The Brook at High Falls

CMS overall rating

2150 St Paul St, Rochester, NY 14621 View map

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The Brook at High Falls accepts Medicare, Medicaid, and private pay.

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The Brook at High Falls accepts Medicare, Medicaid, and private pay.

Overview of The Brook at High Falls

The Brook at High Falls operates as a 28-bed skilled nursing facility at 2150 St Paul Street in Rochester, Monroe County, New York. Owner Christina Oropeza oversees the facility through AGA Operating LLC, a for-profit operator.

The 3-star CMS rating positions the community slightly below the New York state average.

Where the facility demonstrates strength is staffing intensity: registered nurses and nursing staff combine for 3 hours 57 minutes of care per resident daily; 13% above New York averages. Weekends show particularly robust RN presence at 47 minutes per day, running 68% above benchmark. Physical therapists deliver 11 minutes per resident daily, 57% above state norms.

Six separate state inspections over four years yielded 15 total health and life safety citations.

The November 14, 2024 complaint investigation identified systemic deficiencies in resident care, facility environment, and safety protocols. Inspectors found failures in activities of daily living assistance, visual privacy safeguarding (missing privacy curtains affecting multiple residents), quarterly care planning compliance, and infection control execution. Significant documentation gaps emerged: staff touched food without gloves; laundry personnel handled soiled linens without protective gowns; resident medical records sat in damaged boxes stored in an unlocked basement electrical room. Environmental violations included missing call bells, absent bathroom soap dispensers, inoperable kitchen equipment, unsafe gas storage, and non-functional door mechanisms.

The facility corrected all citations by late January and early February 2025. No federal fines or Medicare/Medicaid payment denials have been assessed over the past three years.

Occupancy has contracted dramatically to 32%; ranked 426th of 433 New York homes against a state average of 88.3%. The facility draws admissions from Medicare short-stays (1-month average), private-pay brief stays (19 days), and Medicaid long-term residents (2 years), with current census skewed heavily toward Medicaid (45.5%).

Clinical quality measures reveal long-stay weight loss impacts 16.4% of residents at 168% worse than state average, yet fall rates remain zero and depression symptoms absent entirely. Short-stay rehospitalization reached 26.8% against a 20.6% state norm, with emergency department utilization at 19.7%; more than double the 9.7% state figure. The facility’s deficiency rate has averaged 24.7 violations per year since 2021, running 384% above New York averages.

The Brook is structured for Medicare and private-pay short-term rehabilitation and skilled nursing stays in a small-scale setting where higher staffing ratios and intensive therapy services support acute clinical recovery.

Facility Direct Line (585) 342-5540

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

3h 57m per day

This facility New York avg (3h 35m per day)

vs New York avg

+10%

1 of 6 metrics below state avg

Standout metric Physical Therapist is +63% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	38m per day	▼ 10% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	52m per day	▲ 13% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 16m per day	▲ 4% State avg: 2h 11m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 27m per day	▲ 9% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	11m per day	▲ 63% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	41m per day	▲ 45% State avg: 28m per day · National avg: 29m per day

Capacity and availability

55 days

28-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 58 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

32%

Lower than the New York average: 88.3%

Occupied beds

9 / 28

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

CountyMonroe

CMS Certification Number335825

The Brook at High Falls is legally operated by AGA Operating LLC (For Profit).

Since 2021 · 5 years of data 1 enforcement action 15 citations 41 complaints 6 inspections 8 complaint investigations

Inspection Score

2 points above the New York average for nursing homes (83/100)

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2021

1 enforcement action

This facility has 1 enforcement action. 33% of New York nursing homes have zero, and the statewide average is 1.6.

May 21, 2021 Quality of Care #NH-21-181

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average

Overall vs. NY average

Latest Inspection November 14, 2024 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	15	13	This facility has 15% more total citations than a typical New York nursing home (15 vs. NY avg 13).↑ 15% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	11	20	This facility has 45% fewer health citations than a typical New York nursing home (11 vs. NY avg 20).↓ 45% better
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York average (4 vs. NY avg 4).— At avg
Citations per year Average citations per year since 2021.	3	2.6	This facility has 15% more citations per year than a typical New York nursing home (3 vs. NY avg 2.6).↑ 15% worse
Citations per inspection Average citations per inspection.	2.5	1.4	This facility has 79% more citations per inspection than a typical New York nursing home (2.5 vs. NY avg 1.4).↑ 79% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	6	9	This facility has 33% fewer total inspections than a typical New York nursing home (6 vs. NY avg 9).↓ 33% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	4	4	This facility has inspections with citations in line with the New York average (4 vs. NY avg 4).— At avg
Inspection citation rate Percentage of inspections that resulted in at least one citation.	67%	44%	This facility has 23 percentage points higher inspection citation rate than a typical New York nursing home (67% vs. NY avg 44%).↑ 23% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	41	79	This facility has 48% fewer total complaints than a typical New York nursing home (41 vs. NY avg 79).↓ 48% better
Complaints per year Average complaints per year since 2021.	8.2	15.8	This facility has 48% fewer complaints per year than a typical New York nursing home (8.2 vs. NY avg 15.8).↓ 48% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	1.51	0.50	This facility has 202% more complaints per bed than a typical New York nursing home (1.51 vs. NY avg 0.5).↑ 202% worse
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	8	15	This facility has 47% fewer complaint investigations than a typical New York nursing home (8 vs. NY avg 15).↓ 47% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 14, 2024, found 12 deficiencies related to quality of care, environment, and safety, all corrected by February 2025.
The November 7, 2024, annual survey identified 9 deficiencies including infection control lapses, missing privacy curtains, and unsecured resident records.
The May 10, 2023, inspection found 15 deficiencies including unsafe water temperatures, inconsistent medication administration, inadequate dialysis care, and insufficient RN coverage on multiple days.

Show Inspection Reports

Inspections since 2021

Total health inspections 4

New York average 3.6

Last Health inspection on Nov 2024

Total health citations

New York average 18.5

Citations per inspection

5.75

New York average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 23 citations resulted from standard inspections; 2 of 23 resulted from complaint investigations; and 7 of 23 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)

Critical health citations

100% better than New York average

New York average: 0.2

Serious health citations

100% better than New York average

New York average: 0.2

0 critical citations New York average: 0.2

0 serious citations New York average: 0.2

20 moderate citations New York average: 17.4

3 minor citations New York average: 0.7

Citations history (last 5 years)

Environmental moderate citation Nov 14, 2024

Corrected

Infection Control moderate citation Nov 14, 2024

Corrected

Nursing Services minor citation Nov 14, 2024

Corrected

Nutrition moderate citation Nov 14, 2024

Corrected

Employee Flu Vaccination Rate: 91%

Percentage of facility employees vaccinated against influenza.

Total staff 65

Employees 65

Contractors 0

Staff to resident ratio 2.95 : 1

1586% more staff per resident than New York average

Avg staff/day 19

Average shift 6.8 hours

12% worse than New York average

Total staff hours (quarter) 11,875

Nursing staff breakdown

9.4 hours

6.9 hours

Contractor staffing

Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category


Certified Nursing Assistant	30	30	5,458	92	100%	6.9
Licensed Practical Nurse	13	13	2,080	92	100%	6.9
Registered Nurse	3	3	821	68	74%	9.4
Other Dietary Services Staff	4	4	506	81	88%	6
Nurse Practitioner	1	1	487	62	67%	7.9
Respiratory Therapy Technician	4	4	458	62	67%	7
Physical Therapy Assistant	2	2	458	55	60%	7.5
Physical Therapy Aide	1	1	385	52	57%	7.4
Speech Language Pathologist	1	1	252	53	58%	4.8
Qualified Social Worker	2	2	246	50	54%	4.8
Clinical Nurse Specialist	1	1	213	28	30%	7.6
Dental Services Staff	1	1	208	26	28%	8
Administrator	1	1	192	24	26%	8
Dietitian	1	1	112	15	16%	7.5

30 Certified Nursing Assistant

% of Days 100%

13 Licensed Practical Nurse

% of Days 100%

3 Registered Nurse

% of Days 74%

4 Other Dietary Services Staff

% of Days 88%

1 Nurse Practitioner

% of Days 67%

4 Respiratory Therapy Technician

% of Days 67%

2 Physical Therapy Assistant

% of Days 60%

1 Physical Therapy Aide

% of Days 57%

1 Speech Language Pathologist

% of Days 58%

2 Qualified Social Worker

% of Days 54%

1 Clinical Nurse Specialist

% of Days 30%

1 Dental Services Staff

% of Days 28%

1 Administrator

% of Days 26%

1 Dietitian

% of Days 16%

View All Staffing Data in Rochester

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.7

9% worse than New York average

New York average: 9.8

Functional decline score 21.4

18% worse than New York average

New York average: 18.1

Long-stay resident measures

Significantly above average New York avg: 4.0

Need for Help with Daily Activities Increased 23.2%

41% worse than New York average

New York average: 16.4%

Low Risk Residents with Bowel/Bladder Incontinence 19.5%

9% better than New York average

New York average: 21.4%

Falls with Major Injury 0.0%

100% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers 3.1%

57% better than New York average

New York average: 7.2%

Urinary Tract Infection 1.8%

30% worse than New York average

New York average: 1.4%

Lost Too Much Weight 16.4%

168% worse than New York average

New York average: 6.1%

Depressive Symptoms 1.9%

90% better than New York average

New York average: 18.1%

Antipsychotic Use 0.0%

100% better than New York average

New York average: 12.6%

Pneumococcal Vaccine 93.0%

In line with New York average

New York average: 91.4%

Short-stay resident measures

Above average New York avg: 3.5

Pneumococcal Vaccine 92.1%

20% better than New York average

New York average: 76.6%

Antipsychotic medication increase 0.6%

56% better than New York average

New York average: 1.3%

Influenza Vaccine 92.8%

18% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay 26.8%

30% worse than New York average

New York average: 20.6%

Emergency department visits 19.7%

103% worse than New York average

New York average: 9.7%

Falls with major injury 0.0%

100% better than New York average

New York average: 0.8%

Ability to care for self at discharge 56.4%

5% better than New York average

New York average: 53.7%

Successful return to home or community 55.8%

10% better than New York average

New York average: 50.6%

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

62% of new residents, often for short stays.

Typical stay 19 days

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 22

Medicare

50% of residents

Medicaid

45.5% of residents

Private pay or other

4.5% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Brook at High Falls from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 85.5% ↓ 12.3pp vs 2022

Net Patient Income -$390.0K ↑ ~$126.9K vs 2022

Payroll Costs $2.6M ↑ ~$433.4K vs 2022

Operating Margin -12.3% ↑ 5.7pp vs 2022

Metric	2011	2012	2013	2020	2021	2022	2023
Occupancy %	93.3%	89.8%	91.3%	88.8%	92.6%	97.8%	85.5%
Beds	28	28	28	28	28	28	28
Net Income	-$18,955	$35,669	$12,896	$163,018	$296,575	-$389,340	-$370,814
Gross Revenue	$2,781,561	$2,687,013	$2,732,837	$3,461,414	$3,655,372	$3,906,151	$4,378,140
Operating Expenses	$2,143,654	$1,971,556	$2,048,704	$2,739,409	$3,281,753	$3,391,828	$3,572,840
Net Patient Income	-$19,081	-$89,003	-$112,041	-$35,306	-$326,521	-$516,938	-$390,001
Net Patient Revenue	$2,124,573	$1,882,553	$1,936,663	$2,704,103	$2,955,232	$2,874,890	$3,182,839
Payroll Costs	$1,283,858	$1,159,843	$1,221,691	$1,545,341	$2,137,203	$2,154,757	$2,588,178
Operating Margin %	-0.9%	-4.7%	-5.8%	-1.3%	-11.1%	-18.0%	-12.3%
Medicare %	1.0%	1.1%	1.3%	12.9%	15.5%	13.8%	19.3%
Medicaid %	54.7%	59.2%	60.7%	45.3%	48.9%	51.7%	59.3%
Private %	44.3%	39.7%	38.0%	41.7%	35.6%	34.5%	21.4%
Net Patient Revenue/Day	$223	$205	$208	$297	$312	$288	$364
Cost/Day	$225	$214	$220	$301	$347	$339	$409
Avg Length of Stay	264.7 days	200.0 days	198.5 days	112.3 days	96.6 days	109.8 days	55.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$3.2M

Net patient income

-$390.0K

For-profit Individual

Net patient revenue

$3.2M

Net patient income

-$390.0K

Other income

$19.2K

Payroll costs

$2.6M 81.3% of net patient revenue

Other operating costs

$984.7K

Total costs

$3.6M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (62% of admissions), and a typical private pay stay runs around 19 days.

Coverage residents most often arrive under.

Medicare 34%

Private pay 62%

Medicaid 4%

Coverage residents most often leave under.

Medicare 25%

Private pay 59%

Medicaid 15%

3.1 miles from city center Estimated distance in miles from Rochester's city center to The Brook at High Falls's address, calculated via Google Maps.

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The information below is reported by the New York State Department of Health.

5 facilities compared · CMS & NY Dept. of Health data


Edna Tina Wilson Living Center	NH HC MC	Rochester (Island Cottage Road)	120 Facility 120 NY AVG 160 Rank #412 / 748	98.3% Facility 98.3% NY AVG 88.3% Rank #17 / 436	+11%	4.83 Facility 4.83 NY AVG 3.58 Rank #21 / 407	-56%	+35%	$0 Facility $0 NY AVG $67.6k Rank #1 / 415	86 Facility 86 NY AVG 83 Rank #242 / 593	5 Facility 5 NY AVG 18.5 Rank #15 / 414	1.7 Facility 1.7 NY AVG 5.1 Rank #10 / 414	-	118	-	2 Facility 2 NY AVG 63 Rank #1144 / 1173	Sandra Loan	$12.9M Facility $12.9M NY AVG $32.0M Rank #312 / 403	$11.1M Facility $11.1M NY AVG $10.7M Rank #255 / 403	85.5% Facility 85.5% NY AVG 37% Rank #44 / 403	335769
Friendly Home	NH HC MC	Rochester (City Of Rochester)	200 Facility 200 NY AVG 160 Rank #169 / 748	89.0% Facility 89.0% NY AVG 88.3% Rank #304 / 436	+1%	4.71 Facility 4.71 NY AVG 3.58 Rank #25 / 407	-89%	+32%	$0 Facility $0 NY AVG $67.6k Rank #1 / 415	87 Facility 87 NY AVG 83 Rank #226 / 593	14 Facility 14 NY AVG 18.5 Rank #153 / 414	4.7 Facility 4.7 NY AVG 5.1 Rank #199 / 414	-	171	-	17 Facility 17 NY AVG 63 Rank #1046 / 1173	Christine Johnson	$30.9M Facility $30.9M NY AVG $32.0M Rank #177 / 403	$18.3M Facility $18.3M NY AVG $10.7M Rank #132 / 403	59.1% Facility 59.1% NY AVG 37% Rank #103 / 403	335476
Park Place Southwest	NH	Rochester (Genesee Street)	120 Facility 120 NY AVG 160 Rank #412 / 748	97.1% Facility 97.1% NY AVG 88.3% Rank #41 / 436	+10%	3.85 Facility 3.85 NY AVG 3.58 Rank #96 / 407	-38%	+8%	$12.9k Facility $12.9k NY AVG $67.6k Rank #339 / 415	-	11 Facility 11 NY AVG 18.5 Rank #94 / 414	2.8 Facility 2.8 NY AVG 5.1 Rank #54 / 414	1	116	-	75 Facility 75 NY AVG 63 Rank #530 / 1173	Rachel Adonis	$14.3M Facility $14.3M NY AVG $32.0M Rank #337 / 403	$11.4M Facility $11.4M NY AVG $10.7M Rank #240 / 403	79.8% Facility 79.8% NY AVG 37% Rank #11 / 403	335620
The Brook at High Falls	NH	Rochester (Group 14621)	28 Facility 28 NY AVG 160 Rank #737 / 748	32.1% Facility 32.1% NY AVG 88.3% Rank #418 / 436	-64%	3.95 Facility 3.95 NY AVG 3.58 Rank #96 / 407	-64%	+10%	$0 Facility $0 NY AVG $67.6k Rank #1 / 415	85 Facility 85 NY AVG 83 Rank #254 / 593	23 Facility 23 NY AVG 18.5 Rank #300 / 414	5.8 Facility 5.8 NY AVG 5.1 Rank #281 / 414	-	9	-	58 Facility 58 NY AVG 63 Rank #719 / 1173	Christina Oropeza	$3.2M Facility $3.2M NY AVG $32.0M Rank #402 / 403	$2.6M Facility $2.6M NY AVG $10.7M Rank #402 / 403	81.3% Facility 81.3% NY AVG 37% Rank #75 / 403	335825
St. John‘s Home	NH AL IL MC	Rochester (Highland Park)	455 Facility 455 NY AVG 160 Rank #18 / 748	90.1% Facility 90.1% NY AVG 88.3% Rank #396 / 436	+2%	3.90 Facility 3.90 NY AVG 3.58 Rank #96 / 407	-6%	+9%	$141.0k Facility $141.0k NY AVG $67.6k Rank #399 / 415	67 Facility 67 NY AVG 83 Rank #533 / 593	30 Facility 30 NY AVG 18.5 Rank #366 / 414	10.0 Facility 10.0 NY AVG 5.1 Rank #401 / 414	3	331	-	54 Facility 54 NY AVG 63 Rank #755 / 1173	St Johns Health Care Corporation	$35.5M Facility $35.5M NY AVG $32.0M Rank #60 / 403	$27.1M Facility $27.1M NY AVG $10.7M Rank #50 / 403	76.4% Facility 76.4% NY AVG 37% Rank #126 / 403	335008

Nursing Home Explorer

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

What neighborhood is The Brook at High Falls in?

The Brook at High Falls is in the Group 14621 neighborhood of Rochester.

Who is the owner of The Brook at High Falls?

The Brook at High Falls is legally operated by AGA Operating LLC (For Profit).

Is The Brook at High Falls in a walkable area?

The Brook at High Falls has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at The Brook at High Falls?

The Brook at High Falls's occupancy is 32%.

Does The Brook at High Falls operate as a for-profit or non-profit?

The Brook at High Falls is registered as a for-profit in NY.

How many beds does The Brook at High Falls have?

The Brook at High Falls has 28 beds.

Has The Brook at High Falls had any recent citations?

The Brook at High Falls has had 15 recently reported citations.

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The Brook at High Falls

Overview of The Brook at High Falls

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact The Brook at High Falls

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Infection Prevention & Vaccination

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

30 Certified Nursing Assistant

13 Licensed Practical Nurse

3 Registered Nurse

4 Other Dietary Services Staff

1 Nurse Practitioner

4 Respiratory Therapy Technician

2 Physical Therapy Assistant

1 Physical Therapy Aide

1 Speech Language Pathologist

2 Qualified Social Worker

1 Clinical Nurse Specialist

1 Dental Services Staff

1 Administrator

1 Dietitian

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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Financial Assistance for Nursing Home in New York

Community First Choice Option

Expanded In-Home Services for the Elderly Program (EISEP)

Senior Citizen Rent Increase Exemption (SCRIE)

Senior Citizen Homeowners’ Exemption (SCHE)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

Guides for Better Senior Living

Financial Assistance for
Nursing Home in New York