Total health inspections
5
Michigan average 6.5
Last Health inspection on Oct 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Willows at East Lansing
Nursing Home · Lansing, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Willows at East Lansing
Nursing Home · Lansing, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Willows at East Lansing accepts Medicare, Medicaid, and private pay.
The Willows at East Lansing is where maintenance-free living takes on a whole new level of comfort and convenience. With spacious living quarters and tailored programs designed for seniors, The Willows offers a unique blend of reliability and support, ensuring that every resident enjoys a fulfilling and engaging lifestyle.
Their comprehensive care options include assisted living facilities, where residents can thrive in a nurturing and socially enriched atmosphere. They also offer the unique blend of memory care with skilled nursing, providing specialized support for those requiring advanced care. Each apartment is thoughtfully designed, featuring custom cabinetry, air conditioning, and cable services to create a comfortable and contemporary living space. With Wi-Fi accessibility and smoke-free suites, modern amenities seamlessly complement daily life. The community also ensures peace of mind with 24-hour emergency maintenance.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 94th out of 103 homes in Michigan.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 94th out of 103 homes in Michigan.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 25m per day
Rank #94 / 103Nurse hours — State benchmarkedThis home is ranked 94th out of 103 homes in Michigan.Shows adjusted nurse hours per resident per day benchmarked to the Michigan average, with a ranking across 103 Michigan SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Michigan avg
-21%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 19m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
77.2%
Rank #47 / 105Occupancy rate — State benchmarkedThis home is ranked 47th out of 105 homes in Michigan.Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 105. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
48 days
Occupancy rate
77.2%
Rank #47 / 105Occupancy rate — State benchmarkedThis home is ranked 47th out of 105 homes in Michigan.Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 105. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
48 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
62% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$14.7M
Profit
$535.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$14.7M Rank #56 / 104Revenue — State benchmarkedThis home is ranked 56th out of 104 homes in Michigan.Shows this facility's annual revenue compared to the Michigan SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$535.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #43 / 104Payroll — State benchmarkedThis home is ranked 43rd out of 104 homes in Michigan.Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #43 / 104Payroll — State benchmarkedThis home is ranked 43rd out of 104 homes in Michigan.Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.2M
Walk Score: 19 / 100 Rank #83 / 106Walk Score — State benchmarkedThis home is ranked 83rd out of 106 homes in Michigan.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Health Inspection History
Inspections
Total health citations
36
Rank #68 / 105Health citations — State benchmarkedThis home is ranked 68th out of 105 homes in Michigan.Shows this facility's total health deficiency citations benchmarked to the Michigan State average, with a ranking across all 105 MI SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Michigan average 33.5
Citations per inspection
7.2
Rank #85 / 105Citations per inspection — State benchmarkedThis home is ranked 85th out of 105 homes in Michigan.Shows average deficiency citations per CMS inspection for this facility versus the Michigan mean across 105 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 36 citations resulted from standard inspections; and 4 of 36 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Michigan averageMichigan average: 0.3
Serious Health citations
0
100% better than Michigan averageMichigan average: 1.9
Citations history (last 4 years)
Infection Control moderate citation
Oct 17, 2024
Corrected
Pharmacy moderate citation
Oct 17, 2024
Corrected
Quality of Care moderate citation
Oct 17, 2024
Corrected
Quality of Care moderate citation
Oct 17, 2024
Corrected
Financial Assistance for
Nursing Home in Michigan
The Willows at East Lansing is located in Lansing, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
105
Employees
87
Contractors
18
Staff to resident ratio
1.72:1
0% compared with Michigan average
Avg staff/day
41
Average shift
7.6 hours
0% compared with Michigan average
Total staff hours (quarter)
28,513
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
38
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
9.1%
2,606 contractor hours this quarter
Speech Language Pathologist: 5
Physical Therapy Assistant: 5
Physical Therapy Aide: 3
Respiratory Therapy Technician: 3
Qualified Social Worker: 1
Medical Director: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 38 | 0 | 38 | 10,844 | 91 | 100% | 8.1 |
| Registered Nurse | 14 | 0 | 14 | 4,976 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,889 | 90 | 99% | 8.7 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,862 | 91 | 100% | 7.6 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,648 | 66 | 73% | 7.5 |
| Administrator | 2 | 0 | 2 | 986 | 64 | 70% | 7.8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 935 | 71 | 78% | 7 |
| Speech Language Pathologist | 0 | 5 | 5 | 563 | 67 | 74% | 6.6 |
| Dietitian | 1 | 0 | 1 | 517 | 67 | 74% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 483 | 60 | 66% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 481 | 66 | 73% | 6.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 62 | 68% | 7.5 |
| Qualified Social Worker | 0 | 1 | 1 | 317 | 61 | 67% | 5.2 |
| Physical Therapy Aide | 0 | 3 | 3 | 284 | 59 | 65% | 4.3 |
| RN Director of Nursing | 1 | 0 | 1 | 184 | 16 | 18% | 11.5 |
| Occupational Therapy Assistant | 2 | 0 | 2 | 40 | 50 | 55% | 0.8 |
| Medical Director | 0 | 1 | 1 | 25 | 13 | 14% | 1.9 |
| Medication Aide/Technician | 1 | 0 | 1 | 16 | 1 | 1% | 15.5 |
38 Certified Nursing Assistant
% of Days
100%
14 Registered Nurse
% of Days
100%
11 Licensed Practical Nurse
% of Days
99%
8 Other Dietary Services Staff
% of Days
100%
7 Clinical Nurse Specialist
% of Days
73%
2 Administrator
% of Days
70%
5 Physical Therapy Assistant
% of Days
78%
5 Speech Language Pathologist
% of Days
74%
1 Dietitian
% of Days
74%
1 Nurse Practitioner
% of Days
66%
3 Respiratory Therapy Technician
% of Days
73%
1 Mental Health Service Worker
% of Days
68%
1 Qualified Social Worker
% of Days
67%
3 Physical Therapy Aide
% of Days
65%
1 RN Director of Nursing
% of Days
18%
2 Occupational Therapy Assistant
% of Days
55%
1 Medical Director
% of Days
14%
1 Medication Aide/Technician
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
61
Medicare
31
50.8% of residents
Medicaid
28
45.9% of residents
Private pay or other
2
3.3% of residents
Programs & Services
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
43% better than Michigan averageMichigan average: 8.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
33% better than Michigan averageMichigan average: 16.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
5.6%
Percent of long-stay residents whose need for help with daily activities has increased
5.6%
55% better than Michigan averageMichigan average: 12.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.1%
Percent of long-stay residents whose ability to move independently worsened
8.1%
47% better than Michigan averageMichigan average: 15.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
9% better than Michigan averageMichigan average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Michigan averageMichigan average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.9%
Percent of long-stay high risk residents with pressure ulcers
1.9%
68% better than Michigan averageMichigan average: 5.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
53% better than Michigan averageMichigan average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.5%
Percent of long-stay residents who lose too much weight
8.5%
50% worse than Michigan averageMichigan average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.9%
Percent of long-stay residents who have depressive symptoms
0.9%
77% better than Michigan averageMichigan average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.2%
Percent of long-stay residents who received an antipsychotic medication
9.2%
38% better than Michigan averageMichigan average: 15.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
In line with Michigan averageMichigan average: 94.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Michigan averageMichigan average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.9%
15% better than Michigan averageMichigan average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
18% better than Michigan averageMichigan average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.8%
20% better than Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Financial Trends
Historical financial and operational data for The Willows at East Lansing based on CMS SNF Cost Reports.
Occupancy Rate
77.2%
↓ 0.0pp vs 2022
Net Income
$535.5K
↓ ~$254.0K vs 2022
Total Payroll
$7.7M
↑ ~$448.0K vs 2022
Profit Margin
3.7%
↓ 2.2pp vs 2022
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Frequently Asked Questions about The Willows at East Lansing
Is The Willows at East Lansing in a walkable area?
The Willows at East Lansing has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at The Willows at East Lansing?
The Willows at East Lansing's occupancy is 77.2%.
What is the phone number of The Willows at East Lansing?
(517) 333-3131 will put you in contact with the team at The Willows at East Lansing.
Is The Willows at East Lansing Medicare or Medicaid certified?
Yes — The Willows at East Lansing is a CMS-certified provider of Medicare and Medicaid.
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