hours from contractors
1,127 contractor hours this quarter
| Certified Nursing Assistant | 99 | 0 | 99 | 30,188 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 35 | 0 | 35 | 13,588 | 91 | 100% | 7.8 |
| Registered Nurse | 17 | 0 | 17 | 4,667 | 91 | 100% | 8.6 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,876 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 5 | 2 | 7 | 1,527 | 65 | 71% | 7.3 |
| Other Dietary Services Staff | 5 | 3 | 8 | 1,456 | 89 | 98% | 5.6 |
| RN Director of Nursing | 2 | 4 | 6 | 1,407 | 66 | 73% | 7.7 |
| Nurse Practitioner | 1 | 1 | 2 | 575 | 64 | 70% | 8 |
| Dietitian | 1 | 16 | 17 | 505 | 62 | 68% | 5.2 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Medical Director | 0 | 2 | 2 | 111 | 28 | 31% | 2.9 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 86 | 32 | 35% | 2.4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
203Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
44% better than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.1
28% better than Connecticut averageConnecticut average: 21.1
Percent of long-stay residents whose need for help with daily activities has increased
11.4%
39% better than Connecticut averageConnecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
11.5%
40% better than Connecticut averageConnecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
11% better than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
40% better than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
46% better than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
0.1%
92% better than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
1.7%
73% better than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
3.5%
77% better than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
5% better than Connecticut averageConnecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
5% better than Connecticut averageConnecticut average: 93.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.8%
14% better than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.5%
11% better than Connecticut averageConnecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
| Chelsea Place Care Center LLC |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Hartford (West End) | 216 | Yes | 82 | - | 17 | 92.6% | A+ | 43 | 101 | 2.3 |
| Brookdale West Hartford |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Hartford (Simsbury Road) | - | Yes | 40 | Studio / 1 Bed / 2 Bed | 16 | - | A+ | 8 | 16 | 2.0 |
| All American Assisted Living at Enfield |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Enfield (Hazardville) | - | No | 46 | Shared / Private Studio | 3 | - | - | 7 | 2 | 0.3 |
Historical financial and operational data for Chelsea Place Care Center LLC based on CMS SNF Cost Reports.
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