Show Inspection Reports
Total Health inspections
4
11% above New York average
New York average:
3.6
Last Health inspection on Nov 2024
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Brook at High Falls
The Brook at High Falls is a Nursing Home in New York State
The Brook at High… is a Nursing Home in New York State
The Brook at High Falls
The Brook at High Falls is a Nursing Home in New York State
The Brook at High… is a Nursing Home in New York State
Nestled in the heart of Rochester, New York, The Brook at High Falls stands as an esteemed assisted living community. Within the embracing ambiance of Brook at High Falls, a welcoming haven awaits—a true home where an exceptional level of care unfailingly prevails. This assisted living community’s esteemed reputation as a foremost provider of skilled nursing care is rooted in a dedicated commitment to bestowing residents with unwavering quality care, all while preserving their innate dignity and self-esteem.
At the heart of it all, Brook at High Falls delivers the pinnacle of professional nursing services within a nurturing environment marked by genuine warmth and compassion. Their team, characterized by both expertise and empathy, extends beyond professional competence, encompassing a genuine caring disposition that becomes intertwined with the lives of each resident. The intimate scale of the community cultivates an atmosphere that is both familiar and residential, further accentuating the sense of home.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
28
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85.5%
Residents per day (avg)
25
Occupancy rate
85.5%
Residents per day (avg)
25
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
34% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
62% of new residents, often for short stays.
Typical stay
19 days
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Partnership
Home revenue
$4.4M
Operating loss
-$370.8K
Proprietary home
Partnership
Home revenue
$4,397,327.00
Operating loss
$-370,814.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$4.8M
28-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility Type
Nursing Home
Additional licensing details
CMS Certification Number:
335825
County:
Monroe
Ownership & operating entity
The Brook at High Falls is legally operated by AGA Operating LLC (For Profit).
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
3 with citations, 2 without citations
8 on-site complaint investigations
New York average: 9 inspections (5 with citations), 15 on-site complaint investigations
40 complaints
160 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 118 complaints
16 total citations
12 health citations
4 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 24 citations
New York average: 20 health citations
New York average: 4 life safety citations
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
May 21, 2021: Stipulation & Order #NH-21-181
Quality of Care
April 10, 2012: Stipulation & Order #NH-16-002
Quality of Care
Compare Nursing Homes around Rochester
The information below is reported by the New York State Department of Health.
Jewish Home of Rochester
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
328
No
8
BAKER, ROBERT
92.8%
$58,234,107.00
$32,259,291.00
55.4%
305.70
5/5
5.2484
5/5
5/5
5/5
Studio / 1 Bed / 2 Bed
Edna Tina Wilson Living Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
120
No
2
LOAN, SANDRA
98.4%
$15,448,536.00
$8,907,657.00
57.7%
119.20
5/5
4.8326
5/5
4/5
5/5
Studio / 1 Bed / 2 Bed
Friendly Home
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
200
No
17
JOHNSON, CHRISTINE
86.1%
$30,917,628.00
$15,030,066.00
48.6%
172.30
3/5
4.7072
3/5
4/5
4/5
Studio / 1 Bed / 2 Bed
The Brook at High Falls
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
28
No
58
OROPEZA, CHRISTINA
85.5%
$4,378,140.00
$2,433,180.00
55.6%
25.20
3/5
3.9488
2/5
4/5
5/5
-
Lilac Manor Rehabilitation and Nursing Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14607
200
No
-
MADDAMMA, ROBERT
58.8%
$12,150,564.00
$8,028,050.00
66.1%
129.70
1/5
4.6349
1/5
3/5
4/5
-
Places of interest near The Brook at High Falls
3.11 miles from city center
2150 St Paul St, Rochester, NY 14621
Calculate Travel Distance to The Brook at High Falls
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
73
Total Staff
73
Employees
0
Contractors
13,020
Total Hours (Quarter)
19
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 9.7 | No |
| Licensed Practical Nurse | 13 | 7.7 | No |
| Certified Nursing Assistant | 35 | 7.1 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
52 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
10 staff
7.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7.8hs shift avg
Dietary Services ⓘ
4 staff
6.9hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 35 | 0 | 35 | 5,546 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 13 | 0 | 13 | 2,561 | 91 | 100% | 7.7 |
| Registered Nurse | 4 | 0 | 4 | 984 | 82 | 90% | 9.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 718 | 84 | 92% | 6.8 |
| Nurse Practitioner | 2 | 0 | 2 | 520 | 64 | 70% | 8.1 |
| Physical Therapy Assistant | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Aide | 2 | 0 | 2 | 463 | 57 | 63% | 7.8 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 461 | 61 | 67% | 7.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 275 | 35 | 38% | 7.9 |
| Speech Language Pathologist | 1 | 0 | 1 | 246 | 32 | 35% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 232 | 29 | 32% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 202 | 24 | 26% | 7.8 |
| Administrator | 1 | 0 | 1 | 192 | 24 | 26% | 8 |
| Dietitian | 1 | 0 | 1 | 106 | 14 | 15% | 7.5 |
Health Inspection History
Total Health citations
23
24% above New York average
New York average:
18.5
5.75 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
21 citations
Complaint investigations
9 citations
Breakdown of citations
Critical Health citations
0
100% below New York average
New York average:
0.2
Serious Health citations
0
100% below New York average
New York average:
0.2
Moderate Health citations
20
Minor Health citations
3
Citations history (last 3 years)
Environmental moderate citation
Nov 14, 2024
Corrected
Infection Control moderate citation
Nov 14, 2024
Corrected
Nursing Services minor citation
Nov 14, 2024
Corrected
Nutrition moderate citation
Nov 14, 2024
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Individual
Resident Census by Payment Source
22
Total Residents
Medicare
11
(50%)
ⓘ
Medicaid
10
(45.5%)
ⓘ
Private Pay/Other
1
(4.5%)
ⓘ
Specialized Care Beds
2
Total Specialty Beds
7.1%
of Bed Capacity
2
Dialysis Beds ⓘ
7.1%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
10.7
9% worse than New York average
New York average:
9.8
Functional decline score
21.4
18% worse than New York average
New York average:
18.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
23.2%
41% above New York average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
19.5%
9% below New York average.
Safety & clinical stability
Falls with Major Injury
0.0%
100% below New York average.
High Risk Residents with Pressure Ulcers
3.1%
57% below New York average.
Urinary Tract Infection
1.8%
30% above New York average.
Emotional & behavioral wellbeing
Depressive Symptoms
1.9%
90% below New York average.
Antipsychotic Use
0.0%
100% below New York average.
Preventive care
Pneumococcal Vaccine
93.0%
2% above New York average.
Nutrition & physical health
Lost Too Much Weight
16.4%
168% above New York average.Short-stay resident measures
Pneumococcal Vaccine
92.1%
20% better than New York average
Antipsychotic medication increase
0.6%
56% better than New York average
Influenza Vaccine
92.8%
18% better than New York average Financial Trends
Historical financial and operational data for The Brook at High Falls based on CMS SNF Cost Reports.
Occupancy Rate
85.5%
↓ 12.3pp vs 2022
Net Income
-$370,814
↑ ~$19K vs 2022
Total Payroll
$2,588,178
↑ ~$282K vs 2022
Profit Margin
-8.5%
↑ 1.5pp vs 2022
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