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Assisted Living in South Bend

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Wellbrooke of South Bend

Assisted Living in South Bend

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Wellbrooke of South Bend

Overview of Wellbrooke of South Bend

Wellbrooke of South Bend fosters a nurturing culture that encourages residents to embrace a slower pace of life, relishing the opportunity to relax and savor their golden years. Positioned conveniently within the community, it offers personalized care that adheres to meticulous assisted living guidelines, extending a range of services that include both assisted living with memory care benefits. This comprehensive approach caters to a variety of needs, from the enriching programs designed to cater to more advanced clinical requirements such as rehabilitation, skilled nursing, and long-term care.

This distinguished establishment ensures residents’ peace of mind through round-the-clock availability, affirming its commitment to their well-being. A specialized memory care neighborhood caters to those with impaired memory, maintaining a warm and inviting atmosphere that resonates throughout the entire community. Beyond the comprehensive care, Wellbrooke of South Bend takes pride in offering a wide spectrum of amenities, including 24-hour emergency maintenance, chef-prepared meals, transportation services, and engaging outings. The presence of a salon, well-tended grounds, and a charming barbecue area contribute to the harmonious living experience residents enjoy within this distinguished setting.

(574) 247-7044

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Indiana average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 21m per day

This home provides 5% less nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 129

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average: 69.4%
Occupancy rate 40.3%
Residents per day (avg) 47
Occupancy rate
40.3%
Residents per day (avg)
47

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

52% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

44% of new residents, often for short stays.

Typical stay 5 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$11.7M
Operating loss
-$546.1K
Privately-owned community Operated by a business corporation.
Home revenue
$11.7M
Operating loss
-$546.1K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
43.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.2M
Total costs $12.2M
Bed community size
129-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 44 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
40%
41% lower than Indiana average

Indiana average: 68%

Occupied beds
52 / 129
Average residents 70 per day

License Details

Facility TypeMixed Facility (nursing + Residential Care)
StatusActive
IssuanceJanuary 7, 2025
ExpirationJune 30, 2026

Additional Licensing Details

License Number25-013302-1
CMS Certification Number155824

Ownership & Operating Entity

Wellbrooke of South Bend is legally operated by Hancock Regional Hospital, and administrated by Karl Steinhaus.

Profit StatusOTHER

Type Of Units

SNF (Skilled Nursing)
55 units
SNF/NF (Combined)
15 units
Residential
59 units
Total beds
129 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorMathew Dupree
Director of NursingASHLEY HEARLD

Contact Information

Fax(515) 875-4780

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Wellbrooke of South Bend

Assisted Living Memory Care

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

17 total visits · Indiana avg: 19

Ranked 172nd of 388 in Indiana

6 Inspections Indiana avg: 13 54% below Indiana avg
6 Complaint Visits Indiana avg: 8 25% below Indiana avg Ranked 148th of 367 2 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
7 Visits with Citations Indiana avg: 7 0% below Indiana avg
43 Citations Total Indiana avg: 34 26% above Indiana avg Ranked 270th of 385
10 Visits without Citations Indiana avg: 12 17% below Indiana avg

2 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date April 10, 2025
Re Inspection

43 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

44 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

Inspection Report Summary for Wellbrooke of South Bend

The most recent inspection on April 10, 2025, found the facility in compliance with Emergency Preparedness and Life Safety Code requirements. Earlier inspections showed a pattern of deficiencies primarily related to emergency preparedness exercises, fire safety maintenance, resident care including activities of daily living, food sanitation, and infection control. Complaint investigations during this period were consistently unsubstantiated, with no deficiencies cited related to the allegations. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility appears to have made improvements in emergency preparedness and life safety compliance over time, although some care and sanitation issues were noted in prior surveys.

Health Inspection History

Inspections
Total health inspections 4

Indiana average 6


Last Health inspection on Jun 2025

Total health citations 15

Indiana average 25

Citations per inspection
3.75

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 15 citations resulted from standard inspections; and 2 of 15 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 1
67% worse than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

1 serious citation More info Indiana average: 0.6

14 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jun 25, 2025
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jun 25, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Feb 06, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 06, 2025
Corrected

Compare Assisted Living around South Bend The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Wellbrooke of South Bend
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

South Bend119Yes 44 Private Rooms1 40.3% -Karl SteinhausHancock Regional HospitalAshley Hearld17244
Grand Emerald Place
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

South Bend96Yes 36 Private Rooms13 51.0% -Amanda HarlowOps Living South Bend LlcLindsay Vanderpool12527
Southfield Village Inc.
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

South Bend60Yes 5 Private Rooms34 34.1% -Joseph DoranWoodlawn HospitalDolores Britton20456
Brookdale South Bend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

South Bend (Clay)-Yes 28 Private Rooms------000
Helping Angels Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

South Bend (Swanson Highlands)-No 14 Private Rooms------000

Places of interest near Wellbrooke of South Bend

Address 3.8 miles from city center Info Estimated distance in miles from South Bend's city center to Wellbrooke of South Bend's address, calculated via Google Maps. — 2.93 miles to nearest hospital (South Bend Medical Foundation)

Calculate Travel Distance to Wellbrooke of South Bend

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 97
Employees 83
Contractors 14
Staff to resident ratio 1.80:1
1796196% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 36
Average shift 7.2 hours
6% worse than Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 23,649
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

12.7%

3,004 contractor hours this quarter

Speech Language Pathologist: 5 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Qualified Social Worker: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant300308,08991100%7
Licensed Practical Nurse120122,82991100%7.8
Registered Nurse9092,67591100%8.8
Other Dietary Services Staff7072,18591100%6.8
Medication Aide/Technician9092,0199099%7.2
Speech Language Pathologist0558756774%6.9
Physical Therapy Aide0228356673%6.7
RN Director of Nursing3037676571%7.8
Clinical Nurse Specialist7075896167%7.5
Dietitian2025086470%7.8
Administrator1015046369%8
Nurse Practitioner1014565763%8
Physical Therapy Assistant0334416167%7.2
Respiratory Therapy Technician0224196470%6.5
Qualified Social Worker0113916268%6.3
Medical Director011441921%2.3
Occupational Therapy Assistant202233134%0.7
30 Certified Nursing Assistant
% of Days 100%
12 Licensed Practical Nurse
% of Days 100%
9 Registered Nurse
% of Days 100%
7 Other Dietary Services Staff
% of Days 100%
9 Medication Aide/Technician
% of Days 99%
5 Speech Language Pathologist
% of Days 74%
2 Physical Therapy Aide
% of Days 73%
3 RN Director of Nursing
% of Days 71%
7 Clinical Nurse Specialist
% of Days 67%
2 Dietitian
% of Days 70%
1 Administrator
% of Days 69%
1 Nurse Practitioner
% of Days 63%
3 Physical Therapy Assistant
% of Days 67%
2 Respiratory Therapy Technician
% of Days 70%
1 Qualified Social Worker
% of Days 68%
1 Medical Director
% of Days 21%
2 Occupational Therapy Assistant
% of Days 34%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 54
Medicare
30
55.6% of residents
Medicaid
14
25.9% of residents
Private pay or other
10
18.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.8
15% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.6
In line with Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.5%
21% better than Indiana average

Indiana average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.7%
In line with Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 10.5%
173% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.7%
30% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.5%
74% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.8%
68% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.8%
59% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
7% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
20% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
22% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 99.0%
25% better than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

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Financial Aid for Indiana Seniors

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Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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